Re: horizontal lines

2009-12-06 Thread Kasey Smith

On Dec 6, 2009, at 12:31 AM, Dennis Faulkner wrote:

>  I would call Apple again, isn't this a known problem with this  
> model?  My logic board went out on my IMac, one of the last with  
> the Motorola chip - and Apple replaced mine with the Intel chip  
> version, as they could not get the part for mine at that time - I  
> would nicely ask them for help with this - and if they absolutely  
> refuse, keep asking for a higher manager - as a last resort, maybe  
> say you will bring it to the attention of the BBB -
>
> Dennis, San Diego

Apple hasn't made a PowerMac with built in video for a long time, and  
this only works with a specific graphics card. So, this isn't a logic  
board failure, it is a video card failure. (:

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Re: horizontal lines

2009-12-06 Thread Jonathan Rowson
I thought about that, but my situation was a bad power surge, which Apple
said wasn't a failure under 'normal' conditions and therefore would be a
routine repair (my iMac was almost 4 yrs old and out of warranty at the
time)

On Sun, Dec 6, 2009 at 2:31 AM, Dennis Faulkner wrote:

>   I would call Apple again, isn't this a known problem with this model?  My 
> logic board went out on my IMac, one of the last with the Motorola chip - and 
> Apple replaced mine with the Intel chip version, as they could not get the 
> part for mine at that time - I would nicely ask them for help with this - and 
> if they absolutely refuse, keep asking for a higher manager - as a last 
> resort, maybe say you will bring it to the attention of the BBB -
>
> Dennis, San Diego
>
>
>
> On Saturday, December 05, 2009, at 05:40PM,  wrote:
> >
>
>
> Well the verdict from the Genious Bar is the logic board is going.
> Estimated repair, Apple - $500, outside contractor $350 +.  Either way we've
> decided not to repair it and just chalk the whole experience up to 'S---
> Happens'.
>
> Thanks for all the suggestions, it helps to have a group of knowledgeable
> people to ask when something goes wrong.
>
> Dave I'll contact you off list.
>
> Thanks All
>
> Sheri C
>
> - Original Message -
> From: "Dave" 
> To: imaclist@googlegroups.com
> Sent: Tuesday, December 1, 2009 1:17:28 PM GMT -05:00 US/Canada Eastern
> Subject: Re: horizontal lines
>
> Offer is and remains open!
> I'm in Rochester, NY.
>
> On Tue, Dec 1, 2009 at 11:39 AM,  wrote:
>
>>  Dave
>>
>> Thanks for the offer.  I think I'm going to check it with a monitor hooked
>> up.  If it still has the problem I will take you up on the offer.  I will
>> pay shipping of course.
>>
>> Part of our problem is we live an hour drive apart, so I only see her on
>> weekends and not every weekend.
>>
>> I've borrowed a monitor from our IT guys here at work and will test it out
>> this weekend.
>>
>> Thanks to all for the tips and suggestions, I'll let you all know what the
>> outcome is.
>>
>>
>> Sheri C
>>
>>
>> - Original Message -
>> From: "Dave" 
>> To: imaclist@googlegroups.com
>> Sent: Friday, November 27, 2009 5:12:06 PM GMT -05:00 US/Canada Eastern
>> Subject: Re: horizontal lines
>>
>> I hope someone here has a quick solution.
>> If not, I have an extra iMac, free of charge, working fine.
>>
>> On 11/27/09, sgcole...@comcast.net  wrote:
>> > Hi
>> >
>> >
>> > I'm at my sister's house looking at her imac and there are horizontal
>> lines
>> > across the screen.
>> >
>> >
>> > She is disabled (had a stroke and has severe speech center damage) and
>> can't
>> > tell me when this started or what she was doing at the time.
>> >
>> >
>> >
>> >
>> > 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB
>> HD)
>> >
>> >
>> > Can anyone point me in the right direction to start looking for a
>> solution?
>> > If this is fixable is it worth the cost. She just bought this machine
>> used 6
>> > months ago. She is on a fixed income and I can't afford to buy a new
>> machine
>> > for her either.
>> >
>> >
>> > Thanks for any suggestions
>> >
>> >
>>
>   --
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> group for those using Apple iMacs and eMacs.
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> --
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-- 
__
Jonathan D. Rowson, M.D.

