Hello,

 Guys i tried grant acess and i got acess to database thanks a lot for ur
help guys i am trying use my own  custum templates. and i updated in my
themes in database, lets if it works or not


thanks a lot guys

shrikant

On Wed, Dec 22, 2010 at 11:49 AM, Michael Mayaka <mikemay...@yahoo.co.uk>wrote:

>  You could also try "grant all privileges on otrs.* to o...@localhost;"
>
> Michael
>
>  ------------------------------
> *From:* shrikant k <shrikant.k1...@gmail.com>
> *To:* User questions and discussions about OTRS. <otrs@otrs.org>
> *Sent:* Wed, 22 December, 2010 8:45:58
> *Subject:* Re: [otrs] Cant acess My Sql
>
> hey Lars
>
>  check this config.pm file of mine
> # ---------------------------------------------------- #
>     # database settings                                    #
>     # ---------------------------------------------------- #
>     # DatabaseHost
>     # (The database host.)
>     $Self->{'DatabaseHost'} = 'localhost';
>     # Database
>     # (The database name.)
>     $Self->{'Database'} = 'otrs';
>     # DatabaseUser
>     # (The database user.)
>     $Self->{'DatabaseUser'} = 'otrs';
>     # DatabasePw
>     # (The password of database user. You also can use bin/CryptPassword.pl
>     # for crypted passwords.)
>     $Self->{'DatabasePw'} = 'otrs';
>     # DatabaseDSN
>     # (The database DSN for MySQL ==> more: "man DBD::mysql")
>     $Self->{DatabaseDSN} =
> "DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";
>
> The only thing i didnt mention is during the time of instation i have not
> set a password for root user.
> IS this could be a reason if so how can i overcome it.
>
> thanks
> Shrikant.
> On Tue, Dec 21, 2010 at 8:12 PM, Lars Jørgensen <i...@gyldendal.dk> wrote:
>
>>  Hi Shikant
>>
>>
>>
>> Check out Kernel/Config.pm. There should be a section on connecting to the
>> database. The username is missing.
>>
>>
>>
>>
>>
>> Lars
>>
>>
>>
>> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf
>> Of *shrikant k
>> *Sent:* Tuesday, December 21, 2010 12:15 PM
>> *To:* otrs@otrs.org
>> *Subject:* [otrs] Cant acess My Sql
>>
>>
>>
>> hello
>>
>>
>>
>> I have instaleed otrs on windows and i am facing problem i accessing my
>> database as it shows an error when i do use otrs locally
>>
>>
>>
>> Error is :ERROR 1044 (42000): Access denied for user 
>> ''@'localhost'<%27...@%27localhost%27>to database 'otrs'
>>
>>
>>
>> i had run script checkdb.pl and it shows its ok
>>
>>
>>
>> any help as how can i acess by DB.
>>
>>
>>
>> shrikant
>>
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>
>
>
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