visibility at the user level (was: How do we want to do GNOME Marketing?)

2006-12-31 Thread Joachim Noreiko

--- Thilo Pfennig <[EMAIL PROTECTED]> wrote:

> On 12/24/06, Joachim Noreiko <[EMAIL PROTECTED]>
> wrote:
> 
> > --- Thilo Pfennig <[EMAIL PROTECTED]> wrote:
> > When a user boots Ubuntu, they see the Ubuntu
> splash,
> > the Ubuntu desktop background, and the Ubuntu logo
> on
> > the panel. And that's as it should be --
> otherwise,
> > they'd say 'Hey, I put in an Ubuntu CD, what's
> this
> > Gnome stuff?'
> 
> Sure, thats true. This is a a problem of marketing.
> I also think that
> we have to rethink the marketing strategy here.
> There are roughly two
> options (but also ways inbetween):
> 
> A. GNOME wants visibility at the user level and
> therefore has to
> implement a distribution mechanism that starts from
> the homepage. So
> this is abot: A user wants GNOME and can get it.
> B. GNOME does not care about visibility of its brand
> at the user
> level, instead we are working with ISVs and
> distributions,... .
> 
> I think currently we have something of both but
> without a clear
> strategy. if we do not want either "A" nor "B" we
> must define "C". 

Exactly, we have a bit of both: we are working with
ISVs and distributions, we have no distribution system
of our own, but we want to be visible at the user
level.

The first part we can't feasibly change even if we
wanted to: we don't have the resources to implement
our own distribution.
But for the second part we have a choice: do we want
to be visible at the user level? What are the
advantages to this?

> There may be other ways to circumvent the "brand
> problem". I see the
> way described above as a good way to move forward
> for future versions
> of GNOME. We can not solve this alone - we need the
> distributors to
> help us and they need us to make a better support
> and a better GNOME.
> And then we do not need to car so much about the
> visibility of the
> brand - we will then agree of how our brand and the
> distributors brand
> must or can be used.

I think we can learn from the way intel managed to
brand itself. They managed to raise the profile of an
internal component that most users barely knew about
and never came into contact with.

If we decide we want user-visibility, I would suggest
we devise our equivalent of the 'intel inside'
sticker. We have a plan to make branding easier for
distros [1], with documentation and perhaps an
automated tool. 
If we had this, we could leave one piece of Gnome
branding there, and say to distros: 'We're making it
easier for you to rebrand Gnome. In return, we ask you
to leave this particular bit of the Gnome identity
in.'


[1] http://live.gnome.org/GnomeMarketing/LinuxDistros

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Re: Fwd: How do we want to do GNOME Marketing?

2006-12-25 Thread Thilo Pfennig
On 12/24/06, Joachim Noreiko <[EMAIL PROTECTED]> wrote:

> --- Thilo Pfennig <[EMAIL PROTECTED]> wrote:
> When a user boots Ubuntu, they see the Ubuntu splash,
> the Ubuntu desktop background, and the Ubuntu logo on
> the panel. And that's as it should be -- otherwise,
> they'd say 'Hey, I put in an Ubuntu CD, what's this
> Gnome stuff?'

Sure, thats true. This is a a problem of marketing. I also think that
we have to rethink the marketing strategy here. There are roughly two
options (but also ways inbetween):

A. GNOME wants visibility at the user level and therefore has to
implement a distribution mechanism that starts from the homepage. So
this is abot: A user wants GNOME and can get it.
B. GNOME does not care about visibility of its brand at the user
level, instead we are working with ISVs and distributions,... .

I think currently we have something of both but without a clear
strategy. if we do not want either "A" nor "B" we must define "C". If
I should try to define it I would say:

We want users to know what GNOME is and want them to request good and
latest GNOME support from their sources. We then would want the
sources to clerarly indicate that they have GNOME inside and how
uptodate it is - and we must make sure that the quality of the
packages is Ok. There is also a problem of support: If a user has a
problem with one software he does not know if she should go to GNOME
or distribution support.

