Re: 回复： RE： LINUX on IFL
switch the 2 command lines. Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 11:37 PM To: IBMVM@LISTSERV.UARK.EDU Subject: [IBMVM] 回复： RE： LINUX on IFL After added below two statement, I still got error message. == MACH ESA 1 COMMAND DEFINE CPU 0 TYPE IFL COMMAND SET VCONFIG MODE LINUX == HCPCPU1462E An attempt was made to define CPU(s) that would create a virtual CPU configuration that is not valid. MODE = LINUX Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:43:19 下午 主 题： Re: RE： LINUX on IFL oh wait, add this too COMMAND SET VCONFIG MODE LINUX Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:37 PM To: IBMVM@LISTSERV.UARK.EDU Subject: [IBMVM] RE： LINUX on IFL Marcy, I understand. Thank you! But I encountered a trouble after add COMMAND DEFINE CPU statement in the direct file. Below is the part of direct file for this linux: MACH ESA 1 CPU 06 COMMAND DEFINE CPU 06 IFL After I log on to this guest machine, I got below message: HCPCAM002E Invalid operand - IFL Am I wrong? And how to dedicate the whole IFL to that virtual server as you mentioned? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:25:36 下午 主 题： Re: LINUX on IFL That is the official way to do it (to define a virtual server to run on the IFL(s)). It's just not clear from the doc that you use the COMMAND + the DEFINE instead of some format of the CPU statement as one would expect. The other option as mentioned here is to dedicate the whole IFL to that virtual server.That might also suit your purposes (but then you won't ever be able to run something else on that one too). Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:02 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: [IBMVM] LINUX on IFL Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
回复： RE： LINUX on IFL
After added below two statement, I still got error message. == MACH ESA 1 COMMAND DEFINE CPU 0 TYPE IFL COMMAND SET VCONFIG MODE LINUX == HCPCPU1462E An attempt was made to define CPU(s) that would create a virtual CPU configuration that is not valid. MODE = LINUX Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:43:19 下午 主 题： Re: RE： LINUX on IFL oh wait, add this too COMMAND SET VCONFIG MODE LINUX Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:37 PM To: IBMVM@LISTSERV.UARK.EDU Subject: [IBMVM] RE： LINUX on IFL Marcy, I understand. Thank you! But I encountered a trouble after add COMMAND DEFINE CPU statement in the direct file. Below is the part of direct file for this linux: MACH ESA 1 CPU 06 COMMAND DEFINE CPU 06 IFL After I log on to this guest machine, I got below message: HCPCAM002E Invalid operand - IFL Am I wrong? And how to dedicate the whole IFL to that virtual server as you mentioned? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:25:36 下午 主 题： Re: LINUX on IFL That is the official way to do it (to define a virtual server to run on the IFL(s)). It's just not clear from the doc that you use the COMMAND + the DEFINE instead of some format of the CPU statement as one would expect. The other option as mentioned here is to dedicate the whole IFL to that virtual server. That might also suit your purposes (but then you won't ever be able to run something else on that one too). Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:02 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: [IBMVM] LINUX on IFL Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: RE： LINUX on IFL
On Tue, Apr 13, 2010 at 6:36 AM, Anson wrote: > Below is the part of direct file for this linux: > > MACH ESA 1 > CPU 06 > COMMAND DEFINE CPU 06 IFL Forget about that 06 stuff. The CPU numbers here are virtual, and you want to start with 00 > After I log on to this guest machine, I got below message: > > HCPCAM002E Invalid operand - IFL > > Am I wrong? > > And how to dedicate the whole IFL to that virtual server as you mentioned? Why would you want to use that IFL purely for this one virtual server. If that's the only one allowed to use it, there's no competition and it basically has exclusive right. When you add more Linux guests, they will share the IFL which is probably what you want. Rob
Re: RE： LINUX on IFL
oh wait, add this too COMMAND SET VCONFIG MODE LINUX Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:37 PM To: IBMVM@LISTSERV.UARK.EDU Subject: [IBMVM] RE： LINUX on IFL Marcy, I understand. Thank you! But I encountered a trouble after add COMMAND DEFINE CPU statement in the direct file. Below is the part of direct file for this linux: MACH ESA 1 CPU 06 COMMAND DEFINE CPU 06 IFL After I log on to this guest machine, I got below message: HCPCAM002E Invalid operand - IFL Am I wrong? And how to dedicate the whole IFL to that virtual server as you mentioned? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:25:36 下午 主 题： Re: LINUX on IFL That is the official way to do it (to define a virtual server to run on the IFL(s)). It's just not clear from the doc that you use the COMMAND + the DEFINE instead of some format of the CPU statement as one would expect. The other option as mentioned here is to dedicate the whole IFL to that virtual server.That might also suit your purposes (but then you won't ever be able to run something else on that one too). Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:02 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: [IBMVM] LINUX on IFL Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: RE： LINUX on IFL
You just have one? Then put MACH ESA 1 COMMAND DEFINE CPU 0 TYPE IFL in the directory Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:37 PM To: IBMVM@LISTSERV.UARK.EDU Subject: [IBMVM] RE： LINUX on IFL Marcy, I understand. Thank you! But I encountered a trouble after add COMMAND DEFINE CPU statement in the direct file. Below is the part of direct file for this linux: MACH ESA 1 CPU 06 COMMAND DEFINE CPU 06 IFL After I log on to this guest machine, I got below message: HCPCAM002E Invalid operand - IFL Am I wrong? And how to dedicate the whole IFL to that virtual server as you mentioned? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:25:36 下午 主 题： Re: LINUX on IFL That is the official way to do it (to define a virtual server to run on the IFL(s)). It's just not clear from the doc that you use the COMMAND + the DEFINE instead of some format of the CPU statement as one would expect. The other option as mentioned here is to dedicate the whole IFL to that virtual server.That might also suit your purposes (but then you won't ever be able to run something else on that one too). Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:02 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: [IBMVM] LINUX on IFL Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