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Re: horizontal lines

2009-12-05 Thread Dennis Faulkner
 I would call Apple again, isn't this a known problem with this model?  My 
logic board went out on my IMac, one of the last with the Motorola chip - and 
Apple replaced mine with the Intel chip version, as they could not get the part 
for mine at that time - I would nicely ask them for help with this - and if 
they absolutely refuse, keep asking for a higher manager - as a last resort, 
maybe say you will bring it to the attention of the BBB -

Dennis, San Diego



On Saturday, December 05, 2009, at 05:40PM,  wrote:
>

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Re: horizontal lines

2009-12-05 Thread Jonathan Rowson
Same thing happened to me. I was able to find someone out there willing to
give me a good price on a used iMac, as they ran a repair shop and could use
the monitor/case/etc for spare parts (they offered me a cheap logic board,
but I decided to take the money they gave me and invest in a new iMac)

On Sat, Dec 5, 2009 at 8:40 PM,  wrote:

>
> Well the verdict from the Genious Bar is the logic board is going.
> Estimated repair, Apple - $500, outside contractor $350 +.  Either way we've
> decided not to repair it and just chalk the whole experience up to 'S---
> Happens'.
>
> Thanks for all the suggestions, it helps to have a group of knowledgeable
> people to ask when something goes wrong.
>
> Dave I'll contact you off list.
>
> Thanks All
>
>
> Sheri C
>
> - Original Message -
> From: "Dave" 
> To: imaclist@googlegroups.com
> Sent: Tuesday, December 1, 2009 1:17:28 PM GMT -05:00 US/Canada Eastern
> Subject: Re: horizontal lines
>
> Offer is and remains open!
> I'm in Rochester, NY.
>
> On Tue, Dec 1, 2009 at 11:39 AM,  wrote:
>
>> Dave
>>
>> Thanks for the offer.  I think I'm going to check it with a monitor hooked
>> up.  If it still has the problem I will take you up on the offer.  I will
>> pay shipping of course.
>>
>> Part of our problem is we live an hour drive apart, so I only see her on
>> weekends and not every weekend.
>>
>> I've borrowed a monitor from our IT guys here at work and will test it out
>> this weekend.
>>
>> Thanks to all for the tips and suggestions, I'll let you all know what the
>> outcome is.
>>
>>
>> Sheri C
>>
>>
>> - Original Message -
>> From: "Dave" 
>> To: imaclist@googlegroups.com
>> Sent: Friday, November 27, 2009 5:12:06 PM GMT -05:00 US/Canada Eastern
>> Subject: Re: horizontal lines
>>
>> I hope someone here has a quick solution.
>> If not, I have an extra iMac, free of charge, working fine.
>>
>> On 11/27/09, sgcole...@comcast.net  wrote:
>> > Hi
>> >
>> >
>> > I'm at my sister's house looking at her imac and there are horizontal
>> lines
>> > across the screen.
>> >
>> >
>> > She is disabled (had a stroke and has severe speech center damage) and
>> can't
>> > tell me when this started or what she was doing at the time.
>> >
>> >
>> >
>> >
>> > 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB
>> HD)
>> >
>> >
>> > Can anyone point me in the right direction to start looking for a
>> solution?
>> > If this is fixable is it worth the cost. She just bought this machine
>> used 6
>> > months ago. She is on a fixed income and I can't afford to buy a new
>> machine
>> > for her either.
>> >
>> >
>> > Thanks for any suggestions
>> >
>> >
>>
>  --
> You received this message because you are a member of the iMac Group, a
> group for those using Apple iMacs and eMacs.
> The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette
> guide is at http://www.lowendmac.com/lists/netiquette.shtml
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>



-- 
__
Jonathan D. Rowson, M.D.

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Re: horizontal lines

2009-12-05 Thread sgcoleman

Well the verdict from the Genious Bar is the logic board is going. Estimated 
repair, Apple - $500, outside contractor $350 +. Either way we've decided not 
to repair it and just chalk the whole experience up to 'S--- Happens'. 

Thanks for all the suggestions, it helps to have a group of knowledgeable 
people to ask when something goes wrong. 

Dave I'll contact you off list . 

Thanks All 

Sheri C 

- Original Message - 
From: "Dave"  
To: imaclist@googlegroups.com 
Sent: Tuesday, December 1, 2009 1:17:28 PM GMT -05:00 US/Canada Eastern 
Subject: Re: horizontal lines 

Offer is and remains open! 
I'm in Rochester, NY. 


On Tue, Dec 1, 2009 at 11:39 AM, < sgcole...@comcast.net > wrote: 




Dave 

Thanks for the offer. I think I'm going to check it with a monitor hooked up. 
If it still has the problem I will take you up on the offer. I will pay 
shipping of course. 

Part of our problem is we live an hour drive apart, so I only see her on 
weekends and not every weekend. 

I've borrowed a monitor from our IT guys here at work and will test it out this 
weekend. 