Generally I think that a distributed service would be better, although
there will always be the problem of quality of the supported packages
and the problem that not all package maintainers or distribution can
handle bugreports for GNOME well. Also currently there is mostly no
way for a user to report a bug in a language other than english.

GNOME should think about the whole distribution and support cycle to
make it better. Maybe one way would be to start to work with
distributors to make GNOME as some kind of certification mark. GNOME
and the distributors therefor have to agree on some standards and
mechanisms. These should ensure a quality level for the software and
the user. So these GNOME certified distributions (where these
distributions could pay GNOME money for) then have a proven support
and software quality. Those distribution than may advertise with this
GNOME quality label.

This would not mean at all to let down other channels - but GNOME
today can not support all possible variations of installations - and
does not want that. A nice thing would also be if one could some work
somehow with distributions and the community to help supporting older
distributions (like Fedora Unity and Fedora Legacy do as seperate
projects for Fedora Linux) or GNOME versions. Maybe one could have a
seperate bugzilla for distributions with old GNOME and then also
collect all problems in this one bugzilla (merge databases?). Maybe
some people than also like to make patches for these old GNOMEs that
then get repackaged. But this is then more of technical discussion -
just as an idea.

There may be other ways to circumvent the "brand problem". I see the
way described above as a good way to move forward for future versions
of GNOME. We can not solve this alone - we need the distributors to
help us and they need us to make a better support and a better GNOME.
And then we do not need to car so much about the visibility of the
brand - we will then agree of how our brand and the distributors brand
must or can be used.

Thilo


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Re: Fwd: How do we want to do GNOME Marketing?

2006-12-24 Thread Joachim Noreiko

--- Thilo Pfennig <[EMAIL PROTECTED]> wrote:

> Well, I don't really see "blocking". I think we will
> not increase
> awarenesss of GNOME from our website. The websites
> are a mess - but
> whoever visits GNOME websites has at least some idea
> of why he visits
> these pages.

I mean that working on GnomeWeb is the first step
towards those two goals, and we can't get much done on
those goals until the new GnomeWeb is up.


> Do
> you mean making GNOME more visible and the
> distributors wanting to
> show their logos/brand are in conflict?

In a way, yes.
When a user boots Ubuntu, they see the Ubuntu splash,
the Ubuntu desktop background, and the Ubuntu logo on
the panel. And that's as it should be -- otherwise,
they'd say 'Hey, I put in an Ubuntu CD, what's this
Gnome stuff?'
But at the same time, a lot of these users don't know
that they're using the Gnome desktop. 

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Fwd: How do we want to do GNOME Marketing?

2006-12-23 Thread Thilo Pfennig
-- Forwarded message --
From: Thilo Pfennig <[EMAIL PROTECTED]>
Date: Dec 24, 2006 12:15 AM
Subject: Re: How do we want to do GNOME Marketing?
To: Joachim Noreiko <[EMAIL PROTECTED]>


On 12/23/06, Joachim Noreiko <[EMAIL PROTECTED]> wrote:
>
> --- Thilo Pfennig <[EMAIL PROTECTED]> wrote:
>

> GnomeWeb blocks 1 and 3 at least.
> 3 is also blocked by the lack of good developer
> documentation -- or just the lack of developer
> documentation completely. See GnomeWeb/Library, which
> I've not heard any updates from in a while.
>
> I noticed a new page on branding -- that's something
> our distributors and so on want, but doesn't that go
> against 1? How do we reconcile the two?
>

Well, I don't really see "blocking". I think we will not increase
awarenesss of GNOME from our website. The websites are a mess - but
whoever visits GNOME websites has at least some idea of why he visits
these pages.

GnomeMarketing/BrandGuidlines is not that new (april this year). Do
you mean making GNOME more visible and the distributors wanting to
show their logos/brand are in conflict?

Thilo
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Re: How do we want to do GNOME Marketing?

