Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Aaron J. Seigo
On Wednesday 21 December 2005 16:52, Dave Rosenberg wrote:
> In order for Linux desktops to be adopted in enterprises we need one
> set of software that provides all of the above in a bundled fashion.
> Kind of a bastard-child of OO.org/Mozilla etc containing office/
> browser/email in one fell swoop.

i think this survey was a bit like asking the patient to diagnose themselves. 
but that notwithstanding ...

... we already have software that provides all of the above in a bundled 
fashion. it's not compelling. why?

they need to be developed further (read: we need more developers)
they need to work with other desktop technologies better
hardware (hand helds, for example)
non-office-suite desktop software

KDE (and others, but i won't speak for them as that's a bit rude =) are 
working rather successfully on the "set of software that provides all the 
above in a bundled fashion". what we NEED are the things we identified in 
Portland to be addressed (including the items we didn't have break out 
sessions for, but which ended up on index cards) so we can do our job even 
better.

the lack of an email app that does what people need (if that is indeed a 
problem) is the cough; the issues identified at Portland are the disease. 

do we really want to address symptoms?

-- 
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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Timothy D. Witham
On Wed, 2005-12-21 at 17:35 -0500, Mike Shaver wrote:
> On 21-Dec-05, at 4:58 PM, Timothy D. Witham wrote:
> 
> > 1) Good sync with handheld devices.
> >   Phone, Blackbeary (sp?) and Plam or pocket PC
> 
> Evo does that in many cases, I thought, but yeah, I can totally see  
> that being a barrier.  Seems like something that is mostly client-side.
> 
But not reliably - I've setup my Pilot about 5 times and still it
all goes away every once in awhile.   I've talked to other folks
who have the same sort of issues.

> > 2) Group calendaring including meeting scheduling.  
> > i..e.  I want to check if Tom, Bill, Linus and Buddy the wonder
> >dog are available at 10:00 PM.
> >   This includes a laptop resyncing when it gets back to a
> >connected state and the last know schedule being
> >   available on a server.
> 
> That's not email, but OK, I definitely believe that it's a barrier to  
> adoption.  Evo has that capability with Exchange now, though -- what  
> are the cases in which that breaks down?
> 
It is to the corporate people.   It is important to remember who is
the customer.  They might not always be right in their definitions
but they are always the customer.

> (I have a harder time believing that OpenOffice was is a more  
> important "browser application or plug-in" to support than QuickTime,  
> Windows Media, or _Java_and_ActiveX_.  Is there a way to see what the  
> results look like if we limit to the set of respondents whose jobs  
> would indicate that they are specify/approve/purchase?)
> 
> > 3) Proxies for executives.   i.e. Setup an admin to be able to  
> > respond
> > to the executive's mail so that it appears to be coming  
> > from the executive
> > so the lower folks don't know that the executive doesn't  
> > read most of
> > their own mail.
> 
> I must not be understanding this requirement, because that sounds  
> like the sort of thing that is done by setting up the admin's mail  
> client to point at the same IMAP account as the executives.  If  
> that's really the #3 issue, though, it sounds like we're in good shape.
> 

 It is sort of close but not the same.  The issue is the admin
setups the meeting and then responds as the admin.  What they
want is the admin to respond as the executive.

> >This seems to be the problem as folks keep doing new clients  
> > when the
> > issues is the server side stuff.
> 
> I don't understand -- Linux desktop deployment is gated by there not  
> being open source servers on Linux for mail and calendaring?  Why are  
> those related?  The Linux desktop could deploy against Exchange/ 
> GroupWise/Notes/etc., no?
> 
  It is one of those things.  Well if I'm going to keep all of this
other stuff around I'm going to keep the desktop I know also.  
In short they don't see the whole move so it gives them the
easy way out of moving at all.   Strange but true.

> Thanks for the list, though -- what's the source of those pain  
> points?  From the comments in the survey?
> 

From places like the LUAC and talking to large end user
CIO's. (I was at a conference two weeks ago with a big group
of these folks.   I haven't seen 90+ suits in a room in about
a decade.)

