u can try out genric agent and try doin automaticaly just let me know if it works
On Tue, Nov 30, 2010 at 3:11 AM, jose francisco luis medina < luisjf1...@gmail.com> wrote: > it's possible assigned automatically and randomly the responsible on > tickets of a specific queue? > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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