Leonardo,
Thank you for the reply. This works, but only until I log out. When I
log back in I have to do it again.
Steve
Leonardo Certuche wrote:
Go and edit each user and make sure the desired queue is set. Besides go
to [Groups <-> Users] and make sure the user has rights under the
desired groups.
On Wed, Feb 4, 2009 at 10:25 AM, Stephen Hawkins
<shawk...@palisadesys.com <mailto:shawk...@palisadesys.com>> wrote:
OTRS,
I have created a new queue. If I click on queues in the Admin area
I see it. However if I click on users and bring up myself, it is
not in the list of queues to add. What am I missing?
Steve
--
Steve Hawkins
Technical Support Engineer
--
Palisade Systems, Inc
2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA
Email: supp...@palisadesys.com <mailto:supp...@palisadesys.com> -
Web: http://www.palisadesys.com/
Phone: 1(888) 325-6500
--
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--
Leonardo Certuche
301 284 6250
leonardo.certu...@itcon-ltda.com <mailto:leonardo.certu...@itcon-ltda.com>
www.itcon-ltda.com <http://www.itcon-ltda.com>
Medellín, Colombia
--
Steve Hawkins
Technical Support Engineer
--
Palisade Systems, Inc
2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA
Email: supp...@palisadesys.com - Web: http://www.palisadesys.com/
Phone: 1(888) 325-6500
--
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