Il 05/05/2010 14.00, otrs-requ...@otrs.org ha scritto: > Hi, > > Do you try otrs.checkModules in OTRS/bin directory to check if a module > isn't installed ? > > Hope this help > Hi Guillame, yes, I did it, everything is OK, every needed module is installed. And in fact I can successfull login customers authenticating them on multiple backends, and also retrieve their informations.
The problem is only with customer's self registration and customer's lost password procedure. I've found also the piece of perl code which seems to fail, and the possible reason. I've posted it on OTRS user's forum. Thanks for your response --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/