回复： LINUX on IFL
Sorry for my typo. I missed 'Type' in the statement. After I added the 'TYPE' in the COMMAND statement. I got below message after log on. HCPCPU1462E An attempt was made to define CPU(s) that would create a virtual CPU configuration that is not valid. Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:25:36 下午 主 题： Re: LINUX on IFL That is the official way to do it (to define a virtual server to run on the IFL(s)). It's just not clear from the doc that you use the COMMAND + the DEFINE instead of some format of the CPU statement as one would expect. The other option as mentioned here is to dedicate the whole IFL to that virtual server. That might also suit your purposes (but then you won't ever be able to run something else on that one too). Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:02 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: [IBMVM] LINUX on IFL Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
RE： LINUX on IFL
Marcy, I understand. Thank you! But I encountered a trouble after add COMMAND DEFINE CPU statement in the direct file. Below is the part of direct file for this linux: MACH ESA 1 CPU 06 COMMAND DEFINE CPU 06 IFL After I log on to this guest machine, I got below message: HCPCAM002E Invalid operand - IFL Am I wrong? And how to dedicate the whole IFL to that virtual server as you mentioned? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 12:25:36 下午 主 题： Re: LINUX on IFL That is the official way to do it (to define a virtual server to run on the IFL(s)). It's just not clear from the doc that you use the COMMAND + the DEFINE instead of some format of the CPU statement as one would expect. The other option as mentioned here is to dedicate the whole IFL to that virtual server. That might also suit your purposes (but then you won't ever be able to run something else on that one too). Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:02 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: [IBMVM] LINUX on IFL Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: LINUX on IFL
That is the official way to do it (to define a virtual server to run on the IFL(s)). It's just not clear from the doc that you use the COMMAND + the DEFINE instead of some format of the CPU statement as one would expect. The other option as mentioned here is to dedicate the whole IFL to that virtual server.That might also suit your purposes (but then you won't ever be able to run something else on that one too). Marcy From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Anson Sent: Monday, April 12, 2010 9:02 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: [IBMVM] LINUX on IFL Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: LINUX on IFL
Marcy, thanks! Do you mean it's not very clear from IBM doc on how to define the corresponding part in the directory entry and you submitted a reader's comments to IBM? The command you mentioned below is a workaround, right? COMMAND DEFINE CPU XX TYPE IFL. sorry, English is not my first language... Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:43:23 上午 主 题： Re: 回复： LINUX on IFL COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: 回复： LINUX on IFL
COMMAND DEFINE CPU XX TYPE IFL. In the directory entry Its not very clear from the IBM doc. I submitted a reader's comment and it was accepted. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 22:20:57 2010 Subject: [IBMVM] 回复： LINUX on IFL Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: LINUX on IFL
Yes. Do CP DEDICATE USER CPU . Or add DEDICATE to the CPU directory statement. On Tue, Apr 13, 2010 at 2:36 PM, Anson wrote: > Hi All, > > I have question about Linux on IFL. If there is a zVM LPAR with both CPs > and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL > and only use this IFL? (We assume this IFL is dedicated on this LPAR) > > Thanks! > > Best Regards > Anson Y > > >
回复： LINUX on IFL
Marcy, Thanks! How to do in user direct file if I want to permanent let this IFL dedicated to that zLinux? I used q cpu to know the CPU id of IFL. e.g. 03 is IFL. I defined CPU 03 in the linux user direct file. But it seems doesn't work. What else did I miss? Best Regards Anson Y 发件人： Marcy Cortes 收件人： IBMVM@LISTSERV.UARK.EDU 发送日期： 2010/4/13 (周二) 11:14:28 上午 主 题： Re: LINUX on IFL Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: LINUX on IFL
Everything will use the cps unless they have issued the DEFINE CPU command. So the answer is yes. Marcy From: The IBM z/VM Operating System To: IBMVM@LISTSERV.UARK.EDU Sent: Mon Apr 12 21:36:17 2010 Subject: [IBMVM] LINUX on IFL Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
LINUX on IFL
Hi All, I have question about Linux on IFL. If there is a zVM LPAR with both CPs and 1 IFL. Is it possible to let one Linux guest to excluded use this IFL and only use this IFL? (We assume this IFL is dedicated on this LPAR) Thanks! Best Regards Anson Y
Re: DCSS type SN?
Yes, the updates are visible to all users of the DCSS. See Usage Note 3 from HELP CP DEFSEG: Pages either defined as, or defaulted to, the no data saved attribute are initialized to a page of zeros when first referred to. If the pages are in an exclusive segment, changes are seen only by the one user. If the pages are in a shared segment, any changes previously made by any sharing user (if allowed) are visible to all other users sharing that same page. I have an inhouse written application that uses a SN DCSS to share data with multiple users. The DCSS is updated by a service VM and read by general users. An internal "locking" mechanism causes readers to wait when the DCSS is being updated, (DCSS is updated about every 15 seconds). -- Dale R. Smith "I never make stupid mistakes. Only very, very clever ones." - Doctor Who On Mon, 12 Apr 2010 15:28:50 -0500, Leland Lucius wrote: >If I were to define a DCSS as type SN and populate it with a filesystem full >of data, how is z/VM going to share it among several Linux guests? > >I'm assuming that the pages of the DCSS are shared among the guests such >that there's really only one page actually in memory and that every gues t is >mapped to that page right? So, what about the pages that are written to? I >understand that for type SW, every guest would see the updated page and >there's still only 1 page in memory. > >But what happens for type SN? If a guest writes to a page, are the updates >visible to the other guests? > >I know, I know...I can just test it myself, but it would be good to hear it >from the ppl that know for sure. > >Thanks, > >Leland >
Re: DCSS type SN?
