Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Kevin Avery

On Feb 7, 2010, at 11:08 PM, Jim Scott wrote:



On Feb 7, 2010, at 8:48 PM, Kevin Avery wrote:

I do have one more idea, I have a Powermac G4 dual 450 running  
10.4.11 and I just picked up a PowerMac G5 1.6 running Leopard  
10.5.8. Is there any way I could use either of these machines and  
put the hard drive I want to put in the iMac G3 in it and load the  
OS on the drive then install it in the iMac.  I am thinking that  
this would not work. I don't really want to spend any money on this  
old machine. I may just give her my old G4, I just picked the G5 up  
last week and have switched back to Mac from my Windows based  
notebook. I certainly missed using OS X on a daily basis. I wish I  
could buy a new MacBook, but it just isn't in the budget!


If there is any way I could load the OS from another computer  
please let me know. Would Firewire target mode be any help? Somehow  
I don't think so.


Put the hard drive you want to use into the iMac. Then hold down the  
T key while powering on the iMac. If a yellow firewire icon starts  
bouncing around on a blue screen, you're in business. Connect the  
iMac to your Power Mac G4 with firewire cable, then start up the  
PowerMac and use its Disk Utility to partition t the iMac's hard  
drive. Once that's done, use the G4's DVD to install OS X 10.4 on  
the iMac.


Of course, if the iMac won't boot into firewire target disk mode,  
you can try installing 10.4 on the hard drive while it's in the  
Power Mac, then move it to the iMac. That would/should work,  
assuming you set the iMac hard drive to slave while in the Power Mac  
and then set it to master for use in the iMac.


Again, good luck!

Jim Scott



Thanks, I think I will give this method a try!


take care,
Kevin 


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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Jim Scott

On Feb 7, 2010, at 8:48 PM, Kevin Avery wrote:

> I do have one more idea, I have a Powermac G4 dual 450 running 10.4.11 and I 
> just picked up a PowerMac G5 1.6 running Leopard 10.5.8. Is there any way I 
> could use either of these machines and put the hard drive I want to put in 
> the iMac G3 in it and load the OS on the drive then install it in the iMac.  
> I am thinking that this would not work. I don't really want to spend any 
> money on this old machine. I may just give her my old G4, I just picked the 
> G5 up last week and have switched back to Mac from my Windows based notebook. 
> I certainly missed using OS X on a daily basis. I wish I could buy a new 
> MacBook, but it just isn't in the budget!
> 
> If there is any way I could load the OS from another computer please let me 
> know. Would Firewire target mode be any help? Somehow I don't think so.

Put the hard drive you want to use into the iMac. Then hold down the T key 
while powering on the iMac. If a yellow firewire icon starts bouncing around on 
a blue screen, you're in business. Connect the iMac to your Power Mac G4 with 
firewire cable, then start up the PowerMac and use its Disk Utility to 
partition t the iMac's hard drive. Once that's done, use the G4's DVD to 
install OS X 10.4 on the iMac. 

Of course, if the iMac won't boot into firewire target disk mode, you can try 
installing 10.4 on the hard drive while it's in the Power Mac, then move it to 
the iMac. That would/should work, assuming you set the iMac hard drive to slave 
while in the Power Mac and then set it to master for use in the iMac.

Again, good luck!

Jim Scott


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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Kevin Avery

Great Suggestions from everyone. I really appreciate it.

I have pretty much determined that the CDRW drive is bad. When I  
unplug it's data cable the machine boots right to the question mark  
folder screen, there is no 15 minute delay, it is at that screen in  
probably less than a minute.


I do have a firewire case that is made for hard drives, I hooked an  
apple branded working cdrw/dvd read only drive to it and hooked it up  
via firewire to the iMac and it would not recognize the firewire drive  
when I booted holding the option key, nothing showed up. I guess that  
firewire case can not recognize the optical drive because it was not  
recognized by my G5 either. It does work fine with hard drives.


I got this G3 machine for free, I was kind of hoping to set it up for  
my mom, she is older and does not currently have a computer. I think I  
may just give this one away to someone who wants to work on it or send  
it to the electronics recycler if no one around here wants it. (I am  
in St. Louis MO, any takers?)


I do have one more idea, I have a Powermac G4 dual 450 running 10.4.11  
and I just picked up a PowerMac G5 1.6 running Leopard 10.5.8. Is  
there any way I could use either of these machines and put the hard  
drive I want to put in the iMac G3 in it and load the OS on the drive  
then install it in the iMac.  I am thinking that this would not work.  
I don't really want to spend any money on this old machine. I may just  
give her my old G4, I just picked the G5 up last week and have  
switched back to Mac from my Windows based notebook. I certainly  
missed using OS X on a daily basis. I wish I could buy a new MacBook,  
but it just isn't in the budget!


If there is any way I could load the OS from another computer please  
let me know. Would Firewire target mode be any help? Somehow I don't  
think so.


Thanks for all of your advice and counsel.

take care,
Kevin

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Ashgrove
On Feb 7, 8:43 pm, Clark Martin  wrote:

> > What should I try next?
>
> Voodoo, swinging a rubber chicken over it, threats, cajolery what ever
> works.


The rubber chicken idea sounds like a useful tip. But where does one
get a rubber chicken?

Felix

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Clark Martin

On 2/7/10 3:11 PM, Elliott Price wrote:

I think his problem is that it *doesn't* have an HD, and he's trying
to boot it from the optical drive... Check to make sure the CD is a
CD, and is bootable by that iMac. If it's a system specific disk
that's not for an iMac G3, that could be causing the trouble. Are you
sure it's a DV model? If it's a 350Mhz Indigo model, it'll only run
10.3, and not 10.4 (without Xpost facto) The sticker on the bottom
lists the system stats. You might see if you can find an OS 9 disk to
try out, since all G3 iMacs can boot into OS9, and OS9 was only on
CD.


There are 350 MHz Indigos with firewire.

AFAIK machines without firewire will still boot the DVD, they just won't 
let you install.


As the subject indicates, it's a 600MHz.

His main problem so far is getting the video working so the OS isn't an 
issue... yet.



--
Clark Martin
Redwood City, CA, USA
Macintosh / Internet Consulting

"I'm a designated driver on the Information Super Highway"

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Clark Martin

On 2/7/10 12:52 PM, Kevin Avery wrote:


OK, here is the status so far;

All of the troubleshooting have done in the past on this iMac has been
in the dark, now in the daylight the "white screen" looks sort of grey.

I was able to boot it into Open Firmware, I actually could see the words
on the iMac screen. So I issued the above statements one at a time,
hitting return after each one, no help, still a white/grey screen


Was the OF screen faint (ie low contrast)?

In the normal boot process can you see the flashing question mark on a 
folder (or any other start screen graphic), even faintly?


If you can then all you have is poor contrast and you need to adjust the 
video controls.  It might just be a matter of using the keyboard to 
adjust the brightness if it will boot or more likely you'll need to open 
up the case and tweak a pot on the video board.  A web search should 
provide the needed info.




I have reset the PRAM using Option-Apple-P-R and let it bong 4 times,
same result.

Hooking up an external monitor shows "input signal out of range", that
is on 2 different 15" flat panel LCD monitors, one is an NEC and the
other is a Compaq. I have no other monitors in the house to test with.


Those should likely work.  They need to be able to display 1024x768 at 
about 75 Hz.




I have been holding down the C key when trying to boot, i am pretty sure
that I dont need to at this point because I should be getting the folder
icon that comes up when it can't find a boot device.


Correct, you need to get the video working before you worry much about 
booting the OS (other than above if it gets you to where you can adjust 
the video settings).




I have also removed and reseated the RAM. And I actually have removed
the third party RAM and left in just the 128mb of Apple branded RAM.
Still the same result.


Good idea.



I removed the battery, it is definitely bad, it tested at 0.66 v DC, and
is supposed to be 3.6 v DC. I tried to boot it without the battery and
have gotten the same white/grey screen result.


iMacs should boot okay without a battery.



I appreciate all of your time and advice.

What should I try next?


Voodoo, swinging a rubber chicken over it, threats, cajolery what ever 
works.


--
Clark Martin
Redwood City, CA, USA
Macintosh / Internet Consulting

"I'm a designated driver on the Information Super Highway"

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Bill Chapman
If you think Graphite is hard to nail down re colour, try to distiguish 
between Blueberry and Bondi! To me the Apple Gods should have named 
Indigo as Blueberry... where I come from blueberries are purple, not 
aqua...



Kevin Avery wrote:
Sorry I called this thing indigo or blue, I stand corrected, it is 
Graphite. Sorry, it looked sort of blue to me. And the guy that gave 
it to me told me it was a DV model. My mistake for not verifying it 
before posting. I apologize.