Thanks to all for the tips and suggestions, I'll let you all know what the 
outcome is. 


Sheri C 


- Original Message - 
From: "Dave" < cubs1...@gmail.com > 
To: imaclist@googlegroups.com 
Sent: Friday, November 27, 2009 5:12:06 PM GMT -05:00 US/Canada Eastern 
Subject: Re: horizontal lines 

I hope someone here has a quick solution. 
If not, I have an extra iMac, free of charge, working fine. 

On 11/27/09, sgcole...@comcast.net < sgcole...@comcast.net > wrote: 
> Hi 
> 
> 
> I'm at my sister's house looking at her imac and there are horizontal lines 
> across the screen. 
> 
> 
> She is disabled (had a stroke and has severe speech center damage) and can't 
> tell me when this started or what she was doing at the time. 
> 
> 
> 
> 
> 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD) 
> 
> 
> Can anyone point me in the right direction to start looking for a solution? 
> If this is fixable is it worth the cost. She just bought this machine used 6 
> months ago. She is on a fixed income and I can't afford to buy a new machine 
> for her either. 
> 
> 
> Thanks for any suggestions 
> 
> 

-- 
You received this message because you are a member of the iMac Group, a group 
for those using Apple iMacs and eMacs.
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Re: horizontal lines

2009-12-01 Thread Dave
Offer is and remains open!
I'm in Rochester, NY.

On Tue, Dec 1, 2009 at 11:39 AM,  wrote:

> Dave
>
> Thanks for the offer.  I think I'm going to check it with a monitor hooked
> up.  If it still has the problem I will take you up on the offer.  I will
> pay shipping of course.
>
> Part of our problem is we live an hour drive apart, so I only see her on
> weekends and not every weekend.
>
> I've borrowed a monitor from our IT guys here at work and will test it out
> this weekend.
>
> Thanks to all for the tips and suggestions, I'll let you all know what the
> outcome is.
>
>
> Sheri C
>
>
> - Original Message -
> From: "Dave" 
> To: imaclist@googlegroups.com
> Sent: Friday, November 27, 2009 5:12:06 PM GMT -05:00 US/Canada Eastern
> Subject: Re: horizontal lines
>
> I hope someone here has a quick solution.
> If not, I have an extra iMac, free of charge, working fine.
>
> On 11/27/09, sgcole...@comcast.net  wrote:
> > Hi
> >
> >
> > I'm at my sister's house looking at her imac and there are horizontal
> lines
> > across the screen.
> >
> >
> > She is disabled (had a stroke and has severe speech center damage) and
> can't
> > tell me when this started or what she was doing at the time.
> >
> >
> >
> >
> > 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD)
> >
> >
> > Can anyone point me in the right direction to start looking for a
> solution?
> > If this is fixable is it worth the cost. She just bought this machine
> used 6
> > months ago. She is on a fixed income and I can't afford to buy a new
> machine
> > for her either.
> >
> >
> > Thanks for any suggestions
> >
> >
> >
> > --
> > You received this message because you are a member of the iMac Group, a
> > group for those using Apple iMacs and eMacs.
> > The list FAQ is at http://lowendmac.com/imac/list.shtml and our
> netiquette
> > guide is at http://www.lowendmac.com/lists/netiquette.shtml
> > To post to this group, send email to imaclist@googlegroups.com
> > To leave this group, send email to 
> > imaclist+unsubscr...@googlegroups.com
> > For more options, visit this group at
> > http://groups.google.com/group/imaclist
> >
>
> --
> You received this message because you are a member of the iMac Group, a
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> --
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Re: horizontal lines

2009-12-01 Thread sgcoleman
Dave 

Thanks for the offer. I think I'm going to check it with a monitor hooked up. 
If it still has the problem I will take you up on the offer. I will pay 
shipping of course. 

Part of our problem is we live an hour drive apart, so I only see her on 
weekends and not every weekend. 

I've borrowed a monitor from our IT guys here at work and will test it out this 
weekend. 

Thanks to all for the tips and suggestions, I'll let you all know what the 
outcome is. 


Sheri C 


- Original Message - 
From: "Dave"  
To: imaclist@googlegroups.com 
Sent: Friday, November 27, 2009 5:12:06 PM GMT -05:00 US/Canada Eastern 
Subject: Re: horizontal lines 

I hope someone here has a quick solution. 
If not, I have an extra iMac, free of charge, working fine. 