At least one aspect of SN is the NoData, that is CP will not save any data of it in the spool. That means when you load it, it will nbe empty. The fact however that it is Shared, means all users see the same data (otherwise it would be "Ex"; Exclusive). What I don't know is if guests are allowed to write into an SN segment (the only usage I know is by CP's Monitor, wheer CP's writing in it, the guest -like PERFSVM and MONWRITE- read from it). 2010/4/12 Leland Lucius > If I were to define a DCSS as type SN and populate it with a filesystem > full of data, how is z/VM going to share it among several Linux guests? > > I'm assuming that the pages of the DCSS are shared among the guests such > that there's really only one page actually in memory and that every guest is > mapped to that page right? So, what about the pages that are written to? I > understand that for type SW, every guest would see the updated page and > there's still only 1 page in memory. > > But what happens for type SN? If a guest writes to a page, are the updates > visible to the other guests? > > I know, I know...I can just test it myself, but it would be good to hear it > from the ppl that know for sure. > > Thanks, > > Leland > > -- Kris Buelens, IBM Belgium, VM customer support
DCSS type SN?
If I were to define a DCSS as type SN and populate it with a filesystem full of data, how is z/VM going to share it among several Linux guests? I'm assuming that the pages of the DCSS are shared among the guests such that there's really only one page actually in memory and that every guest is mapped to that page right? So, what about the pages that are written to? I understand that for type SW, every guest would see the updated page and there's still only 1 page in memory. But what happens for type SN? If a guest writes to a page, are the updates visible to the other guests? I know, I know...I can just test it myself, but it would be good to hear it from the ppl that know for sure. Thanks, Leland
Re: Odd OSA Express3 behaviour - maybe
See if the "active" FTP command before the "put" helps. Frank M. Ramaekers Jr. From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Mark Pace Sent: Monday, April 12, 2010 12:55 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Odd OSA Express3 behaviour - maybe Friday we migrated from a z9 with OSA Express2 adapters to a z10 with OSA Express-3 adapters. Since then we have had odd behavior on a Linux (SLES-11) server running under z/VM 5.4. When a customer tries to FTP data to us, they log in with problem, but when they do the put, they will either time out, or they will wait for 2 to 3 minutes before the transfer begins. I've verified this behavior by FTPing from my PC at home. I've checked with our network/firewall guy and he says nothing has been changed/modified over the weekend. The only thing I can bring it back to is the push/pull of the z9 to a z10 and the OSA adapters. The old OSA express2 where 2 ports 2 chpids. The OSA express3 are 2 ports 1 chpid. Linux is connected to a vswitch as is z/VM TCPIP. If on my PC client I enter the command ftp> epsv EPSV/EPRT on IPv4 off. Then there is no pause at all when I issue the put command. I've asked the customer to add this command to his FTP to see if it clears the problem. Does anyone have an idea if the change from OSA2 to OSA3 could actually be causing this behavior? -- Mark Pace Mainline Information Systems 1700 Summit Lake Drive Tallahassee, FL. 32317 _ This message contains information which is privileged and confidential and is solely for the use of the intended recipient. If you are not the intended recipient, be aware that any review, disclosure, copying, distribution, or use of the contents of this message is strictly prohibited. If you have received this in error, please destroy it immediately and notify us at privacy...@ailife.com.
Re: VSWITCH vs. HiperSockets
That appears to be dependent upon the traffic. If the choice is between VSwitch and Hipersockets, then the traffic must be moving between virtual machines. Why leave the VM system to move packets? On 04/12/2010 01:21 PM, Frank M. Ramaekers wrote: It seems that the performance using HiperSockets is superior to that of VSWITCH (according to “z/VSE Using DB2 on Linux for System z”, Chapter 2. Planning DB2, pp 30-37). Comments? Frank M. Ramaekers Jr. Systems Programmer MCP, MCP+I, MCSE & RHCE American Income Life Insurance Co. Phone: (254)761-6649 1200 Wooded Acres Dr. Fax: (254)741-5777 Waco, Texas 76701 _ This message contains information which is privileged and confidential and is solely for the use of the intended recipient. If you are not the intended recipient, be aware that any review, disclosure, copying, distribution, or use of the contents of this message is strictly prohibited. If you have received this in error, please destroy it immediately and notify us at privacy...@ailife.com. -- Rich Smrcina Phone: 414-491-6001 http://www.linkedin.com/in/richsmrcina Catch the WAVV! http://www.wavv.org WAVV 2010 - Apr 9-13, 2010 Covington, KY
Re: Odd OSA Express3 behaviour - maybe
Yes, I modified the DEFINE VSWITCH so that it was using the correct port. Linux is connected to the VSWITCH. No problems connecting to VM TN3270 or Linux via SSH. Seems strictly to be an FTP issue. However, I may have been thrown a Red-Herring by the customer. After, finally, getting more information from them, they are trying to FTP through a proxy. Still not sure why I has such odd behavior from my home network. On Mon, Apr 12, 2010 at 2:58 PM, Davis, Larry (National VM/VSE Capability) < larry.dav...