   But this is a big issue to them.

Tim

> Mike
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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Cornelius Schumacher
On Wednesday 21 December 2005 22:58, Timothy D. Witham wrote:
>
> 2) Group calendaring including meeting scheduling.
>   i..e.  I want to check if Tom, Bill, Linus and Buddy the wonder
>  dog are available at 10:00 PM.
> This includes a laptop resyncing when it gets back to a
>connected state and the last know schedule being
>   available on a server.
> 3) Proxies for executives.   i.e. Setup an admin to be able to respond
> to the executive's mail so that it appears to be coming from the
> executive so the lower folks don't know that the executive doesn't read
> most of their own mail.
>
>  P.S. Open source because they don't want to be locked in like what
> happened with their last supplier of group mail/calendaring.
>
>This seems to be the problem as folks keep doing new clients when the
> issues is the server side stuff.

Open source solutions like Kolab, OpenGroupware, Open-Xchange, eGroupware, 
etc. do solve all or at least most of these issues today (depending on what 
server you look at and the exact use case you have). Maybe this fact is just 
not known enough.

-- 
Cornelius Schumacher <[EMAIL PROTECTED]>
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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Bryce Harrington
On Wed, Dec 21, 2005 at 05:35:31PM -0500, Mike Shaver wrote:
> On 21-Dec-05, at 4:58 PM, Timothy D. Witham wrote:
> >2) Group calendaring including meeting scheduling.   
> > i..e.  I want to check if Tom, Bill, Linus and Buddy the 
> > wonder
> >dog are available at 10:00 PM.
> >   This includes a laptop resyncing when it gets back to a
> >   connected state and the last know schedule being
> >  available on a server.
> 
> That's not email, but OK, I definitely believe that it's a barrier to  
> adoption.  Evo has that capability with Exchange now, though -- what  
> are the cases in which that breaks down?

> >   This seems to be the problem as folks keep doing new clients  
> >when the
> >issues is the server side stuff.
> 
> I don't understand -- Linux desktop deployment is gated by there not  
> being open source servers on Linux for mail and calendaring?  Why are  
> those related?  The Linux desktop could deploy against Exchange/ 
> GroupWise/Notes/etc., no?
> 
> Thanks for the list, though -- what's the source of those pain  
> points?  From the comments in the survey?

We've heard this from several sources over the years.  I also did an
evaluation of calendar/email systems a few years back.  I know there's
been a good deal of work in this area, so this report is fairly dated,
but I don't think it's considered a solved problem quite yet...

http://www.osdl.org/projects/cmptblclndrng/results/

I should add that we've considered starting a project to help address
the remaining issues, but our take is that the remaining issues are
_quite hard_ to solve, and at the time it wasn't clear which of the
existing calendaring efforts were worth focusing on.

We ended up going with a non-OSS calendaring server called Synchronize.
We didn't want to go with Exchange/GroupWise/Notes due to cost, Linux
compatibility, and other reasons, however I'd imagine other
organizations wouldn't be quite as gated by the desire for all-OSS
solutions and might find their cost acceptable.

Bryce
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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Cornelius Schumacher
On Wednesday 21 December 2005 23:09, Hubert Figuiere wrote:
> > It isn't the client side.  It is the server side.
> >
> > 1) Good sync with handheld devices.
> >   Phone, Blackbeary (sp?) and Plam or pocket PC
>
> This is client side. Let's give some love to OpenSync. The idea is
> fundamentally good.

Yes. For KDE we decided to replace our own home-brewn solutions by OpenSync 
for KDE 4. It traditionally works well on GNOME as it's the successor of 
MultiSync and others also have said that they wanted to use it.

OpenSync has a sane modular architecture, is cross-desktop and 
cross-operating-system and there are plugins for most standard devices. In my 
opinion it's going to solve the handheld syncing problem. Hubert is right, 
give it some love :-)

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RE: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Miller, Marc
Nat,

I'm curious about your interpretation of Dave's statement.  Are you
suggesting that not all of the features necessarily need to be
integrated into a single bundle or that not all of the features we
mentioned are really necessary?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nat
Friedman
Sent: Wednesday, December 21, 2005 3:57 PM
To: Dave Rosenberg
Cc: desktop_architects@lists.osdl.org
Subject: Re: [Desktop_architects] Most wanted Application: Email

On Wed, 2005-12-21 at 15:52 -0800, Dave Rosenberg wrote:

> In order for Linux desktops to be adopted in enterprises we need one  
> set of software that provides all of the above in a bundled fashion.

