Re: [VoiceOps] some of my customers DID show as Possible Spam

[Shripal Daphtary]

We get this frequently as well. It’s concerning that it normally comes from 
newly ported customers.  But the carrier always states that it is most likely 
the recipients spam service. I send my customers the same KB every time. 

Many times legitimate numbers show up as spam on Mobile carriers' spam filter 
list.  While, there is not much we can do currently as these lists are 
predominately “crowd sourced”,  we can provide you with information on how to 
request your numbers be removed 
 
Verizon Wireless  – https://voicespamfeedback.com/vsf/
Tmobile/Sprint – https://calltransparency.com/
ATT – https://hiya.com/manageyourcallerid



Thanks, 

Shripal

> On Nov 15, 2021, at 10:16 AM, Izzy Goldstein - TeleGo  
> wrote:
> 
> 
> We get Support Tickets from our clients that when they call their Customers, 
> their customers see the call from Possible or Potential Spam etc  
> 
> I reached out to our vendor we use for Termination, who is an aggregator
> and they say the issue is with the person getting the call,
> 
> Why is this happening to my customers DIDs?
> We get this complaint from several of our clients
> Could it be that our vendor is using a bad carrier to terminate the calls?
> could it be some spammer used my customers DID as their ANI so it got flagged 
> as spam ?
> 
> has anyone dealt with this or a similar issue ?
> 
> 
> -- 
> Izzy G
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[VoiceOps] Google Fi

[Shripal Daphtary]

Hi All,

Is there anyone from Google Fi on this list?  we have a slammed number
situation and they only have email support to their porting/orders
department.

thanks,
Shri
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Re: [VoiceOps] looking for IVR PBX Workflow template

[Shripal Daphtary]

Izzy - are you looking for software that JUST does the work flow
visualization, or like a CPAAS designer?



On Sun, Jul 28, 2019 at 10:32 AM Izzy Goldstein - TeleGo <
igoldst...@telego.net> wrote:

> Hi all
>
> i am looking for a workflow software that i can use to design a workflow
> for incoming calls,
> - if it is currently during business hours
> - they hear a list of options to press (different language)
> - if they press 1 for english , they will hear other greetings with other
> set of options etc
>
> i want to design this workflow so that its easy to hand off to the
> department that sets up new accounts, and they will know how to design the
> PBX for this client based on the workflow
>
> what software do you use?
> what software did you use ?
> what software have you heard of, that can do this ?
>
>
>
>
> --
>
> Izzy Goldstein
>
> Chief Technology Officer
>
> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
>
> Direct: (929) 477-2085
>
> Website: www.telego.com 
>
>
> 
>
>
> Confidentiality Notice: This e-mail may contain confidential and/or
> privileged information. If you are not the intended recipient or have
> received this e-mail in error please notify us immediately by email reply
> and destroy this e-mail. Any unauthorized copying, disclosure or
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> are expressly required not to make defamatory statements and not to
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> TeleGo will not accept any liability in respect of such communication, and
> the employee responsible will be personally liable for any damages or other
> liability arising.
>
>
> TeleGo Hosted PBX 
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Re: [VoiceOps] Creating an International Rate Deck

[Shripal Daphtary]

It helps a hell of a lot!  This is the process that I was looking for. 

Thanks, 

Shripal

> On Jun 5, 2019, at 7:10 PM, Ryan Delgrosso  wrote:
> 
> This is (un) fortunately a problem I'm intimately familiar with. In the end 
> Ive pretty much always solved it by writing a small utility or script. 
> 
> 1: You need to normalize breakouts across carriers, this means expanding to 
> the longest match, so in the previous example:  
> 
> Number dialed: 44-20-7499-9000
> Carrier A: 44 - 0.0025
> Carrier B: 442 - 0.0045
> Carrier C: 44207 - 0.0085
> 
> you end up with: 
> 44: carrier A - 0.0025
> 442: carrier A - 0.0025, Carrier B - 0.0045
> 44207: carrier A - 0.0025, Carrier B - 0.0045, Carrier C - 0.0085
> 
> Great now your routing table is instead of 215k entries, 1.3M but its 
> comparable. 
> 
> If you have a cost cap, before you do the next part, strip all routes that 
> exceed it. You don't want pricing for routes you'll never use influencing 
> your rates. 
> 
> 2: For each destination drop your lowest cost and use some combination of 
> your tolerable route depth pricing * some margin.   You might also 
> consider a smarter algo like dropping lowest if more than std dev away from 
> avg of next X carriers etc. Basically you dont want your price forced below 
> carrier 2/3 by an abnormally low 1 who in the end will never complete calls 
> satisfactorily for you. 
> 
> 3: Now, you need to de-duplicate, removing all routes whose price is 
> identical to their parent route (route stripping the right-most digit, if 
> that doesnt exist, strip again until you hit base country code) 
> 
> 4: Finally, take your rate deck to your sales team and listen to them tell 
> you how they cannot sell it because its more expensive than 
> . 
> 
> There are lots of other ways to do this, but i pretty much always implement 
> some flavor of this process. 
> 
> FYI, after expansion, if you have the means, its always worth adding a step 
> that scans for fictitious codes. Occasionally IRSF perpetrators will inject 
> bogus country sub-codes in the hopes of getting FAS traffic from fraudsters. 
> 
> Hope that helps. 
> 
> -Ryan 
> 
>> On 6/4/2019 7:10 AM, Shripal Daphtary wrote:
>> Hey group,  
>> 
>> I have a question that I have been struggling with for years and have never 
>> come up with a good solution for.  It revolves around International Rate 
>> Deck creation, but i guess it could be for any tariff.   We have multiple 
>> carriers for International, however, i'm trying out Thinq right now so we 
>> can use their LCR.  Our other carriers aren't very successful with Intl.  
>> Thinq's rate deck to me is 6 carriers for each prefix, making it around 
>> 215,000 lines. The carrier(s) that have the lowest cost for each prefix 
>> varies, so i can't turn off the most expensive three or something like that. 
>>   
>> 
>> I was thinking of taking the least expensive 3 carriers and then averaging 
>> them and creating my rate from that average and then only allow Thinq to go 
>> 3 carriers deep. Does anyone have any experience with this?   Are there any 
>> best practices?  
>> 
>> The second part of the question is how does one calculate the profit margin? 
>>  Let's say you wanted to make 35% for retail and 20% for wholesale, but if 
>> you call UK landline, the cost is only 0.004.  Your rate  would be 0.0054 
>> for retail and 0.0048, which is nothing.  We have been doing something like 
>> If your cost is less than 0.03, then increase by 35% or 20% or whatever.  
>> however, that doesn't always work if the cost is super close to your target. 
>>  
>> 
>> Does anyone have any hard and fast rules that they use when creating decks? 
>> is there software that can help my puny brain   think through this?  
>> 
>> 
>> Thanks ! 
>> 
>> Shri
>> 
>> 
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Re: [VoiceOps] Creating an International Rate Deck

[Shripal Daphtary]

this is all so annoying b/c we do so little international,

On Tue, Jun 4, 2019 at 1:57 PM Jared Geiger  wrote:

> Another annoyance to watch out for is all codes from various carriers
> won't match up. For example UK Landlines. Some carriers will say country
> code 44 is landlines and give you a rate, then break out 447XXX for the
> mobiles. Others will give a rate for 441 and 442. Then some will give a
> rate for 442, 4420, 44203, 44207 or some combination of those which they
> should all end up being compressed to 442. So your LCR has to do the
> longest prefix match per carrier and then compare against carriers. Not
> necessarily shortest prefix match. For example:
>
> Number dialed: 44-20-7499-9000
> Carrier A: 44 - 0.0025
> Carrier B: 442 - 0.0045
> Carrier C: 44207 - 0.0085
>
> The obvious LCR is carrier A, but the last time I tested A2Billing, it
> would say Carrier C is the winner because the rest of the carriers don't
> have a rate for 44207. The other LCR option at the time would do shortest
> prefix match which could cause issues with mobile calls being incorrectly
> routed and rated. Things may have changed as my experience with A2Billing
> was many years ago, but it should apply to LCR calculations in general.
>
> On Tue, Jun 4, 2019 at 10:24 AM Shripal Daphtary 
> wrote:
>
>> Thanks Paul and Dovid --
>>
>> I guess the question is what if i get a completion for the most expensive
>> carrier as opposed to the cheapest, and it turns out i'm underwater?  The
>> issue is the variance btw carrier1 (cheapest) and carrier6 (most expensive)
>> could be 40 cents at times or more.
>>
>> I'll take a look at GCS and R&R as well
>>
>> We have an implementation of a2 billing to route international, but use
>> it mostly to limit fraud exposure.
>>
>>
>>
>> On Tue, Jun 4, 2019 at 11:36 AM Paul Stamoulis 
>> wrote:
>>
>>> Int’l rating and routing is not for the feint of heart or the hurried –
>>> 215k of unique rating/routing options or “breakouts” as known in the
>>> industry, is not too bad.
>>>
>>>
>>>
>>> You can use MS excel if you have the time to continually update and are
>>> familiar with excel macros but remember that rate updates come at least
>>> 5once or twice a week with most vendors so times that by the number of
>>> vendors and be ready to update-update-update or else you can lose money.
>>>
>>>
>>>
>>> You may be better off either purchasing specialized SW or using one of
>>> the many cloud based companies to manage your rates for you; GCS is one
>>> such company in the USA and R&R is another – I have no relations with
>>> either company but I hear that they are both decent.
>>>
>>>
>>>
>>> You should try to use all 6 carriers because, you are going to find that
>>> when one of the cheaper vendors does NOT work to one of the breakouts, then
>>> usually the other cheap vendors do NOT either. That’s when you need to be 6
>>> or more routes deep or risk upsetting clients.
>>>
>>>
>>>
>>> As far as the mark-up on rates, don’t sweat that too much round up and
>>> have a larger markup for the cheaper rates. For retial certainly , you
>>> should have more than enough room and for wholesale int’l sales, well
>>> that’s a whole other subject that gets much more complex… good luck,
>>>
>>>
>>>
>>> *Paul Stamoulis+1 212 444 3003 Onestopcorp – thousands of
>>> technology solutions... just one call!*
>>>
>>>
>>>
>>> *Please connect at https://www.linkedin.com/in/paul-stamoulis-56504531/
>>> <https://www.linkedin.com/in/paul-stamoulis-56504531/>*
>>>
>>>
>>>
>>>
>>>
>>> *From:* VoiceOps  *On Behalf Of *Shripal
>>> Daphtary
>>> *Sent:* Tuesday, June 4, 2019 10:10 AM
>>> *To:* VoiceOps@voiceops.org
>>> *Subject:* [VoiceOps] Creating an International Rate Deck
>>>
>>>
>>>
>>> Hey group,
>>>
>>>
>>>
>>> I have a question that I have been struggling with for years and have
>>> never come up with a good solution for.  It revolves around International
>>> Rate Deck creation, but i guess it could be for any tariff.   We have
>>> multiple carriers for International, however, i'm trying out Thinq right
>>> now so we can use their LCR.  Our other carriers aren't very successful
>>> with Intl.  Thinq's rate deck 

Re: [VoiceOps] Creating an International Rate Deck

[Shripal Daphtary]

Thanks Paul and Dovid --

I guess the question is what if i get a completion for the most expensive
carrier as opposed to the cheapest, and it turns out i'm underwater?  The
issue is the variance btw carrier1 (cheapest) and carrier6 (most expensive)
could be 40 cents at times or more.

I'll take a look at GCS and R&R as well

We have an implementation of a2 billing to route international, but use it
mostly to limit fraud exposure.



