Is it possible to customize the dashboard to show the queue name and the
state time instead of the ticket age for the open ticket box?
In the SysConfig I found under Frontend::Agent::Dashboard the
DashboardBackend###0130-TicketOpen element but I don't know the values
for Key and Content to show the queue name and the state name.
Kind regards
Reto
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/