I would like to see the survey data that bears this out.  This sounds
like personal opinion to me.

Nat




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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Nat Friedman
On Wed, 2005-12-21 at 15:52 -0800, Dave Rosenberg wrote:

> In order for Linux desktops to be adopted in enterprises we need one  
> set of software that provides all of the above in a bundled fashion.

I would like to see the survey data that bears this out.  This sounds
like personal opinion to me.

Nat


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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Dave Rosenberg
Email was the #1 item, but I think it comes down to the whole suite  
of office-esque apps. What I mean is that if you buy MS Office you  
essentially get Outlook for free.


In order for Linux desktops to be adopted in enterprises we need one  
set of software that provides all of the above in a bundled fashion.  
Kind of a bastard-child of OO.org/Mozilla etc containing office/ 
browser/email in one fell swoop. At that point the server software  
(Exchange or other) becomes a non-issue as long as the mail suite and  
calendaring can communicate.


BTW-I can send the survey write-ins to whoever needs them but we  
don't want it to go public.


Thanks,
dave




On Dec 21, 2005, at 3:13 PM, Mike Shaver wrote:

On 21-Dec-05, at 5:55 PM, Miller, Marc wrote:
The trick then becomes to create demand for that server-end app by  
creating a client that supports compelling additional features  
without crippling the user for not having the server end of the  
solution.


Do we need to do that for the Linux desktop to succeed?

Mike

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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Dan Kegel
I'd like to declare shenanigans on this topic.
IMHO email applications are somewhat beyond the scope of this list...

On 12/21/05, Mike Shaver <[EMAIL PROTECTED]> wrote:
> On 21-Dec-05, at 5:55 PM, Miller, Marc wrote:
> > The trick then becomes to create demand for that server-end app by
> > creating a client that supports compelling additional features
> > without crippling the user for not having the server end of the
> > solution.
>
> Do we need to do that for the Linux desktop to succeed?
>
> Mike
>
>
>
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>
>


--
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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Mike Shaver

On 21-Dec-05, at 5:55 PM, Miller, Marc wrote:
The trick then becomes to create demand for that server-end app by  
creating a client that supports compelling additional features  
without crippling the user for not having the server end of the  
solution.


Do we need to do that for the Linux desktop to succeed?

Mike

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RE: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Miller, Marc
The server part of the Microsoft solution really is what is creating the 
lock-in.  Providing a cross-platform choice that works with the existing 
infrastructure is an easier battle to fight than getting an enterprise to 
switch to a new server.  ...and as long as Exchange remains the enterprise 
server of choice, Outlook will remain the client of choice.

The trick then becomes to create demand for that server-end app by creating a 
client that supports compelling additional features without crippling the user 
for not having the server end of the solution. 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Timothy D. Witham
Sent: Wednesday, December 21, 2005 1:58 PM
To: Mike Shaver
Cc: desktop_architects@lists.osdl.org
Subject: Re: [Desktop_architects] Most wanted Application: Email

On Wed, 2005-12-21 at 16:31 -0500, Mike Shaver wrote:
> On 21-Dec-05, at 4:19 PM, Otto Wyss wrote:
> 
> > From the Linux desktop survey the most wanted application is an  
> > Emailer. So let’s get this problem solved, a cross-platform Emailer  
> > which is good enough to replace Outlook as the default Emailer for  
> > the masses.
> 
> Yeah, let's get that problem solved!  Why didn't anyone think of that  
> before? =)
> 
> I don't know from wyoGuide, or why it's a requirement (or why POP3  
> needs to be in a separate library (or, TBH, why there are  
> implementation requirements at all, at this point)) but your  
> description is not very far from either Thunderbird or post-Windows- 
> port Evolution, as I read it.  (Maybe Kmail, I dunno anything about it.)
> 
> The Linux desktop survey didn't make it clear to me what specifically  
> was wrong with the current offerings in terms of email, though I'll  
> confess that I saw it was about enterprise deployment and started  
> skimming.  Clearly (?) there is some critical failing in the current  
> Evo/Tbird/Kmail offerings, but I don't think it's anything on your  
> current list, because that stuff is pretty much covered.
> 
> Anyone know more?
> 

It isn't the client side.  It is the server side. 

