Re: [newbie] Internet Connection Problem (long, sorry!)
On Mon, 2003-03-03 at 02:37, Margot wrote: > Hello All > > Had to step back from this problem for a while, for health reasons. Back > now, and have got a bit further, but not much! > > Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set it > all up in MCC/kppp and Mozilla (thanks to John Richard Smith for freeserve > screenshots), but still having problems. > > Subscribed to the Berlin news server via Win 98 machine, and next time I > tried to connect via Linux machine the news.cis.dfn.de account automatically > showed up in Mozilla - but when I tried to subscribe to newsgroups I got > "Failed to connect to server news.cis.dfn.de". Seems to me that it HAS > connected to the server - or how would Mozilla know that I had registered > for that service - but for some reason it won't let me see the information > that is coming from the server! > > When trying to receive email, I get "Failed to connect to server > pop.freeserve.com". Attempted browsing gives me a message at the bottom of > the browser screen "Resolving host www.google.co.uk" and a box in the middle > of the browser saying "www.google.co.uk could not be found. Please check > the name and try again". > > By mistake the other day I forgot to set kppp running before trying > Mozilla - and got the exact same error messages on mail, news and browse > without even being connected to the internet! > > I have tried to ping, and got strange results - when I did ping > www.yahoo.com I got "unknown host www.yahoo.com, but when I tried ping > 66.218.71.83 (the numeric version of yahoo) I got "PING 66.218.71.83 > (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't > understand why it works by number but not by name. > > Can anyone help me further? > > Thanks > Margot It is most obviously a network problem - either your KPPP setup is incorrect, or the actual local machine settings are incorrect. You should go through all the settings for KPPP and make sure that you're putting in their Primary and Secondary DNS entries, as well as setting it to use a server given IP address. Often I have run across network problems with KPPP, hence my aversion to using it - preferring to use WV-DIAL instead (along with Xwvdial as the GUI interface). WV-DIAL in on the MDK disks - can't quite remember which one, but it's a tad more simplistic in it's setup - more of a static setup and easier to get to the bits and bobs for doing further configurations - as well, it leaves a really nice little text file in the /etc directory that is very easily modified. Another thing to make sure is that your modem is being initialised properly - I have seen in some instances that the modems basic init strings disallow proper network flow - a good standard init string is: AT &F &C1 &D2 E1 Q0 V1 (for literally any modem) HTH! -- Mon, 3 Mar 2003 09:45:01 +1100 9:45am up 4 days, 23:48, 5 users, load average: 0.01, 0.07, 0.17 -- |____ | kuhn media australia| | / ,, /| |'-. | http://kma.0catch.com | | .\__/ || | | |=| | _ / `._ \|_|_.-' | stephen kuhn| | | / \__.`=._) (_ | email: [EMAIL PROTECTED] | | |/ ._/ |"| | email: [EMAIL PROTECTED]| | |'. `\ | | |icq: 5483808 | | ;"""/ / | | | | | smk ) /_/| |.---.| | mobile: 0410-728-389| | ' `-`' " " | Berkeley, New South Wales, AU | -- linux user:267497 * RH 8.0 * PC/Mac/Linux/Networking/Consulting -- I went home with a waitress, The way I always do. How I was I to know? She was with the Russians too. I was gambling in Havana, I took a little risk. Send lawyers, guns, and money, Dad, get me out of this. -- Warren Zevon, "Lawyers, Guns and Money" Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Sunday 02 March 2003 01:54 pm, Margot wrote: > - Original Message - > From: "civileme" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, March 02, 2003 6:17 PM > Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > > > > > Ummm > > > > sounds like a cookie/nameserver problem (two problems with similar > > results) > > > First resolve the nameserver problem > > > > Then take care of the cookies by re-registering for the services. > > > > For the nameserver problem, let us see the output of a command line > > > > 1. Open a terminal > > 2. Type the command > > 3. highlight the output with the mouse > > 4. click on the email window and middle-click (or right and lefgt click > > at > > > same time) to paste > > Actually printed out then retyped the output - because the email on the > linux machine isn't working! - but thanks for the tip about the middle > mouse button, I had wondered what it was for. > > > The command is > > > > $ cat /etc/resolv.conf > > search localdomain eurobell.co.uk > search localdomain > search localdomain freeserve.com > search localdomain freeserve.com > # nameserver 192.168.100.6 > nameserver 192.168.0.2 > nameserver 212.24.65.65 > nameserver 212.24.65.199 > > # ppp temp entry > [EMAIL PROTECTED] user] > > Presumably I need to remove the first line, but what about the others? > > > Also in kppp make sure you have some nameservers set or that you are > > getting > > > automated retrieval > > ... is set to Automatic > > > Civileme > > Thanks for your help. > Margot Margot , here is my resolv.conf nameserver 192.168.0.1 nameserver 68.13.16.30 search cox.net based on that I would say that you only need what is related to your comp and freeserve. So search freeserve.com nameserver 192.168.100.6 nameserver 212.24.65.65 nameserver 212.24 65.199 assuming that the last two are indeed the nameserver IPs for freeserve. HTH -- Dennis M. linux user #180842 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "civileme" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, March 02, 2003 6:17 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > Ummm > > sounds like a cookie/nameserver problem (two problems with similar results) > > First resolve the nameserver problem > > Then take care of the cookies by re-registering for the services. > > For the nameserver problem, let us see the output of a command line > > 1. Open a terminal > 2. Type the command > 3. highlight the output with the mouse > 4. click on the email window and middle-click (or right and lefgt click at > same time) to paste Actually printed out then retyped the output - because the email on the linux machine isn't working! - but thanks for the tip about the middle mouse button, I had wondered what it was for. > The command is > > $ cat /etc/resolv.conf search localdomain eurobell.co.uk search localdomain search localdomain freeserve.com search localdomain freeserve.com # nameserver 192.168.100.6 nameserver 192.168.0.2 nameserver 212.24.65.65 nameserver 212.24.65.199 # ppp temp entry [EMAIL PROTECTED] user] Presumably I need to remove the first line, but what about the others? > Also in kppp make sure you have some nameservers set or that you are getting > automated retrieval > ... is set to Automatic > > Civileme > Thanks for your help. Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
RE: [newbie] Internet Connection Problem (long, sorry!)
