Hi, I posted a very similar question not long ago. Have not received any suggestions yet, so if you get any I would not mind to share :-)
gr, Frans > -----Original Message----- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Greg Pennell - HSA Global > Sent: woensdag 4 februari 2009 22:31 > To: otrs@otrs.org > Subject: [otrs] Adding fields to the right-hand pane on the agent > ticketwindow > > Is it possible to add a field to the right-hand (grey) pane on the > agent > ticket view. > > I'm recording the an internal reference number in a free text field and > what to easily display it when viewing the ticket > > Cheers > Greg > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