2006-12-23 Thread Joachim Noreiko

--- Thilo Pfennig <[EMAIL PROTECTED]> wrote:

> So besides GnomeWeb where many people are already
> involved and acting
> - if we consider our goals what is  our main
> problem?
> 
> * Increase awareness of GNOME.
> * Increase the user base of GNOME
> * Making it easier for GNOME users to become GNOME
> contributors.

GnomeWeb blocks 1 and 3 at least.
3 is also blocked by the lack of good developer
documentation -- or just the lack of developer
documentation completely. See GnomeWeb/Library, which
I've not heard any updates from in a while.

I noticed a new page on branding -- that's something
our distributors and so on want, but doesn't that go
against 1? How do we reconcile the two?

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Re: How do we want to do GNOME Marketing?

2006-12-23 Thread Thilo Pfennig
On 12/23/06, Quim Gil <[EMAIL PROTECTED]> wrote:
> In fact it's more about realism and pragmatism than simplification.
> How many tasks have we completed and how many people has been
> regularly involved assuming responsibilities in tasks? More than
> 10X10?
>
> Having longer lists doesn't necessarily help achieving more tasks.
> Said that, I'm not suggesting to delete something or somebody. Having
> on the top of the list the most active or important should be enough.

Agreed. But what I am rather saying that this is not a problem of long
lists. If this would be the case we would have to reduce the number of
possible issues in bugzilla.

I think it is rather a matter of priorities. We must ask some simple questions:

1) What are our goals and our main problems
2) What tasks that we have identfied are interrelated or which tasks
are blockers to others?

So we might find that we must solve one or two tasks to reach one goal (first).

So besides GnomeWeb where many people are already involved and acting
- if we consider our goals what is  our main problem?

* Increase awareness of GNOME.
* Increase the user base of GNOME
* Making it easier for GNOME users to become GNOME contributors.

Maybe we can start from here to set THE major (or first) real
marketing goal where we can concentrate on removing the blockers. Do
you have one goal of these above (from GnomeMarketing) where you think
we should start? I am going to make links to new pages out of these,
so we could start working on them right away.

Thilo

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Re: How do we want to do GNOME Marketing?

2006-12-23 Thread Quim Gil
In fact it's more about realism and pragmatism than simplification.
How many tasks have we completed and how many people has been
regularly involved assuming responsibilities in tasks? More than
10X10?

Having longer lists doesn't necessarily help achieving more tasks.
Said that, I'm not suggesting to delete something or somebody. Having
on the top of the list the most active or important should be enough.


2006/12/23, Thilo Pfennig <<[EMAIL PROTECTED]>:

> Well maybe a bit too much simplification.
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Re: How do we want to do GNOME Marketing?

2006-12-23 Thread Thilo Pfennig
On 12/23/06, Quim Gil <[EMAIL PROTECTED]> wrote:

> Following these 3 steps we may start building a successful 10x10 MT
> plan for 2007.

Well maybe a bit too much simplification. Maybe we do not list so much
- but still there is always much todo - and just reducing tasks will
not make things better - bur priorities are good.

Thilo

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Re: How do we want to do GNOME Marketing?

2006-12-22 Thread Quim Gil
Thank you for this very interesting thread. It probably contains most
of what we need and will be able to  complete in 2007. Let's polish
the ideas contained here and focus on them.

- The "glue together" and other MT tasks/goals should be explained
clearly at http://live.gnome.org/GnomeMarketing so current and new
GNOME contributors (and ourselves) know what does the MT do.

- There are 27 tasks listed at
http://live.gnome.org/GnomeMarketing/Tasks . Good, but better if we
can select and promote the 10 (or so) that are primary, essential,
unavoidable,

- There are 25 names listed at
http://live.gnome.org/GnomeMarketing/MarketingTeam . Good, but better
if we end up having 10 (or so) active in the MT day to day and
responsible of one task each.

Following these 3 steps we may start building a successful 10x10 MT
plan for 2007.

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Re: How do we want to do GNOME Marketing?