@hp.com> wrote: > OSA 3 devices require the PORTNUM option on the VM Link and Device > Statement > > > > Are you using a VSWITCH to connect your Linux images or are you using a > direct connect method. > > > > > > Larry Davis** > > > > *From:* The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] *On > Behalf Of *Mark Pace > *Sent:* Monday, April 12, 2010 1:55 PM > *To:* IBMVM@LISTSERV.UARK.EDU > *Subject:* Odd OSA Express3 behaviour - maybe > > > > Friday we migrated from a z9 with OSA Express2 adapters to a z10 with OSA > Express-3 adapters. Since then we have had odd behavior on a Linux > (SLES-11) server running under z/VM 5.4. When a customer tries to FTP data > to us, they log in with problem, but when they do the put, they will either > time out, or they will wait for 2 to 3 minutes before the transfer begins. > I've verified this behavior by FTPing from my PC at home. I've checked with > our network/firewall guy and he says nothing has been changed/modified over > the weekend. The only thing I can bring it back to is the push/pull of the > z9 to a z10 and the OSA adapters. The old OSA express2 where 2 ports 2 > chpids. The OSA express3 are 2 ports 1 chpid. > > Linux is connected to a vswitch as is z/VM TCPIP. > > If on my PC client I enter the command > ftp> epsv > EPSV/EPRT on IPv4 off. > > Then there is no pause at all when I issue the put command. I've asked > the customer to add this command to his FTP to see if it clears the > problem. > > Does anyone have an idea if the change from OSA2 to OSA3 could actually be > causing this behavior? > > -- > Mark Pace > Mainline Information Systems > 1700 Summit Lake Drive > Tallahassee, FL. 32317 > -- Mark Pace Mainline Information Systems 1700 Summit Lake Drive Tallahassee, FL. 32317
VSWITCH vs. HiperSockets
It seems that the performance using HiperSockets is superior to that of VSWITCH (according to "z/VSE Using DB2 on Linux for System z", Chapter 2. Planning DB2, pp 30-37). Comments? Frank M. Ramaekers Jr. Systems Programmer MCP, MCP+I, MCSE & RHCE American Income Life Insurance Co. Phone: (254)761-6649 1200 Wooded Acres Dr. Fax: (254)741-5777 Waco, Texas 76701 _ This message contains information which is privileged and confidential and is solely for the use of the intended recipient. If you are not the intended recipient, be aware that any review, disclosure, copying, distribution, or use of the contents of this message is strictly prohibited. If you have received this in error, please destroy it immediately and notify us at privacy...@ailife.com.
Re: Odd OSA Express3 behaviour - maybe
OSA 3 devices require the PORTNUM option on the VM Link and Device Statement Are you using a VSWITCH to connect your Linux images or are you using a direct connect method. Larry Davis From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Mark Pace Sent: Monday, April 12, 2010 1:55 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Odd OSA Express3 behaviour - maybe Friday we migrated from a z9 with OSA Express2 adapters to a z10 with OSA Express-3 adapters. Since then we have had odd behavior on a Linux (SLES-11) server running under z/VM 5.4. When a customer tries to FTP data to us, they log in with problem, but when they do the put, they will either time out, or they will wait for 2 to 3 minutes before the transfer begins. I've verified this behavior by FTPing from my PC at home. I've checked with our network/firewall guy and he says nothing has been changed/modified over the weekend. The only thing I can bring it back to is the push/pull of the z9 to a z10 and the OSA adapters. The old OSA express2 where 2 ports 2 chpids. The OSA express3 are 2 ports 1 chpid. Linux is connected to a vswitch as is z/VM TCPIP. If on my PC client I enter the command ftp> epsv EPSV/EPRT on IPv4 off. Then there is no pause at all when I issue the put command. I've asked the customer to add this command to his FTP to see if it clears the problem. Does anyone have an idea if the change from OSA2 to OSA3 could actually be causing this behavior? -- Mark Pace Mainline Information Systems 1700 Summit Lake Drive Tallahassee, FL. 32317
Odd OSA Express3 behaviour - maybe
Friday we migrated from a z9 with OSA Express2 adapters to a z10 with OSA Express-3 adapters. Since then we have had odd behavior on a Linux (SLES-11) server running under z/VM 5.4. When a customer tries to FTP data to us, they log in with problem, but when they do the put, they will either time out, or they will wait for 2 to 3 minutes before the transfer begins. I've verified this behavior by FTPing from my PC at home. I've checked with our network/firewall guy and he says nothing has been changed/modified over the weekend. The only thing I can bring it back to is the push/pull of the z9 to a z10 and the OSA adapters. The old OSA express2 where 2 ports 2 chpids. The OSA express3 are 2 ports 1 chpid. Linux is connected to a vswitch as is z/VM TCPIP. If on my PC client I enter the command ftp> epsv EPSV/EPRT on IPv4 off. Then there is no pause at all when I issue the put command. I've asked the customer to add this command to his FTP to see if it clears the problem. Does anyone have an idea if the change from OSA2 to OSA3 could actually be causing this behavior? -- Mark Pace Mainline Information Systems 1700 Summit Lake Drive Tallahassee, FL. 32317
Re: shopzseries
Hello Stephen Gentry, IBMLINK is a purchase item for a specific name. Your manager will have to give you the sign on name and password. ShopZSeries should be using your email address and whatever password you made when registered. I would suggest bring up your IE Browser, delete all the temp files and cookies, shutdown the browser and restart. That should get rid of the all ready signed on situation. I do believe that ShopZSeries is very easy and gets the correct RSU you will need. Finally, Call the IBM support line and start a Problem with IBM for ShopZSeries or IBMLINK if you have issues with either one. Let us know what happens. Ed Marin From: The IBM z/VM Operating System on behalf of Gentry, Stephen Sent: Mon 4/12/2010 10:59 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries What prompted the phone call to support: I tried to log on to Shopzseries and got an error. Basically, logon rejected, go register. I know I'm registered because I've used Shopzseries within the past 3 months to check on some service. So, I accused myself of poor typing skills and tried again. Same results, can't log on. I went to ResourceLink and was able to log on with the user id and password that I used with Shopzseries. I meandered around in ResourceLink until I came to a webpage about ordering service. That page had a link to Shopzseries and since I was already logged in, I thought it would take me straight into Shopzseries. Well, it did, sort of, but I had to log in to Shopzseries. What??? So, I try the log in process again. Same results, can't log in, go register. Ok, I'll register. I go to that web page, type in the userid (and other required info) I used for ResourceLink and I get an error stating that userid is already in use. What??? Then why won't it let me logon. I did the reset password route. Shopzseries still wouldn't let me log in. The contact support loop ensued. IIRC, IBM went through a process of allowing users to use the same password across all afore mentioned web pages. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Alan Altmark Sent: Monday, April 12, 2010 9:11 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries On Monday, 04/12/2010 at 08:25 EDT, "Gentry, Stephen" wrote: > I?m sorry to post this to the list but I am getting no satisfaction from the > normal support phone numbers when I contact shopzseries with log on problem. > > I keep getting past off to another person. The last person I was in contact > with told me to call the support number I started with. So, if anyone knows > who can be contacted regarding logging on to shopzseries that is not level 1 > (one) support, I?d appreciate the information. > > This is NOT an intent to start a flame thread regarding shopzseries, I just > want to log on, get the RSU I need so I can do my job. Call again. When you get to Level 2, tell them what happened. If they can't deal with it, ask to speak to the Duty Manager. Alan Altmark z/VM Development IBM Endicott
Re: shopzseries
IBM seems to be moving to a new Support Portal (that may be named something slightly different). I have not invested enough time trying to get it working. It seems that your profile is messed up. At least it's not the Finnish one I get sometimes! Try this: >From the screen you DO get, at the top of the screen click on: Support & Downloads, then More, then Access premium services, then IBMLink That brings me to a screen that looks a lot like the good old, reliable, never failed 3270 green screen. But that may be based on my personal profile. If your profile is messed up, you probably have to travel down some IBM GUI twisty paths, picking up swords and torches along the way until you reach just the right cavern to set up your profile again. The 3270 green screen may not have had a pretty gui face, but it worked every time with a minimum of fuss - especially when you needed something in a hurry when solving a critical problem. When you searched for buckets, you did not even have to KNOW ahead of time all the upgrade and subset names, there were lists available at the press of a PF key. Mike Walter Hewitt Associates The opinions expressed herein are mine alone, not my employer's. "Gentry, Stephen" Sent by: "The IBM z/VM Operating System" 04/12/2010 09:29 AM Please respond to "The IBM z/VM Operating System" To IBMVM@LISTSERV.UARK.EDU cc Subject Re: shopzseries I received your email with the web page .bmp. That is not the screen I get when I log on. My employer assures me they have purchased a subscription. However, I will check that again. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of peter.w...@ttc.ca Sent: Monday, April 12, 2010 10:25 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries Hi Steve, I've attached a screen shot of what I see, that probably won't make it to the list. Perhaps your employer has not purchased a ServiceLink subscription? Peter -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Gentry, Stephen Sent: April 12, 2010 10:17 To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries When I go to that screen and log in, I get a screen whose title is: Purchase/upgrade tools. There is nothing on the screen that mentions ServiceLink, nor in the drop down lists. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of peter.w...@ttc.ca Sent: Monday, April 12, 2010 10:10 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries You could try this link: https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc %3DCA&PD-REFERER=none&error= Peter -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Gentry, Stephen Sent: April 12, 2010 09:57 To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries When I go to that screen and log in, I get a screen whose title is: Purchase/upgrade tools. There is nothing on the screen that mentions ServiceLink, nor in the drop down lists. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Bill Munson Sent: Monday, April 12, 2010 9:52 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries www.ibm.com/ibmlink brings you to the sign in screen for ServiceLink good luck Bill Munson Sr. z/VM Systems Programmer Brown Brothers Harriman & CO. 525 Washington Blvd. Jersey City, NJ 07310 201-418-7588 President - MVMUA http://www2.marist.edu/~mvmua/ VM Project Officer - SHARE http://www.linkedin.com/in/BillMunson "Gentry, Stephen" Sent by: The IBM z/VM Operating System 04/12/2010 09:47 AM Please respond to The IBM z/VM Operating System To IBMVM@LISTSERV.UARK.EDU cc Subject Re: shopzseries What should I look for? ServiceLink? If so, it is not displayed on the web page. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Charles Grady Sent: Monday, April 12, 2010 8:49 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries If you just need an RUS... Why not IBM.COM/IBMLINK and just order the zVM RSU there?. >>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>> I'm sorry to post this to the list but I am getting no satisfaction from the normal support phone numbers when I contact shopzseries with log on problem. I keep getting past off to another person. The last person I was in contact with told me to call the support number I started with. So, if anyone knows who can be contacted regarding logging on to shopzseries that is not level 1 (one) support, I'd appreciate the information. This is NOT an intent to start a flame thread regarding shopzseries, I just want to log on, get the RSU I need so I can do my job. Thanks, Steve
Re: shopzseries
