I cant find ViewBulk or AgentTicketBulk, im using otrs 2.0.4
What I need to do is to choose an owner from a list using Bulk or Action
Multiple.
Thanx!!!!!!!!!!!!!!!
From: leonardo.certu...@itcon-ltda.com
Date: Mon, 30 Nov 2009 14:47:04 -0500
To: otrs@otrs.org
Subject: Re: [otrs] Action Multiple need help
Is I click "bulk action" button on the bottom of the ticket screen, one of the
options shown is owner, not your case? then go to Ticket ->
Frontend::Agent::Ticket::ViewBulk and set
Ticket::Frontend::AgentTicketBulk###Owner to YES
Leonardo Certuche
On Mon, Nov 30, 2009 at 2:18 PM, Alan Creed <rece...@msn.com> wrote:
Hi, I need to use Action Multiple to change the tickets owner, is it possible?
I couldnt find out how to do that so far.
Thanx in advance.!!!
¿Te llegan demasiados emails? Organizate con Hotmail. ¡Creá carpetas para todos
tus correos!
¡Revisá de un vistazo si tenés correos nuevos! Ingresá a tu Hotmail desde tu
Messenger. ¡Probalo ahora!
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
_________________________________________________________________
No salgas de tu casa sin saber cómo va a estar el clima
http://tiempo.ar.msn.com/
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/