Giuseppe, As far as I know, you can only modify the sequence under "Ticket Custom Fields" when Configuring a Queue. So that all tickets in the same Queue see the Cf's in the same sequence. That's about the extent of my knowledge.
Kenn LBNL On Mon, Nov 14, 2011 at 9:31 AM, Giuseppe Sollazzo <gsoll...@sgul.ac.uk>wrote: > ** > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On 14/11/11 17:24, Kenneth Crocker wrote: > > Giuseppe, > > > > Are you talking about hoe the VALUES appear or the way the Fields > > themselves appear on a ticket page? > > > > Hi Kenneth, > the order of the fields themselves. > I know you can give a sort order for the values within the interface, > so I was expecting something similar to be available for Fields order. > The only way to do it seems to be swapping them around. > Any other possibility? > > Thanks, > Giuseppe > > > > > Kenn LBNL > > > > On Thu, Nov 10, 2011 at 6:49 AM, Giuseppe Sollazzo > > <gsoll...@sgul.ac.uk <mailto:gsoll...@sgul.ac.uk> <gsoll...@sgul.ac.uk>> > wrote: > > > > > > Hi there, maybe this is stupid but is there a quick way of > > re-sorting custom fields? > > > > Thanks, Giuseppe > > > > > - -------- > > RT Training Sessions > (http://bestpractical.com/services/training.html) > * Barcelona, Spain November 28 & 29, 2011 > > > > > > -------- RT Training Sessions > > (http://bestpractical.com/services/training.html) * Barcelona, > > Spain ? November 28 & 29, 2011 > > > > - -- > ____________________________________ > > Giuseppe Sollazzo > Senior Systems Analyst > Computing Services > Information Services > St. George's, University Of London > Cranmer Terrace > London SW17 0RE > > Email: gsoll...@sgul.ac.uk > Direct Dial: +44 20 8725 5160 > Fax: +44 20 8725 3583 > > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.10 (GNU/Linux) > Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ > > iQEcBAEBAgAGBQJOwVCDAAoJEAqigArPBfJXAzsH/3fcawXwyosVR9yPP65qky2R > PpgMozygRBcoJnlh1Ic6cURrcXUfhn+xDYtrtmHzD4W8Uk+bgFWNd7bSx+14/SJy > I5WmqpLo1Cv79vY2OWDe/DQ1eCxS45lSMk0CtjqbZM0ljWjc00D+oFU+wbBOoska > 1TJH9lXueZ7ckeuC35v/9tbuZBxQgwfcFk2IRTxQZkuMM2Y5O6pdVp8+y0uXGprC > ECSsTd8F1LT0ymajsoUUJYM0ymZno0wyTbW0fsTsHjZKsjQxJcqVHo8KZ2SKY+t7 > gP4nXgGgE2yMk5ZXeEudtUdMUAH3waUSCM61oDMgnvKVoB1bWMZWmW9sR/AsXF4= > =y21q > -----END PGP SIGNATURE----- > >
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