This seems to be a known error with Net::DNS version 0.60. You can use
otrs.checkModules to see what version you have installed currently.
The solution would be to upgrade Net::DNS to a version > 0.60.
The current version of the module is 0.63.

See also this OTRS bug: http://bugs.otrs.org/show_bug.cgi?id=2017

A workaround is to disable MX record checking. I wrote instructions
for that in a post just yesterday:
* log into OTRS with an administrator account
* click on the Admin icon
* navigate to SysConfig, under Misc
* Search for MXRecord

Now the Core group is displayed, which holds the setting for
CheckMXRecord. If you select this you can adjust the configuration
setting.

-- 
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Thu, Dec 4, 2008 at 3:13 PM, Aaron Rabinowitz <[EMAIL PROTECTED]> wrote:
> any ideas?
>
> On Tue, Dec 2, 2008 at 3:53 PM, Aaron Rabinowitz <[EMAIL PROTECTED]> wrote:
>> Anytime I try to forward or mail anything from otrs it comes up with
>> the following error:
>>
>> __
>>
>> Software error:
>>
>> Modification of a read-only value attempted at
>> /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/Net/DNS/Question.pm
>> line 47.
>>
>> For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving
>> this error message and the time and date of the error.
>> __
>>
>> can anyone identify why this may be happening? could it by that I'm
>> missing some dependencies that didn't originally install?
>>
>> thanks in advance for your help!
>>
>> Aaron
>>
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