Hi Iyad, How would you like to measure roles? I can see how it can be convenient if you can create a report on users which belong to a certain role or so. Is that what you're looking for?
-- Mike On Mon, Aug 16, 2010 at 12:21 PM, Iyad Al-Hindi <ihi...@sbm.com.sa> wrote: > > > Hi all > > we recently installed OTRS and I am unable to find any category or item in > the STATS section that measure ROLES. I would appreciate any feedback. > > thanks > > Iyad > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs