On Thu, Nov 18, 2010 at 01:24:14PM -0600, David Boyes wrote: > The problem is that the currently available packages for installing OTRS > from the distributors (RH, Debian, etc) are either 1) ancient (2.4.2 for > RH), or 2) broken (Debian) in that they use a path naming structure that > breaks the use of the OTRS package manager (even after doing the stupid > hack in the README.Debian to allow the package manager to work at all -- > and yes, I filed a bug report with the Debian packager). At the moment, > you pretty much have to build from source to get a working OTRS system.
FWIW, I'm working on a new Fedora package (in fact, I'm using OTRS 3 already in a pilot system using my own package), which should also work for RHEL6 (and CentOS etc.) in the future (but if RHEL+EPEL has all Perl deps I do not know yet). I started with the old (Fedora 7) package, but that was completely crap. It still has to be improved a lot. Unfortunately, OTRS' way of installing various kinds of files in one tree (sometimes even in one directory) does not make proper packaging (i.e. complying to FHS etc.) an easy job. -- -- Jos Vos <j...@xos.nl> -- X/OS Experts in Open Systems BV | Phone: +31 20 6938364 -- Amsterdam, The Netherlands | Fax: +31 20 6948204 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
