You mean on CustomerTicketOverview links? I also had the same need so I modified /opt/otrs/Kernel/Output/HTML/Standard/CustomerStatusView.dtl and removed that column, I hope it works for you :)
Leonardo Certuche On Mon, Nov 30, 2009 at 1:55 PM, IT easyap <i...@easyap.com> wrote: > Hai all > > > > There is any way of not to present the agent name on the customer > interface? (otrs 2.4.5) > > > > Regards > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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