>> When you ping by name your machine first has to convert the name >> to numbers. >> In your case that step is failing. >> >> Check your DNS server setting. Or just edit /etc/hosts. Lots quicker and is the first place that is checked for name->IP conversion. Rob Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Sunday 02 March 2003 06:37 am, Margot wrote: > Hello All > > Had to step back from this problem for a while, for health reasons. Back > now, and have got a bit further, but not much! > > Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set > it all up in MCC/kppp and Mozilla (thanks to John Richard Smith for > freeserve screenshots), but still having problems. > > Subscribed to the Berlin news server via Win 98 machine, and next time I > tried to connect via Linux machine the news.cis.dfn.de account > automatically showed up in Mozilla - but when I tried to subscribe to > newsgroups I got "Failed to connect to server news.cis.dfn.de". Seems to me > that it HAS connected to the server - or how would Mozilla know that I had > registered for that service - but for some reason it won't let me see the > information that is coming from the server! > > When trying to receive email, I get "Failed to connect to server > pop.freeserve.com". Attempted browsing gives me a message at the bottom of > the browser screen "Resolving host www.google.co.uk" and a box in the > middle of the browser saying "www.google.co.uk could not be found. Please > check the name and try again". > > By mistake the other day I forgot to set kppp running before trying > Mozilla - and got the exact same error messages on mail, news and browse > without even being connected to the internet! > > I have tried to ping, and got strange results - when I did ping > www.yahoo.com I got "unknown host www.yahoo.com, but when I tried ping > 66.218.71.83 (the numeric version of yahoo) I got "PING 66.218.71.83 > (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't > understand why it works by number but not by name. > > Can anyone help me further? > > Thanks > Margot Ummm sounds like a cookie/nameserver problem (two problems with similar results) First resolve the nameserver problem Then take care of the cookies by re-registering for the services. For the nameserver problem, let us see the output of a command line 1. Open a terminal 2. Type the command 3. highlight the output with the mouse 4. click on the email window and middle-click (or right and lefgt click at same time) to paste The command is $ cat /etc/resolv.conf Also in kppp make sure you have some nameservers set or that you are getting automated retrieval Here is my cat /etc/resolv.conf [EMAIL PROTECTED] tester]$ cat /etc/resolv.conf search civileme.net nameserver 209.193.4.8 nameserver 209.193.4.7 # ppp temp entry [EMAIL PROTECTED] tester]$ Civileme Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Sunday 02 Mar 2003 3:37 pm, Margot wrote: > I have tried to ping, and got strange results - when I did ping > www.yahoo.com I got "unknown host www.yahoo.com, but when I tried ping > 66.218.71.83 (the numeric version of yahoo) I got "PING 66.218.71.83 > (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't > understand why it works by number but not by name. When you ping by name your machine first has to convert the name to numbers. In your case that step is failing. Check your DNS server setting. -- Richard Urwin Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
what this is is either the "default gateway" or the DNS is wrongly configured. On Sunday 02 March 2003 10:37 am, Margot wrote: > Hello All > > Had to step back from this problem for a while, for health reasons. Back > now, and have got a bit further, but not much! > > Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set > it all up in MCC/kppp and Mozilla (thanks to John Richard Smith for > freeserve screenshots), but still having problems. > > Subscribed to the Berlin news server via Win 98 machine, and next time I > tried to connect via Linux machine the news.cis.dfn.de account > automatically showed up in Mozilla - but when I tried to subscribe to > newsgroups I got "Failed to connect to server news.cis.dfn.de". Seems to me > that it HAS connected to the server - or how would Mozilla know that I had > registered for that service - but for some reason it won't let me see the > information that is coming from the server! > > When trying to receive email, I get "Failed to connect to server > pop.freeserve.com". Attempted browsing gives me a message at the bottom of > the browser screen "Resolving host www.google.co.uk" and a box in the > middle of the browser saying "www.google.co.uk could not be found. Please > check the name and try again". > > By mistake the other day I forgot to set kppp running before trying > Mozilla - and got the exact same error messages on mail, news and browse > without even being connected to the internet! > > I have tried to ping, and got strange results - when I did ping > www.yahoo.com I got "unknown host www.yahoo.com, but when I tried ping > 66.218.71.83 (the numeric version of yahoo) I got "PING 66.218.71.83 > (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't > understand why it works by number but not by name. > > Can anyone help me further? > > Thanks > Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
Hello All Had to step back from this problem for a while, for health reasons. Back now, and have got a bit further, but not much! Have abandoned eurobell as ISP, and gone with freeserve anytime. Have set it all up in MCC/kppp and Mozilla (thanks to John Richard Smith for freeserve screenshots), but still having problems. Subscribed to the Berlin news server via Win 98 machine, and next time I tried to connect via Linux machine the news.cis.dfn.de account automatically showed up in Mozilla - but when I tried to subscribe to newsgroups I got "Failed to connect to server news.cis.dfn.de". Seems to me that it HAS connected to the server - or how would Mozilla know that I had registered for that service - but for some reason it won't let me see the information that is coming from the server! When trying to receive email, I get "Failed to connect to server pop.freeserve.com". Attempted browsing gives me a message at the bottom of the browser screen "Resolving host www.google.co.uk" and a box in the middle of the browser saying "www.google.co.uk could not be found. Please check the name and try again". By mistake the other day I forgot to set kppp running before trying Mozilla - and got the exact same error messages on mail, news and browse without even being connected to the internet! I have tried to ping, and got strange results - when I did ping www.yahoo.com I got "unknown host www.yahoo.com, but when I tried ping 66.218.71.83 (the numeric version of yahoo) I got "PING 66.218.71.83 (66.218.71.83) from 217.134.91.169 : 56(84) bytes of data. I don't understand why it works by number but not by name. Can anyone help me further? Thanks Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "Kaj Haulrich" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, February 01, 2003 4:49 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) >Don't know if this helps : I suppose *eurobell* is some kind of a *baby-bell* i.e. AT&T. Actually, eurobell is nothing to do with AT&T - just a similar name! It is part of Telewest/Blueyonder. Thanks for trying to help though. Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "civileme" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 31, 2003 6:05 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) Civileme, Thanks for offering help. I think I've done all you suggested (see below), but I still get "Failed to connect to server mail.eurobell.co.uk" when I try to retrieve emails through mozilla. > > OK I am late in on this thread, but let's see > > You have PAP on their end without a doubt. > OK, have set it to PAP > If you are using 9.0, then you need to erase the GATEWAY=xxx.yyy.zzz.aaa entry > in /etc/sysconfig/network. Script error causes a big problem with ppp > connections by demanding a gateway that cannot point to ppp0. > OK, done that. > Now on to firewalling. If you use the command line, likely you will need to > bring up a terminal window and su first then give the root password > > > # iptables -L > > is the instruction to list all the tables and any rules within > > if you have tables and there are policies or rules in effect, you need to > > iptables -F OUTPUT > iptables -F INPUT > iptables -P INPUT ACCEPT > iptables -P OUTPUT ACCEPT > OK, done all those - didn't get any response, but at least no error messages. I'm not all that familiar with command line - does no response mean the command has been accepted? > to turn off filtering entirely. > > Now if iptables does not work at all, then you do not have it loaded and no > firewalling can be present, so firewalling would not be your problem > > An OLD OLD error was /etc/ppp/options > > it should be the following > > lock > noauth > noipdefault > usepeerdns > That is exactly what I have. > The usepeerdns can be eliminated if you set up your own dns pointers, Should I eliminate usepeerdns? >but the > noauth is critically important. When it is absent, the server is required to > authenticate itself to your PC and that dialog could produce the hangup > behavior you speak of. > > OTHER problems could be the protocol of your modem vs their protocol. If both > are not using V.92, this could be the case. In that case, change modems or > change ISPs. > > Civileme > The modem is the one I have been using for 2 years to connect to this ISP, but on the old Win 98 machine (which I'm using now to send this message), so I assume the modem and the ISP are compatible. When I got the new linux machine I was told I didn't need a new modem as the existing one would be OK - it is 3Com US Robotics 56K. Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Fri, 31 Jan 2003 22:41, Margot wrote: > - Original Message - > From: "Chuck Burns" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, January 30, 2003 12:33 AM > Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > > > On Wed, January 29 2003 5:19 pm, FemmeFatale wrote: > > > Hi Margot! I haven't followed this whole thread but if I may say, your > > ISP > > > > Is full of shit. ZA has nothing to do with them. It just shields your > > > comp from outside of the LAN computers. IE, Net comps on the other > > > end. > > > > Actually, that's not QUITE true, perhaps her ISP uses some transparent > > proxying that ZA blocks. I have seen cases where firewalls DO cause > > problems > > > with certain ISPs. Although, that is not her problem, that is the ISP's. > > Or, perhaps they have a very non-standard way of giving her internet > > access, > > > perhaps using some sort of virtual networking, automatically set up at > > their > > > end. If this is the case, then 9 times out of 10, any firewall would > > break > > > it. I could get quite technical, in the ways it could happen.. But there > > is > > > no time, nor is this the proper place. > > > > However, to help you with your problem, I would suggest that you, at the > > (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and > > see > > > what the default policies are.. INPUT and OUTPUT should be allowed.. If > > they > > > are, then we have another problem, but it's a start. > > > > -- > > Chuck Burns, Jr <[EMAIL PROTECTED]> > > Hi Chuck > > Logged in as user, su to root, went to (EEK!!) command line, tried both > ipchains -F and ipchains -L, got the same error message for both: "Could > not run the specified command". > > In case there was a permission problem, tried logging in as root and using > root console for both commands, and got "command not found". > > Is there somewhere else to look for these default policies? > > Margot Margot, Regarding ipchains, it was replaced with iptables for mandrake 8.X. Try "man iptables" to read up on it. Then you will be able to list your tables. I suspect this is not your problem though. -- Michael Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
