Re: Hotmail NOC Contact
Hi Suresh, We are the outsourced provider. :-) -J - Original Message - From: Suresh Ramasubramanian <[EMAIL PROTECTED]> To: Jason J. W. Williams Cc: nanog@merit.edu Sent: Thu Apr 03 03:13:47 2008 Subject: Re: Hotmail NOC Contact On Thu, Apr 3, 2008 at 3:00 AM, Jason J. W. Williams <[EMAIL PROTECTED]> wrote: > Does anyone have a good contact number for the Hotmail NOC? We've got > e-mails from Hotmail to some of our customers being returned the Hotmail > sender with a 554 error message fairly regularly. Our logs aren't showing > any rejections, so we need to talk to Hotmail and find out what the 554 > means on their side (there's no error description). Any help is greatly > appreciated. Easier if you paste a sample bounce And check if you have some kind of smtp capable firewall device (like a barracuda) or maybe an outsourced filtering provider that's filtering this lot before it reaches your mailserver. srs !SIG:47f49fcf285637219712276!
RE: Hotmail NOC Contact
Hi Raymond, It's @hotmail.com/@live.com/@msn.com addresses sending to our users. The senders get a 554 error from Hotmail with no description. Our logs on our side are clean, so its a bit of a blackbox. We need some insight from Hotmail's side. Thank you also for the link. -J Jason J. W. WilliamsCOO/CTO, DigiTarhttp://www.digitar.com Voice: 208.343.8520Mobile: 208.863.0727FAX: 208.322-8522 E-mail: [EMAIL PROTECTED]/Jabber: [EMAIL PROTECTED] -Original Message- From: Raymond L. Corbin [mailto:[EMAIL PROTECTED] Sent: Wed 4/2/2008 3:45 PM To: Jason J. W. Williams; nanog@merit.edu Subject: RE: Hotmail NOC Contact Try https://support.msn.com/eform.aspx?productKey=edfsmsbl&ct=eformts Is it hotmail users sending your users emails that are being rejected, or is it your users sending hotmail emails that end up rejected? /r From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason J. W. Williams Sent: Wednesday, April 02, 2008 5:31 PM To: nanog@merit.edu Subject: Hotmail NOC Contact Hey All, Does anyone have a good contact number for the Hotmail NOC? We've got e-mails from Hotmail to some of our customers being returned the Hotmail sender with a 554 error message fairly regularly. Our logs aren't showing any rejections, so we need to talk to Hotmail and find out what the 554 means on their side (there's no error description). Any help is greatly appreciated. -J ________ Jason J. W. Williams COO/CTO, DigiTar http://www.digitar.com Voice: 208.343.8520 Mobile: 208.863.0727 FAX: 208.322-8522 E-mail: [EMAIL PROTECTED] XMPP/Jabber: [EMAIL PROTECTED] !SIG:47f3fe96285631435346667!
Hotmail NOC Contact
Hey All, Does anyone have a good contact number for the Hotmail NOC? We've got e-mails from Hotmail to some of our customers being returned the Hotmail sender with a 554 error message fairly regularly. Our logs aren't showing any rejections, so we need to talk to Hotmail and find out what the 554 means on their side (there's no error description). Any help is greatly appreciated. -J ____________ Jason J. W. Williams COO/CTO, DigiTar http://www.digitar.com Voice: 208.343.8520 Mobile: 208.863.0727 FAX: 208.322-8522 E-mail: [EMAIL PROTECTED] XMPP/Jabber: [EMAIL PROTECTED]
RE: Using Mobile Phone email addys for monitoring
Hi All, Our experience with using the e-mail-to-SMS gateways provided by AT&T/Cingular and T-Mobile: AT&T: Messages come through with very little delay (even during alert storms). T-Mobile: 10-15 messages/hour are allowed through...then T-Mobile refuses the IP for about an hour. -J -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daniel Senie Sent: Thursday, September 06, 2007 4:09 PM To: Jared Mauch; matthew zeier Cc: Rick Kunkel; nanog@merit.edu Subject: Re: Using Mobile Phone email addys for monitoring At 05:29 PM 9/6/2007, Jared Mauch wrote: >On Thu, Sep 06, 2007 at 02:12:34PM -0700, matthew zeier wrote: > > > > > > > > > Anyone else have any issues, past or present, with this kind of thing? > > > > > > It takes ~ 7 minutes from the time Nagios sends an email sms to > AT&T to the > > time it hits my phone. I'm using @mobile.mycingular.com because > mmode.com > > stopped working (which results in at least two txt pages vs. the > one I was > > used to). > > > > > Is SMTP to a mobile phone a fundamentally flawed way to do this? > > > > I'm beginning to think it is! > > Some mobile phones you can talk to via AT commandset, either >via USB cable or something else. (eg: I have used a Nokia 6230 with usb >cable.. you can also use bluetooth). If you pay $5 or whatnot for unlimited >SMS on a el-cheapo plan, it might work better than using the SMTP gateway >(when tied to Nagios, etc..) as you can send SMS messages with the AT >commandset. Assuming, for the moment, that there's a cell signal available in your data center... Not always the case, unfortunately. !SIG:46e0923b62578058632379!
Re: large organization nameservers sending icmp packets to dns servers.
