Hi,
STOP! :D
On 25.08.2009, at 11:50, m...@timocom.com wrote:
Copy the 'Standard' theme into another folder. Make your changes to
the CustomerHeader.dtl, CustomerSmallHeader.dtl, and so on ... and
create a new theme in your mysql database.
Then you can choose the theme as 'Standard' in your OTRS
configuration.
Never copy all the files. Please just the ones that need to be
modified ;)
To paste it into your database just login in to your mysql server
and then do the following.
use otrs;
INSERT INTO theme;
(id, theme, valid_id, create_time, create_by, change_time, change_by)
VALUES
(3, 'Theme Name', 1, current_timestamp, 1, current_timestamp, 1);
As for the rest, is OK :D Just make sure the name in the DB matches
the one on the FS, and the theme must then be selected by the user/
customer or set to be the default.
--
Shawn Beasley
Senior Support Engineer
((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
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