Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
garym wrote: > a Transporter is the type of equipment that will either break right away > or probably last decades. At the right price, I wouldn't hesitate to buy > one. Repair is probably not going to be an issue because there is very > little to break.Fair point borne out by all my other Squeezebox devices. The > issue for me is what is the right price for a product that if it should fail, has no possibility of repair? It's a heart vs head decision. I'm still debating that one & an update from Rob may help sway me one way or the other. rbz5416's Profile: http://forums.slimdevices.com/member.php?userid=12089 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
rbz5416 wrote: > Me too, which is what has always put me off in the past. But it's an > itch I've always wanted to scratch. Plus it would be really nice to have > a streamer on my hifi rack that looks at least vaguely like a piece of > hifi & not a kid's toy TV. ;) a Transporter is the type of equipment that will either break right away or probably last decades. At the right price, I wouldn't hesitate to buy one. Repair is probably not going to be an issue because there is very little to break. garym's Profile: http://forums.slimdevices.com/member.php?userid=17325 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
garym wrote: > everything I've read in recent years indicates that there is no avenue > for repair of a transporter.Me too, which is what has always put me off in > the past. But it's an itch I've always wanted to scratch. Plus it would be really nice to have a streamer on my hifi rack that looks at least vaguely like a piece of hifi & not a kid's toy TV. ;) rbz5416's Profile: http://forums.slimdevices.com/member.php?userid=12089 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
rbz5416 wrote: > Any update on this? I'm considering buying a used Transporter but am not > willing to do so if there is no future avenue for service/repair. everything I've read in recent years indicates that there is no avenue for repair of a transporter. Certainly not via Logitech. One would be stuck with random 3rd party electronics repair folks which would be hit and miss. I'd buy a used TOUCH and a good DAC instead. garym's Profile: http://forums.slimdevices.com/member.php?userid=17325 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Any update on this? I'm considering buying a used Transporter but am not willing to do so if there is no future avenue for service/repair. rbz5416's Profile: http://forums.slimdevices.com/member.php?userid=12089 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Disappointing to read about Logitech's refusal to assist, and I do hope youre able to force them into resolving the issue Rob, because the TP's a nice piece of kit and a very pricy (overpriced by today's standards) one at that. But really guys, you carry on as if the TP is the last word in audio fidelity. Personally I don't think Logitech should ever contemplate a TP v2 - it's not their game, sphere of competence or the market they serve - all of that was in the Slimdevices domain. What Logitech do have that's important to me is the Squeezebox ecosystem, without which my enjoyment of my music would be severely diminished. I've purchased a few SB Touch devices and use them as players wherever I want to listen to music. In my listening room I've forgone the TP, replacing it with a Touch as transport, feeding an external DAC (which I've come to prefer over the TP). The point is, as good as the TP is/ was, there are better (and cheaper) DACs on the market today. Rob, if you don't come right, do yourself a favour and have a listen to the PS Audio Digital Link III and the Audiolab M-DAC as options. I think you'll be pleasantly surprised. audiomuze's Profile: http://forums.slimdevices.com/member.php?userid=33613 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Disappointing to read about Logitech's refusal to assist, and I do hope you're able to force them into resolving the issue Rob, because the TP's a nice piece of kit and a very pricy (overpriced by today's standards) one at that. But really guys, you carry on as if the TP is the last word in audio fidelity. Personally I don't think Logitech should ever contemplate a TP v2 - it's not their game, sphere of competence or the market they serve - all of that was in the Slimdevices domain. What Logitech do have that's important to me is the Squeezebox ecosystem, without which my enjoyment of my music would be severely diminished. I've purchased a few SB Touch devices and use them as players wherever I want to listen to music. In my listening room I've forgone the TP, replacing it with a Touch as transport, feeding an external DAC (which I've come to prefer over the TP). The point is, as good as the TP is/ was, there are better (and cheaper) DACs on the market today. audiomuze's Profile: http://forums.slimdevices.com/member.php?userid=33613 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