What prompted the phone call to support: I tried to log on to Shopzseries and got an error. Basically, logon rejected, go register. I know I'm registered because I've used Shopzseries within the past 3 months to check on some service. So, I accused myself of poor typing skills and tried again. Same results, can't log on. I went to ResourceLink and was able to log on with the user id and password that I used with Shopzseries. I meandered around in ResourceLink until I came to a webpage about ordering service. That page had a link to Shopzseries and since I was already logged in, I thought it would take me straight into Shopzseries. Well, it did, sort of, but I had to log in to Shopzseries. What??? So, I try the log in process again. Same results, can't log in, go register. Ok, I'll register. I go to that web page, type in the userid (and other required info) I used for ResourceLink and I get an error stating that userid is already in use. What??? Then why won't it let me logon. I did the reset password route. Shopzseries still wouldn't let me log in. The contact support loop ensued. IIRC, IBM went through a process of allowing users to use the same password across all afore mentioned web pages. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Alan Altmark Sent: Monday, April 12, 2010 9:11 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries On Monday, 04/12/2010 at 08:25 EDT, "Gentry, Stephen" wrote: > I?m sorry to post this to the list but I am getting no satisfaction from the > normal support phone numbers when I contact shopzseries with log on problem. > > I keep getting past off to another person. The last person I was in contact > with told me to call the support number I started with. So, if anyone knows > who can be contacted regarding logging on to shopzseries that is not level 1 > (one) support, I?d appreciate the information. > > This is NOT an intent to start a flame thread regarding shopzseries, I just > want to log on, get the RSU I need so I can do my job. Call again. When you get to Level 2, tell them what happened. If they can't deal with it, ask to speak to the Duty Manager. Alan Altmark z/VM Development IBM Endicott
Re: shopzseries
It doesn't solve your web problem, but IBM has taken orders and support calls over the phone for decades. Sometimes the old ways work the most reliably. Just order what you need by phone, and then worry about the IBMLink problem once you have your system in the state it needs to be in. Say hi to everyone there for me -- Robert P. Nix Mayo Foundation.~. RO-OE-5-55 200 First Street SW/V\ 507-284-0844 Rochester, MN 55905 /( )\ -^^-^^ "In theory, theory and practice are the same, but in practice, theory and practice are different." On 4/12/10 9:37 AM, "Stephen Gentry" wrote: > When I go to that screen and log in, I get a screen whose title is: > Purchase/upgrade tools. > There is nothing on the screen that mentions ServiceLink, nor in the > drop down lists. > > -Original Message- > From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On > Behalf Of Frank M. Ramaekers > Sent: Monday, April 12, 2010 10:27 AM > To: IBMVM@LISTSERV.UARK.EDU > Subject: Re: shopzseries > > Have you tried (as others have mentioned) IBMLink? > http://www.ibm.com/ibmlink > > > Frank M. Ramaekers Jr. > > > -Original Message- > From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On > Behalf Of Gentry, Stephen > Sent: Monday, April 12, 2010 9:17 AM > To: IBMVM@LISTSERV.UARK.EDU > Subject: Re: shopzseries > > When I go to that screen and log in, I get a screen whose title is: > Purchase/upgrade tools. > There is nothing on the screen that mentions ServiceLink, nor in the > drop down lists. > > -Original Message- > From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On > Behalf Of peter.w...@ttc.ca > Sent: Monday, April 12, 2010 10:10 AM > To: IBMVM@LISTSERV.UARK.EDU > Subject: Re: shopzseries > > You could try this link: > https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi > stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc > %3DCA&PD-REFERER=none&error= > > Peter > > -Original Message- > From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On > Behalf Of Gentry, Stephen > Sent: April 12, 2010 09:57 > To: IBMVM@LISTSERV.UARK.EDU > Subject: Re: shopzseries > > When I go to that screen and log in, I get a screen whose title is: > Purchase/upgrade tools. > There is nothing on the screen that mentions ServiceLink, nor in the > drop down lists. > > -Original Message- > From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On > Behalf Of Bill Munson > Sent: Monday, April 12, 2010 9:52 AM > To: IBMVM@LISTSERV.UARK.EDU > Subject: Re: shopzseries > > www.ibm.com/ibmlink > > brings you to the sign in screen for ServiceLink > > good luck > > Bill Munson > Sr. z/VM Systems Programmer > Brown Brothers Harriman & CO. > 525 Washington Blvd. > Jersey City, NJ 07310 > 201-418-7588 > > President - MVMUA > http://www2.marist.edu/~mvmua/ > VM Project Officer - SHARE > http://www.linkedin.com/in/BillMunson > > > > > "Gentry, Stephen" > Sent by: The IBM z/VM Operating System > 04/12/2010 09:47 AM > Please respond to > The IBM z/VM Operating System > > > To > IBMVM@LISTSERV.UARK.EDU > cc > > Subject > Re: shopzseries > > > > > > > What should I look for? ServiceLink? If so, it is not displayed on the > web page. > > -Original Message- > From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On > Behalf Of Charles Grady > Sent: Monday, April 12, 2010 8:49 AM > To: IBMVM@LISTSERV.UARK.EDU > Subject: Re: shopzseries > > If you just need an RUS... Why not IBM.COM/IBMLINK and just order the > zVM RSU there?. > stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>> > I'm sorry to post this to the list but I am getting no satisfaction from > the normal support phone numbers when I contact shopzseries with log on > problem. > > I keep getting past off to another person. The last person I was in > contact with told me to call the support number I started with. So, if > anyone knows who can be contacted regarding logging on to shopzseries > that is not level 1 (one) support, I'd appreciate the information. > > This is NOT an intent to start a flame thread regarding shopzseries, I > just want to log on, get the RSU I need so I can do my job. > > Thanks, > > Steve > > > > ** > GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential > information protected by state > or federal law. The information is intended only for use consistent > with the state business discussed in this > transmission.If you are not the intended recipient, you are hereby > notified that any disclosure, copying, > distribution, or the taking of any action based on the contents is > strictly prohibited. If you have received this > transmission in error, p
Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Frank M. Ramaekers
Sent: Monday, April 12, 2010 10:27 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
Have you tried (as others have mentioned) IBMLink?