On Tue, Jun 4, 2019 at 11:36 AM Paul Stamoulis 
wrote:

> Int’l rating and routing is not for the feint of heart or the hurried –
> 215k of unique rating/routing options or “breakouts” as known in the
> industry, is not too bad.
>
>
>
> You can use MS excel if you have the time to continually update and are
> familiar with excel macros but remember that rate updates come at least
> 5once or twice a week with most vendors so times that by the number of
> vendors and be ready to update-update-update or else you can lose money.
>
>
>
> You may be better off either purchasing specialized SW or using one of the
> many cloud based companies to manage your rates for you; GCS is one such
> company in the USA and R&R is another – I have no relations with either
> company but I hear that they are both decent.
>
>
>
> You should try to use all 6 carriers because, you are going to find that
> when one of the cheaper vendors does NOT work to one of the breakouts, then
> usually the other cheap vendors do NOT either. That’s when you need to be 6
> or more routes deep or risk upsetting clients.
>
>
>
> As far as the mark-up on rates, don’t sweat that too much round up and
> have a larger markup for the cheaper rates. For retial certainly , you
> should have more than enough room and for wholesale int’l sales, well
> that’s a whole other subject that gets much more complex… good luck,
>
>
>
> *Paul Stamoulis+1 212 444 3003 Onestopcorp – thousands of
> technology solutions... just one call!*
>
>
>
> *Please connect at https://www.linkedin.com/in/paul-stamoulis-56504531/
> <https://www.linkedin.com/in/paul-stamoulis-56504531/>*
>
>
>
>
>
> *From:* VoiceOps  *On Behalf Of *Shripal
> Daphtary
> *Sent:* Tuesday, June 4, 2019 10:10 AM
> *To:* VoiceOps@voiceops.org
> *Subject:* [VoiceOps] Creating an International Rate Deck
>
>
>
> Hey group,
>
>
>
> I have a question that I have been struggling with for years and have
> never come up with a good solution for.  It revolves around International
> Rate Deck creation, but i guess it could be for any tariff.   We have
> multiple carriers for International, however, i'm trying out Thinq right
> now so we can use their LCR.  Our other carriers aren't very successful
> with Intl.  Thinq's rate deck to me is 6 carriers for each prefix, making
> it around 215,000 lines. The carrier(s) that have the lowest cost for each
> prefix varies, so i can't turn off the most expensive three or something
> like that.
>
>
>
> I was thinking of taking the least expensive 3 carriers and then averaging
> them and creating my rate from that average and then only allow Thinq to go
> 3 carriers deep. Does anyone have any experience with this?   Are there any
> best practices?
>
>
>
> The second part of the question is how does one calculate the profit
> margin?  Let's say you wanted to make 35% for retail and 20% for wholesale,
> but if you call UK landline, the cost is only 0.004.  Your rate  would be
> 0.0054 for retail and 0.0048, which is nothing.  We have been doing
> something like If your cost is less than 0.03, then increase by 35% or 20%
> or whatever.  however, that doesn't always work if the cost is super close
> to your target.
>
>
>
> Does anyone have any hard and fast rules that they use when creating
> decks? is there software that can help my puny brain think through this?
>
>
>
>
>
> Thanks !
>
>
>
> Shri
>
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[VoiceOps] Creating an International Rate Deck

[Shripal Daphtary]

Hey group,

I have a question that I have been struggling with for years and have never
come up with a good solution for.  It revolves around International Rate
Deck creation, but i guess it could be for any tariff.   We have multiple
carriers for International, however, i'm trying out Thinq right now so we
can use their LCR.  Our other carriers aren't very successful with Intl.
Thinq's rate deck to me is 6 carriers for each prefix, making it around
215,000 lines. The carrier(s) that have the lowest cost for each prefix
varies, so i can't turn off the most expensive three or something like
that.

I was thinking of taking the least expensive 3 carriers and then averaging
them and creating my rate from that average and then only allow Thinq to go
3 carriers deep. Does anyone have any experience with this?   Are there any
best practices?

The second part of the question is how does one calculate the profit
margin?  Let's say you wanted to make 35% for retail and 20% for wholesale,
but if you call UK landline, the cost is only 0.004.  Your rate  would be
0.0054 for retail and 0.0048, which is nothing.  We have been doing
something like If your cost is less than 0.03, then increase by 35% or 20%
or whatever.  however, that doesn't always work if the cost is super close
to your target.

Does anyone have any hard and fast rules that they use when creating decks?
is there software that can help my puny brain think through this?


Thanks !

Shri
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Re: [VoiceOps] 605-562 - Arbitrage scam?

[Shripal Daphtary]

we got hit with many 100k's from a few users.  its a really expensive npa
nxx.  free conf call type of service.



On Wed, May 29, 2019 at 3:51 PM Paul Timmins  wrote:

> Is anyone else seeing lots of long duration calls to the 605-562
> exchange that when you dial the respective number, it supervises to dead
> air?
>
> Seems like a new kind of toll fraud that international fraud detection
> systems won't catch.
>
> -Paul
>
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Re: [VoiceOps] Hotel Phone System

[Shripal Daphtary]

Colton, it was jazz fusion, which was the pms connector to broadcloud. The 
endpoints don’t really matter with that integration so much. They use a lot of 
vtechs in the hospitality industry because of the customization of the face 
plates. 
 

Also I think broad soft/Cisco sold off jazz fusion. 

