Re: [galaxy-dev] firezilla not working
Thanks Nate for your prompt response, we will try these solutions. kartiki From: "Nate Coraor" To: "Atanu Pan" Cc: "Galaxy Dev List" , "Antara Biswas" , "br1" , "kd1" Sent: Tuesday, March 20, 2018 9:58:12 PM Subject: Re: [galaxy-dev] firezilla not working Hi Atanu and Antara, This output indicates that your connection has succeeded and you were able to authenticate, but the switch to passive mode has failed. This most often occurs due to firewalls which inspect packets sent to the FTP control port (21) in order to read the PASV command to configure access through the firewall dynamically. I've posted some information about this process on our Biostars site here: https://biostar.usegalaxy.org/p/24920/#24930 If switching to implicit FTPS does not solve the problem for you, please check with the network or security administrators at your site to see if outbound ports in the range 3-31000 are blocked, and whether they can be allowed, at least to the Galaxy FTP servers. --nate On Tue, Mar 20, 2018 at 6:38 AM, Atanu Pan < a...@nibmg.ac.in > wrote: Hi, This is an intermittent problem, sometime it is connected and sometime not. The error is attached in the file, please help. Regards, Atanu Pan From: "Antara Biswas" < a...@nibmg.ac.in > To: galaxy-dev@lists.galaxyproject.org Cc: "Atanu Pan" < a...@nibmg.ac.in > Sent: Tuesday, March 20, 2018 12:19:57 PM Subject: firezilla not working Dear galaxy team, I am having trouble since a week uploading data into filezilla from local computer. Error message says- connection refused by server. Please help. My login id is a...@nibmg.ac.in Thanks Antara Biswas Research Fellow National Institute of Biomedical Genomics India ___ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/ ___ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/
Re: [galaxy-dev] firezilla not working
Hi Nate, I have opened the port range 3 to 31000 in the OUTBOUND policy of firewall but still is happening same error. Please help us. Thanks Atanu Pan Network Administrator From: "kartiki Desai" To: "Nate Coraor" Cc: "Atanu Pan" , "galaxy-dev" , "Antara Biswas" , "Bikram Roy" Sent: Wednesday, March 21, 2018 10:50:26 AM Subject: Re: [galaxy-dev] firezilla not working Thanks Nate for your prompt response, we will try these solutions. kartiki From: "Nate Coraor" To: "Atanu Pan" Cc: "Galaxy Dev List" , "Antara Biswas" , "br1" , "kd1" Sent: Tuesday, March 20, 2018 9:58:12 PM Subject: Re: [galaxy-dev] firezilla not working Hi Atanu and Antara, This output indicates that your connection has succeeded and you were able to authenticate, but the switch to passive mode has failed. This most often occurs due to firewalls which inspect packets sent to the FTP control port (21) in order to read the PASV command to configure access through the firewall dynamically. I've posted some information about this process on our Biostars site here: https://biostar.usegalaxy.org/p/24920/#24930 If switching to implicit FTPS does not solve the problem for you, please check with the network or security administrators at your site to see if outbound ports in the range 3-31000 are blocked, and whether they can be allowed, at least to the Galaxy FTP servers. --nate On Tue, Mar 20, 2018 at 6:38 AM, Atanu Pan < a...@nibmg.ac.in > wrote: Hi, This is an intermittent problem, sometime it is connected and sometime not. The error is attached in the file, please help. Regards, Atanu Pan From: "Antara Biswas" < a...@nibmg.ac.in > To: galaxy-dev@lists.galaxyproject.org Cc: "Atanu Pan" < a...@nibmg.ac.in > Sent: Tuesday, March 20, 2018 12:19:57 PM Subject: firezilla not working Dear galaxy team, I am having trouble since a week uploading data into filezilla from local computer. Error message says- connection refused by server. Please help. My login id is a...@nibmg.ac.in Thanks Antara Biswas Research Fellow National Institute of Biomedical Genomics India ___ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/ ___ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/
Re: [galaxy-dev] firezilla not working
Hi Atanu and Antara, This output indicates that your connection has succeeded and you were able to authenticate, but the switch to passive mode has failed. This most often occurs due to firewalls which inspect packets sent to the FTP control port (21) in order to read the PASV command to configure access through the firewall dynamically. I've posted some information about this process on our Biostars site here: https://biostar.usegalaxy.org/p/24920/#24930 If switching to implicit FTPS does not solve the problem for you, please check with the network or security administrators at your site to see if outbound ports in the range 3-31000 are blocked, and whether they can be allowed, at least to the Galaxy FTP servers. --nate On Tue, Mar 20, 2018 at 6:38 AM, Atanu Pan wrote: > Hi, > > This is an intermittent problem, sometime it is connected and sometime not. > The error is attached in the file, please help. > > Regards, > Atanu Pan > -- > *From: *"Antara Biswas" > *To: *galaxy-dev@lists.galaxyproject.org > *Cc: *"Atanu Pan" > *Sent: *Tuesday, March 20, 2018 12:19:57 PM > *Subject: *firezilla not working > > Dear galaxy team, > > I am having trouble since a week uploading data into filezilla from local > computer. Error message says- connection refused by server. Please help. > My login id is a...@nibmg.ac.in > > Thanks > Antara Biswas > Research Fellow > National Institute of Biomedical Genomics > India > > > ___ > Please keep all replies on the list by using "reply all" > in your mail client. To manage your subscriptions to this > and other Galaxy lists, please use the interface at: > https://lists.galaxyproject.org/ > > To search Galaxy mailing lists use the unified search at: > http://galaxyproject.org/search/ > ___ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/