2006-12-21 Thread Joachim Noreiko

--- Dave Neary <[EMAIL PROTECTED]> wrote:
> Joachim Noreiko wrote:

> > That's something we need 'glue-people' for --
> > developers who are on several teams or hop between
> > them.
> 
> 'Glue people' is exactly how I would characterise
> good marketers. The
> message is the reflection of what the company
> employees believe in, the
> evolutions of the product are the reflection of what
> the market wants,
> and in both cases, the marketing team is the mirror.

Right. I hadn't thought of that as part of the
marketing team's job. I saw marketing as really just
publicity -- but fair enough :)
It strikes me as the sort of thing that would be quite
easy if all gnome developers were in the same building
-- just lots of coffee ;) -- but as we're scattered
all over, it's actually quite a task. (So it isn't
surprising that we're not doing very well at it.)

> > Isn't it desktop-devel-list's job? Or if not them,
> > who?
> 
> I saw Mr. List last week - he's going to be taking
> some time off to take
> care of the second baby, and he just changed jobs.
> So the vacancy's there.

Sorry, you've lost me there ...?
  
> The applications have perhaps not been revolutionary
> in their change
> recently, but the platform's been making leaps &
> bounds. We haven't been
> doing particularly well communicating that, yet.

Actually, it's not revolutionary change in
applications that think we need.
Off the top of my head, the things that I would like
to see happen are:

- Implementation of the new revamp of Metacity window
types. There's a specification waiting on the wiki.
That'll then need a fair amount of work across lots of
apps and a lot of communication.
- Reintegrate searching across the desktop -- give
Nautilus search its second coat of polish, figure out
what to do with the old filesearch tool which now
seems out of date and incongruous, and figure out how
Deskbar fits in with all that -- it should all appear
to be one coherent thing, instead of several different
interfaces jostling for space in the feature landscape
- Do a new spec for the notification area, and decide
what it's for, which apps should use it and which
should not.
- Project Mallard! ;)

None of those are especially sexy. 
But if they happen, I'm sure the publicity arm of the
marketing team can make them sound good :)
And some will definitely require some herding, or
gentle pointing at least.

> > A long-term roadmap like that would be a good
> start.
> 
> I agree, and it's our job (as the connective tissue)
> to try to spot
> patterns in the chaos, and federate those efforts
> into movements. Think
> of la résistance during the second world war as a
> model. We need a Jean
> Moulin to make links between the groups. We don't
> necessarily need a
> General de Gaulle to inspire everyone - we have,
> after all, got RMS.

I guess I'm waiting for someone with the required
seniority and karma to get things going :)



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Re: How do we want to do GNOME Marketing?

2006-12-18 Thread Dave Neary

Hi,

Joachim Noreiko wrote:
> --- Dave Neary <[EMAIL PROTECTED]> wrote:
>> Example: module maintainer 1 is working on
>> abstracting away some aspect
>> (functionality X) of his module behind a library.
...
> That's going to be too technical for some members the
> marketing team.

We're a pretty technical bunch... but there are non-technical jobs we
need done too (mostly organisation, writing and advocacy, but we need to
figure out how to organise writers and advocates first).

> That's something we need 'glue-people' for --
> developers who are on several teams or hop between
> them.

'Glue people' is exactly how I would characterise good marketers. The
message is the reflection of what the company employees believe in, the
evolutions of the product are the reflection of what the market wants,
and in both cases, the marketing team is the mirror.

>> Or, in discussing plans with 4 or 5 maintainers, you
>> realise that
>> everyone really wants to implement Jono Bacon's
>> project spaces idea -
...
> Isn't it desktop-devel-list's job? Or if not them,
> who?

I saw Mr. List last week - he's going to be taking some time off to take
care of the second baby, and he just changed jobs. So the vacancy's there.

This is another case of glue people - the marketing team should be the
team that has their finger on every pulse, we need to be the connective
tissue of the project to be a success.

> The last few releases of Gnome I've been involved in
> haven't had any sort of coherency to them. They've
> just been 'here's what we all did for the last 6
> months'. 
> The marketing team's managed to sift through and
> produce some sort of theme from that but it's not been
> very successful.