Thanks, 

Shripal

> On Mar 31, 2019, at 9:03 PM, Colton Conor  wrote:
> 
> Matthew,
> 
> I haven't thought or looked into that. I know when I was looking at 
> Broadcloud instead of Broadworks, Broadcloud was showing off someone hotel 
> option.
> 
> However, putting analog phones in brand new hotel in 2019 feels very old 
> school and dated. 
> 
> I am thinking SIP phones, but then need to be rock solid, cheap, and just 
> work. 
> 
> 
> 
>> On Sun, Mar 31, 2019 at 4:06 PM Matthew Crocker  
>> wrote:
>>  
>> 
>> Have you thought about hanging Analog phones off a large ATA (Adtran TA5000) 
>> or a stack of Adtran TA924s?   Buid a SIP trunk from Broadworks to the ATA 
>> and assign the TNs to the SIP trunk (Creating trunk users).  You can then 
>> assign Broadworks services to the users (voicemail, etc).   The SIP trunk 
>> user only uses up a license when it has an active call,  you can overcommit 
>> your licenses that way
>> 
>>  
>> 
>> Check out https://xchange.broadsoft.com/node/1034202
>> 
>>  
>> 
>> Section 4.4 covers licensing and the overcommit process.
>> 
>>  
>> 
>>  
>> 
>> From: VoiceOps  on behalf of Colton Conor 
>> 
>> Date: Saturday, March 30, 2019 at 10:14 AM
>> To: "voiceops@voiceops.org" 
>> Subject: [VoiceOps] Hotel Phone System
>> 
>>  
>> 
>> Anyone have recommendations on brands and models to deploy for a hotel? We 
>> use Broadsoft as our voip switch, but the though of using standard licenses 
>> for a 100 room hotel would be expensive in monthly license cost alone. Hotel 
>> only wants 10 phone lines, so we are thinking about providing an onsite PBX 
>> with 10 SIP trunks as the input.
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>>  
>> 
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Re: [VoiceOps] Outbound Fax Service

[Shripal Daphtary]

Dave -- if you want to do outbound -- you can look at voip innovations --
they have an inbound to email and outbound via email (email to fax) and
apparently they are coming out with some fax product as well..  you won't
have any capital costs. but the t38 outbound deck is pretty steep.  so
you'll have to watch your CDRS and/or bill for it.



On Fri, Nov 2, 2018 at 10:42 AM Dave Sill  wrote:

> All,
>
> We currently offer a home-grown outbound fax portal product.  It handles
> PDFs or TIFFs and works okay, although it runs into problems with large PDF
> files.  It isn’t a big draw but we have a handful of active users.  We’ve
> looked at several commercial products in the past and it always looked
> daunting to get up to a volume where we could cover fixed costs.  Before I
> invest time in overhauling our code it I’d like to hear what you’re using
> or if you’re even offering something similar.
>
> Thanks,
>
> Dave Sill
> Manager of Business Intelligence and Automation
> Socket Telecom
>
>
>
>
>
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Re: [VoiceOps] Wireless Carrier Lookups

[Shripal Daphtary]

everyoneapi.com might be useful. 

Thanks, 

Shripal

> On Mar 26, 2018, at 9:14 AM, Ivan Kovacevic  
> wrote:
> 
> Hi Everyone,
> 
> We are looking for an API provider for real-time carrier lookups.
> Specifically because we need to determine the Canadian wireless carrier
> (Rogers, Bell, Telus, etc.) to know where to direct a text message.
> 
> I see Twillio has a real-time API, but it's quite pricy. When I looked at
> this about a decade ago, Telcordia used to have monopoly on this type of
> data, hoping things have changed.
> 
> Thanks in advance.
> 
> Ivan Kovacevic
> VP Client Services
> STAR TELECOM
> www.startelecom.ca
> 
> -- 
> 
> 
> NOTE: This email message and any attachments are for the sole use of the 
> intended recipient(s) and may contain confidential and/or privileged 
> information. Any unauthorized review, use, disclosure or distribution is 
> prohibited. If you are not the intended recipient, please contact the 
> sender by replying to this email, and destroy all copies of the original 
> message.
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[VoiceOps] remote hands in Mexico City

[Shripal Daphtary]

Hi All,

I have a customer in Mexico City  and i need a  telco tech to trouble shoot
an IAD with FXO.  Can anyone recommend a someone or some co that would be
able to help?

thanks!
shri
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Re: [VoiceOps] Cisco acquires Broadsoft for approx the GDP of Belize

[Shripal Daphtary]

No one is talking about it from bsft publicly. It was just the initial 
announcement and then poof. 


Thanks, 

Shripal

> On Oct 24, 2017, at 10:06 AM, Rob Dawson  wrote:
> 
> Is anyone at Connections this year? Wondering what/how much is being 
> discussed about the acquisition?
> 
> Rob
> 
> On 10/24/17, 12:55 AM, "VoiceOps on behalf of Aviv Shaham" 
>  wrote:
> 
>Some thoughts:
> 
>- This move is great news for any mid-market+ ITSP with a proprietary tech 
> stack and royalty-free softswitch, such as Jive. Any of the large ISPs 
> contemplating moving away from Broadsoft may shop around and scoop these up.
> 
>- This is very bad news for non-ISP providers on the Broadsoft platform 
> who have built their entire business around Broadsoft licensing and have very 
> little VoIP IP of their own, like Nextiva. Those ITSPs just became Cisco 
> resellers overnight competing for the same customers against Cisco's inside 
> sales force and existing mid-size and enterprise footprint and partnerships.
> 
>Expect continued consolidation as those ITSPs head for the exits, and 
> fast. Also does not bode well for whitelabel providers powered by Broadsoft 
> such as BluIP and the new Coredial offering.
> 
>- As for device makers, this is particularly bad for Polycom who invested 
> heavily in Broadsoft-only integrations while ignoring smaller softswitch 
> makers for years. 2-3 years from now Broadsoft resellers will be selling 
> primarily Cisco endpoints. Polycom saw this coming and came out with their 
> device lease program a couple months back. Cisco will practically be giving 
> away free SIP devices to accelerate growth. In other news, Polycom is being 
> replaced by Yealink.
> 
>- Pretty good news for Netsapiens and Metaswitch, although just like with 
> Broadsoft and BroadCloud, Netsapiens competes directly with its resellers by 
> way of its unique and close relationship with Skyswitch.
> 
>- CPaaS will naturally continue to grow. Broadsoft will need some serious 
> CPaaS chops, and Cisco-owned Tropo is not enough to compete in this market. 
> They will make some moves, maybe even pick up Plivo. Might as well aim higher 
> and get Twilio before Amazon does, or at least before Amazon comes out with 
> their business Hosted PBX offering with built-in CPaaS deep integrations.
> 
>- They really did blindside their audience at Connections this year. One 
> has to wonder why that was necessary.
> 
>Aviv
> 
> 
> 
> 
>>On Mon, Oct 23, 2017, at 04:10 PM, Peter Rad. wrote:
>> This transaction says that being a stand-alone telco vendor doesn't work 
>> any longer.  Taqua, Tekelec and Acme Packet for examples. ALU isn't 
>> exactly setting the world on fire.  Consolidation means fewer customers.
>> 
>> And despite the analyst forecasts, UCaaS is not rocking the world. It is 
>> all going toward CPaaS.
>> http://channelplaybook.com/telecom/the-ucaas-numbers-dont-add-up/
>> 
>> Sonus and Genband have been in talks for months.
>> No idea what Metsaswitch will do.
>> 
>> I find it funny they wait until their customers fly out to Phoenix to 
>> get kicked in the nuts. If they had leaked it 2 weeks ago, some of the 
>> attendees could have saved the airfare.
>> 
>> Also, BSFT needed a new C-Suite like 3 years ago.  Slack kicked their 
>> ass and they took forever to try to catch up. Never even integrated with 
>> Slack!
>> 
>> They compete directly with their customers  (BroadCloud).  It's not a 
>> good formula for the 400 clients who are not the Duopoly.
>> 
>> Regards,
>> 
>> Peter Radizeski
>> RAD-INFO INC
>> 813.963.5884
>> http://rad-info.net
>> 
>> 
>> 
>> 
>>> On 10/23/2017 2:57 PM, Brian Murray wrote:
>>> Very shocking news to say the least. A strange vibe here at the 2017 
>>> Broadsoft Connections for sure. Very curious to see how this pans out. I do 
>>> agree that this would bode well for other players in this space, but 
>>> honestly for how long. Everyone is ultimately for sale.
>>> 
>>> Brian J. Murray
>>> 
>>> 
>>> 
>>> -Original Message-
>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Ryan 
>>> Delgrosso
>>> Sent: Monday, October 23, 2017 2:53 PM
>>> To: voiceops@voiceops.org
>>> Subject: [VoiceOps] Cisco acquires Broadsoft for approx the GDP of Belize
>>> 
>>> https://www.reuters.com/article/us-broadsoft-m-a-cisco-systems/cisco-buys-broadsoft-for-1-71-bln-in-software-push-idUSKBN1CS02Q
>>> 
>>> I cant say im surprised but in this day and age i suspect there will be far 
>>> less technical synergies than anyone is hoping for.
>>> 
>>> I suspect this bodes best for Metaswitch and netsapiens as some SP's will 
>>> undoubtedly reconsider BSFT as a platform strategy.
>>> 
>>> Also directly from the article:
>>> 
>>> "BroadSoft provides software and services that enable mobile, 
>>> fixed-line and cable service providers to offer so-called unified 
>>> communications over their internet protocol networks." ... ouch
>>> 
>>> Any other

Re: [VoiceOps] Slack and BSFT

[Shripal Daphtary]

 zilkr.io did 

They are an api as a service

I think it was only for enhancing callerid https://slack.zilkr.io/






Thanks, 

Shripal

> On Sep 22, 2017, at 3:20 PM, Peter Rad.  wrote:
> 
> has anyone integrated Slack into BSFT yet?
> 
> Regards,
> 
> Peter Radizeski
> RAD-INFO INC
> 813.963.5884
> http://rad-info.net
> 
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Re: [VoiceOps] SMS Platform

[Shripal Daphtary]

With twilio you need to use their numbers I thought. I already have the numbers 
and I have the Network.  I just need the apps. :-) 

Thanks, 

Shripal

> On Sep 21, 2017, at 11:27 AM, Peter Rad.  wrote:
> 
> twilio?
> 
>> On 9/21/2017 9:47 AM, Shripal Daphtary wrote:
>> We’re looking for this also. We use bandwidth and vi for sms enabled numbers 
>> and we have a smsc, but are looking for app dev to deliver the messages to 
>> pc/chrome app/mobile app.
>> 
>> Thanks, 
>> 
>> Shripal
>> 
>> On Sep 20, 2017, at 6:23 PM, Jason Schmidt  wrote:
>> 
>>> Does anyone know of an SMS platform or software that would allows us to use 
>>> our own carrier (Inteliquent) for SMS/MMS and have a web portal for our 
>>> users to send/receive SMS messages both from their cell phones like Google 
>>> Voice and to email.
>>> ___
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>>> https://puck.nether.net/mailman/listinfo/voiceops
>> 
>> 
>> ___
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>> https://puck.nether.net/mailman/listinfo/voiceops
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Re: [VoiceOps] SMS Platform

[Shripal Daphtary]

We’re looking for this also. We use bandwidth and vi for sms enabled numbers 
and we have a smsc, but are looking for app dev to deliver the messages to 
pc/chrome app/mobile app.

Thanks, 

Shripal

> On Sep 20, 2017, at 6:23 PM, Jason Schmidt  wrote:
> 
> Does anyone know of an SMS platform or software that would allows us to use 
> our own carrier (Inteliquent) for SMS/MMS and have a web portal for our users 
> to send/receive SMS messages both from their cell phones like Google Voice 
> and to email.
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Re: [VoiceOps] Wholesale Voice Platform

[Shripal Daphtary]

you should also check out Netsapiens if you are looking to run this on your
own. Also, Nexogy in Miami overlays a really nice B/OSS for netsapiens,
888voip, netxusa, a couple of sip carriers and 911 carriers along with flow
through quoting to provisioning.

netsapiens.com
nexogy.com
Shri

On Fri, Jun 30, 2017 at 10:11 AM, Jason Schmidt 
wrote:

> We are searching for a wholesale voice platform provider (broadsoft,
> metaswitch, etc) and I am reaching out to this list for suggestions.
>
> We need to be able to utilize our Origination and Termination providers
> and E911 provider. We would like to have API access for provisioning from
> our B/OSS system, but this is not required. We handle both residential
> voice and business UC services.
>
>
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> https://puck.nether.net/mailman/listinfo/voiceops
>
>
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Re: [VoiceOps] Wholesale Voice Platform

[Shripal Daphtary]

Mark, did you build your platform from the open source stack or did you 
contract with 2600 directly?

Thx 

Thanks, 

Shripal

> On Jun 30, 2017, at 10:27 AM, Mark Diaz  wrote:
> 
> A great open source competitor to Broadsoft etc, would be Kazoo by 2600hz. We 
> leverage their APIs to tied into our E911 and abilities to purchase and 
> provision TNs in real time, with a great UI for our clients. You should check 
> it out. 
> 
>  
> 
> Mark Diaz 
> md...@vinixglobal.com
> 
> Vinix 
> Office: +1 954.414.1224;1002 / Fax: +1 954.414.1225 
> 6043 Kimberly Blvd Ste Q, North Lauderdale FL 33068
> 
>  
> 
>> On June 30, 2017 at 10:14:51 AM, Alex Hardie (ahar...@bellsouth.net) wrote:
>> 
>> Broadsoft / Broadcloud - depending on your topology / infrastructure and 
>> your capital requirements (OPEX v CAPEX) Broadsoft had the best, most 
>> versatile (and reliable) solution in the market - hands down.
>> 
>> Alex Hardie
>> 
>> Sent from my iPhone
>> 
>> On Jun 30, 2017, at 10:11 AM, Jason Schmidt  wrote:
>> 
>>> We are searching for a wholesale voice platform provider (broadsoft, 
>>> metaswitch, etc) and I am reaching out to this list for suggestions. 
>>> 
>>> We need to be able to utilize our Origination and Termination providers and 
>>> E911 provider. We would like to have API access for provisioning from our 
>>> B/OSS system, but this is not required. We handle both residential voice 
>>> and business UC services.
>>> 
>>> 
>>> ___
>>> VoiceOps mailing list
>>> VoiceOps@voiceops.org
>>> https://puck.nether.net/mailman/listinfo/voiceops
>> ___ 
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>> VoiceOps@voiceops.org 
>> https://puck.nether.net/mailman/listinfo/voiceops 
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Re: [VoiceOps] VoIP Testing

[Shripal Daphtary]

Thanks Pete. 

We're testing now. 

Thanks, 

Shripal

> On May 29, 2017, at 5:25 AM, Pete Mundy  wrote:
> 
> 
>> On 24/05/2017, at 9:20 am, Shripal Daphtary  wrote:
>> 
>> Mark, what type of device are you using as the sensor?  
>> 
>> I've been looking for a raspberry pi with two Ethernet interfaces but I 
>> can't seem to find one.
>> 
>> I'm assuming we need on port for port mirror traffic and one for internet 
>> access to send the data back to voipmonitor. 
> 
> 
> Shripal,
> 
> There's no off-the-shelf RPi with dual NICs, but any class-driver compliant 
> USB NIC will work fine as a second interface, as long as you don't need more 
> than 100mbit wire speed.
> 
> We do this on multiple RPis. It's literally plug-n-play :)
> 
> Pete
> 
> 
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Re: [VoiceOps] VoIP Testing

[Shripal Daphtary]

Thanks! Going to check it out!
On Wed, May 24, 2017 at 10:42 AM Christopher Aloi  wrote:

> You can use a USB to ethernet dongle on a raspberry pi to bring up two
> NICs.  I have a VoIP monitor capture node in our lab built this way and it
> works well.
>
>
>
> On Tue, May 23, 2017 at 5:21 PM Shripal Daphtary 
> wrote:
>
>> Mark, what type of device are you using as the sensor?
>>
>> I've been looking for a raspberry pi with two Ethernet interfaces but I
>> can't seem to find one.
>>
>> I'm assuming we need on port for port mirror traffic and one for internet
>> access to send the data back to voipmonitor.
>>
>>
>>
>> Thanks,
>>
>> Shripal
>>
>> > On May 23, 2017, at 3:49 PM, Mark Wiater 
>> wrote:
>> >
>> >
>> >> From time to time we have some remote clients who are facing voice
>> quality issues on their endpoints and I have no real good way of
>> troubleshooting or pin pointing the problem.
>> > While it's not completely free, I couldn't live without voipmonitor for
>> this very use. I install a sensor in the client network on a mirror port or
>> on the phone system and get to see exactly what they see, from a voip
>> perspective.
>> >
>> > The collection software is open source but the gui is invaluable.
>> >
>> >
>> >
>> > ___
>> > VoiceOps mailing list
>> > VoiceOps@voiceops.org
>> > https://puck.nether.net/mailman/listinfo/voiceops
>> ___
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>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>
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Re: [VoiceOps] VoIP Testing

[Shripal Daphtary]

Mark, what type of device are you using as the sensor?  

I've been looking for a raspberry pi with two Ethernet interfaces but I can't 
seem to find one.

I'm assuming we need on port for port mirror traffic and one for internet 
access to send the data back to voipmonitor. 



