Thanks everyone. I should've mentioned that the "IPCC Express Installed" flag
was false in Enterprise Parameters. Yes, I know to associate the devices. The
SQL fix did the trick. Thanks to all who chimed in.
DQ
___
For more information regarding indu
Dan,
Have you associated their phone device with their end user profile in
CUCM? This has to be done before you can assign their primary or uccx
extensions.
-Adam
On Fri, May 11, 2012 at 9:26 AM, Dan Quinlan wrote:
> All,
>
>
> I consistently have an issue with UCCX on ProctorLabs racks: regard
I run into this sometimes too, here is the fix...
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml
SSH to CUCM and run the following:
run sql update processconfig set paramvalue="T" where paramname like
'%nstalled%'
-Chase
--
I'm sorry, paramsvalue should be "T" not "F".
That should allow the IPCC Extension field to show up on the end user page.
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On May 11, 2012,
Are you saying the IPCC Extension field doesn't show on the End User page?
If so, ssh into the CUCM CLI and run the following:
run sql update processconfig set paramvalue="F" where paramname like
'%nstalled%'
That should fix it.
Tanner
Cisco Unified Communications Manager 8: Expert Administra