On 11/27/09, sgcole...@comcast.net  wrote: 
> Hi 
> 
> 
> I'm at my sister's house looking at her imac and there are horizontal lines 
> across the screen. 
> 
> 
> She is disabled (had a stroke and has severe speech center damage) and can't 
> tell me when this started or what she was doing at the time. 
> 
> 
> 
> 
> 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD) 
> 
> 
> Can anyone point me in the right direction to start looking for a solution? 
> If this is fixable is it worth the cost. She just bought this machine used 6 
> months ago. She is on a fixed income and I can't afford to buy a new machine 
> for her either. 
> 
> 
> Thanks for any suggestions 
> 
> 
> 
> -- 
> You received this message because you are a member of the iMac Group, a 
> group for those using Apple iMacs and eMacs. 
> The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette 
> guide is at http://www.lowendmac.com/lists/netiquette.shtml 
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> To leave this group, send email to imaclist+unsubscr...@googlegroups.com 
> For more options, visit this group at 
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> 

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Re: horizontal lines

2009-11-30 Thread Dave
I hope someone here has a quick solution.
If not, I have an extra iMac, free of charge, working fine.

On 11/27/09, sgcole...@comcast.net  wrote:
> Hi
>
>
> I'm at my sister's house looking at her imac and there are horizontal lines
> across the screen.
>
>
> She is disabled (had a stroke and has severe speech center damage) and can't
> tell me when this started or what she was doing at the time.
>
>
>
>
> 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD)
>
>
> Can anyone point me in the right direction to start looking for a solution?
> If this is fixable is it worth the cost. She just bought this machine used 6
> months ago. She is on a fixed income and I can't afford to buy a new machine
> for her either.
>
>
> Thanks for any suggestions
>
>
>
> --
> You received this message because you are a member of the iMac Group, a
> group for those using Apple iMacs and eMacs.
> The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette
> guide is at http://www.lowendmac.com/lists/netiquette.shtml
> To post to this group, send email to imaclist@googlegroups.com
> To leave this group, send email to imaclist+unsubscr...@googlegroups.com
> For more options, visit this group at
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>

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Re: horizontal lines

2009-11-30 Thread Kasey Smith
If you plug in an external display, dies it have the lines too? if  
so, the GPU is dying. If not, the LCD is dying
On Nov 27, 2009, at 1:36 PM, sgcole...@comcast.net wrote:

> Hi
>
> I'm at my sister's house looking at her imac and there are  
> horizontal lines across the screen.
>
> She is disabled (had a stroke and has severe speech center damage)  
> and can't tell me when this started  or what she was doing at the  
> time.
>
>
> 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM,  
> 250GB HD)
>
> Can anyone point me in the right direction to start looking for a  
> solution?  If this is fixable is it worth the cost.  She just  
> bought this machine used 6 months ago. She is on a fixed income and  
> I can't afford to buy a new machine for her either.
>
> Thanks for any suggestions
>
>
> -- 
> You received this message because you are a member of the iMac  
> Group, a group for those using Apple iMacs and eMacs.
> The list FAQ is at http://lowendmac.com/imac/list.shtml and our  
> netiquette guide is athttp://www.lowendmac.com/lists/netiquette.shtml
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> To leave this group, send email to imaclist 
> +unsubscr...@googlegroups.com
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> group/imaclist

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Re: horizontal lines

2009-11-29 Thread Jim Scott

> On Nov 28, 7:36 am, sgcole...@comcast.net wrote:
> > Hi
> >
> > I'm at my sister's house looking at her imac and there are horizontal lines 
> > across the screen.
> >
> > She is disabled (had a stroke and has severe speech center damage) and 
> > can't tell me when this started or what she was doing at the time.
> >
> > 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD)
> >
> > Can anyone point me in the right direction to start looking for a solution? 
> > If this is fixable is it worth the cost. She just bought this machine used 
> > 6 months ago. She is on a fixed income and I can't afford to buy a new 
> > machine for her either.
> >

> Why not try connecting an external monitor to the iMac and setting it
> as the primary monitor to see if it is the screen that is the
> problem... You will need an adaptor to plug in another screen, but
> they are not expensive and are useful later...
> 
> Mark

On Nov 29, 2009, at 1:08 PM, sgcole...@comcast.net wrote:

> Thanks for the suggestion.  I'll see if I can borrow one from work.  
> 
> I don't have any problems with taking this thing apart  if I can get good 
> directions and what ever is wrong is obvious enough for me to diagnose (with 
> help from the experts on this list.
> 
> Years ago this list helped me replace the hard drive in my 400mhz iMac, after 
> the repair person wanted $500 for the job.
> 
> Sheri C

Horizontal lines on the screen indicate video problems. It could be the video 
chip circuitry, or it could be the infamous bad-capacitor problem. It also 
could be bad capacitors in the power supply. Google "iMac G5 capacitors" and 
you'll get a raft of hits. 

