Hi Carlos,
May be have you forgot to update your database ( table "theme") or you
don't select your new theme in the user's preference ?
imo
best regards
Jerome
Carlos Lerzundy
<lerzu...@gmail.c
om> A
Envoyé par : "User questions and discussions
otrs-boun...@otrs about OTRS." <otrs@otrs.org>
.org cc
Objet
17/06/2009 17:01 Re: [otrs] Creating a template
issue
Veuillez répondre
à
"User questions
and discussions
about OTRS."
<otrs@otrs.org>
Hi,
I created a new folder called "Company" inside
/usr/share/otrs/Kernel/Output/HTML/
I changed text "Company Name" and "Logo" for a different one inside the
file CustomerHeader.dtl but I am not able to see the changes in the
webrowser.
I tried clearing the cache files and also closing and opening my firefox.
Any ideas?
Regards,
Carlos
On Wed, Jun 17, 2009 at 10:16 AM, Carlos Lerzundy <lerzu...@gmail.com>
wrote:
Thanks Leonardo,
I was able to create the folder.
Regards,
Carlos
On Tue, Jun 16, 2009 at 3:12 PM, Leonardo Certuche <
leonardo.certu...@itcon-ltda.com> wrote:
Hi,
On ubuntu, if you know root password the following command should work:
sudo mkdir /var/www/yourfolder
If you want your folder to be published, after creating all needed files
in yourfolder, run the following command
sudo chown -R www-data:www-data /var/www/yourfolder
Leonardo Certuche
301 284 6250
460 0727 ext 5559
leonardo.certu...@itcon-ltda.com
www.itcon-ltda.com
Cra 31 # 54-10 TECNOSOFT
Medellín, Colombia
On Tue, Jun 16, 2009 at 12:54 PM, Carlos Lerzundy <lerzu...@gmail.com>
wrote:
Hi Everyone,
I followed the instructions on this website about creating your own
theme http://doc.otrs.org/developer/2.0/en/html/c494.html
The thing is that the fist step states that I need to create a new
folder inside /html/ but Ubuntu is not letting me do because these
folders were created by the owner "www-data".
Does anyone knows why and how can I overcome this?
Thanks in advance,
Carlos
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