http://www.ibm.com/ibmlink
Frank M. Ramaekers Jr.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: Monday, April 12, 2010 9:17 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of peter.w...@ttc.ca
Sent: Monday, April 12, 2010 10:10 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
You could try this link:
https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
%3DCA&PD-REFERER=none&error=
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 09:57
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
The information transmit
Re: shopzseries
I received your email with the web page .bmp. That is not the screen I
get when I log on.
My employer assures me they have purchased a subscription. However, I
will check that again.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of peter.w...@ttc.ca
Sent: Monday, April 12, 2010 10:25 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
Hi Steve,
I've attached a screen shot of what I see, that probably won't make it
to the list. Perhaps your employer has not purchased a ServiceLink
subscription?
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 10:17
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of peter.w...@ttc.ca
Sent: Monday, April 12, 2010 10:10 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
You could try this link:
https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
%3DCA&PD-REFERER=none&error=
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 09:57
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
**
Re: shopzseries
Alan, when I call the number, 1-877-426-2784, should I ask for Level 2 at the beginning of the conversation? Couldn't Chuckie be sent in as a Black Ops kind of thing to fix my records or my profile? I watched Mission Impossible last night so I know it can be done. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Alan Altmark Sent: Monday, April 12, 2010 9:11 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries On Monday, 04/12/2010 at 08:25 EDT, "Gentry, Stephen" wrote: > I?m sorry to post this to the list but I am getting no satisfaction from the > normal support phone numbers when I contact shopzseries with log on problem. > > I keep getting past off to another person. The last person I was in contact > with told me to call the support number I started with. So, if anyone knows > who can be contacted regarding logging on to shopzseries that is not level 1 > (one) support, I?d appreciate the information. > > This is NOT an intent to start a flame thread regarding shopzseries, I just > want to log on, get the RSU I need so I can do my job. Call again. When you get to Level 2, tell them what happened. If they can't deal with it, ask to speak to the Duty Manager. Alan Altmark z/VM Development IBM Endicott
Re: shopzseries
Have you tried (as others have mentioned) IBMLink?
http://www.ibm.com/ibmlink
Frank M. Ramaekers Jr.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: Monday, April 12, 2010 9:17 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of peter.w...@ttc.ca
Sent: Monday, April 12, 2010 10:10 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
You could try this link:
https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
%3DCA&PD-REFERER=none&error=
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 09:57
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review retransmission dissemination or other use of or
taking any action in reliance upon this information by persons or
entities other than the intended recipient or delegate is strictly
prohibited. If you received this in error please contact the sender and
delet
Re: shopzseries
Hi Steve,
I've attached a screen shot of what I see, that probably won't make it
to the list. Perhaps your employer has not purchased a ServiceLink
subscription?
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 10:17
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of peter.w...@ttc.ca
Sent: Monday, April 12, 2010 10:10 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
You could try this link:
https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
%3DCA&PD-REFERER=none&error=
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 09:57
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review retransmission dissemination or other use of or
taking any action in reliance upon this information by persons or
entities other than the intended recipient or delegate is strictly
prohibited. If you receiv
Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of peter.w...@ttc.ca
Sent: Monday, April 12, 2010 10:10 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
You could try this link:
https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
%3DCA&PD-REFERER=none&error=
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 09:57
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review retransmission dissemination or other use of or
taking any action in reliance upon this information by persons or
entities other than the intended recipient or delegate is strictly
prohibited. If you received this in error please contact the sender and
delete the material from any computer. The integrity and security of
this message cannot be guaranteed on the Internet. The sender accepts
no liability for the content of this e-mail or for the consequences of
any actions taken on the basis of information provided. The recipient
should check this e-mail and any attachments f
Re: shopzseries
You could try this link:
https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi
stPage=true&page=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc
%3DCA&PD-REFERER=none&error=
Peter
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Gentry, Stephen
Sent: April 12, 2010 09:57
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
The information transmitted is intended only for the person or entity to which
it is addressed and may contain confidential and/or privileged material. Any
review retransmission dissemination or other use of or taking any action in
reliance upon this information by persons or entities other than the intended
recipient or delegate is strictly prohibited. If you received this in error
please contact the sender and delete the material from any computer. The
integrity and security of this message cannot be guaranteed on the Internet.
The sender accepts no liability for the content of this e-mail or for the
consequences of any actions taken on the basis of information provided. The
recipient should check this e-mail and any attachments for the presence of
viruses. The sender accepts no liability for any damage caused by any virus
transmitted by this e-mail. This disclaimer is property of the TTC and must
not be altered or circumvented in any manner.
Re: shopzseries
oops
that is different from my experience
sorry
munson
201-418-7588
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:57 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
Re: shopzseries
When I go to that screen and log in, I get a screen whose title is:
Purchase/upgrade tools.
