You can remove it by outcommenting the entry.  
Just put # in front of the line.  
   
#   */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null  
   

After that restart the OTRS service.  

That might solve your problem.
      _____  

  From: Gordon O'Brien [mailto:gordon.obr...@mediasquare.co.uk]
To: User questions and discussions about OTRS. [mailto:o...@otrs.org]
Sent: Mon, 04 Jan 2010 20:36:17 +0100
Subject: Re: [otrs] Postmaster Cron does not start after reboot

  
  
Thanks for your response.  
I appear to have two entries in crontab for postmaster_mailbox:  
   
*/1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null  
   
*/5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null  
   
Could this be causing the problem?  
How do I remove the latter entry?  
   
Cheers  
G.O.B.  
   
   
  
  
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerrit 
Tamboer
Sent: 04 January 2010 17:46
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Postmaster Cron does not start after reboot  
   
  
Check the cronjobs.  
  
   
  
/opt/otrs/var/cron  
  
   
  
To see if the cron is running:  
  
crontab -u -l otrs  
  
   
  
Good luck.    
   
    _____  

    

From: Gordon O'Brien [mailto:gordon.obr...@mediasquare.co.uk]
To: Gordon O'Brien [mailto:gordon.obr...@mediasquare.co.uk], otrs@otrs.org
Sent: Mon, 04 Jan 2010 18:40:03 +0100
Subject: [otrs] Postmaster Cron does not start after reboot  
  

Hi  

   

I am running OTRS 2.4.5 on OpenSUSE 11.1  

   

I have a problem when the server is rebooted after updates. The Postmaster mail 
account will not fetch email from the configured POP3 account unless I click 
‘run now’ or manually execute ./Cron sh start otrs  

   

Is there a way for this to automatically start after a reboot?  

   

Thanks.  

   

   
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