Alex Mihičinac wrote:
Hi all!
Does anyone know how to reply mail and quote original mail in separate parts?
In a way that response mail is not just on the end of the quoted mail, but some
answers could be located between quoted parts.
Is that possible at all?
yes. Just type into the quoted text where you want your answers to be.
If you're using RichText, then you'll have to change the style of your
answer to "Normal" (w/o the '(DIV)') and remove the formatting by
selecting the complete answer paragraph and klicking on the eraser
button in the editor. You'll see, that the "quotation" bar on the left
side is gone.
This is not very straightforward and easy to do, that's one of the
reasons I prefer not to use richtext on the frontend. If you're using
plaintext, then is't much easier: Simply type your answer into the
quoted text.
HTH
frank
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