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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Jim Scott

On Feb 7, 2010, at 4:17 PM, Kevin Avery wrote:

> My guess is hold down option on boot and choose the firewire drive?
> 
> The disks I have are from the iMac 600 I had a long time ago. The iMac is 
> long gone but I still had the CDs. :) That one might have been a DV model 
> though, I know for sure it was a 600,  just not sure if it was SE or DV or 
> anything else it could have been.

Yep, hold down option as soon as it chimes/gongs. OS 9 and OS X requirements 
changed during the availability of 600 MHz G3 iMacs, and your disk set might 
not work with the "new" 600.

Best of luck to you, Kevin.

Jim Scott

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Jim Scott

On Feb 7, 2010, at 3:11 PM, Elliott Price wrote:

> I think his problem is that it *doesn't* have an HD, and he's trying to boot 
> it from the optical drive... 
> Check to make sure the CD is a CD, and is bootable by that iMac. If it's a 
> system specific disk that's not for an iMac G3, that could be causing the 
> trouble.
> Are you sure it's a DV model? If it's a 350Mhz Indigo model, it'll only run 
> 10.3, and not 10.4 (without Xpost facto) The sticker on the bottom lists the 
> system stats. You might see if you can find an OS 9 disk to try out, since 
> all G3 iMacs can boot into OS9, and OS9 was only on CD.

Oops for me too. I had to go to my Google webmail folder to find the original 
post, which said the seller took out the hard drive. Doncha hate that?

You're right, Elliott. If he's trying to boot from a machine-specific grey disk 
that's not for that *exact* model of iMac, it won't boot from an optical drive. 
Also, if the drive is CD, a DVD won't work either. Or the drive could be 
faulty, or the  CD/DVD could be faulty. There are so many variables that the 
mind boggles. 

If the iMac were mine, I'd take off the bottom case and the EMI shield. Then I 
would verify that it's a 600 MHz board by reading the factory printing on the 
right side of the board just above the drive tray. Then I would pull the drive 
tray and look at the label on the optical drive to ascertain exactly which one 
it is: CR- (CD read-only); CW- (CD read and write); DVD (DVD 
read-only). Then I would put a retail copy of OS 9.2.1 in the drive and try to 
boot it.
Some 600s will boot from 9.1 while others need 9.2, and the only way to know 
which one works is to try.

The good news for Kevin is that it's either a drive issue or a "right" boot CD 
issue, based on everything he's reported.

Jim Scott

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Kevin Avery
Looks like it is a broken optical drive. I disconnected it and it went  
straight to the folder icon.


There is no hard drive.

Sorry I called this thing indigo or blue, I stand corrected, it is  
Graphite. Sorry, it looked sort of blue to me. And the guy that gave  
it to me told me it was a DV model. My mistake for not verifying it  
before posting. I apologize.


This is the one I have;
http://www.everymac.com/systems/apple/imac/stats/imac_se_600.html

iMac SE 600

I have a firewire device that I am going to try to put a DVD drive on  
and try to boot from it. How do I boot from firewire on this?


My guess is hold down option on boot and choose the firewire drive?

The disks I have are from the iMac 600 I had a long time ago. The iMac  
is long gone but I still had the CDs. :) That one might have been a DV  
model though, I know for sure it was a 600,  just not sure if it was  
SE or DV or anything else it could have been.


So my current plan is to see if it will boot from the firewire DVD, if  
it does then I will put a hard drive in it and load the OS. I will  
keep you all posted.


Thanks for all of your help with this, I really appreciate it.

take care,
Kevin


On Feb 7, 2010, at 5:15 PM, Elliott Price wrote:

Oops - Just realized that the subject states that it's a 600Mhz one.  
Duh. :P
Still, I would suggest that you check the disk to make sure that  
it's compatible with the computer, it might not be.
Or, your optical drive might just be broken; that could cause the  
long loading time that you've described.



-Elliott Price

Quoit - Macintosh Computer Services
hobbittech.com/quoit

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Elliott Price
Oops - Just realized that the subject states that it's a 600Mhz one. Duh. :P 
Still, I would suggest that you check the disk to make sure that it's 
compatible with the computer, it might not be. 
Or, your optical drive might just be broken; that could cause the long loading 
time that you've described. 