amcluesent wrote: > Very poor, I suppose that level of 'service' is OK when you're churning > out mice and and keyboards. > > At least with the real hi-fi suppliers like Linn, McIntosh, Naim etc. > you're not left high and dry. And another reason why Logitech will not be selling anything remotely resembling the Transporter after they've exhausted their current stock of components. aubuti's Profile: http://forums.slimdevices.com/member.php?userid=2074 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Very poor, I suppose that level of 'service' is OK when you're churning out mice and and keyboards. At least with the real hi-fi suppliers like Linn, McIntosh, Naim etc. you're not left high and dry. amcluesent's Profile: http://forums.slimdevices.com/member.php?userid=10286 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Rob Stone wrote: > I just spoke with Logitech USA. I asked to speak to the supervisor. > Here is his answer. We no longer support the Transporter after the > warranty expires. I informed him of Logitech's legal responsibility to > provide service/repair for a fee five year after discontinuation of a > product. I pointed out that Logitech still sells the Transporter with a > warranty, so obviously they can repair the unit. I pointed out that if > Logitech posted on their website that they will not service/repair the > Transporter SE after the warranty expires why would anyone buy one? His > answer? With some pride, he says, just to let you know what a great > company Logitech is, we provide one year of service beyond the warranty > on the SE. (He also said, that they do not have a service center to > repair the Transporter. So, how do you service a Transporter SE that is > still under warranty, I asked? His reply, we have you send in the unit > and we send you a new one!) I said, again, if you posted on your > website that on the 37 month of ownership, Logitech would no longer > stand by the product (Transporter SE), do you honestly think anyone > would buy one? At this point, he didn't have a reply, other than he > wanted to talk about how old my unit is (four years) and that I couldn't > expect any more life in the unit. Then, as if this couldn't get better, > he asks, so would you like suggestions as to who can repair the unit? > Yes, I replied. He then suggests I contact Sears, as they have a > service company that will repair any electronic device. I am not making > this up. So, we shifted to a discussion of the legal responsibility of > Logitech to service/repair the unit. At this point, he said he needed > to talk to their legal department and he would get back to me in three > days. > > There you have it. > > Rob Stone Rob, As Logitech is legally required to repair the the unit for five years after the warrenty period and refuses to do, I would contact their legal department and tell them you are filing a complaint with the California Department of Corporations for a violation of business practices. Time to bring some big guns to bear on the problem. Stephen Scharf's Profile: http://forums.slimdevices.com/member.php?userid=56518 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Rob Stone wrote: > I just spoke with Logitech USA. I asked to speak to the supervisor. > Here is his answer. We no longer support the Transporter after the > warranty expires. I informed him of Logitech's legal responsibility to > provide service/repair for a fee five year after discontinuation of a > product. I pointed out that Logitech still sells the Transporter with a > warranty, so obviously they can repair the unit. I pointed out that if > Logitech posted on their website that they will not service/repair the > Transporter SE after the warranty expires (one year), why would anyone > buy one? His answer? With some pride, he says, just to let you know > what a great company Logitech is, we provide one year of service beyond > the warranty on the SE. (He also said, that they do not have a service > center to repair the Transporter. So, how do you service a Transporter > SE that is still under warranty, I asked? His reply, we have you send > in the unit and we send you a new one!) I said, again, if you posted on > your website that on the 25 month of ownership, Logitech would no longer > stand by the product (Transporter SE), do you honestly think anyone > would buy one? At this point, he didn't have a reply, other than he > wanted to talk about how old my unit is (four years) and that I couldn't > expect any more life in the unit. Then, as if this couldn't get better, > he asks, so would you like suggestions as to who can repair the unit? > Yes, I replied. He then suggests I contact Sears, as they have a > service company that will repair any electronic device. I am not making > this up. So, we shifted to a discussion of the legal responsibility of > Logitech to service/repair the unit. At this point, he said he needed > to talk to their legal department and he would get back to me in three > days. > > There you have it. > > Rob Stone the Sears thing is probably stupid