The only I've found published are here http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=5&ItemID=186
2009/2/4 Frans Stekelenburg <frans.stekelenb...@netdialog.eu> > Hi- one for the FAQ (or a pointer to the FAQ# if I overlooked it): > > > > Someone in the passed asked 'what tokens/options can I use in a message > body' to which someone else replied 'they are all mentioned under options > below'. > > True… but not all options mentioned seem valid or some are missing. OTRS > code needs update? > > And more specific, how can I determine what options are valid for the the > *'s? Where can I find this? > > > > Or instance, mentioned under Notifications is: > > *<OTRS_RESPONSIBLE_*>* Ticket responsible options (e. g. > <OTRS_RESPONSIBLE_UserFirstname>). > > What else besides UserFirstname can be used, and where to find these > attributes? > > > > greetings, > > Frans > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Leonardo Certuche 301 284 6250 leonardo.certu...@itcon-ltda.com www.itcon-ltda.com Medellín, Colombia
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