-Elliott Price

Quoit - Macintosh Computer Services
hobbittech.com/quoit

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Elliott Price
I think his problem is that it *doesn't* have an HD, and he's trying to boot it 
from the optical drive... 
Check to make sure the CD is a CD, and is bootable by that iMac. If it's a 
system specific disk that's not for an iMac G3, that could be causing the 
trouble.
Are you sure it's a DV model? If it's a 350Mhz Indigo model, it'll only run 
10.3, and not 10.4 (without Xpost facto) The sticker on the bottom lists the 
system stats. You might see if you can find an OS 9 disk to try out, since all 
G3 iMacs can boot into OS9, and OS9 was only on CD.


-Elliott Price

Quoit - Macintosh Computer Services
hobbittech.com/quoit

> which is why it's taking time for the blue screen to show up. I'm going to 
> guess your hard drive is bad. Try another one.
> 
> Jim Scott
> 

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Jim Scott

On Feb 7, 2010, at 1:45 PM, Kevin Avery wrote:

>> 
>> OK, here is the status so far;
>> 
>> All of the troubleshooting have done in the past on this iMac has been in 
>> the dark, now in the daylight the "white screen" looks sort of grey.
>> 
>> I was able to boot it into Open Firmware, I actually could see the words on 
>> the iMac screen. So I issued the above statements one at a time, hitting 
>> return after each one, no help, still a white/grey screen
>> 
>> I have reset the PRAM using Option-Apple-P-R and let it bong 4 times, same 
>> result.
>> 
>> Hooking up an external monitor shows "input signal out of range", that is on 
>> 2 different 15" flat panel LCD monitors, one is an NEC and the other is a 
>> Compaq. I have no other monitors in the house to test with.
>> 
>> I have been holding down the C key when trying to boot, i am pretty sure 
>> that I dont need to at this point because I should be getting the folder 
>> icon that comes up when it can't find a boot device.
>> 
>> I have also removed and reseated the RAM. And I actually have removed the 
>> third party RAM and left in just the 128mb of Apple branded RAM. Still the 
>> same result.
>> 
>> I removed the battery, it is definitely bad, it tested at 0.66 v DC, and is 
>> supposed to be 3.6 v DC. I tried to boot it without the battery and have 
>> gotten the same white/grey screen result.
>> 
>> I appreciate all of your time and advice. 
>> 
>> What should I try next? 
>> 
>> Thanks,
>> Kevin 
> 
> One more update. 
> 
> I left the room to do something else and had left the iMac on. I was out for 
> about 30 minutes and when I got back I had the blue screen with the 
> folder/question mark icon flashing. 
> 
> So, I rebooted with the power switch and held down the C key, I did not hear 
> any noise from the CD drive and about 10 minutes after the bong the screen 
> went from grey to white. Then it went about 5 minutes later it went to the 
> blue screen with the flashing folder/question mark icon. I was holding the C 
> key down the whole time since just after the bong.
> 
> The battery is still out. The external monitor still says signal out of 
> range. 
> 

Put the battery back in. Press the PMU reset button (tiny black button in tiny 
silver box directly below the battery holder and roughly in line with the 
bottom RAM slot) once. Disconnect the hard drive. Try it again.

If no go, connect the hard drive and disconnect the optical drive. Try again. 
It sounds as if one or the other of your drives is sending signals on the IDE 
bus that confuse the logic board, which is why it's taking time for the blue 
screen to show up. I'm going to guess your hard drive is bad. Try another one.

Jim Scott

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Kevin Avery


On Feb 7, 2010, at 2:52 PM, Kevin Avery wrote:




Try an Open Firmware reset of the video RAM.


snip

set-defaults
reset-nvram
reset-all



Just to head off future confusion, I'll be pedantic here.

This procedure dies NOT reset the 'video RAM'. That is volatile,  
its contents go away when the computer shuts down.



OK, here is the status so far;

All of the troubleshooting have done in the past on this iMac has  
been in the dark, now in the daylight the "white screen" looks sort  
of grey.


I was able to boot it into Open Firmware, I actually could see the  
words on the iMac screen. So I issued the above statements one at a  
time, hitting return after each one, no help, still a white/grey  
screen


I have reset the PRAM using Option-Apple-P-R and let it bong 4  
times, same result.