There was a concentrated effort to work on printing over the last year.
Another concentrated effort to work on performance and memory footprint.
There is a significant movement towards adapting the GNOME platform for
embedded and mobile use.

The applications have perhaps not been revolutionary in their change
recently, but the platform's been making leaps & bounds. We haven't been
doing particularly well communicating that, yet.

> Like Thilo says in his later mail, we have some big
> shortcomings. Take printing -- we should be able to
> decide (ddl, or whichever gathering of glue
> developers) that 2.20 will be all about making
> printing on Gnome cool. 

The difference between printing in 2.14 and 2.18 is immense.

> A long-term roadmap like that would be a good start.

I agree, and it's our job (as the connective tissue) to try to spot
patterns in the chaos, and federate those efforts into movements. Think
of la résistance during the second world war as a model. We need a Jean
Moulin to make links between the groups. We don't necessarily need a
General de Gaulle to inspire everyone - we have, after all, got RMS.

Cheers,
Dave.

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Re: How do we want to do GNOME Marketing?

2006-12-18 Thread Joachim Noreiko

--- Dave Neary <[EMAIL PROTECTED]> wrote:
> 
> > The marketing team should define an overall goal
> for GNOME. We should
> > not just invent slogans. We also should not try to
> "sell" GNOME. I
> > think that we do not want that because than we
> would want people to
> > use GNOME instead of KDE or other desktops. But
> that would not benefit
> > but harm us!
> 
> Here we disagree - the marketing team does not
> define the goals, it
> identifies and communicates them. We should be
> herding aligned efforts,
> and making people realise that they are aligned.

I don't think the marketing team should define goals
-- though we can perhaps suggest some based on
feedback from users.
However, I think that *somebody* should be defining
goals for GNOME. 
The marketing team can take part in that, but it
shouldn't be solely us.

> Example: module maintainer 1 is working on
> abstracting away some aspect
> (functionality X) of his module behind a library.
> The functionality he's
> abstracting away could be useful for module
> maintainer 2, who has a
> long-standing feature request to include
> functionality X. So one module
> maintainer's "tidy up code" becomes another
> maintainer's "Add
> functionality X".

That's going to be too technical for some members the
marketing team.
That's something we need 'glue-people' for --
developers who are on several teams or hop between
them.

> Or, in discussing plans with 4 or 5 maintainers, you
> realise that
> everyone really wants to implement Jono Bacon's
> project spaces idea -
> and you get David Trowbridge together with Elijah
> Newren and a couple of
> key application writers (say, gaim, epiphany,
> nautilus) to
> cross-polinate tagging and workspaces, and have a
> couple of apps support
> it, and wahay! Major new feature thanks to your
> insight and effort in
> putting the right people together.

Again, this sort of thing should happen and it would
be great, but I don't think marketing team should be
doing it.
Isn't it desktop-devel-list's job? Or if not them,
who?

> It's the difference between "I'm telling you what
> you're going to work
> on for the next 6 months" and "Just last week I was
> talking to X about
> $COOL_IDEA - you guys should talk and see if you
> can't work on that
> together.

Well there's telling and there's suggesting.

I think the free software ethos of 'everybody works on
whatever they feel like', with no sort of planning &
goal-setting can only get us so far.

The last few releases of Gnome I've been involved in
haven't had any sort of coherency to them. They've
just been 'here's what we all did for the last 6
months'. 
The marketing team's managed to sift through and
produce some sort of theme from that but it's not been
very successful.

This isn't just about making it easier to market a
Gnome release. I think Gnome needs more focus and
momentum.
Like Thilo says in his later mail, we have some big
shortcomings. Take printing -- we should be able to
decide (ddl, or whichever gathering of glue
developers) that 2.20 will be all about making
printing on Gnome cool. 
A long-term roadmap like that would be a good start.





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Re: How do we want to do GNOME Marketing?