The fact you've got video on the screen confirms the inverter is OK and that 
the data signal cable is OK. If the horizontal lines move up and down or come 
and go, it's highly doubtful it's an LCD/screen problem. Mark's suggestion to 
connect an external monitor also should confirm the internal LCD is good or 
bad. If the lines also appear on the external monitor, that will confirm the 
problem is inside the iMac, most likely a bad/failing logic board, to which the 
video chipset is soldered.

Since iMac G5s had a known problem with bad capacitors (the Apple logic board 
replacement program closed about a year ago), you're very likely looking at a 
failing logic board. It's possible to replace the bad capacitors, which may 
well "cure" the problem. However, that may not fix the problem if the video 
circuitry has been damaged. I know; I've replaced capacitors on two iMac G5s 
and that did not fix the problem. It did fix the problem on a third iMac G5.

A replacement capacitor kit costs about $50 and it's a lot of work to dismantle 
the iMac and then remove and replace 25 or so capacitors. It's not a job for 
the inexperienced, especially since the no-lead solder used to mount the 
capacitors makes removal very difficult. (Google "iMac G5 Jim Warholic" for 
more details, to buy replacement capacitors, and to learn what's involved.)

New iMac G5 logic boards are very expensive. Used ones may or may not work, so 
caveat emptor there. There are several eBay vendors who have advertised a 
repair service for iMac G5 logic boards, but I have no personal experience with 
them and can neither recommend nor advise caution. 

My experience is that iMac G5s and white iBook G3s are the most failure-prone 
Apple products of this decade. I've wasted more dollars and time than I care to 
think about in the process of trying to repair too many of them.

Jim Scott


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Re: horizontal lines

2009-11-29 Thread sgcoleman
Thanks for the suggestion. I'll see if I can borrow one from work. 

I don't have any problems with taking this thing apart if I can get good 
directions and what ever is wrong is obvious enough for me to diagnose (with 
help from the experts on this list. 

Years ago this list helped me replace the hard drive in my 400mhz iMac, after 
the repair person wanted $500 for the job. 

Sheri C 

- Original Message - 
From: "mahalomark"  
To: "iMac Group"  
Sent: Saturday, November 28, 2009 8:39:09 PM GMT -05:00 US/Canada Eastern 
Subject: Re: horizontal lines 

Why not try connecting an external monitor to the iMac and setting it 
as the primary monitor to see if it is the screen that is the 
problem... You will need an adaptor to plug in another screen, but 
they are not expensive and are useful later... 

Mark 

On Nov 28, 7:36 am, sgcole...@comcast.net wrote: 
> Hi 
> 
> I'm at my sister's house looking at her imac and there are horizontal lines 
> across the screen. 
> 
> She is disabled (had a stroke and has severe speech center damage) and can't 
> tell me when this started or what she was doing at the time. 
> 
> 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD) 
> 
> Can anyone point me in the right direction to start looking for a solution? 
> If this is fixable is it worth the cost. She just bought this machine used 6 
> months ago. She is on a fixed income and I can't afford to buy a new machine 
> for her either. 
> 
> Thanks for any suggestions 

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Re: horizontal lines

2009-11-29 Thread Dan
At 8:36 PM + 11/27/2009, sgcole...@comcast.net wrote:
>2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD)
>
>imac and there are horizontal lines across the screen.
>
>Can anyone point me in the right direction to start looking for a solution?

See Mike's suggestion.  That's a good quick way to figure out if the 
problem is the display or the video circuitry.  Then you can check 
around for parts.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth.

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Re: horizontal lines

2009-11-28 Thread mahalomark
Why not try connecting an external monitor to the iMac and setting it
as the primary monitor to see if it is the screen that is the
problem... You will need an adaptor to plug in another screen, but
they are not expensive and are useful later...

Mark

On Nov 28, 7:36 am, sgcole...@comcast.net wrote:
> Hi
>
> I'm at my sister's house looking at her imac and there are horizontal lines 
> across the screen.
>
> She is disabled (had a stroke and has severe speech center damage) and can't 
> tell me when this started or what she was doing at the time.
>
> 2 GHz Power PC G5 17" flat panel iMac running 10.4.11 (2GB RAM, 250GB HD)
>
> Can anyone point me in the right direction to start looking for a solution? 
> If this is fixable is it worth the cost. She just bought this machine used 6 
> months ago. She is on a fixed income and I can't afford to buy a new machine 
> for her either.
>
> Thanks for any suggestions

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