Hi Thank you for your reply. I mean to ask if due to some reason LDAP server is unavailable/down then what will be its impact. I am unable to login to OTRS.
My 2nd questions is what configuration I need to do in otrs to mention to go LDAP server for user/password authentication. Thank you again for your time. Nadeem Ahmad Associate Network Administrator Network Operations Centre I2c Incorporated -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Free BSD Sent: Saturday, January 17, 2009 5:03 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Enable LDAP Authenication Nadeem Ahmad wrote: > Hi > > > > We are running <http://otrs.org/> OTRS 2.3.3 , we need enable LDAP > authentication in this. How ca I do this. What peral module is required for > this? What will happen it LDAP server is not available. > > Dear Nadeem You already have the perl (I am supposing that is what you meant) module Net::LDAP......................ok (v0.33) Nothing will happen if you don't have any LDAP server. I mean, not in that sense that all hell breaks loose. But if you *need* to enable LDAP authentication, then you *must* have an LDAP server to authenticate against. For example, if you say that you need Active Directory Authentication, but then don't have any AD -- doesn't make much sense, does it? You can also use a mysql backend -- which should be fairly easy to set up, but you will need to recreate the user/agent groups. Hope this helps. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