Thanks, 

Shripal

> On May 23, 2017, at 3:49 PM, Mark Wiater  wrote:
> 
> 
>> From time to time we have some remote clients who are facing voice quality 
>> issues on their endpoints and I have no real good way of troubleshooting or 
>> pin pointing the problem.
> While it's not completely free, I couldn't live without voipmonitor for this 
> very use. I install a sensor in the client network on a mirror port or on the 
> phone system and get to see exactly what they see, from a voip perspective.
> 
> The collection software is open source but the gui is invaluable.
> 
> 
> 
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Re: [VoiceOps] Fax ATAs/devices

[Shripal Daphtary]

Has anyone used or looked at ictfax?

I'm not sure if it's being maintained or not but looks good 



Thanks, 

Shripal

> On Apr 27, 2017, at 7:42 PM, Alex Balashov  wrote:
> 
> The interfaces for delivering fax that I know about are:
> 
> 1. Modem tones embedded in acoustic/bearer path;
> 
> 2. T.38 (to gateway with TDM or analog PSTN trunks). 
> 
> Is there another method I don't know about? 
> 
>> On April 27, 2017 7:35:42 PM EDT, Colton Conor  
>> wrote:
>> I am pretty sure all these carriers just use HTTPS Faxback technology.
>> I
>> know Concord Fax provides wholesale fax service to Momentum Telecom.
>> All
>> that I have seen require an Audiocodes HTTPS fax adapter. Not sure what
>> runs the server piece. Is there anything opensouce that supports HTTPS
>> fax?
>> No, I am not talking about SIP or T.38 that shit doesn't work well.
>> 
>> On Thu, Apr 27, 2017 at 4:30 PM, Carlos Alvarez 
>> wrote:
>> 
>>> Fax is dead.  Long live fax.
>>> 
>>> We've resisted supporting it, but customers still need it on
>> occasion, and
>>> they hate having a separate landline carrier just for a fax line.  So
>> I'm
>>> wondering what others here use successfully to provide their
>> customers with
>>> a "fax line" to a physical machine.  We would only use a handful of
>> them,
>>> and only with our customers who have a fully managed service (IE,
>> 2-3ms
>>> connection directly to us over MPLS).  We run Asterisk and pass T.38
>> to a
>>> few carriers.  We currently do fax to e-mail inbound on Asterisk with
>> no
>>> issues.
>>> 
>>> Volume is very light, maybe 3-5 per day per customer, so things like
>> the
>>> Vitelity FaxEnable don't make economic sense ($25/mo unlimited our
>> cost).
>>> 
>>> 
>>> ___
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>>> https://puck.nether.net/mailman/listinfo/voiceops
>>> 
>>> 
> 
> 
> -- Alex
> 
> --
> Principal, Evariste Systems LLC (www.evaristesys.com)
> 
> Sent from my Google Nexus.
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Re: [VoiceOps] TN and carrier list in a rate center

[Shripal Daphtary]

Opencnam and everyoneapi is the same company.  And it's super cheap for some of 
the API calls. Cnam is not super cheap. 

Thanks, 

Shripal

> On Apr 5, 2017, at 7:19 PM, Carlos Alvarez  wrote:
> 
> OpenCNAM is pretty cheap, but not sure if they give you all you want.  Worth 
> looking.
> 
> 
>> On Wed, Apr 5, 2017 at 4:15 PM, Paul Timmins  wrote:
>> If you're set up in the NPAC you can request a report of all LNP data in 
>> your region, or subsections thereof. If a snapshot is good enough.
>> 
>> -Paul
>> 
>> 
>>> On 04/05/2017 07:10 PM, Keln Taylor wrote:
>>> Not free.
>>> Cheaper. :) 
>>> 
>>>  I was hoping there might be a more efficient (and I assumed cheaper) way 
>>> than dipping all the numbers individually in a rate center. 
>>> 
>>> 
>>> 
>>> On Apr 5, 2017 6:01 PM, "Alex Balashov"  wrote:
>>> So you are looking for a free means of bulk-dipping a large group of 
>>> numbers?
>>> 
>>> -- Alex
>>> 
>>> On Apr 5, 2017, at 6:58 PM, Keln Taylor  wrote:
>>> 
>>>> I think that my question wasn't clear, or I'm not finding the right 
>>>> options at http://www.localcallingguide.com/ or http://telcodata.us/ 
>>>> 
>>>> Even though a block of TNs may be assigned to a carrier, an individual 
>>>> number may be ported elsewhere.  I would like to know where each number is 
>>>> ported. for example:
>>>> 
>>>> the carrier for 123-456-0001 might be Level 3 and the carrier for 
>>>> 123-456-0002 might be Vonage 
>>>> 
>>>> I would like a list of individual numbers and their current carriers in a 
>>>> rate center.
>>>> 
>>>> 
>>>> 
>>>> Sincerely,
>>>> Keln Taylor
>>>> 870-204-2121
>>>> kelntay...@gmail.com
>>>> 
>>>> On Wed, Apr 5, 2017 at 10:41 AM, Mary Lou Carey 
>>>>  wrote:
>>>>> www.localcallingguide.com
>>>>>  
>>>>> Mary Lou Carey
>>>>> BackUP Telecom Consulting
>>>>> mary...@backuptelecom.com
>>>>> Office: 615-791-9969
>>>>> Cell: 615-796-
>>>>>> On April 5, 2017 at 8:33 AM Shripal Daphtary  wrote:
>>>>>> 
>>>>>> Telcodata.us?
>>>>>>  
>>>>>> If you already have the blocks and you want to find npac like data and 
>>>>>> cnam you can use everyoneapi
>>>>>>  
>>>>>> 
>>>>>> 
>>>>>> Thanks, 
>>>>>>  
>>>>>> Shripal
>>>>>> 
>>>>>> On Apr 5, 2017, at 9:21 AM, Keln Taylor  wrote:
>>>>>> 
>>>>>>> I would like to acquire a list of TN's and their respective carriers 
>>>>>>> for a small rate center (14 blocks of numbers)
>>>>>>> I can do API requests to Twilio or another provider to lookup a carrier 
>>>>>>> per TN, but that is outside of my budget.
>>>>>>>  
>>>>>>> Does anyone know a more efficient way to acquire this information?
>>>>>>>  
>>>>>>> 
>>>>>>> Sincerely,
>>>>>>> Keln Taylor
>>>>>>> kelntay...@gmail.com
>>>>>>> ___
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>>>>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>>> 
>>>>>  
>>>>>> ___
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>>>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>>> 
>>>>>  
>>>>>  
>>>> 
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>>> 
>>> 
>>> 
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>> 
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Re: [VoiceOps] TN and carrier list in a rate center

[Shripal Daphtary]

Telcodata.us?