2006-12-18 Thread Thilo Pfennig
Hi Dave,

2006/12/18, Dave Neary <[EMAIL PROTECTED]>:

> There is a continuing opportunity for someone (or some group of people)
> to get in contact with module maintainers, talk to them one-to-one, and
> see how we can/should interract with the development process. The
> marketing team can be a federator in getting a roadmap together,
> providing feedback from users, and combining that with the good sense of
> developers to set small-scale priorities, and also identify larger
> trends in requests and theme releases around those trends.

I have created a task page for marketing:
http://live.gnome.org/GnomeMarketing/Tasks
maybe describe this task there.

I suggest that we use this new page to add tasks and also put status
back on there.


> But please don't make it sound like we have not talked aout this, or
> come up with plans for this, before. This is at least the third time

I don't want to sound like this. i know we have talked a lot. I just
ment that lastly there was nt much of action as far as I could see.

> Here we disagree - the marketing team does not define the goals, it
> identifies and communicates them. We should be herding aligned efforts,
> and making people realise that they are aligned.

Well we need an overall goal. Who else can define it? if we have no
goal development goes in every direction. Sure nobody could force
development but things like the HIG compliance are also goals where
developers can orientate their work on. Goals are natural in
development (for a release) but if only the maintainers set goals it
is hard to communicate. Then success rather comes by accident. There
is progress, nevertheless. The result is, that there is no clear image
that can be communicated easily to the public (users  / potential
users). I also believe that the result is that progress is not going
to be as fast as it could be.


> It's the difference between "I'm telling you what you're going to work
> on for the next 6 months" and "Just last week I was talking to X about
> $COOL_IDEA - you guys should talk and see if you can't work on that
> together.

Yes, but there is yet another option. one could ask: "Who agrees, that
we should work on making printing better? And what can we do to make
it better? Can you do XY so that printin gets better?". So I would
agree that intense communication is needed as developers act very
independently - but I do not think that they would not agree to work
on agreed weaknesses or to work on a common goal that might not even
be an idea of a developer. Stating a goal is not the same as "stating
a goal out of every context without talking to developers".

> > Is GNOMEs goal to be the leading desktop? The best usable desktop?
>
> GNOME is currently at least 3 things - each vitally important, a
> separate entity, and with its own momentum:
>
> 1.,2.,3.
> The thing these 3 elements have in common is an adhesion to a core
> principle - what Jeff calls Software Freedom, ...

So you say that GNOME is not different to KDE in any way, because all
three points could be easily adapted to them. I think it is extremely
important to differentiate. The real important definition would be the
points where we would say "This is how we do it in GNOME". This all
sounds a bit too blurry and too broad. If we define ourselves like
that we are competing with KDE on every subject. As they are also not
working on "larger footprints" and to have a "bad plattform".

We should rethink this. My vision would be that we could tell somebody
that asks us:
 * What do I get with GNOME? Why shouldn't I use something else?
  * What GNOMEs strenghts are and where it is weak - when she should
use GNOME and when she should not.

Many my think now: No, we are for everybody! Everybody should use us.
But I think
1) This will never happen
2) People like to see what they get (exactly)

So if we want to be ablet to market GNOME we not only need to know
GNOME well, but also the benefits of other platforms.

Personally I think there are some small things that nearly make free
desktops like GNOME unusable. And this is for instance that you do not
get feedback of the ink status of your printer. There are some command
line tools, but often that means that a simple users will have to
replace all inks when he cannot print any more. So if somebody wants
to print and is not a computer expert, he rather should not use GNOME
or be prepared to replace all inks all the time. This is an example
where a lack of a common goal leeds to less progress. For me this is
not a big problem, because I know how to work with such tools (like
escputil). But i did not see any priorities on that. Rather the focus
was on better printing. But that only as a very personal
problem/impression.

Thilo
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Re: How do we want to do GNOME Marketing?

2006-12-18 Thread Dave Neary

Hi Thilo,

Thilo Pfennig wrote:
> I have scanned our mailing list archive and found out that WGO revamp
> had taken much of our energy, while discussion about how we should do
> marketing were rare.

