Hi Jason,
If you have a problem that can be reproduced, please open a bug report
at http://bugs.otrs.org/
On 22.07.2009, at 17:10, Jason Leonard wrote:
For some reason anything that has a ftp link coming into OTRS gets
replaced with http for example :
Customer sends - ftp://hellowkitt.com
OTRS ticket shows - http://hellowkitt.com
Anyway to override this?
This does not sound like normal behavior.
--
Shawn Beasley
Senior Support Engineer
((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
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