I still don't understand what you mean? What version do I need to run ITSM version 1.1Beta? Is it just plain 2.2? and not 2.2.4?
Thanks. ----- Original Message ---- From: Shawn Beasley <[EMAIL PROTECTED]> To: User questions and discussions about OTRS.org <otrs@otrs.org> Sent: Thursday, March 20, 2008 9:39:56 AM Subject: Re: [otrs] Need Help!! Installing Issues! Hi Snehal, > Hello OTRS, > > I am trying to install the new version of OTRS::ITSM, but it keeps > giving me a frame-work error? I am running the latest version of OTRS > 2.2.4. I was trying to install 1.0.5 the stable version. > Please keep the version numbers the same 2.2.4 needs 1.0.4 ITSM. Read the requirements ftp://ftp.otrs.org/pub/otrs/itsm/INSTALL-1.0.ITSM > THE ERROR: > > Error: Sorry, can't install package, because package is not for your > Framework!! > > Comment: > Bug Report: > > Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu Mar > 20 09:04:01 2008 > > Message: Sorry, can't install package, because package is not for your > Framework!! > > Traceback (3496): > Module: Kernel::System::Package::PackageUpgrade (v1.67) Line: 768 > Module: Kernel::System::Package::PackageInstall (v1.67) Line: 474 > Module: Kernel::Modules::AdminPackageManager::Run (v1.46.2.1) Line: > 1085 > Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 > Module: > ModPerl::ROOT::ModPerl::Registry::E_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler > > (v) Line: 47 > Module: (eval) (v1.81) Line: 203 > Module: ModPerl::RegistryCooker::run (v1.81) Line: 203 > Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169 > Module: ModPerl::Registry::handler (v1.99) Line: 30 > > > Any help would be much appreciated. > > Thanks. > > ------------------------------------------------------------------------ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann -----Inline Attachment Follows----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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