Hi Guillaume,

just have a look at $OTRS_HOME/var/spool there are folders for temorary / 
spooled email files.

Cheers, Nils

On 26.11.2010, at 17:23, Guillaume Rehm wrote:

> Hi list,
> 
> I have a mail to big to store it in DB. Ok, I delete it on my mailbox.
> 
> But now on each cron, PostmasterMailBox.pl try to store it in db, again.
> 
> Why PostmasterMailBox.pl find this big mail, it doesn't stored on mailbox. 
> Otrs cache it ?
> If yes, where I can delete cache ?
> 
> Anyone have info ?
> 
> thanks a lot, and BR
> 
> -- 
> Guillaume REHM
> Centre de Ressources Informatiques
> Responsable Sécurité du Système d'Information (RSSI)
> 
> Bibliothèque Nationale et Universitaire de Strasbourg
> 5 rue du Maréchal Joffre
> BP 51029
> 67070 Strasbourg
> 
> tél: 03 88 25 28 23
> fax: 03 88 25 28 03
> mail: guillaume.r...@bnu.fr
> web: http://www.bnu.fr
> 
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— 
Nils Leideck
Senior Consultant
http://webint.cryptonode.de / a Fractal project

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