I have had many thoughts on this, and the BOF from GUADEC had a
reasonable list of actions associated with it - those concrete actions
concentrate on what I think is the key to our success - federating
ground-roots support around GNOME - as I have said in the past,
"converting GNOME users into advocates, converting local free software
developers into GNOME developers, and  converting local hobbyists into
free software and GNOME users."

> We can state: We need lobbying

Not really, I wouldn't agree with that.

Well... what we need is to empower our community members to lobby (and
provide infrastructure that allows them to collaborate).

> I think that we do should not plan actual deployments, because this is
> the job of distributors and ISVs. It is nice to have the data that is
> collected at http://live.gnome.org/MarketingTeam/GnomeDeployments for
> ourselves - as motivation and also as an argument and BestPractice.
> But I think we should rather learn from the deployments and work on
> feedback also for the usability team (
> http://live.gnome.org/UsabilityTeam)

I've talked a lot about setting up a feedback loop - unfortunately
because of life, all I have done is talk.

There is a continuing opportunity for someone (or some group of people)
to get in contact with module maintainers, talk to them one-to-one, and
see how we can/should interract with the development process. The
marketing team can be a federator in getting a roadmap together,
providing feedback from users, and combining that with the good sense of
developers to set small-scale priorities, and also identify larger
trends in requests and theme releases around those trends.

> My understanding of marketing for GNOME would be to develop strategies
> and to help in communication between different parties like usabilty
> people, developers, freedesktop.org, KDE people, distributors, ISVs,
> companies, governments or simple users.

Absolutely. We've been at this stage for several months. I have a file
listing the names of most of the module maintainers in GNOME CVS, and
when I realised that I would be dropping that ball, I asked who wanted
it - one person asked, and then promptly got a new job & moved to
Finland - you can't get good help these days ;-)

It's good that you're bringing this up again, it increases the odds of
getting something done about it this time (reminder: release in 3
months, it's time to start collecting material about the 2.18 release).
But please don't make it sound like we have not talked aout this, or
come up with plans for this, before. This is at least the third time
that the role of the marketing team cas come up - we agree on what the
role is, we now need to get moving (slowly) towards fulfilling that role.

> The marketing team should define an overall goal for GNOME. We should
> not just invent slogans. We also should not try to "sell" GNOME. I
> think that we do not want that because than we would want people to
> use GNOME instead of KDE or other desktops. But that would not benefit
> but harm us!

Here we disagree - the marketing team does not define the goals, it
identifies and communicates them. We should be herding aligned efforts,
and making people realise that they are aligned.

Example: module maintainer 1 is working on abstracting away some aspect
(functionality X) of his module behind a library. The functionality he's
abstracting away could be useful for module maintainer 2, who has a
long-standing feature request to include functionality X. So one module
maintainer's "tidy up code" becomes another maintainer's "Add
functionality X".

Or, in discussing plans with 4 or 5 maintainers, you realise that
everyone really wants to implement Jono Bacon's project spaces idea -
and you get David Trowbridge together with Elijah Newren and a couple of
key application writers (say, gaim, epiphany, nautilus) to
cross-polinate tagging and workspaces, and have a couple of apps support
it, and wahay! Major new feature thanks to your insight and effort in
putting the right people together.

It's the difference between "I'm telling you what you're going to work
on for the next 6 months" and "Just last week I was talking to X about
$COOL_IDEA - you guys should talk and see if you can't work on that
together.

> Is GNOMEs goal to be the leading desktop? The best usable desktop?

GNOME is currently at least 3 things - each vitally important, a
separate entity, and with its own momentum:

1. A development platform - see Maemo, Sugar, VMWare, Acrobat Reader,
the GIMP, Abiword, ... as examples of excellent platforms or
applications which are built on top of the GNOME platform.

2. A graphical computing environment - which is heavily modified (with
the addition/removal of third party applications, patches and theming)
by our distrib

How do we want to do GNOME Marketing?