Hooking up an external monitor shows "input signal out of range",  
that is on 2 different 15" flat panel LCD monitors, one is an NEC  
and the other is a Compaq. I have no other monitors in the house to  
test with.


I have been holding down the C key when trying to boot, i am pretty  
sure that I dont need to at this point because I should be getting  
the folder icon that comes up when it can't find a boot device.


I have also removed and reseated the RAM. And I actually have  
removed the third party RAM and left in just the 128mb of Apple  
branded RAM. Still the same result.


I removed the battery, it is definitely bad, it tested at 0.66 v DC,  
and is supposed to be 3.6 v DC. I tried to boot it without the  
battery and have gotten the same white/grey screen result.


I appreciate all of your time and advice.

What should I try next?

Thanks,
Kevin


One more update.

I left the room to do something else and had left the iMac on. I was  
out for about 30 minutes and when I got back I had the blue screen  
with the folder/question mark icon flashing.


So, I rebooted with the power switch and held down the C key, I did  
not hear any noise from the CD drive and about 10 minutes after the  
bong the screen went from grey to white. Then it went about 5 minutes  
later it went to the blue screen with the flashing folder/question  
mark icon. I was holding the C key down the whole time since just  
after the bong.


The battery is still out. The external monitor still says signal out  
of range.


Any advice is greatly appreciated.

Thanks,
Kevin

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Jim Scott

On Feb 7, 2010, at 12:52 PM, Kevin Avery wrote:

> OK, here is the status so far;
> 
> All of the troubleshooting have done in the past on this iMac has been in the 
> dark, now in the daylight the "white screen" looks sort of grey.
> 
> I was able to boot it into Open Firmware, I actually could see the words on 
> the iMac screen. So I issued the above statements one at a time, hitting 
> return after each one, no help, still a white/grey screen
> 
> I have reset the PRAM using Option-Apple-P-R and let it bong 4 times, same 
> result.
> 
> Hooking up an external monitor shows "input signal out of range", that is on 
> 2 different 15" flat panel LCD monitors, one is an NEC and the other is a 
> Compaq. I have no other monitors in the house to test with.
> 
> I have been holding down the C key when trying to boot, i am pretty sure that 
> I dont need to at this point because I should be getting the folder icon that 
> comes up when it can't find a boot device.
> 
> I have also removed and reseated the RAM. And I actually have removed the 
> third party RAM and left in just the 128mb of Apple branded RAM. Still the 
> same result.
> 
> I removed the battery, it is definitely bad, it tested at 0.66 v DC, and is 
> supposed to be 3.6 v DC. I tried to boot it without the battery and have 
> gotten the same white/grey screen result.
> 
> I appreciate all of your time and advice. 
> 
> What should I try next? 

Here's what the Apple Service Manual says about a grey screen:

Troubleshooting Symptom/Cure Tables: Startup Problems Before the Finder
Gray Screen
In a “Gray Screen Raster” situation, you will get a normal startup boot chime 
and the
system will have a green LED. The display, however, will have a solid gray 
screen with
no cursor or desktop displayed.
Possible Cause Possible Fix
Corrupted system software. - Boot off the system CD that came with the unit. Do 
you
see a normal screen display now?
Yes: Reinstall system software. (You must use the
system software CD that came with the unit to get the
correct version of Mac OS.)
No: Go to next step.
The PMU chip or logic board
needs to be reset.
- Press the PMU chip on the logic board with the AC
power cord disconnected. (See “The PMU Chip” and
“Resetting the PMU on the Logic Board” mentioned
earlier in this chapter.)
- Connect the power cord and power on the system again.
Do you have power to the system now?
Yes: Test the unit with MacTest Pro and return the
computer to the customer.
No: Plug in the AC power cord and reset the PMU chip
again. Do you have power to the system now?
Yes: The battery is likely bad, check the battery.
No: Go to the next step.
Bad video cable connection. - Verify that the CRT video board and video board 
cables
going to and from the power/analog board are securely
attached. If the problem persists go on to the next step.
Bad SDRAM - Reseat/replace the SDRAM with known-good SDRAM.
Bad logic board - Replace the logic board.
Bad power/analog/video
board
- Replace the power/analog/video board.
Bad CRT -Replace the CRT.