I am no network whizz so i may be blowing smoke here. But in my understanding if you have a running windows connection a linux connection is usually achievable. This may sound a little crazy but it just seems strange to me that you are attempting to connect to the mail server. Surely you connect via the phone number provided to 'the' computer on the other end, then once connected, your mail proggy talks to mail.eurobell.co.uk. You are paying for an internet connection, not just an e-mail account? Do you have it running in windows? Perhaps some info from your windows account would be usefull for the linux connection. I scanned their web-site and i had trouble locating any 56k connect info at all. This doesn't mean they don't do 56k accounts, they are pushing their broadband access hard though. > I used the wizard in MCC to set up the connection again, then used the > Mozilla wizard to set up my account, but still no luck. > > As eurobell failed to give a sensible answer to my question about > authentication protocol, I tried all the options! This is what I got... > > As PAP: > Failed to connect to server mail.eurobell.co.uk > > As CHAP: > Failed to connect to server mail.eurobell.co.uk > > > Margot -- Michael Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 31 January 2003 02:27 am, Margot wrote: > - Original Message - > From: "Anne Wilson" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, January 30, 2003 10:03 AM > Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > > > Anne, > > I used the wizard in MCC to set up the connection again, then used the > Mozilla wizard to set up my account, but still no luck. > > As eurobell failed to give a sensible answer to my question about > authentication protocol, I tried all the options! This is what I got... > > As PAP: > Failed to connect to server mail.eurobell.co.uk > > As CHAP: > Failed to connect to server mail.eurobell.co.uk > > As Terminal-based: > Gave me a terminal screen where I put in my username, then I got > The pppd daemon died unexpectedly > Exit status:16 > > As Script-based: > The pppd daemon died unexpectedly > Exit status:16 > > Consulted man pppd - found that Exit status 16 = The link was terminated by > the modem hanging up. > > Originally I thought the problem might be failure of the hardware module > located between chair and keyboard - I have ME, and sometimes my brain gets > a bit foggy! Now I think it is more likely that eurobell has some weird > setup that they can't understand themselves, let alone explain to other > people! > > So perhaps the answer is just that I need to use a different ISP? I've > started a new thread asking for recommendations... > > Meanwhile, I don't feel inclined to waste any more of my time or yours on > this problem - I'm sure we've all got better things to do - but big thanks > to Anne and all others for help so far. > > Margot OK I am late in on this thread, but let's see You have PAP on their end without a doubt. If you are using 9.0, then you need to erase the GATEWAY=xxx.yyy.zzz.aaa entry in /etc/sysconfig/network. Script error causes a big problem with ppp connections by demanding a gateway that cannot point to ppp0. Now on to firewalling. If you use the command line, likely you will need to bring up a terminal window and su first then give the root password # iptables -L is the instruction to list all the tables and any rules within if you have tables and there are policies or rules in effect, you need to iptables -F OUTPUT iptables -F INPUT iptables -P INPUT ACCEPT iptables -P OUTPUT ACCEPT to turn off filtering entirely. Now if iptables does not work at all, then you do not have it loaded and no firewalling can be present, so firewalling would not be your problem An OLD OLD error was /etc/ppp/options it should be the following lock noauth noipdefault usepeerdns The usepeerdns can be eliminated if you set up your own dns pointers, but the noauth is critically important. When it is absent, the server is required to authenticate itself to your PC and that dialog could produce the hangup behavior you speak of. OTHER problems could be the protocol of your modem vs their protocol. If both are not using V.92, this could be the case. In that case, change modems or change ISPs. Civileme Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 31 Jan 2003 5:40 pm, Ronald J. Hall wrote: > On Friday 31 January 2003 12:34 pm, Anne Wilson wrote: > > I guess that's why he said re-boot, but your way would be just as good, > > but perhaps not as 'intuitive' for a newbie? > > > > intuitive - inn-too-it-iv - adj: relative to the windows way of doing > > thing. Origin u.s.a., late 20c. > > > > Anne > > Windows is not "inn-too-it-iv", Anne...just look - you have to go to > the "start" icon to stop > > :-) I always thought that was a master stroke Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 31 January 2003 12:34 pm, Anne Wilson wrote: > I guess that's why he said re-boot, but your way would be just as good, but > perhaps not as 'intuitive' for a newbie? > > intuitive - inn-too-it-iv - adj: relative to the windows way of doing > thing. Origin u.s.a., late 20c. > > Anne Windows is not "inn-too-it-iv", Anne...just look - you have to go to the "start" icon to stop :-) -- /\ Dark< >Lord \/ Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 31 Jan 2003 5:23 pm, Ronald J. Hall wrote: > On Thursday 30 January 2003 05:24 pm, Anne Wilson wrote: > > As root edit /etc/sysconfig/network and manually remove the GATEWAY > > entry. Reboot the machine and the DNS resolution should start working ok. > > > > ps there are full details in the archives somewhere (errata) > > > > HTH > > > > Anne > > Anne, I've got this in my /etc/sysconfig/network file: > > GATEWAY= > GATEWAYDEV=ppp0 > Can't comment on that. Mine is adsl over lan with a router, so quite different. > and it works fine. I had to do this since Mandrake always complains during > installation that I've configure multiple ways to connect to the Internet. > (I've got an external modem and LAN card). > > Also, you don't have to reboot. You can do (as su) a: > > service network restart > > :-) I guess that's why he said re-boot, but your way would be just as good, but perhaps not as 'intuitive' for a newbie? intuitive - inn-too-it-iv - adj: relative to the windows way of doing thing. Origin u.s.a., late 20c. Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 31 Jan 2003 11:53 am, et wrote: > or maybe because it restarts a bunch of servicces that have been > reconfigured but not restarted. That sounds more than likely Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Thursday 30 January 2003 05:24 pm, Anne Wilson wrote: > As root edit /etc/sysconfig/network and manually remove the GATEWAY entry. > Reboot the machine and the DNS resolution should start working ok. > > ps there are full details in the archives somewhere (errata) > > HTH > > Anne Anne, I've got this in my /etc/sysconfig/network file: GATEWAY= GATEWAYDEV=ppp0 and it works fine. I had to do this since Mandrake always complains during installation that I've configure multiple ways to connect to the Internet. (I've got an external modem and LAN card). Also, you don't have to reboot. You can do (as su) a: service network restart :-) -- /\ Dark< >Lord \/ Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
or maybe because it restarts a bunch of servicces that have been reconfigured but not restarted. On Friday 31 January 2003 05:02 am, Anne Wilson wrote: > On Friday 31 Jan 2003 2:05 am, Larry Williams wrote: > > On Thursday 30 January 2003 14:24, Anne Wilson wrote: > > > As root edit /etc/sysconfig/network and manually remove the GATEWAY > > > entry. Reboot the machine and the DNS resolution should start working > > > ok. > > > > Actually, as I'm quickly learning, there shouldn't be a need to reboot. > > You will have to restart your network service, whcih can be done as root > > by typing "service network restart" > > In general I would agree - reboots are usually not needed, but in my > experience if you have had problems (as distinct from just adjusting or > adding something) it may be necessary, to clean out the junk, I suppose. > > Anne Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Fri, 2003-01-31 at 22:36, Anne Wilson wrote: > On Friday 31 Jan 2003 11:27 am, Margot wrote: > > So perhaps the answer is just that I need to use a different ISP? I've > > started a new thread asking for recommendations... > > The messages, to me, indicate that either > a) you are timing out - but IIRC you have already set that as high as it will > go > b) you are failing authentication. I think this is the real problem. Yes, > if Eurobel are the real problem, you may have to look elsewhere. FWIW I use > Mailbox for my adsl isp. You may wish to check out there website. I found > them through the adslguide site, that looks at service and customer > satisfaction, and have been delighted with them. What's more they don't eek > when you say linux. > > Anne Due to the problems with timeouts with KPPP, I'd suggest giving wvdial a go since it sometimes bypasses the idiosyncrasies of KPPP and initiates a connection. The wvdial package is on the CD set...can't recall where, though... -- Fri, 31 Jan 2003 22:45:00 +1100 10:45pm up 1 day, 1:42, 5 users, load average: 0.51, 0.40, 0.18 -- |____ | kuhn media australia| | / ,, /| |'-. | http://kma.0catch.com | | .