regarding a TP repair. But as an aside, it is true that I think either UPS or federal express does, for example, all repairs for companies like Dell Computer (may have this a bit wrong, but the concept is that these delivery companies have become full-blown logistics support companies that not only pick up your damaged laptop from your office but actually repair it somewhere and send it back to you without ever going back to the actual company. Not that odd really given that most companies we think of as "manufacturers" don't actually manufacture anything. They simply own the brand and maybe the underlying technology and simply outsource everything else. garym's Profile: http://forums.slimdevices.com/member.php?userid=17325 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
I just spoke with Logitech USA. I asked to speak to the supervisor. Here is his answer. We no longer support the Transporter after the warranty expires. I informed him of Logitech's legal responsibility to provide service/repair for a fee five year after discontinuation of a product. I pointed out that Logitech still sells the Transporter with a warranty, so obviously they can repair the unit. I pointed out that if Logitech posted on their website that they will not service/repair the Transporter SE after the warranty expires (one year), why would anyone buy one? His answer? With some pride, he says, just to let you know what a great company Logitech is, we provide one year of service beyond the warranty on the SE. (He also said, that they do not have a service center to repair the Transporter. So, how do you service a Transporter SE that is still under warranty, I asked? His reply, we have you send in the unit and we send you a new one!) I said, again, if you posted on your website that on the 25 month of ownership, Logitech would no longer stand by the product (Transporter SE), do you honestly think anyone would buy one? At this point, he didn't have a reply, other than he wanted to talk about how old my unit is (four years) and that I couldn't expect any more life in the unit. Then, as if this couldn't get better, he asks, so would you like suggestions as to who can repair the unit? Yes, I replied. He then suggests I contact Sears, as they have a service company that will repair any electronic device. I am not making this up. So, we shifted to a discussion of the legal responsibility of Logitech to service/repair the unit. At this point, he said he needed to talk to their legal department and he would get back to me in three days. There you have it. Rob Stone Rob Stone's Profile: http://forums.slimdevices.com/member.php?userid=13081 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Rob Stone wrote: > Thanks to everyone for their thoughtful replies. As I have come to > understand it, under California State Law, Logitech is required to > provide service (for a fee) for a discontinued product for five years. > Now, the Transporter is not discontinued, so Logitech is in clear > violation of current statutes. As has been pointed out, all they have > to do is replace the motherboard and problem solved. I also think the > problem may be resolved without replacing the motherboard. In any > event, the unit is clearly repairable. I will call Logitech tomorrow > and take this up with them. If they are not willing to repair it, i > will be filling a complaint with the BBB tomorrow. If anyone knows who > I should contact at Logitech, please let me know. I will also try to > contact Sean Adams. Sad state of affairs, given the fact that when I > purchased the unit, you could talk to engineering about software or > hardware issues and get a prompt and helpful response. > > Rob Stone Keep us informed Rob. It is inexcusable to sell a $2K component and not have provisions in place to service said component for a reasonable period of time. ghostrider's Profile: http://forums.slimdevices.com/member.php?userid=18959 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Keep bugging them Rob! As a (currently happy) TP owner I wish I could help more than encouraging you here :) bhaagensen's Profile: http://forums.slimdevices.com/member.php?userid=7418 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
paulster wrote: > Complain to the BBB. They'll forward your complaint to Logitech within > 2 days, who then have 14 days to respond in writing. > > You're not asking for a repair under warranty, i.e. free of charge, but > it's reasonable to expect a manufacturer to be able to repair a product > that they are still offering for sale in the same market. > > If they think you're not going to go away it's easier usually just to > sort it out. Thanks to everyone for their thoughtful replies. As I have come to understand it, under California State Law, Logitech is required to provide service (for a fee) for a discontinued product for five years. Now, the Transporter is not discontinued, so Logitech is in clear violation of current statutes. As has been pointed out, all they have to do is replace the motherboard and