1) Good sync with handheld devices. 
  Phone, Blackbeary (sp?) and Plam or pocket PC
2) Group calendaring including meeting scheduling.  
i..e.  I want to check if Tom, Bill, Linus and Buddy the wonder
   dog are available at 10:00 PM.
  This includes a laptop resyncing when it gets back to a 
   connected state and the last know schedule being
  available on a server.
3) Proxies for executives.   i.e. Setup an admin to be able to respond
to the executive's mail so that it appears to be coming from the 
executive
so the lower folks don't know that the executive doesn't read most of 
their own mail.

 P.S. Open source because they don't want to be locked in like what happened
 with their last supplier of group mail/calendaring.

   This seems to be the problem as folks keep doing new clients when the
issues is the server side stuff.

Tim


> Mike
> 
> 
> 
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Open Source Development Lab Inc - A non-profit corporation
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(503)-906-1911  (office)(503)-702-2871   (cell)
(503)-626-2436  (fax)



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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Mike Shaver

On 21-Dec-05, at 4:58 PM, Timothy D. Witham wrote:


1) Good sync with handheld devices.
  Phone, Blackbeary (sp?) and Plam or pocket PC


Evo does that in many cases, I thought, but yeah, I can totally see  
that being a barrier.  Seems like something that is mostly client-side.



2) Group calendaring including meeting scheduling.  
i..e.  I want to check if Tom, Bill, Linus and Buddy the wonder
   dog are available at 10:00 PM.
  This includes a laptop resyncing when it gets back to a
   connected state and the last know schedule being
  available on a server.


That's not email, but OK, I definitely believe that it's a barrier to  
adoption.  Evo has that capability with Exchange now, though -- what  
are the cases in which that breaks down?


(I have a harder time believing that OpenOffice was is a more  
important "browser application or plug-in" to support than QuickTime,  
Windows Media, or _Java_and_ActiveX_.  Is there a way to see what the  
results look like if we limit to the set of respondents whose jobs  
would indicate that they are specify/approve/purchase?)


3) Proxies for executives.   i.e. Setup an admin to be able to  
respond
to the executive's mail so that it appears to be coming  
from the executive
so the lower folks don't know that the executive doesn't  
read most of

their own mail.


I must not be understanding this requirement, because that sounds  
like the sort of thing that is done by setting up the admin's mail  
client to point at the same IMAP account as the executives.  If  
that's really the #3 issue, though, it sounds like we're in good shape.


   This seems to be the problem as folks keep doing new clients  
when the

issues is the server side stuff.


I don't understand -- Linux desktop deployment is gated by there not  
being open source servers on Linux for mail and calendaring?  Why are  
those related?  The Linux desktop could deploy against Exchange/ 
GroupWise/Notes/etc., no?


Thanks for the list, though -- what's the source of those pain  
points?  From the comments in the survey?


Mike

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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Hubert Figuiere

> It isn't the client side.  It is the server side.
>
> 1) Good sync with handheld devices.
> Phone, Blackbeary (sp?) and Plam or pocket PC

This is client side. Let's give some love to OpenSync. The idea is 
fundamentally good.

Shall we integrate PDA-like device syncronization into the desktop 
architecture ? I think so. Apple's idea with iSync is far from being stupid. 
And the current situation, even on Windows is far from ideal.