\__/ || | | |=| | _ / `._ \|_|_.-' | stephen kuhn| | | / \__.`=._) (_ | email: [EMAIL PROTECTED] | | |/ ._/ |"| | email: [EMAIL PROTECTED]| | |'. `\ | | |icq: 5483808 | | ;"""/ / | | | | | smk ) /_/| |.---.| | mobile: 0410-728-389| | ' `-`' " " | Berkeley, New South Wales, AU | -- linux user:267497 * RH 8.0 * PC/Mac/Linux/Networking/Consulting -- birth, n: The first and direst of all disasters. -- Ambrose Bierce, "The Devil's Dictionary" Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 31 Jan 2003 11:27 am, Margot wrote: > So perhaps the answer is just that I need to use a different ISP? I've > started a new thread asking for recommendations... The messages, to me, indicate that either a) you are timing out - but IIRC you have already set that as high as it will go b) you are failing authentication. I think this is the real problem. Yes, if Eurobel are the real problem, you may have to look elsewhere. FWIW I use Mailbox for my adsl isp. You may wish to check out there website. I found them through the adslguide site, that looks at service and customer satisfaction, and have been delighted with them. What's more they don't eek when you say linux. Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "Anne Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, January 30, 2003 10:03 AM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) Anne, I used the wizard in MCC to set up the connection again, then used the Mozilla wizard to set up my account, but still no luck. As eurobell failed to give a sensible answer to my question about authentication protocol, I tried all the options! This is what I got... As PAP: Failed to connect to server mail.eurobell.co.uk As CHAP: Failed to connect to server mail.eurobell.co.uk As Terminal-based: Gave me a terminal screen where I put in my username, then I got The pppd daemon died unexpectedly Exit status:16 As Script-based: The pppd daemon died unexpectedly Exit status:16 Consulted man pppd - found that Exit status 16 = The link was terminated by the modem hanging up. Originally I thought the problem might be failure of the hardware module located between chair and keyboard - I have ME, and sometimes my brain gets a bit foggy! Now I think it is more likely that eurobell has some weird setup that they can't understand themselves, let alone explain to other people! So perhaps the answer is just that I need to use a different ISP? I've started a new thread asking for recommendations... Meanwhile, I don't feel inclined to waste any more of my time or yours on this problem - I'm sure we've all got better things to do - but big thanks to Anne and all others for help so far. Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "Chuck Burns" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, January 30, 2003 12:33 AM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > On Wed, January 29 2003 5:19 pm, FemmeFatale wrote: > > Hi Margot! I haven't followed this whole thread but if I may say, your ISP > > Is full of shit. ZA has nothing to do with them. It just shields your > > comp from outside of the LAN computers. IE, Net comps on the other end. > > Actually, that's not QUITE true, perhaps her ISP uses some transparent > proxying that ZA blocks. I have seen cases where firewalls DO cause problems > with certain ISPs. Although, that is not her problem, that is the ISP's. > Or, perhaps they have a very non-standard way of giving her internet access, > perhaps using some sort of virtual networking, automatically set up at their > end. If this is the case, then 9 times out of 10, any firewall would break > it. I could get quite technical, in the ways it could happen.. But there is > no time, nor is this the proper place. > > However, to help you with your problem, I would suggest that you, at the > (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and see > what the default policies are.. INPUT and OUTPUT should be allowed.. If they > are, then we have another problem, but it's a start. > > -- > Chuck Burns, Jr <[EMAIL PROTECTED]> Hi Chuck Logged in as user, su to root, went to (EEK!!) command line, tried both ipchains -F and ipchains -L, got the same error message for both: "Could not run the specified command". In case there was a permission problem, tried logging in as root and using root console for both commands, and got "command not found". Is there somewhere else to look for these default policies? Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 31 Jan 2003 2:05 am, Larry Williams wrote: > On Thursday 30 January 2003 14:24, Anne Wilson wrote: > > As root edit /etc/sysconfig/network and manually remove the GATEWAY > > entry. Reboot the machine and the DNS resolution should start working ok. > > Actually, as I'm quickly learning, there shouldn't be a need to reboot. > You will have to restart your network service, whcih can be done as root by > typing "service network restart" > In general I would agree - reboots are usually not needed, but in my experience if you have had problems (as distinct from just adjusting or adding something) it may be necessary, to clean out the junk, I suppose. Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Thursday 30 January 2003 14:24, Anne Wilson wrote: > As root edit /etc/sysconfig/network and manually remove the GATEWAY entry. > Reboot the machine and the DNS resolution should start working ok. Actually, as I'm quickly learning, there shouldn't be a need to reboot. You will have to restart your network service, whcih can be done as root by typing "service network restart" Cheers, Larry Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Thursday 30 Jan 2003 10:03 am, Anne Wilson wrote: Margot, I've been discussing your problem off-list with a knowledgeable friend. Here are his comments which should prove useful: It's probably the gateway setting. This is a recognised problem in Mdk 9 when you auto install and have a lan card and a modem. As root edit /etc/sysconfig/network and manually remove the GATEWAY entry. Reboot the machine and the DNS resolution should start working ok. ps there are full details in the archives somewhere (errata) HTH Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Wednesday 29 Jan 2003 7:53 pm, Margot wrote: > TCP/IP settings from windoze machine: > All the following are checked: > Server assigned IP address > Server assigned name server address > Use IP header compression > Use default gateway on remote network > > The servers are: > POP server: pop.eurobell.co.uk > SMTP server: mail.eurobell.co.uk > News server: news.eurobell.co.uk OK - let's try to sort this out. I'm on adsl now, so I haven't set a connection up like this under 9.0, but I've got the manual in front of me, so it should prompt the memory. In MCC, open Network & Internet, then Connection. You should see your present connection listed there. If you are on a lan, you will see that too. If I remember correctly, under 8.2 it was difficult to do anything useful to the profile without clicking on the Expert button, which then allowed you to choose between amending the lan connection and amending the internet connection. This allows manual configuration. If you are not on a lan, I presume that you will not need that. Anyway, we'll try the wizard way first. Connection name - Eurobell Phone number - your dial-in number - since you're on adsl this will not be an option, I guess. Login ID - as issued by Eurobell - just the same as you need in windows Password - ditto Authentication - Eurobell should have told you the type to use. If they haven't you will have to experiment. I think CHAP is the most common. Domain name - eurobell.co.uk First DNS Server - Eurobell should have given you at least one dns server ip, preferrably two. The wizard says 'Optional' but do put them in. That should be all you need to connect. From what you have said before I'm guessing that you probably have this part right, except, possibly the dns server ip. You would be able to connect, but may not be able to surf if you don't have that ip in your configuration. To get email and news you then have to set up a client. I'll give you the setting for Mozilla, because it does both email and news. You can apply pretty much the same to any other clients you choose. When you first go to Moz Mail & Newsgroups it runs a wizard. If this has already been done while you were experimenting, you can make changes by clicking on the top line of the account you set up, then selecting 'View Settings for thie Account'. First screen Account name - theoretically it can be anything you like, but it's safest to call it by your Eurobell login name - some clients use this field for logging in. Your Name - Margot Email Address - your usual address Reply-to-Address - don't set this unless you want replies to go to a different account. It causes problems for the list. Compose messages in html - unchecked Server Settings (second screen, from left-hand menu) Server Name - mail.eurobell.co.uk User name - As given to you by Eurobell - the one you use to log in Port - usually set to 110 Make your selections from the next set of boxes. If you are going to experiment with several clients, select 'Leave messages on server@'for all but one of them. For the local directory, leave the default. Copies & Folders I like to select Place a copy in Local Folders for all sections - you keep copies on your hdd then. I like to feel in control The rest of the pages you can leave at default. Go down the left-hand column then to Outgoing Server (SMTP) This screen is important. Server Name - smtp.eurobell.co.uk Use name and password - this depends on the isp. Try without it. If it doesn't work set it to the ones you need for Eurobell. Some smtp servers use it, some don't and will bounce your mail if you tick it. That should get you mail. Setting up a mail server is almost exactly the same. Try all that and let us know what happens. If it still doesn't work, try to note down exactly how far you get - what happens, and when it stops responding. HTH Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Thursday 30 Jan 2003 12:33 am, Chuck Burns wrote: > On Wed, January 29 2003 5:19 pm, FemmeFatale wrote: > > Hi Margot! I haven't followed this whole thread but if I may say, your > > ISP Is full of shit. ZA has nothing to do with them. It just shields > > your comp from outside of the LAN computers. IE, Net comps on the other > > end. > > Actually, that's not QUITE true, perhaps her ISP uses some transparent > proxying that ZA blocks. I have seen cases where firewalls DO cause > problems with certain ISPs. Although, that is not her problem, that is the > ISP's. Or, perhaps they have a very non-standard way of giving her internet > access, perhaps using some sort of virtual networking, automatically set up > at their end. If this is the case, then 9 times out of 10, any firewall > would break it. I could get quite technical, in the ways it could happen.. > But there is no time, nor is this the proper place. > > However, to help you with your problem, I would suggest that you, at the > (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and > see what the default policies are.. INPUT and OUTPUT should be allowed.. If > they are, then we have another problem, but it's a start. Chuck - wouldn't it be sensible to switch off the firewall altogether until we are sure that she has a connection set up? Then you or someone else knowledgeable could help her get the firewall right, knowing that there wasn't two problems? As far as I know she hasn't actually managed a connection yet. Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
At 06:33 PM 1/29/2003 -0600, you wrote: On Wed, January 29 2003 5:19 pm, FemmeFatale wrote: > Hi Margot! I haven't followed this whole thread but if I may say, your ISP > Is full of shit. ZA has nothing to do with them. It just shields your > comp from outside of the LAN computers. IE, Net comps on the other end. Actually, that's not QUITE true, perhaps her ISP uses some transparent proxying that ZA blocks. I have seen cases where firewalls DO cause problems with certain ISPs. Although, that is not her problem, that is the ISP's. Or, perhaps they have a very non-standard way of giving her internet access, perhaps using some sort of virtual networking, automatically set up at their end. If this is the case, then 9 times out of 10, any firewall would break it. I could get quite technical, in the ways it could happen.. But there is no time, nor is this the proper place. However, to help you with your problem, I would suggest that you, at the (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and see what the default policies are.. INPUT and OUTPUT should be allowed.. If they are, then we have another problem, but it's a start. -- Chuck Burns, Jr <[EMAIL PROTECTED]> *laffs*, twice in day I'm being corrected by the same guy! Damn! Guess these painkillers are working overtime Thx again Chuck, I hadn't thought of those angles. - FemmeFatale Good Decisions You boss Made: "We'll do as you suggest and go with Linux. I've always liked that character from Peanuts." - Source: Dilbert Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Wed, January 29 2003 5:19 pm, FemmeFatale wrote: > Hi Margot! I haven't followed this whole thread but if I may say, your ISP > Is full of shit. ZA has nothing to do with them. It just shields your > comp from outside of the LAN computers. IE, Net comps on the other end. Actually, that's not QUITE true, perhaps her ISP uses some transparent proxying that ZA blocks. I have seen cases where firewalls DO cause problems with certain ISPs. Although, that is not her problem, that is the ISP's. Or, perhaps they have a very non-standard way of giving her internet access, perhaps using some sort of virtual networking, automatically set up at their end. If this is the case, then 9 times out of 10, any firewall would break it. I could get quite technical, in the ways it could happen.. But there is no time, nor is this the proper place. However, to help you with your problem, I would suggest that you, at the (EEK!!) command line, su to root, type ipchains -F, then ipchains -L and see what the default policies are.. INPUT and OUTPUT should be allowed.. If they are, then we have another problem, but it's a start. -- Chuck Burns, Jr <[EMAIL PROTECTED]> ---===--- Life is full of concepts that are poorly defined. In fact, there are very few concepts that aren't. It's hard to think of any in non-technical fields. -- Daniel Kimberg Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
At 06:58 PM 1/29/2003 +, you wrote: Dennis, Sorry for delay in replying - not been well. Thanks for your suggestion, but this was one of the first things I tried as I read it in another thread. I thought it might work because I installed Zone Alarm on the W98 machine a while ago and then had to uninstall it again when it prevented all internet access - similar problem to the one I have now - eurobell said their service was "not compatible" with Zone Alarm! Sadly, switching off the firewall didn't help this time - do you think I need to uninstall it completely as I had to do with Zone Alarm? Margot Hi Margot! I haven't followed this whole thread but if I may say, your ISP Is full of shit. ZA has nothing to do with them. It just shields your comp from outside of the LAN computers. IE, Net comps on the other end. If you need/want ZA still email me off list I'll give you instructions with Pictures on how to set it up correctly. Its not hard. I have 2 comps here using it now. :) - FemmeFatale Good Decisions You boss Made: "We'll do as you suggest and go with Linux. I've always liked that character from Peanuts." - Source: Dilbert Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
Anne, Sorry for delay in replying, not been well for a few days. I've managed to extract some information from the windoze machine and from eurobell, but I don't know how helpful it will be - perhaps you will be able to tell me where I put these things in linux? - Original Message - From: "Anne Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 24, 2003 7:13 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) On Friday 24 Jan 2003 6:02 pm, Margot wrote: >> I can't surf, send or receive email, or access newsgroups. I've set up my >> account details in all the applications I can find - Kmail etc. - and I >> don't mind which I use for the moment... will probably develop a preference >> over time, but for now would be happy with anything I can get to work! >> >> I have followed "et"s suggestion - found "gateway" in kppp and changed it >> to 0.0.0.0, but still no luck. >> >I don't remember gateway in kppp - but that would be because I was not connecting over a lan. > You don't need gateway for a single modem connection. >If this is a cable adsl connection that may be different - I don't know. >> I have also added the DNS server IP addresses as instructed by Derek. >> >> Still getting the same error message "host eurobell unknown". Unless >> Mandrake/Linux follows the Microsoft tradition of generating error messages >> that are completely unrelated to the actual problem, I assume the problem >> is something to do with "host" - but what? >This and your related comment on the original post seem to me to point to the dns problem. > I presume that your 'host eurobell unknown' comes when you put their url into a browser? Also when I try to send or collect mail or access newsgroups. I get "host google unknown" if I try their url in browser. > If so, then it means that either you have spelled it wrong - unlikely - or that you are not connecting to a dns server to resolve it. > Your isp will assign you a number, but unless you have told your setup the primary (and secondary if you know it) dns lookup address for your isp it cannot find the numerical address that it needs to translate a url. >Does that make sense to you? It should sort out the web browsing. >> Would be grateful for any further suggestions. >> >> Margot >> > >For email, the usual problem is the login. ISPs have different ideas about how you need to give the username Username is just margotlawrence >Another stumbling block is the authentication protocal. Eurobell should have told you whether it uses, for instance, chap or pap. Get the wrong one and you will get no further. Have checked with eurobell - they say they do not use chap or pap but pta (plain text authentication), or they described it as "bog standard" with no encryption & using sysco (sp?) modem racks. Does this make sense? > >> I've been reading this list for a couple of weeks and picked up some useful >> tips, but nobody seems to have exactly the same problem as me. Luckily I >> still have the old Win 98 machine running so I can access the mailing list >> - but it is annoying to have to unplug the modem and keep moving it from >> one machine to the other as they are in different rooms! >> >This is a big plus. If you go into the windows setup and go through the >properties screen for tcp/ip noting down every setting that's there it should help. > Post the settings here if you need any clarification. TCP/IP settings from windoze machine: All the following are checked: Server assigned IP address Server assigned name server address Use IP header compression Use default gateway on remote network The servers are: POP server: pop.eurobell.co.uk SMTP server: mail.eurobell.co.uk News server: news.eurobell.co.uk Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
Title: RE: [newbie] Internet Connection Problem (long, sorry!)
Dennis,
Sorry for delay in replying - not been well. Thanks
for your suggestion, but this was one of the first things I tried as I read it
in another thread.
I thought it might work because I installed Zone
Alarm on the W98 machine a while ago and then had to uninstall it again when it
prevented all internet access - similar problem to the one I have now - eurobell
said their service was "not compatible" with Zone Alarm!
Sadly, switching off the firewall didn't help
this time - do you think I need to uninstall it completely as I had to do with
Zone Alarm?
Margot
- Original Message -
From:
Myers, Dennis R NWO
To: '[EMAIL PROTECTED]'
Sent: Friday, January 24, 2003 6:33
PM
Subject: RE: [newbie] Internet
Connection Problem (long, sorry!)
Try opening MCC and then security and turn off the firewall
by clicking on the square that says everything, no firewall, then apply and
then try your internet connection again. If that solves the problem you
should be able to turn the firewall on again and still get a connection.
HTH Dennis M.
Re: [newbie] Internet Connection Problem (long, sorry!)
On Friday 24 Jan 2003 6:02 pm, Margot wrote: > I can't surf, send or receive email, or access newsgroups. I've set up my > account details in all the applications I can find - Kmail etc. - and I > don't mind which I use for the moment... will probably develop a preference > over time, but for now would be happy with anything I can get to work! > > I have followed "et"s suggestion - found "gateway" in kppp and changed it > to 0.0.0.0, but still no luck. > I don't remember gateway in kppp - but that would be because I was not connecting over a lan. You don't need gateway for a single modem connection. If this is a cable adsl connection that may be different - I don't know. > I have also added the DNS server IP addresses as instructed by Derek. > > Still getting the same error message "host eurobell unknown". Unless > Mandrake/Linux follows the Microsoft tradition of generating error messages > that are completely unrelated to the actual problem, I assume the problem > is something to do with "host" - but what? This and your related comment on the original post seem to me to point to the dns problem. I presume that your 'host eurobell unknown' comes when you put their url into a browser? If so, then it means that either you have spelled it wrong - unlikely - or that you are not connecting to a dns server to resolve it. Your isp will assign you a number, but unless you have told your setup the primary (and secondary if you know it) dns lookup address for your isp it cannot find the numerical address that it needs to translate a url. Does that make sense to you? It should sort out the web browsing. > > Would be grateful for any further suggestions. > > Margot > > Text of original message from 22/1/03: > > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > internet. > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > to work OK - it dials, verifies my username and password, and is clocking > up a penny a minute for the connection when I test it - but I can't get any > further than that. > > I've tried setting up my details (username, password, server names as > supplied by eurobell), but when I use the various applications to try to > access www, usenet, email accounts I just get error messages - message > wording varies depending on the application, but amounting to "host > eurobell unknown". > For email, the usual problem is the login. ISPs have different ideas about how you need to give the username (tiscali, for instance, require the whole [EMAIL PROTECTED], but most just require abc). Don't forget that it is case sensitive, as is your password. Another stumbling block is the authentication protocal. Eurobell should have told you whether it uses, for instance, chap or pap. Get the wrong one and you will get no further. > I've checked the documentation on the machine and printed out several trees > worth, but still can't crack this. The only documentation I found that > seems relevant told me that the host name should be in the /etc/hosts file. > This is what my /etc/hosts file contains: > > 127.0.0.1 localhost.localdomain localhost > 192.168.0.50 home > > No mention of eurobell in the file. Should I add something here and, if so, > what? > > I've been reading this list for a couple of weeks and picked up some useful > tips, but nobody seems to have exactly the same problem as me. Luckily I > still have the old Win 98 machine running so I can access the mailing list > - but it is annoying to have to unplug the modem and keep moving it from > one machine to the other as they are in different rooms! > This is a big plus. If you go into the windows setup and go through the properties screen for tcp/ip noting down every setting that's there it should help. Post the settings here if you need any clarification. > I tried eurobell's tech support, but their first question was "which > version of Windows do you have?" and the conversation went downhill from > there. It's absolutely ludicrous. They probably can't talk you through as easily as in windows, because they can't see the screen layout, but the questions and answers are exactly the same whether it is windows or linux. Sorry I can't be too specific, as I don't know your setup, but I hope this has given you a few pointers. Come back with the windows settings if you need to. Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
RE: [newbie] Internet Connection Problem (long, sorry!)
Title: RE: [newbie] Internet Connection Problem (long, sorry!) Try opening MCC and then security and turn off the firewall by clicking on the square that says everything, no firewall, then apply and then try your internet connection again. If that solves the problem you should be able to turn the firewall on again and still get a connection. HTH Dennis M. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Margot Sent: Friday, January 24, 2003 12:03 PM To: [EMAIL PROTECTED] Subject: Re: [newbie] Internet Connection Problem (long, sorry!) - Original Message - From: "Anne Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 8:25 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) On Wednesday 22 Jan 2003 8:15 pm, Margot wrote: >> >> I do use kppp - I'll try adding the ip addresses and get back to you. As >> for beating eurobell, I can't beat them and wish I'd never joined them! But >> never anticipated running Linux when I signed up with eurobell:-) >> Margot >I've only half-followed this, so sorry if I'm making you repeat yourself. As I understand it, you appear to have a connection to your isp, but can't surf or collect email. Is that correct? >If that's so, then kppp is set up ok. You then need to configure an account in a browser and email client. Which one do you want to use? One of us should be able to talk you through whichever you choose. >Anne Anne, Thanks for your offer of help. I've put the text of my original message at the bottom of this reply so you can read it and see where I started from and those who have already seen it can stop scrolling before they get that far down. I can't surf, send or receive email, or access newsgroups. I've set up my account details in all the applications I can find - Kmail etc. - and I don't mind which I use for the moment... will probably develop a preference over time, but for now would be happy with anything I can get to work! I have followed "et"s suggestion - found "gateway" in kppp and changed it to 0.0.0.0, but still no luck. I have also added the DNS server IP addresses as instructed by Derek. Still getting the same error message "host eurobell unknown". Unless Mandrake/Linux follows the Microsoft tradition of generating error messages that are completely unrelated to the actual problem, I assume the problem is something to do with "host" - but what? Would be grateful for any further suggestions. Margot Text of original message from 22/1/03: I'm a very newbie running Mandrake 9 and I can't get it to connect to the internet. My ISP is eurobell. I've set up the connection in MCC, and that bit seems to work OK - it dials, verifies my username and password, and is clocking up a penny a minute for the connection when I test it - but I can't get any further than that. I've tried setting up my details (username, password, server names as supplied by eurobell), but when I use the various applications to try to access www, usenet, email accounts I just get error messages - message wording varies depending on the application, but amounting to "host eurobell unknown". I've checked the documentation on the machine and printed out several trees worth, but still can't crack this. The only documentation I found that seems relevant told me that the host name should be in the /etc/hosts file. This is what my /etc/hosts file contains: 127.0.0.1 localhost.localdomain localhost 192.168.0.50 home No mention of eurobell in the file. Should I add something here and, if so, what? I've been reading this list for a couple of weeks and picked up some useful tips, but nobody seems to have exactly the same problem as me. Luckily I still have the old Win 98 machine running so I can access the mailing list - but it is annoying to have to unplug the modem and keep moving it from one machine to the other as they are in different rooms! I tried eurobell's tech support, but their first question was "which version of Windows do you have?" and the conversation went downhill from there. Can anyone help? TIA Margot Lawrence
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "Anne Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 8:25 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) On Wednesday 22 Jan 2003 8:15 pm, Margot wrote: >> >> I do use kppp - I'll try adding the ip addresses and get back to you. As >> for beating eurobell, I can't beat them and wish I'd never joined them! But >> never anticipated running Linux when I signed up with eurobell:-) >> Margot >I've only half-followed this, so sorry if I'm making you repeat yourself. As I understand it, you appear to have a connection to your isp, but can't surf or collect email. Is that correct? >If that's so, then kppp is set up ok. You then need to configure an account in a browser and email client. Which one do you want to use? One of us should be able to talk you through whichever you choose. >Anne Anne, Thanks for your offer of help. I've put the text of my original message at the bottom of this reply so you can read it and see where I started from and those who have already seen it can stop scrolling before they get that far down. I can't surf, send or receive email, or access newsgroups. I've set up my account details in all the applications I can find - Kmail etc. - and I don't mind which I use for the moment... will probably develop a preference over time, but for now would be happy with anything I can get to work! I have followed "et"s suggestion - found "gateway" in kppp and changed it to 0.0.0.0, but still no luck. I have also added the DNS server IP addresses as instructed by Derek. Still getting the same error message "host eurobell unknown". Unless Mandrake/Linux follows the Microsoft tradition of generating error messages that are completely unrelated to the actual problem, I assume the problem is something to do with "host" - but what? Would be grateful for any further suggestions. Margot Text of original message from 22/1/03: I'm a very newbie running Mandrake 9 and I can't get it to connect to the internet. My ISP is eurobell. I've set up the connection in MCC, and that bit seems to work OK - it dials, verifies my username and password, and is clocking up a penny a minute for the connection when I test it - but I can't get any further than that. I've tried setting up my details (username, password, server names as supplied by eurobell), but when I use the various applications to try to access www, usenet, email accounts I just get error messages - message wording varies depending on the application, but amounting to "host eurobell unknown". I've checked the documentation on the machine and printed out several trees worth, but still can't crack this. The only documentation I found that seems relevant told me that the host name should be in the /etc/hosts file. This is what my /etc/hosts file contains: 127.0.0.1 localhost.localdomain localhost 192.168.0.50 home No mention of eurobell in the file. Should I add something here and, if so, what? I've been reading this list for a couple of weeks and picked up some useful tips, but nobody seems to have exactly the same problem as me. Luckily I still have the old Win 98 machine running so I can access the mailing list - but it is annoying to have to unplug the modem and keep moving it from one machine to the other as they are in different rooms! I tried eurobell's tech support, but their first question was "which version of Windows do you have?" and the conversation went downhill from there. Can anyone help? TIA Margot Lawrence Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
> > > > Welcome Margot > > Two suggestions. First does this machine have an Ethernet interface? If > > yes, > > > and you do not need it for a local network then disable it either in the > > BIOS > > > settings, or by simply setting it to not start on boot in the Mandrake > > Network configuration. > > I have no idea if there is an ethernet interface. Where do I look to check > this? If I find one, HOW do I disable it or set it not to start? Do not worry. Just do the DNS setting bit > > > Second. Did you put your ISPs DNS server IP address into your dial > > configuration? I looked them up on the Eurobell site for you. They are > > 212.24.65.65 and 212.24.65.199 > > All they told me was "server assigned"! Sure. But put the numbers in anyway. Just run through the wizard in MandrakeControl Centre>Networking>Network Connection, and you will see where to add them. derek -- -- www.jennings.homelinux.net Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Wednesday 22 Jan 2003 8:15 pm, Margot wrote: > > I do use kppp - I'll try adding the ip addresses and get back to you. As > for beating eurobell, I can't beat them and wish I'd never joined them! But > never anticipated running Linux when I signed up with eurobell:-) > Margot I've only half-followed this, so sorry if I'm making you repeat yourself. As I understand it, you appear to have a connection to your isp, but can't surf or collect email. Is that correct? If that's so, then kppp is set up ok. You then need to configure an account in a browser and email client. Which one do you want to use? One of us should be able to talk you through whichever you choose. Anne -- Registered Linux User No.293302 Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "Vahur Lokk" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 1:46 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > On Wednesday 22 January 2003 15:09, you wrote: > > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > > to work OK - it dials, verifies my username and password, and is clocking > > up a penny a minute for the connection when I test it - but I can't get any > > further than that. > > Most probably you use kppp for dial-up? If you dont, start using. > Anyway, run kppp, then make (or if you already have it - edit) an account. > See that ip addresses for DNS servers are there. If you dont ask them, beat > eurobell until they tell you :) Should work. > > Wahur > I do use kppp - I'll try adding the ip addresses and get back to you. As for beating eurobell, I can't beat them and wish I'd never joined them! But never anticipated running Linux when I signed up with eurobell:-) Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "et" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 2:25 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) >what did you put for "gateway".. I use 0.0.0.0 Where is "gateway"? (Probably a stupid question, but I'm very new at this...) Margot On Wednesday 22 January 2003 08:39 am, Derek Jennings wrote: > On Wednesday 22 Jan 2003 1:09 pm, Margot wrote: > > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > > internet. > > > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > > to work OK - it dials, verifies my username and password, and is clocking > > up a penny a minute for the connection when I test it - but I can't get > > any further than that. > > > > I've tried setting up my details (username, password, server names as > > supplied by eurobell), but when I use the various applications to try to > > access www, usenet, email accounts I just get error messages - message > > wording varies depending on the application, but amounting to "host > > eurobell unknown". > > > > I've checked the documentation on the machine and printed out several > > trees worth, but still can't crack this. The only documentation I found > > that seems relevant told me that the host name should be in the > > /etc/hosts file. This is what my /etc/hosts file contains: > > > > 127.0.0.1 localhost.localdomain localhost > > 192.168.0.50 home > > > > No mention of eurobell in the file. Should I add something here and, if > > so, what? > > > > I've been reading this list for a couple of weeks and picked up some > > useful tips, but nobody seems to have exactly the same problem as me. > > Luckily I still have the old Win 98 machine running so I can access the > > mailing list - but it is annoying to have to unplug the modem and keep > > moving it from one machine to the other as they are in different rooms! > > > > I tried eurobell's tech support, but their first question was "which > > version of Windows do you have?" and the conversation went downhill from > > there. > > > > Can anyone help? TIA > > Margot Lawrence > > Welcome Margot > Two suggestions. First does this machine have an Ethernet interface? If > yes, and you do not need it for a local network then disable it either in > the BIOS settings, or by simply setting it to not start on boot in the > Mandrake Network configuration. > > Second. Did you put your ISPs DNS server IP address into your dial > configuration? I looked them up on the Eurobell site for you. They are > 212.24.65.65 and 212.24.65.199 > > BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work > with Opera or Mozilla. I had to run Internet Explorer under Wine to read > their site. Grrr makes me sick! > > HTH > > derek > Want to buy your Pack or Services from MandrakeSoft? > Go to http://www.mandrakestore.com > Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "Derek Jennings" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 1:39 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > On Wednesday 22 Jan 2003 1:09 pm, Margot wrote: > > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > > internet. > > > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > > to work OK - it dials, verifies my username and password, and is clocking > > up a penny a minute for the connection when I test it - but I can't get any > > further than that. > > > > I've tried setting up my details (username, password, server names as > > supplied by eurobell), but when I use the various applications to try to > > access www, usenet, email accounts I just get error messages - message > > wording varies depending on the application, but amounting to "host > > eurobell unknown". > > > > I've checked the documentation on the machine and printed out several trees > > worth, but still can't crack this. The only documentation I found that > > seems relevant told me that the host name should be in the /etc/hosts file. > > This is what my /etc/hosts file contains: > > > > 127.0.0.1 localhost.localdomain localhost > > 192.168.0.50 home > > > > No mention of eurobell in the file. Should I add something here and, if so, > > what? > > > > I've been reading this list for a couple of weeks and picked up some useful > > tips, but nobody seems to have exactly the same problem as me. Luckily I > > still have the old Win 98 machine running so I can access the mailing list > > - but it is annoying to have to unplug the modem and keep moving it from > > one machine to the other as they are in different rooms! > > > > I tried eurobell's tech support, but their first question was "which > > version of Windows do you have?" and the conversation went downhill from > > there. > > > > Can anyone help? TIA > > Margot Lawrence > > Welcome Margot > Two suggestions. First does this machine have an Ethernet interface? If yes, > and you do not need it for a local network then disable it either in the BIOS > settings, or by simply setting it to not start on boot in the Mandrake > Network configuration. I have no idea if there is an ethernet interface. Where do I look to check this? If I find one, HOW do I disable it or set it not to start? > > Second. Did you put your ISPs DNS server IP address into your dial > configuration? I looked them up on the Eurobell site for you. They are > 212.24.65.65 and 212.24.65.199 All they told me was "server assigned"! > > BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work with > Opera or Mozilla. I had to run Internet Explorer under Wine to read their > site. Grrr makes me sick! > > HTH > > derek > I'd be happy to change ISP because of their attitude, but I use their phone service so it would be a lot of hassle. Margot Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
