hello ,
if u can help with email configuration it would be nice from you.
i don"t know how to configurate my adress system ( password too ).
thx
-JLIL Rajaa-
ESG-Casablanca
tél : 0665 78 86 49
Date: Thu, 18 Jun 2009 18:02:51 +0200
From: eureka63....@gmail.com
To: otrs@otrs.org
Subject: Re: [otrs] Help with email configuration and testing
Many thanks for your suggestions. I fixed
C:\Program Files\OTRS\StrawberryPerl\perl\lib\Config_heavy.pl
changing
C:\strawberry
into
C:\Program Files\OTRS\StrawberryPerl
and files
C:\Program Files\OTRS\StrawberryPerl\perl\lib\CORE\config.h
C:\Program Files\OTRS\StrawberryPerl\perl\lib\Config.pm
C:\Program Files\OTRS\StrawberryPerl\perl\lib\CPAN\Config.pm
changing
C:\\strawberry
into
C:\\Program\ Files\\OTRS\\StrawberryPerl
I hope it is safe to escape the annoying blank in "Program Files" (Never a
Microsoft decision was to wrong!!!).
But if I run PPM to get Net::POP3::SSLWrapper I get the new error
PPM> install Net::POP3::SSLWrapper
Install package 'Net-POP3-SSLWrapper?' (y/N): y
Installing package 'Net-POP3-SSLWrapper'...
Can't locate object method "rvalidate" via package "PPM::XML::PPD::html" at
C:/Program Files/
/OTRS/StrawberryPerl/perl/site/lib/PPM.pm line 1687, <> line 5.
I tried also CPAN by running
perl -MCPAN -e shell;
and by entering the command
get Net::POP3::SSLWrapper
I download the package. It is stored in the newly created directory
C:\Program
Files\OTRS\StrawberryPerl\cpan\build\Net-POP3-SSLWrapper-0.02-zmxr9h
But then at the make command I get a new error
cpan> make Net::POP3::SSLWrapper
Running make for module 'Net::POP3::SSLWrapper'
Running make for T/TO/TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz
CPAN.pm: Going to build T/TO/TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz
Cannot determine perl version info from lib/Net/POP3/SSLWrapper.pm
Checking if your kit is complete...
Looks good
Warning: prerequisite IO::Socket::SSL 0 not found.
... Detected uninstalled Perl. Trying to continue.
Unable to find a perl 5 (by these names: C:\Program
Files\OTRS\StrawberryPerl\perl\bin\perl.exe perl.exe perl5.exe perl5.10.0.exe
miniperl.exe, in these dirs: .
C:\WINDOWS\system32 C:\WINDOWS C:\WINDOWS\System32\Wbem C:\Program
Files\OTRS\StrawberryPerl\perl\bin C:\Program
Files\OTRS\StrawberryPerl\perl\bin)
Have C:\Program Files\OTRS\StrawberryPerl\perl\lib\Config.pm expected
C:\Program\ Files\OTRS\StrawberryPerl\perl\lib\Config.pm
Writing Makefile for Net::POP3::SSLWrapper
---- Unsatisfied dependencies detected during ----
---- TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz ----
IO::Socket::SSL [requires]
Then it continues downloading and making other modules but the job is
unsuccesfully. Here is the rest of the job
Running make for module 'IO::Socket::SSL'
Running make for S/SU/SULLR/IO-Socket-SSL-1.24.tar.gz
Fetching with LWP:
http://cpan.strawberryperl.com/authors/id/S/SU/SULLR/IO-Socket-SSL-1.24.tar.gz
Fetching with LWP:
http://cpan.strawberryperl.com/authors/id/S/SU/SULLR/CHECKSUMS
Checksum for C:\Program\
Files\OTRS\StrawberryPerl\cpan\sources\authors\id\S\SU\SULLR\IO-Socket-SSL-1.24.tar.gz
ok
CPAN.pm: Going to build S/SU/SULLR/IO-Socket-SSL-1.24.tar.gz
WARNING
No library for handling international domain names found.
It will work but croak if you try to verify an international name against
a certificate.
It's recommended to install either Net::IDN::Encode or Net::LibIDN
Checking if your kit is complete...
Looks good
Warning: prerequisite Net::SSLeay 1.21 not found.
... Detected uninstalled Perl. Trying to continue.
Unable to find a perl 5 (by these names: C:\Program
Files\OTRS\StrawberryPerl\perl\bin\perl.exe perl.exe perl5.exe perl5.10.0.exe
miniperl.exe, in these dirs: .
