Hu Saludos, >>> "Mario Andres Velez" <mve...@informatica-tecnologia.com> schrieb am Mittwoch, 18. Februar 2009 um 23:02 in Nachricht <016801c99214$93e21bc0$bba653...@com>: > Hi all, > > > > Does anyone have an sql script or pont me out where is info to upload CI’s, > I’ve tried using the Module Import/Export, no luck..
You should use the Import/Export-package - it worked for me perfectly. Unfortunately, I had a few problems with the Import and don't remeber how I concretly fixed them. Hint: Add some CIs manually, export them, examine the content of the export-file and build your import file. So far I can remember: * the import-file does not contain the CI-key which is build automatically through OTRS when import is done * updates of already imported CIs was also possible when CI-key was given in the import file. Feature lack in todays OTRS: Import of CI-links is not possible! > Thanks in advance > > > > Saludos, Bye, Alex Richter+Frenzel GmbH + Co. KG Sitz: Wuerzburg Registergericht: Wuerzburg HRA 220 Geschaeftsfuehrer: Peter Pohl, Wilhelm Schuster Komplementaer: WUE Richter + Frenzel Verwaltung GmbH, Amtsgericht Augsburg, HRB 22447 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs