Hi Jean, Just set Frontend::RichText to No. You can find it under Admin > SysConfig > Framework > Core::Web. -- Mike
On Tue, Aug 17, 2010 at 12:48 PM, Jean BROW <everyday...@gmail.com> wrote: > > Hi, > > When we sending answere to customer we often copy information from our CRM > system. the problem is the HTML felt in OTRS when we copy/paste. How can I > get "OTRS" like the old days? Only plain text? > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