Hub
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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Timothy D. Witham
On Wed, 2005-12-21 at 16:31 -0500, Mike Shaver wrote:
> On 21-Dec-05, at 4:19 PM, Otto Wyss wrote:
> 
> > From the Linux desktop survey the most wanted application is an  
> > Emailer. So let’s get this problem solved, a cross-platform Emailer  
> > which is good enough to replace Outlook as the default Emailer for  
> > the masses.
> 
> Yeah, let's get that problem solved!  Why didn't anyone think of that  
> before? =)
> 
> I don't know from wyoGuide, or why it's a requirement (or why POP3  
> needs to be in a separate library (or, TBH, why there are  
> implementation requirements at all, at this point)) but your  
> description is not very far from either Thunderbird or post-Windows- 
> port Evolution, as I read it.  (Maybe Kmail, I dunno anything about it.)
> 
> The Linux desktop survey didn't make it clear to me what specifically  
> was wrong with the current offerings in terms of email, though I'll  
> confess that I saw it was about enterprise deployment and started  
> skimming.  Clearly (?) there is some critical failing in the current  
> Evo/Tbird/Kmail offerings, but I don't think it's anything on your  
> current list, because that stuff is pretty much covered.
> 
> Anyone know more?
> 

It isn't the client side.  It is the server side. 

1) Good sync with handheld devices. 
  Phone, Blackbeary (sp?) and Plam or pocket PC
2) Group calendaring including meeting scheduling.  
i..e.  I want to check if Tom, Bill, Linus and Buddy the wonder
   dog are available at 10:00 PM.
  This includes a laptop resyncing when it gets back to a 
   connected state and the last know schedule being
  available on a server.
3) Proxies for executives.   i.e. Setup an admin to be able to respond
to the executive's mail so that it appears to be coming from the 
executive
so the lower folks don't know that the executive doesn't read most of 
their own mail.

 P.S. Open source because they don't want to be locked in like what happened
 with their last supplier of group mail/calendaring.

   This seems to be the problem as folks keep doing new clients when the
issues is the server side stuff.

Tim


> Mike
> 
> 
> 
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Re: [Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Mike Shaver

On 21-Dec-05, at 4:19 PM, Otto Wyss wrote:

From the Linux desktop survey the most wanted application is an  
Emailer. So let’s get this problem solved, a cross-platform Emailer  
which is good enough to replace Outlook as the default Emailer for  
the masses.


Yeah, let's get that problem solved!  Why didn't anyone think of that  
before? =)


I don't know from wyoGuide, or why it's a requirement (or why POP3  
needs to be in a separate library (or, TBH, why there are  
implementation requirements at all, at this point)) but your  
description is not very far from either Thunderbird or post-Windows- 
port Evolution, as I read it.  (Maybe Kmail, I dunno anything about it.)


The Linux desktop survey didn't make it clear to me what specifically  
was wrong with the current offerings in terms of email, though I'll  
confess that I saw it was about enterprise deployment and started  
skimming.  Clearly (?) there is some critical failing in the current  
Evo/Tbird/Kmail offerings, but I don't think it's anything on your  
current list, because that stuff is pretty much covered.


Anyone know more?

Mike



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[Desktop_architects] Most wanted Application: Email

2005-12-21 Thread Otto Wyss
From the Linux desktop survey the most wanted application is an 
Emailer. So let’s get this problem solved, a cross-platform Emailer 
which is good enough to replace Outlook as the default Emailer for the 
masses. It doesn't have to look identical it has to look similar enough 
so an ordinary user can recognize its functionality. And it should have 
enough functionality so a power user can configure it for his liking. I 
propose about the following requirements:


Functionality requirements:
- it should be cross-platform running at least on Windows, Linux, MacOSX.
- it has at least the base functionality of Outlook
- it should have enough functionality to attract power users.

Implementation requirements:
- the GUI code is wyoGuide conformant
- the POP3 handling is a separate library
- an exchange server connection might be nice through a separate library
- RSS protocol?
- News protocol?

Anyone interested in working out such specs?

O. Wyss

--
Application guidelines: http://freshmeat.net/projects/wyoguide/
Cross-platform Editor: http://freshmeat.net/projects/wyoeditor/
Cross-platform Filemanager http://freshmeat.net/projects/wyofiler/

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