Hi Donald, I'm not prepared to call it stupid, but you're right it can cause issues. -J Sent via BlackBerry - Original Message - From: Donald Stahl <[EMAIL PROTECTED]> To: Jason J. W. Williams Cc: [EMAIL PROTECTED] <[EMAIL PROTECTED]>; John Levine <[EMAIL PROTECTED]>; [EMAIL PROTECTED] <[EMAIL PROTECTED]> Sent: Tue Aug 07 12:14:11 2007 Subject: RE: large organization nameservers sending icmp packets to dns servers. > All things being equal (which they're usually not) you could use the ACK > response time of the TCP handshake if they've got TCP DNS resolution > available. Though again most don't for security reasons... Then most are incredibly stupid. Several anti DoS utilities force unknown hosts to initiate a query via TCP in order to be whitelisted. If the host can't perform a TCP query then they get blacklisted. In addition, any UDP truncated response needs to be retried via TCP- blocking it would cause a variety of problems. -Don !SIG:46b8b686156533728213125!
RE: Cisco CRS-1 vs Juniper 1600 vs Huawei NE5000E
We're Juniper right now, but we're looking at the Foundry MLX line for possible future sites due to cost/performance. So I'd be interested in folks' experience with Foundry's Terathon gear and associated IronWare revs. Its supposed to be a lot better than the JetCore stuff (cam-trashing problems etc.) but it'd be nice to hear what folks are seeing in real life. Best Regards, Jason -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pekka Savola Sent: Friday, August 03, 2007 3:07 PM To: Robert Boyle Cc: ALEJANDRO ESQUIVEL RODRIGUEZ; nanog@merit.edu Subject: Re: Cisco CRS-1 vs Juniper 1600 vs Huawei NE5000E On Fri, 3 Aug 2007, Robert Boyle wrote: > At 02:17 AM 8/3/2007, you wrote: >> Hi,, group >> >> I need some help. >> >>Which equipment is better ( perfomance, availability, >> scalability, features, Support, and Price ($$$) ) ??? >> >> Some experience in the real life > > Dependent on your interface needs, if GigE, 10G, (40G & 100G in the future) > and POS are all you need, include the Foundry XMR in your eval too. Very > solid software and excellent support at a price point which is significantly > lower than C & J. I don't know the pricing for H. Any experiences of Foundry routing w/ more complex protocols (PIM, MSDP, various IPv6 stuff)? The last time we tried running non-C/J as a router was a very Extreme experience and we swore never again to touch similar router underdogs in the future. -- Pekka Savola "You each name yourselves king, yet the Netcore Oykingdom bleeds." Systems. Networks. Security. -- George R.R. Martin: A Clash of Kings !SIG:46b39bc6156532946815078!
RE: Gwd: crypted document
Hi Guys, It seems to me a lot of virus scanners picked up this behavior in the days of the "I Love You" and Melissa viruses, when virii tended to infect documents rather than be self-propagating worms. We haven't lived in a world where its likely a legitimate sender is unwittingly sending infected documents for awhile. It'd be nice if the AV/MTA vendors would take this feature out, or AV the message before they accept the DATA section and leave it to the sending mail server to bounce it. -J -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Adams Sent: Thursday, August 02, 2007 8:22 PM To: nanog@merit.edu Subject: Re: Gwd: crypted document Once upon a time, Hex Star <[EMAIL PROTECTED]> said: > Why would someone in the ISP industry try to spread a virus? Ironically I > suppose a ISP admin may have their own computer infected... :P Why would someone assume that the sender in a virus email is valid? Also, I want to thank all those with auto-responders that respond to list email for letting me know about this message to NANOG. -- Chris Adams <[EMAIL PROTECTED]> Systems and Network Administrator - HiWAAY Internet Services I don't speak for anybody but myself - that's enough trouble. !SIG:46b294c9156537812920785!
RE: 365 Main - an operators' nightmare?
I believe this happened to an Internap facility in Seattle a couple of years ago: http://community.livejournal.com/lj_dev/670215.html I was told it happened in our colo facility about a month before we moved in. Some unfortunate remodeling of previous data center space had left an EPO switch in a janitor's closet. The maid knocked loose the protective covering, which of course made an alarm start screaming...so she hit the EPO to stop the noise. Thankfully, the switch has been since removed... Anyhow, any story involving an EPO at 365 Main seems plausible... -J -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Popovitch Sent: Tuesday, July 24, 2007 8:59 PM To: Rusty Hodge Cc: [EMAIL PROTECTED] Edu Subject: Re: 365 Main - an operators' nightmare? On Tue, 2007-07-24 at 19:26 -0700, Rusty Hodge wrote: > > Think that's good? It gets better > > > > http://valleywag.com/tech/breaking/angry-mob-gathers-outside-sf- > > datacenter-282053.php > > That article states that only Colo 4 was affected. > > I'm in Colo 7 and it was affected as well. > > You're not seriously believing the disgruntled employee story are you? No. ;-) But it is otherwise believable. I've seen people hit big-red-buttons in disbelief before, doing so in anger seems very plausible. -Jim p. !SIG:46a6d6e0156535690315935!
Earthlink NOC Contact Info
Hello, We're having some serious issues with Earthlink's mail servers connecting 8-10 times to our servers to send a single message. The target is one of our e-mail security customers and really need to get in touch with the Earthlink NOC to find out why they are retrying when we are successfully accepting the message. Unfortunately, the NOC number's been removed from puck.net, and after being shuffled to 4 different departments at Earthlink we're being told to e-mail [EMAIL PROTECTED] We've been trying to get this resolved for 6 months with Earthlink ([EMAIL PROTECTED]) and its to a pain point where really do need to resolve the issue. If anyone could point us in the right direction, or if you're with Earthlink contact us off-list it would be really great. Thank you in advance. Best Regards, Jason Williams DigiTar Support [EMAIL PROTECTED]