2006-12-17 Thread Thilo Pfennig
Hi,

I have scanned our mailing list archive and found out that WGO revamp
had taken much of our energy, while discussion about how we should do
marketing were rare.

You can many nice ideas in http://live.gnome.org/GnomeMarketing, but
the question is not only what target markets we have
(http://live.gnome.org/MarketingTeam/TargetMarkets), survey, market
segmentation, etc. It is also a question on HOW we want to do
marketing.

We can state: We need lobbying

But who is going to do this? We are not distributors. What we are
selling is the idea of a free desktop. if the GNOME Foundation is not
paying somebody to actually do all the stuff that is discussed at the
end we need to build on voluntary work and this means that it it very
likely that these nice people are not going to do all we have dicussed
on page.

So I'd like to suggest to switch focus. In fact I think we should also
learn from the developers. We should create marketing projects and
have the tools that we need - and just start.

I think that we do should not plan actual deployments, because this is
the job of distributors and ISVs. It is nice to have the data that is
collected at http://live.gnome.org/MarketingTeam/GnomeDeployments for
ourselves - as motivation and also as an argument and BestPractice.
But I think we should rather learn from the deployments and work on
feedback also for the usability team (
http://live.gnome.org/UsabilityTeam)

My understanding of marketing for GNOME would be to develop strategies
and to help in communication between different parties like usabilty
people, developers, freedesktop.org, KDE people, distributors, ISVs,
companies, governments or simple users.

The marketing team should define an overall goal for GNOME. We should
not just invent slogans. We also should not try to "sell" GNOME. I
think that we do not want that because than we would want people to
use GNOME instead of KDE or other desktops. But that would not benefit
but harm us!

What I would like to see from the marketing team in the next months
are efforts to define GNOME and to define its niche. What should GNOME
be and who should want to use, what needs does GNOME fullfil ? How
should GNOME "feel" (or how does it feel)?  Keep on asking simple
questions. The marketing team should combine all informations and
experiences that are available. GNOME should define a core metaphor
(rather than a message or goal). I think what we have so far at
http://live.gnome.org/GnomeMarketing/CoreMessage is not sufficient. We
have to analyse where we are now, what makes GNOME special and what
the overall direction of GNOME should be. We must look at our history
and question the goals of yesterday. What have we accomplished?

Many questions seem to be trivial, but the problem is that those that
are heavily involved in GNOME tend not to see where GNOME is strong or
week, because they ARE GNOME. They also often know how to circumvent
problems.

I like to write some things about how I see GNOME:
As stated above I don#t think it is possible to state goals that
nobody is going to work on. So we must be very realistic. GNOME is
strong as one of the major free desktops. It is strong, because it
listens to its users. My impression also is that it gets more
interesting as a development platform for companies. Many users are
satisfied with GNOME. There are also some interesting innovations like
the NetworkManager and also some of the long-year annoyances are more
openly spoken about and are worked on (printing, audio). Also usabilty
was and is a focus of GNOME. Many things are not under GNOMEs control
alone but have to do with other projects like the Linux kernel or the
Mozilla project.

Generally it seems that users that just want a working, elegant
desktop grab GNOME and those who want to change everything grab KDE.
But there is also much collaboration between those two projects and
users use applications from both projects. On the community level my
impression that in KDE there is more going on and people are generally
more friendly to each other. OTOH GNOME is more stable and more often
started projects to the benefit of every desktop or other projects
outside of GNOME.

GNOME has still great potential but is also very dependent on the
success of Linux (and also other free software projects). Important
projects like Firefox, Thunderbird and OpenOffice.org are not part of
GNOME but are part of the users experiences of what she thinks or sees
as "her GNOME". So a users view is mostly completely different from
the GNOME insiders view.

What to make of it?
The fact that users loose a bunch of software means that a good GNOME
marketing must take this into account. Rather than thinking of
"promoting GNOME" we should do what is best in the users interest and
also help in communication between different projects. Help defining a
GNOME metaphor that inspires developers and users alike. And that
should help GNOME to make its way. The marketing also should help to
spread the ideas of