Hi, Have greatly been impressed with OTRS.
Would like to generate the ticket number in both letters and numbers, for example, AA01 till ZZ99. Would you help me out. Really need the assistance. Have searched but not yet successful. Regards --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/