Dear TechFan, The link is updated to http://faq.otrs.org/otrs/public.pl?Action=PublicFAQZoom;ItemID=351
I am not sure if there is someone working on this but I will check for you. On 09.03.2012, at 12:50, TechFan wrote: > It appears that there is no way to do an upgrade. According to the website > (http://doc.otrs.org/3.1/en/html/upgrade-windows-installer.html), there > should be a FAQ explaining the process, but it doesn't seem to be found, > FAQ# 4200351 > (http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ;ItemID=351). There is a > YouTube video from 2009 (not sure if it still applies) that I will be trying > to run through and document, but does anyone already have the upgrade steps > written down? Anyone done it? Cheers, Nils -- http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs