RE: [newbie] Setting up Intel print server on CUPS
Don't get me wrong, I am not complaining about Linux and most of my dealings with Mandrake have been fine, until this one incident. All comparisons with MS aside, I just feel that they should be a little more open concerning the "free" support. If it is limited to certain issues, they should specify it on the packaging that they are putting in stores. They claimed that my issue was not installation related; however, I only installed 2 days ago and the printing has not worked from the time I installed. They also claimed that the support was for setting up printing on one computer. Essentially that is what I am trying to do, though the printer is set up on a 2 computer network, I am only trying to get it defined to Linux. I simply felt that it was rather inappropriate (and somewhat Microsoftish) to be told that my problem, immediately upon installation, did not qualify for free installation support. Nowhere on the retail box did it have such exclusions and nowhere that I have seen in the documentation does it disclaim such problems. As much as I like the concept of Linux, certain things will have to change (and many are) before the mass consumer market will accept them as a replacement for Windows. Some of those things are being helped along by Mr. Gates, but others are under the direct control of the Linux distribution companies. One such issue is the technical support. Frankly, I think the CUPS idea is a great one, but when it does have problems (or I have a problem in configuring it straight out of the box), someone needs to support it. I would hope the mfr of the distro would do it, at least in the first few days of the install. Anyway, I don't want to rant on this. I just want to get my printer working. Mandrake to their credit did point me to a couple of other resources (including this one) that I am pursuing. Perhaps, using the shotgun approach I can get it fixed. Wendell Gragg >From: Edward Barrow <[EMAIL PROTECTED]> >Reply-To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> >To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> >Subject: RE: [newbie] Setting up Intel print server on CUPS >Date: Wed, 6 Jun 2001 14:27:51 +0100 > >On Wednesday, June 06, 2001 2:06 PM, Wendell Gragg >[SMTP:[EMAIL PROTECTED]] wrote: > > Ok, well since Mandrake refuses to help me on their official tech >support > > site, I hope you guys can get me through it. Lousy way to do business >if > > you ask me. > >oh I don't know. There's a company in Seattle, WA that's done quite well by >being even less helpful to their customers... > _ Get your FREE download of MSN Explorer at http://explorer.msn.com
RE: [newbie] Setting up Intel print server on CUPS
On Wednesday, June 06, 2001 2:06 PM, Wendell Gragg [SMTP:[EMAIL PROTECTED]] wrote: > Ok, well since Mandrake refuses to help me on their official tech support > site, I hope you guys can get me through it. Lousy way to do business if > you ask me. oh I don't know. There's a company in Seattle, WA that's done quite well by being even less helpful to their customers...
Re: [newbie] Setting up Intel print server on CUPS
Ok, well since Mandrake refuses to help me on their official tech support site, I hope you guys can get me through it. Lousy way to do business if you ask me. Anyway, CUPS is installed. The gentleman who started to help me also had me try to telnet into localhost 631 and it tells me that the connection was refused. I guess what this means is that even though the service cups start command returns with Ok, it is still not running. Is there anything else I can try? Thanks, Wendell Gragg >From: Jeanette Russo <[EMAIL PROTECTED]> >To: Wendell Gragg <[EMAIL PROTECTED]> >CC: [EMAIL PROTECTED] >Subject: Re: [newbie] Setting up Intel print server on CUPS >Date: Tue, 05 Jun 2001 17:49:26 -0500 > >Wendell Gragg wrote: > > > > I am having problems getting my printer working on LM 8.0. It is an > > HP 895c connected to an Intel Netport Express printserver. The > > printserver is on my lan as 192.168.0.2 while my computer accesses the > > internet through DHCP over a cable modem on one nic and the lan is on > > the other nic. The ip for the computer is 192.168.0.1. From linux, I > > can ping the printserver and even get to it via the browser, but CUPS > > does not recognize it. When I try to get to the printer configuration > > for KUPS, I get a message saying that the CUPS server is not active. > > Can someone point me to the proper place to find doc on doing this or > > if it is simple please let me in on what to do to get this thing > > defined? > > > > Thanks, > > Wendell Gragg > > [EMAIL PROTECTED] > > > > > > -- > > Get your FREE download of MSN Explorer at http://explorer.msn.com > > >make sure the CUPS server is installed for some reason mine was not. >Then I had to start the server. Make sure it is running >Jeanette > _ Get your FREE download of MSN Explorer at http://explorer.msn.com
Re: [newbie] Setting up Intel print server on CUPS
Wendell Gragg wrote: > > I am having problems getting my printer working on LM 8.0. It is an > HP 895c connected to an Intel Netport Express printserver. The > printserver is on my lan as 192.168.0.2 while my computer accesses the > internet through DHCP over a cable modem on one nic and the lan is on > the other nic. The ip for the computer is 192.168.0.1. From linux, I > can ping the printserver and even get to it via the browser, but CUPS > does not recognize it. When I try to get to the printer configuration > for KUPS, I get a message saying that the CUPS server is not active. > Can someone point me to the proper place to find doc on doing this or > if it is simple please let me in on what to do to get this thing > defined? > > Thanks, > Wendell Gragg > [EMAIL PROTECTED] > > > -- > Get your FREE download of MSN Explorer at http://explorer.msn.com make sure the CUPS server is installed for some reason mine was not. Then I had to start the server. Make sure it is running Jeanette
[newbie] Setting up Intel print server on CUPS
I am having problems getting my printer working on LM 8.0. It is an HP 895c connected to an Intel Netport Express printserver. The printserver is on my lan as 192.168.0.2 while my computer accesses the internet through DHCP over a cable modem on one nic and the lan is on the other nic. The ip for the computer is 192.168.0.1. From linux, I can ping the printserver and even get to it via the browser, but CUPS does not recognize it. When I try to get to the printer configuration for KUPS, I get a message saying that the CUPS server is not active. Can someone point me to the proper place to find doc on doing this or if it is simple please let me in on what to do to get this thing defined? Thanks, Wendell Gragg [EMAIL PROTECTED] Get your FREE download of MSN Explorer at http://explorer.msn.com