There is nothing on the screen that mentions ServiceLink, nor in the
drop down lists.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Bill Munson
Sent: Monday, April 12, 2010 9:52 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
Re: shopzseries
www.ibm.com/ibmlink
brings you to the sign in screen for ServiceLink
good luck
Bill Munson
Sr. z/VM Systems Programmer
Brown Brothers Harriman & CO.
525 Washington Blvd.
Jersey City, NJ 07310
201-418-7588
President - MVMUA
http://www2.marist.edu/~mvmua/
VM Project Officer - SHARE
http://www.linkedin.com/in/BillMunson
"Gentry, Stephen"
Sent by: The IBM z/VM Operating System
04/12/2010 09:47 AM
Please respond to
The IBM z/VM Operating System
To
IBMVM@LISTSERV.UARK.EDU
cc
Subject
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the
web page.
-Original Message-
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On
Behalf Of Charles Grady
Sent: Monday, April 12, 2010 8:49 AM
To: IBMVM@LISTSERV.UARK.EDU
Subject: Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the
zVM RSU there?.
>>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>>
I'm sorry to post this to the list but I am getting no satisfaction from
the normal support phone numbers when I contact shopzseries with log on
problem.
I keep getting past off to another person. The last person I was in
contact with told me to call the support number I started with. So, if
anyone knows who can be contacted regarding logging on to shopzseries
that is not level 1 (one) support, I'd appreciate the information.
This is NOT an intent to start a flame thread regarding shopzseries, I
just want to log on, get the RSU I need so I can do my job.
Thanks,
Steve
**
GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential
information protected by state
or federal law. The information is intended only for use consistent
with the state business discussed in this
transmission.If you are not the intended recipient, you are hereby
notified that any disclosure, copying,
distribution, or the taking of any action based on the contents is
strictly prohibited. If you have received this
transmission in error, please delete this email and notify the sender
immediately.Your cooperation is
appreciated.
**
*** IMPORTANT
NOTE*-- The opinions expressed in this
message and/or any attachments are those of the author and not
necessarily those of Brown Brothers Harriman & Co., its
subsidiaries and affiliates ("BBH"). There is no guarantee that
this message is either private or confidential, and it may have
been altered by unauthorized sources without your or our knowledge.
Nothing in the message is capable or intended to create any legally
binding obligations on either party and it is not intended to
provide legal advice. BBH accepts no responsibility for loss or
damage from its use, including damage from virus.
Re: shopzseries
What should I look for? ServiceLink? If so, it is not displayed on the web page. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Charles Grady Sent: Monday, April 12, 2010 8:49 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries If you just need an RUS... Why not IBM.COM/IBMLINK and just order the zVM RSU there?. >>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>> I'm sorry to post this to the list but I am getting no satisfaction from the normal support phone numbers when I contact shopzseries with log on problem. I keep getting past off to another person. The last person I was in contact with told me to call the support number I started with. So, if anyone knows who can be contacted regarding logging on to shopzseries that is not level 1 (one) support, I'd appreciate the information. This is NOT an intent to start a flame thread regarding shopzseries, I just want to log on, get the RSU I need so I can do my job. Thanks, Steve ** GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential information protected by state or federal law. The information is intended only for use consistent with the state business discussed in this transmission.If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action based on the contents is strictly prohibited. If you have received this transmission in error, please delete this email and notify the sender immediately.Your cooperation is appreciated. **
Re: shopzseries
On Monday, 04/12/2010 at 08:25 EDT, "Gentry, Stephen" wrote: > I?m sorry to post this to the list but I am getting no satisfaction from the > normal support phone numbers when I contact shopzseries with log on problem. > > I keep getting past off to another person. The last person I was in contact > with told me to call the support number I started with. So, if anyone knows > who can be contacted regarding logging on to shopzseries that is not level 1 > (one) support, I?d appreciate the information. > > This is NOT an intent to start a flame thread regarding shopzseries, I just > want to log on, get the RSU I need so I can do my job. Call again. When you get to Level 2, tell them what happened. If they can't deal with it, ask to speak to the Duty Manager. Alan Altmark z/VM Development IBM Endicott
Re: shopzseries
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the zVM RSU there?. >>> stephen.gen...@lafayettelife.com 04/12/10 08:25AM >>> I'm sorry to post this to the list but I am getting no satisfaction from the normal support phone numbers when I contact shopzseries with log on problem. I keep getting past off to another person. The last person I was in contact with told me to call the support number I started with. So, if anyone knows who can be contacted regarding logging on to shopzseries that is not level 1 (one) support, I'd appreciate the information. This is NOT an intent to start a flame thread regarding shopzseries, I just want to log on, get the RSU I need so I can do my job. Thanks, Steve ** GDOL CONFIDENTIALITY NOTICE: This transmission may contain confidential information protected by state or federal law. The information is intended only for use consistent with the state business discussed in this transmission.If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action based on the contents is strictly prohibited. If you have received this transmission in error, please delete this email and notify the sender immediately.Your cooperation is appreciated. **
shopzseries
I'm sorry to post this to the list but I am getting no satisfaction from the normal support phone numbers when I contact shopzseries with log on problem. I keep getting past off to another person. The last person I was in contact with told me to call the support number I started with. So, if anyone knows who can be contacted regarding logging on to shopzseries that is not level 1 (one) support, I'd appreciate the information. This is NOT an intent to start a flame thread regarding shopzseries, I just want to log on, get the RSU I need so I can do my job. Thanks, Steve