- Original Message - From: "Aaron Mehl" <[EMAIL PROTECTED]> To: "linux newbie" <[EMAIL PROTECTED]> Sent: Wednesday, January 22, 2003 3:20 PM Subject: Re: [newbie] Internet Connection Problem (long, sorry!) > Hi What modem are you using?? 3Com US Robotics 56K Message Modem > Did you use the mandrake internet connection wizard?? Yes - several times! > Please give us some more information so we can help. > What else do you need to know? And, as I'm very new to this, where do I need to look? > Aaron > On Wed, 2003-01-22 at 08:09, Margot wrote: > > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > > internet. > > > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems to > > work OK - it dials, verifies my username and password, and is clocking up a > > penny a minute for the connection when I test it - but I can't get any > > further than that. > > > > I've tried setting up my details (username, password, server names as > > supplied by eurobell), but when I use the various applications to try to > > access www, usenet, email accounts I just get error messages - message > > wording varies depending on the application, but amounting to "host eurobell > > unknown". > > > > I've checked the documentation on the machine and printed out several trees > > worth, but still can't crack this. The only documentation I found that seems > > relevant told me that the host name should be in the /etc/hosts file. This > > is what my /etc/hosts file contains: > > > > 127.0.0.1 localhost.localdomain localhost > > 192.168.0.50 home > > > > No mention of eurobell in the file. Should I add something here and, if so, > > what? > > > > I've been reading this list for a couple of weeks and picked up some useful > > tips, but nobody seems to have exactly the same problem as me. Luckily I > > still have the old Win 98 machine running so I can access the mailing list - > > but it is annoying to have to unplug the modem and keep moving it from one > > machine to the other as they are in different rooms! > > > > I tried eurobell's tech support, but their first question was "which version > > of Windows do you have?" and the conversation went downhill from there. > > > > Can anyone help? TIA > > Margot Lawrence > > > > > > > > __ > > > > Want to buy your Pack or Services from MandrakeSoft? > > Go to http://www.mandrakestore.com > > > > Want to buy your Pack or Services from MandrakeSoft? > Go to http://www.mandrakestore.com > Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
what did you put for "gateway".. I use 0.0.0.0 On Wednesday 22 January 2003 08:39 am, Derek Jennings wrote: > On Wednesday 22 Jan 2003 1:09 pm, Margot wrote: > > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > > internet. > > > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > > to work OK - it dials, verifies my username and password, and is clocking > > up a penny a minute for the connection when I test it - but I can't get > > any further than that. > > > > I've tried setting up my details (username, password, server names as > > supplied by eurobell), but when I use the various applications to try to > > access www, usenet, email accounts I just get error messages - message > > wording varies depending on the application, but amounting to "host > > eurobell unknown". > > > > I've checked the documentation on the machine and printed out several > > trees worth, but still can't crack this. The only documentation I found > > that seems relevant told me that the host name should be in the > > /etc/hosts file. This is what my /etc/hosts file contains: > > > > 127.0.0.1 localhost.localdomain localhost > > 192.168.0.50 home > > > > No mention of eurobell in the file. Should I add something here and, if > > so, what? > > > > I've been reading this list for a couple of weeks and picked up some > > useful tips, but nobody seems to have exactly the same problem as me. > > Luckily I still have the old Win 98 machine running so I can access the > > mailing list - but it is annoying to have to unplug the modem and keep > > moving it from one machine to the other as they are in different rooms! > > > > I tried eurobell's tech support, but their first question was "which > > version of Windows do you have?" and the conversation went downhill from > > there. > > > > Can anyone help? TIA > > Margot Lawrence > > Welcome Margot > Two suggestions. First does this machine have an Ethernet interface? If > yes, and you do not need it for a local network then disable it either in > the BIOS settings, or by simply setting it to not start on boot in the > Mandrake Network configuration. > > Second. Did you put your ISPs DNS server IP address into your dial > configuration? I looked them up on the Eurobell site for you. They are > 212.24.65.65 and 212.24.65.199 > > BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work > with Opera or Mozilla. I had to run Internet Explorer under Wine to read > their site. Grrr makes me sick! > > HTH > > derek Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Wednesday 22 January 2003 15:09, you wrote: > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > to work OK - it dials, verifies my username and password, and is clocking > up a penny a minute for the connection when I test it - but I can't get any > further than that. Most probably you use kppp for dial-up? If you dont, start using. Anyway, run kppp, then make (or if you already have it - edit) an account. See that ip addresses for DNS servers are there. If you dont ask them, beat eurobell until they tell you :) Should work. Wahur Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
On Wednesday 22 Jan 2003 1:09 pm, Margot wrote: > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > internet. > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems > to work OK - it dials, verifies my username and password, and is clocking > up a penny a minute for the connection when I test it - but I can't get any > further than that. > > I've tried setting up my details (username, password, server names as > supplied by eurobell), but when I use the various applications to try to > access www, usenet, email accounts I just get error messages - message > wording varies depending on the application, but amounting to "host > eurobell unknown". > > I've checked the documentation on the machine and printed out several trees > worth, but still can't crack this. The only documentation I found that > seems relevant told me that the host name should be in the /etc/hosts file. > This is what my /etc/hosts file contains: > > 127.0.0.1 localhost.localdomain localhost > 192.168.0.50 home > > No mention of eurobell in the file. Should I add something here and, if so, > what? > > I've been reading this list for a couple of weeks and picked up some useful > tips, but nobody seems to have exactly the same problem as me. Luckily I > still have the old Win 98 machine running so I can access the mailing list > - but it is annoying to have to unplug the modem and keep moving it from > one machine to the other as they are in different rooms! > > I tried eurobell's tech support, but their first question was "which > version of Windows do you have?" and the conversation went downhill from > there. > > Can anyone help? TIA > Margot Lawrence Welcome Margot Two suggestions. First does this machine have an Ethernet interface? If yes, and you do not need it for a local network then disable it either in the BIOS settings, or by simply setting it to not start on boot in the Mandrake Network configuration. Second. Did you put your ISPs DNS server IP address into your dial configuration? I looked them up on the Eurobell site for you. They are 212.24.65.65 and 212.24.65.199 BTW: Eurobell are a typical Microsoft outfit. Their web pages do not work with Opera or Mozilla. I had to run Internet Explorer under Wine to read their site. Grrr makes me sick! HTH derek -- -- www.jennings.homelinux.net Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [newbie] Internet Connection Problem (long, sorry!)
Hi What modem are you using?? Did you use the mandrake internet connection wizard?? Please give us some more information so we can help. Aaron On Wed, 2003-01-22 at 08:09, Margot wrote: > I'm a very newbie running Mandrake 9 and I can't get it to connect to the > internet. > > My ISP is eurobell. I've set up the connection in MCC, and that bit seems to > work OK - it dials, verifies my username and password, and is clocking up a > penny a minute for the connection when I test it - but I can't get any > further than that. > > I've tried setting up my details (username, password, server names as > supplied by eurobell), but when I use the various applications to try to > access www, usenet, email accounts I just get error messages - message > wording varies depending on the application, but amounting to "host eurobell > unknown". > > I've checked the documentation on the machine and printed out several trees > worth, but still can't crack this. The only documentation I found that seems > relevant told me that the host name should be in the /etc/hosts file. This > is what my /etc/hosts file contains: > > 127.0.0.1 localhost.localdomain localhost > 192.168.0.50 home > > No mention of eurobell in the file. Should I add something here and, if so, > what? > > I've been reading this list for a couple of weeks and picked up some useful > tips, but nobody seems to have exactly the same problem as me. Luckily I > still have the old Win 98 machine running so I can access the mailing list - > but it is annoying to have to unplug the modem and keep moving it from one > machine to the other as they are in different rooms! > > I tried eurobell's tech support, but their first question was "which version > of Windows do you have?" and the conversation went downhill from there. > > Can anyone help? TIA > Margot Lawrence > > > > __ > > Want to buy your Pack or Services from MandrakeSoft? > Go to http://www.mandrakestore.com Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[newbie] Internet Connection Problem (long, sorry!)
I'm a very newbie running Mandrake 9 and I can't get it to connect to the internet. My ISP is eurobell. I've set up the connection in MCC, and that bit seems to work OK - it dials, verifies my username and password, and is clocking up a penny a minute for the connection when I test it - but I can't get any further than that. I've tried setting up my details (username, password, server names as supplied by eurobell), but when I use the various applications to try to access www, usenet, email accounts I just get error messages - message wording varies depending on the application, but amounting to "host eurobell unknown". I've checked the documentation on the machine and printed out several trees worth, but still can't crack this. The only documentation I found that seems relevant told me that the host name should be in the /etc/hosts file. This is what my /etc/hosts file contains: 127.0.0.1 localhost.localdomain localhost 192.168.0.50 home No mention of eurobell in the file. Should I add something here and, if so, what? I've been reading this list for a couple of weeks and picked up some useful tips, but nobody seems to have exactly the same problem as me. Luckily I still have the old Win 98 machine running so I can access the mailing list - but it is annoying to have to unplug the modem and keep moving it from one machine to the other as they are in different rooms! I tried eurobell's tech support, but their first question was "which version of Windows do you have?" and the conversation went downhill from there. Can anyone help? TIA Margot Lawrence Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