problem solved. I also think the problem may be resolved without replacing the motherboard. In any event, the unit is clearly repairable. I will call Logitech tomorrow and take this up with them. If they are not willing to repair it, i will be filling a complaint with the BBB tomorrow. If anyone knows who I should contact at Logitech, please let me know. I will also try to contact Sean Adams. Sad state of affairs, given the fact that when I purchased the unit, you could talk to engineering about software or hardware issues and get a prompt and helpful response. Rob Stone Rob Stone's Profile: http://forums.slimdevices.com/member.php?userid=13081 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Rob Stone wrote: > Sadly this is true. I requested to speak to a supervisor (denied), then > engineering (denied). "I am very sorry we no longer support the > Transporter." So, there you have it, if you buy a Transporter SE, once > it goes out of warranty you are out of luck, it appears. Just to be > clear, in light of previous posts, this was Logitech US I was talking > to. Very disappointing, especially in light of the fact, there appears > to be no other vendor that can/will fix the unit. It pains me that this > unit is headed for the recycle bin. I suspect a problem in the output > stage, possibly the op amps. I can't imagine that it can't be repaired. > Frustrating, as I would happily pay for repair. > > Rob Stone I don't know if Sean Adams(former of Slimdevices) still is arround. Long time since I've seen posts from him, but you can try to write to user "seanadams" and see if he replies. Maybe he knows what to replace, and the get a local engeneer to fix it. callesoroe's Profile: http://forums.slimdevices.com/member.php?userid=22693 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Rob Stone wrote: > "I am very sorry we no longer support the Transporter." So, there you > have it, if you buy a Transporter SE, once it goes out of warranty you > are out of luck, it appears. Yes but, yes but, yes but Logitech are still selling the TP SE in the US. Therefore there must be TP SE's that are still in warranty which they should be able to fix. And your TP (presumably non-SE) has EXACTLY THE SAME MOTHERBOARD. If Logitech sold a TP SE today and tomorrow the motherboard blew up, they would HAVE to fix it - probably by replacing said motherboard. So they are clearly in a position where they could supply a replacement motherboard for your TP. The fact they are refusing to do so is simple bloody-mindedness. (The alternative - that they are unable to replace the mobo of a TP SE in warranty - is too shocking to contemplate). This is absolutely unacceptable customer service, and I bet the senior management at Logitech would be appalled to know it is going on. So find out who the CEO of Logitech is and write directly to him. cliveb's Profile: http://forums.slimdevices.com/member.php?userid=348 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
I think the problem with Logitech (as with a lot of companies these days) is that they don't do repairs anymore, they don't even have employees with the skills for performing repairs. If an item shows a defect in the warranty period it is easier for them to just replace it. If you want a repair I think you have to take it to a local repair shop. But if they need some parts that were specially made for the Transporter you're out of luck. You can sent letters to Logitech all you want, but it will not help. Hofstede's Profile: http://forums.slimdevices.com/member.php?userid=29832 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Complain to the BBB. They'll forward your complaint to Logitech within 2 days, who then have 14 days to respond in writing. You're not asking for a repair under warranty, i.e. free of charge, but it's reasonable to expect a manufacturer to be able to repair a product that they are still offering for sale in the same market. If they think you're not going to go away it's easier usually just to sort it out. paulster's Profile: http://forums.slimdevices.com/member.php?userid=23073 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Bummer. I wonder if there is some small audio electronics shop that can diagnose and repair. Maybe one of the ones that mods transporters, touches, or SB3 players. garym's Profile: http://forums.slimdevices.com/member.php?userid=17325 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Rob Stone wrote: > Sadly this is true. I requested to speak to a supervisor (denied), then > engineering (denied). "I am very sorry we no longer support the > Transporter." So, there you have it, if you buy a Transporter SE, once > it goes out of warranty you are out of luck, it appears. Just to be > clear, in light of previous posts, this was Logitech US I was talking > to. Very disappointing, especially in light of the fact, there appears > to be no other vendor that can/will fix the unit. It pains me that this > unit is headed for the recycle bin. I suspect a problem in the output > stage, possibly the op amps. I can't imagine that it can't be repaired. > Frustrating, as I would happily pay for repair. > > Rob Stone I would hope that a good independent engineer would be able to help. But I would also take it up with Logitech, letters to the very top of the company might be in order... darrell's Profile: http://forums.slimdevices.com/member.php?userid=13460 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