The fact you're getting a chime/bong indicates the iMac is passing the basic 
system startup check, which is located in the ROM chip. You've replaced the 
battery, but may not have pressed the cuda (PMU reset button) to do the PMU 
reset. You may have a bad PAV board. OF video pretty much says the logic board, 
CRT and video cable connections are OK. Your two LCDs may not be capable of 
displaying the OF video output, which is pretty low res. I'll be they could 
display video if you could get the iMac to boot from either the optical drive 
or the hard drive.

Try this, which has worked a couple of times for me when I ran into a similar 
startup problem:

1) Disconnect the optical drive and try to boot from just the hard drive alone. 
Don't press any keys.

2) If that doesn't work, reconnect the optical drive, put a boot disk into it, 
and try to boot the machine while holding down the Option key. If that gets a 
screen with a choice of boot drives, select one.

3) If that doesn't work, disconnect the hard drive and see if the machine will 
boot from the optical drive.

I've had cases where something in either the optical drive or hard drive was 
kaflooey (tech term) and was preventing a boot. It took a lot of trial and 
error and, finally, "what the hell, might as well disconnect one" before I had 
success.

If none of the above work, disconnect both hard drive and optical drive and try 
to boot from an external hard drive via firewire, or a boot disk in an external 
firewire optical disk. Connect your external monitor during this attempt.

If none of the above work, buy another iMac and use yours for parts. Life is 
too short to keep beating yourself up over a 8-9 year old computer.

Jim Scott


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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Kevin Avery



Try an Open Firmware reset of the video RAM.


snip

set-defaults
reset-nvram
reset-all



Just to head off future confusion, I'll be pedantic here.

This procedure dies NOT reset the 'video RAM'. That is volatile,  
its contents go away when the computer shuts down.



OK, here is the status so far;

All of the troubleshooting have done in the past on this iMac has been  
in the dark, now in the daylight the "white screen" looks sort of grey.


I was able to boot it into Open Firmware, I actually could see the  
words on the iMac screen. So I issued the above statements one at a  
time, hitting return after each one, no help, still a white/grey screen


I have reset the PRAM using Option-Apple-P-R and let it bong 4 times,  
same result.


Hooking up an external monitor shows "input signal out of range", that  
is on 2 different 15" flat panel LCD monitors, one is an NEC and the  
other is a Compaq. I have no other monitors in the house to test with.


I have been holding down the C key when trying to boot, i am pretty  
sure that I dont need to at this point because I should be getting the  
folder icon that comes up when it can't find a boot device.


I have also removed and reseated the RAM. And I actually have removed  
the third party RAM and left in just the 128mb of Apple branded RAM.  
Still the same result.


I removed the battery, it is definitely bad, it tested at 0.66 v DC,  
and is supposed to be 3.6 v DC. I tried to boot it without the battery  
and have gotten the same white/grey screen result.


I appreciate all of your time and advice.

What should I try next?

Thanks,
Kevin



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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Jim Scott

On Feb 7, 2010, at 10:15 AM, Bruce Johnson wrote:

> 
> On Feb 6, 2010, at 11:26 PM, Jim Scott wrote:
> 
>> Try an Open Firmware reset of the video RAM.
>> 
> snip
>> set-defaults
>> reset-nvram
>> reset-all
> 
> 
> Just to head off future confusion, I'll be pedantic here.
> 
> This procedure dies NOT reset the 'video RAM'. That is volatile, its contents 
> go away when the computer shuts down.
> 
> the 'nvram' stands for 'Non-Volatile RAM', that is, stuff that stays 
> remembered between shutdowns, and is stored in special memory chips on the 
> computer, kept alive by the PRAM battery. (PRAM, stands for 'Parameter RAM' 
> and is another name for NVRAM, as it stores the parameters the computer needs 
> to boot up to it's previous state, hardware wise, like video settings, boot 
> disk, and the current date and time, when they're set differently than the 
> defaults.  If a Mac ever gets past the initial boot stage (you see the gray 
> apple or the gear) the PRAM is not the problem.
> 
> This procedure WILL reset the video settings, so it'll work IF the problem is 
> that the display settings are set to something the display cannot handle; 
> however,  I've never seen mis-set screens go all white, they usually switch 
> off...what typically happens is the computer 'bongs' the screen comes up, 
> then immediately switches off. Some monitors (the iMac screen does not do 
> this afaik) will display a warning that the signal is out of range.
> 
> Having to do things like this is most often a sign that the battery that 
> maintains these settings is dying. The lower than nominal voltage makes it 
> easier for the data in the nvram to get corrupted.
> 
> Some Macs will boot just fine without such a battery (at the cost of having 
> the boot volume, display settings and date and time reset to the default 
> every boot time) but most require that trickle of voltage to turn on.
> 

Bruce,

Thanks for the clarification. Since you are a professional, your knowledge and 
experience, and especially your ability to express things clearly, are always 
appreciated. Thank you.