C:\WINDOWS\system32 C:\WINDOWS C:\WINDOWS\System32\Wbem C:\Program
Files\OTRS\StrawberryPerl\perl\bin C:\Program
Files\OTRS\StrawberryPerl\perl\bin)
Have C:\Program Files\OTRS\StrawberryPerl\perl\lib\Config.pm expected
C:\Program\ Files\OTRS\StrawberryPerl\perl\lib\Config.pm
Writing Makefile for IO::Socket::SSL
---- Unsatisfied dependencies detected during ----
---- SULLR/IO-Socket-SSL-1.24.tar.gz ----
Net::SSLeay [requires]
Running make for module 'Net::SSLeay'
Running make for F/FL/FLORA/Net-SSLeay-1.35.tar.gz
Fetching with LWP:
http://cpan.strawberryperl.com/authors/id/F/FL/FLORA/Net-SSLeay-1.35.tar.gz
Fetching with LWP:
http://cpan.strawberryperl.com/authors/id/F/FL/FLORA/CHECKSUMS
Checksum for C:\Program\
Files\OTRS\StrawberryPerl\cpan\sources\authors\id\F\FL\FLORA\Net-SSLeay-1.35.tar.gz
ok
CPAN.pm: Going to build F/FL/FLORA/Net-SSLeay-1.35.tar.gz
Cannot determine perl version info from lib/Net/SSLeay.pm
Cannot determine license info from lib/Net/SSLeay.pm
Unresolvable missing external dependency.
This package requires a C compiler.
NA: Unable to build distribution on this platform.
No 'Makefile' created FLORA/Net-SSLeay-1.35.tar.gz
"C:\Program Files\OTRS\StrawberryPerl\perl\bin\perl.exe" Makefile.PL -- NOT OK
Running make for S/SU/SULLR/IO-Socket-SSL-1.24.tar.gz
Has already been unwrapped into directory C:\Program
Files\OTRS\StrawberryPerl\cpan\build\IO-Socket-SSL-1.24-3dEB3i
CPAN.pm: Going to build S/SU/SULLR/IO-Socket-SSL-1.24.tar.gz
Warning: Prerequisite 'Net::SSLeay => 1.21' for
'SULLR/IO-Socket-SSL-1.24.tar.gz' failed when processing
'FLORA/Net-SSLeay-1.35.tar.gz' with 'writemakefile => N
O -- No 'Makefile' created
'. Continuing, but chances to succeed are limited.
'C:\Program\' is not recognized as an internal or external command,
operable program or batch file.
SULLR/IO-Socket-SSL-1.24.tar.gz
"C:\Program\ Files\OTRS\StrawberryPerl\c\bin\dmake.EXE" -- NOT OK
Running make for T/TO/TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz
Has already been unwrapped into directory C:\Program
Files\OTRS\StrawberryPerl\cpan\build\Net-POP3-SSLWrapper-0.02-zmxr9h
CPAN.pm: Going to build T/TO/TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz
Warning: Prerequisite 'IO::Socket::SSL => 0' for
'TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz' failed when processing
'SULLR/IO-Socket-SSL-1.24.tar.gz' with 'make
=> NO'. Continuing, but chances to succeed are limited.
'C:\Program\' is not recognized as an internal or external command,
operable program or batch file.
TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz
"C:\Program\ Files\OTRS\StrawberryPerl\c\bin\dmake.EXE" -- NOT OK
Failed during this command:
SULLR/IO-Socket-SSL-1.24.tar.gz : make NO
TOKUHIROM/Net-POP3-SSLWrapper-0.02.tar.gz : make NO
FLORA/Net-SSLeay-1.35.tar.gz : writemakefile NO -- No
'Makefile' created
So, what is still missing????
2009/6/17 Michiel Beijen <mich...@beefreeit.nl>
Unfortunately the Windows installer currently suffers of a broken PPM
(and a broken cpan module as well). Please see this bug report:
http://bugs.otrs.org/show_bug.cgi?id=3789
A workaround is included in the report.
Also, in OTRS v 2.3.3 and up, Mail::POP3Client and IO::Socket::SSL are
used for POP3S and NOT Net::POP3::SSLWrapper. This is not (yet)
updated in otrs.checkModules. See bug 3790:
http://bugs.otrs.org/show_bug.cgi?id=3790
So you could install those two modules after you've fixed PPM as per bug 3789.
Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
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