Hi,
Do you need change your configuration by web interface, following this
steps.
- Login with admin
. Go to admin tab
- Click in Menu Sysconfig
- In the search box, search for ArticleFreeText1 ( in you case search
for TicketFreeTime1)
- Select the item with name Core::ArticleFreeText
- Disable all options that you have enable.
- save and logout
- restart your migration :)
Regard and I hope this help you
Marco
-----Original Message-----
From: Guido Eli <o...@treofan.com>
Reply-to: "o...@treofan.com" <o...@treofan.com>, User questions and
discussions about OTRS. <otrs@otrs.org>
To: otrs@otrs.org <otrs@otrs.org>
Subject: [otrs] Migration issue from OTRS 3.0.11 to 3.1.2 - Run
scripts/DBUpdate-to-3.1.pl
Date: Wed, 14 Mar 2012 09:41:13 +0000
Hello all,
I try to upgrade my otrs from version 3.0.11 to the new version 3.1.2 and I
have the error below when I execute the perl script
scripts/DBUpdate-to-3.1.pl
##################################################################################################################
....
ERROR: OTRS-DBUpdate-to-3.1-10 Perl: 5.8.8 OS: linux Time: Tue Mar 13
22:44:56 2012
Message: Need Label!
Traceback (9299):
Module: Kernel::System::DynamicField::DynamicFieldUpdate (v1.50)
Line: 378
Module: main::_MigrateFreeFieldsConfiguration (v1.74) Line: 1186
Module: scripts/DBUpdate-to-3.1.pl (v1.74) Line: 139
Could not migrate configuration for dynamic field: TicketFreeTime1 at
scripts/DBUpdate-to-3.1.pl line 1194.
Step 9 of 23: Migrate free fields configuration...
##################################################################################################################
I do not use the TicketFreeTime fields, so they should be NULL.
Has someone already had this problem ?
Kind Regards
Guido
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