Hello All, We are running OTRS 1.2.3 on Linux on a Compaq desktop computer. I am migrating our OTRS system to a Solaris server using version 2.2.6. The database will be sitting on an EMC data mover. I have successfully installed OTRS 2.2.6 on the Solaris server. I have all the PERL modules, save those for LDAP, installed and OTRS seems to come up just fine. I made a backup of the original database by running: mysqlhotcopy otrs /lapps/otrs.sql I then logged on to the new Solaris system, copied the otrs.sql file over and then ran the following: mysql -p otrs < otrs.sql I then ran the following updates: DBUpdate-to-1.3.mysql.sql, DBUpdate-to-2.0.mysql.sql, DBUpdate-to-2.1.mysql.sql, and DBUpdate-to-2.2.mysql.sql using the following command: cat DBUpdate-to-1.3.mysql.sql | mysql -p -f -u root otrs I repeated the last command for each of the database updates. I did not get any errors. I then carefully copied the information from the original Config.pm from the old installation to the new. I am now seeing a performance issue when I try to log on to the new OTRS system. Logging in usually takes anywhere from 1 to 2 minutes. If I am in the admin area and click to the Ticket area it again takes about 1 to 2 minutes. Are there obvious places and/or logs I can check that is causing this performance issue? Any help would be greatly appreciated. Thank you, David Buice ITIL Foundations Certified EDS - PSIC 7000 Chicago Road Warren, MI 48092 ( Phone:+1-586-575-4525 + mailto:[EMAIL PROTECTED] cell: 248-249-9122
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