Hi Shikant Check out Kernel/Config.pm. There should be a section on connecting to the database. The username is missing.
Lars From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of shrikant k Sent: Tuesday, December 21, 2010 12:15 PM To: otrs@otrs.org Subject: [otrs] Cant acess My Sql hello I have instaleed otrs on windows and i am facing problem i accessing my database as it shows an error when i do use otrs locally Error is :ERROR 1044 (42000): Access denied for user ''@'localhost'<mailto:''@'localhost'> to database 'otrs' i had run script checkdb.pl<http://checkdb.pl> and it shows its ok any help as how can i acess by DB. shrikant
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