bhaagensen wrote: > If this is really true, Logitech deserves a huge slap! The Transporter > is an expensive product so they should positively have some way of > servicing or repairing - possibly at owners cost - but definetly a few > years into the future. Refusing to do this even while at the same time > *still* selling them (the SE-version) is outrageous! I suggest you > persist. > > Added: I realized I'm mostly echoing most of your post - but I do think > you should be very insisting towards Logitech, if at all possible. Sadly this is true. I requested to speak to a supervisor (denied), then engineering (denied). "I am very sorry we no longer support the Transporter." So, there you have it, if you buy a Transporter SE, once it goes out of warranty you are out of luck, it appears. Just to be clear, in light of previous posts, this was Logitech US I was talking to. Very disappointing, especially in light of the fact, there appears to be no other vendor that can/will fix the unit. It pains me that this unit is headed for the recycle bin. I suspect a problem in the output stage, possibly the op amps. I can't imagine that it can't be repaired. Frustrating, as I would happily pay for repair. Rob Stone Rob Stone's Profile: http://forums.slimdevices.com/member.php?userid=13081 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Keep pressing and get it referred to Logitech US if necessary where they're still selling the product. I had an issue with Logitech Europe support recently and Logitech US resolved it for me in the end. paulster's Profile: http://forums.slimdevices.com/member.php?userid=23073 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
cliveb wrote: > Just to add my 2 cents. I don't know about consumer law in the US, but > here in the UK I'm pretty sure a company is legally obliged to be able > to service their products for a reasonable amount of time. If Logitech > are still selling Transporter SEs, then they must surely have spare > motherboards kicking around for this very purpose. > > Perhaps you should ask whether they are prepared to sell you a > replacement mobo. I've been inside my own TP (to repair the IR blaster > output) and swapping in a new mobo would be trivial. I'd imagine that > the mobo itself is a minor part of the bill of materials in a TP. They don't sell the SE in Eu/Uk . Mnyb's Profile: http://forums.slimdevices.com/member.php?userid=4143 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
Just to add my 2 cents. I don't know about consumer law in the US, but here in the UK I'm pretty sure a company is legally obliged to be able to service their products for a reasonable amount of time. If Logitech are still selling Transporter SEs, then they must surely have spare motherboards kicking around for this very purpose. Perhaps you should ask whether they are prepared to sell you a replacement mobo. I've been inside my own TP (to repair the IR blaster output) and swapping in a new mobo would be trivial. I'd imagine that the mobo itself is a minor part of the bill of materials in a TP. cliveb's Profile: http://forums.slimdevices.com/member.php?userid=348 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
Re: [SlimDevices: Audiophiles] Need Repair for Dead Transporter
If this is really true, Logitech deserves a huge slap! The Transporter is an expensive product so they should positively have some way of servicing or repairing - possibly at owners cost - but definetly a few years into the future. Refusing to do this even while at the same time *still* selling them (the SE-version) is outrageous! I suggest you persist. bhaagensen's Profile: http://forums.slimdevices.com/member.php?userid=7418 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
[SlimDevices: Audiophiles] Need Repair for Dead Transporter
I just talked to Logitech, and they will not service my Transporter, which has a nasty hum on the output. I suspect the output stage, possible the op-amps. In any event, Logitech no longer services the Transporter. Does anyone know who can diagnose and repair the problem. Logitech was very unhelpful. I am very disappointed in the lack of support for their most expensive product, which they still market and sell. Any help with this will be appreciated. And, if you are thinking about buying a transporter, you may want to reconsider. Thanks in advance for any help. Rob Stone Rob Stone's Profile: http://forums.slimdevices.com/member.php?userid=13081 View this thread: http://forums.slimdevices.com/showthread.php?t=95537 ___ audiophiles mailing list audiophiles@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/audiophiles