My terminology wasn't correct, but you correctly state my real objective, which 
was to give an Open Firmware path to "reset the video settings," which aren't 
that difficult to corrupt. The causes of corrupted video settings depend on the 
computer's architecture as much as they do on things like improper shutdowns, 
faulty hardware and the presence of a clock/PRAM battery. White iBooks, for 
example, don't have a clock battery. They also tend to have video chip 
problems. That is why the Open Firmware resets on a dual USB iBook often will 
bring up video on the screen again when all else fails.

In my hobby, which is resuscitating Macs and giving them to kids, schools, the 
needy, etc., I deal almost exclusively with "troubled" Macs whose histories are 
unknown. If a Mac doesn't chime and boot to the desktop the first time I push 
the power button, or if it does boot but has "problems", I automatically do the 
Open Firmware resets noted above. Many times, that's all that is needed to 
clear things up. Several times, it has let a slotloading iMac with a white 
screen hang boot normally on restart. (Yes, CRT iMacs do not display a "signal 
out of range" warning.)

Since most of the Macs I work on currently tend to be first- and 
second-generation iMacs, the very first thing I do with a "new" patient -- 
after that initial power-on test and Open Firmware resets -- is to test the 
battery for proper voltage. I actually had one yesterday that showed absolutely 
no voltage whatsoever. Usually there's still a little bit left. If a battery 
replacement is needed, I put in a new one, push the cuda button (only once!), 
then try to start the iMac again.

If it boots and runs, I then watch carefully for color shifts (usually the 
video board), snaps/crackles/screen flashes/etc. (usually but not always the 
flyback transformer), and screen geometry. After 15-20 minutes of running time, 
I adjust the screen geometry to factory default and readjust the focus. I do 
all this in OS 9 since OS X's video demands make it impossible to get a "crisp" 
screen focus. 

iMac DV models have a built-in external VGA port, which I've used many times as 
a diagnostic tool. If the external video is OK and the built-in video screen 
isn't, then I know the problem isn't in the logic board but is somewhere in the 
PAV circuitry. So if the iMac DV 600 in this thread can deliver OK video to an 
external monitor so that the Open Firmware screen can be seen, then that alone 
has narrowed the white screen hang reasons considerably.

Jim Scott

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Re: Indigo iMac DV 600 stops at a white screen

2010-02-07 Thread Bruce Johnson


On Feb 6, 2010, at 11:26 PM, Jim Scott wrote:


Try an Open Firmware reset of the video RAM.


snip

set-defaults
reset-nvram
reset-all



Just to head off future confusion, I'll be pedantic here.

This procedure dies NOT reset the 'video RAM'. That is volatile, its  
contents go away when the computer shuts down.


the 'nvram' stands for 'Non-Volatile RAM', that is, stuff that stays  
remembered between shutdowns, and is stored in special memory chips on  
the computer, kept alive by the PRAM battery. (PRAM, stands for  
'Parameter RAM' and is another name for NVRAM, as it stores the  
parameters the computer needs to boot up to it's previous state,  
hardware wise, like video settings, boot disk, and the current date  
and time, when they're set differently than the defaults.  If a Mac  
ever gets past the initial boot stage (you see the gray apple or the  
gear) the PRAM is not the problem.


This procedure WILL reset the video settings, so it'll work IF the  
problem is that the display settings are set to something the display  
cannot handle; however,  I've never seen mis-set screens go all white,  
they usually switch off...what typically happens is the computer  
'bongs' the screen comes up, then immediately switches off. Some  
monitors (the iMac screen does not do this afaik) will display a  
warning that the signal is out of range.


Having to do things like this is most often a sign that the battery  
that maintains these settings is dying. The lower than nominal voltage  
makes it easier for the data in the nvram to get corrupted.


Some Macs will boot just fine without such a battery (at the cost of  
having the boot volume, display settings and date and time reset to  
the default every boot time) but most require that trickle of voltage  
to turn on.


--
Bruce Johnson

"Wherever you go, there you are" B. Banzai,  PhD

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