If you already have the blocks and you want to find npac like data and cnam you 
can use everyoneapi



Thanks, 

Shripal

> On Apr 5, 2017, at 9:21 AM, Keln Taylor  wrote:
> 
> I would like to acquire a list of TN's and their respective carriers for a 
> small rate center (14 blocks of numbers)
> I can do API requests to Twilio or another provider to lookup a carrier per 
> TN, but that is outside of my budget.
> 
> Does anyone know a more efficient way to acquire this information?
> 
> 
> Sincerely,
> Keln Taylor
> kelntay...@gmail.com
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Re: [VoiceOps] Exclusive: Quitting the fast life of open-source SIP

[Shripal Daphtary]

Nice one!! 


Thanks, 

Shripal

> On Apr 1, 2017, at 1:11 AM, Alex Balashov  wrote:
> 
> (Filed by UC Celeb Talk - 1 Apr 2017.)
> 
> BERLIN (Tegel), GERMANY--In the now-infamous breakdown episode on the
> VIP tarmac at Berlin's Tegel Airport, Alex Balashov shocked the IP
> telecoms celebrity world last month. 
> 
> Shielding his eyes from the punishingly bright daylight of an overcast
> day in northern Germany, Balashov climbed out of his Gulfstream G650
> jet, clutching a half-finished bottle of Woodford Reserve, and announced
> his sudden retirement from the "fast life" of open-source SIP consulting
> to a waiting gathering of tech business reporters. 
> 
> "I'm not with this 'live fast, die young' VoIP s*** anymore," he
> reportedly shouted, before collapsing and vomiting profusely on the red
> carpet.
> 
> UC Celeb Talk's own Benjamin Brant sat down with Balashov in an
> exclusive interview to learn more about what happened, even as the
> telecoms industry continues to digest the shock meltdown. 
> 
> --
> 
> BRANT: Everyone's dying to know, what was going through your head at
> that moment?
> 
> BALASHOV: Funny how you mention dying. I want to live to see 35, man. I
> can't handle the SIP biz anymore. 
> 
> BRANT: What do you mean? You seemed to have all the makings of an
> open-source SIP superstar.
> 
> BALASHOV: I can't keep up with the drinks anymore, the three day-long
> parties, the paparazzi, always watchin' my back at ClueCon...
> 
> BRANT: When'd you realise it might be time to call it?
> 
> BALASHOV: I'll tell you when. It was Kamailio World '16. Man, those
> vodka + Club Mate drinks they pour down at Fokus are something else.
> They'll really get you thinking about things. 
> 
> BRANT: So you had a cocktail and thought better of your entire life as a
> SIP celebrity? The fans, the adulation, the glory? 
> 
> BALASHOV: When you wake up at 3 PM at the Park Inn on Alexanderplatz
> with a $31,000 room service bill on your AMEX, a goat wandering around,
> and reporters in your face, you tell me with a straight face you're not
> gonna take stock of your life and make some changes.
> 
> BRANT: That really happened?
> 
> BALASHOV: That's what I'm trying to tell you! That's Kamailio World,
> dude. That's the SIP software engineering culture. You wanna ITSP and
> WebRTC? You're gonna have to bro down!
> 
> BRANT: Surely not everywhere. What about the IETF?
> 
> BALASHOV: Those guys drink more than ANYONE. Have you seen the SIP
> Outbound RFC?
> 
> BRANT: That's the work-product of an alcohol-fuelled creative orgy?
> 
> BALASHOV: It's the work product of something-something. I don't know if
> I'm allowed to identify the uh, substance in question.
> 
> BRANT: How are you going to live without the private jet? If I had a G6,
> I wouldn't just turn over the keys.
> 
> BALASHOV: Yeah, I mean, open-source VoIP consulting has its upsides.
> It's a fine way to make a living. But it's just not worth it. Besides,
> hourly operating costs are through the roof. 
> 
> BRANT: But you were an icon, and quite a ladies' man too! How do you
> walk away from that?
> 
> BALASHOV: Look man, of course women are gonna mob you when you're a SIP
> consulting star. That's just part of the open-source tech life in
> general.
> 
> But it's fake, man. They don't love you. They don't want to know who you
> are inside. They just want you 'cause you know all about the SIP
> transaction state machine, loose vs. strict routing, cross-compiling
> Kamailio. They just got a crush on you 'cause you know presence and
> parallel forking race conditions.  I want something real.
> 
> BRANT: But that's part of the social bargain of being an open-source SIP
> celebrity. Didn't you once boast of having uh, lady friends, "in
> different geographic and non-geographic operator codes"?
> 
> BALASHOV: Yeah, and that's cool, but I want to come home to a woman who
> loves me for me, not Mr.  3...
> 
> ... 02, Moved Temporarily, but not happy necessarily. Feel me?
> 
> BRANT: What happened at ClueCon?
> 
> BALASHOV: You talking about the bullets Acme Packet ventilated me with?
> 
> BRANT: Five of them, as I heard.
> 
> BALASHOV: Well I'm still standin'. Took those shots and smiled.
> 
> BRANT: I know you guys have a kind of omertà about this stuff, but I've
> got to ask: why?
> 
> BALASHOV: I ain't worried, kids growing up in today's world need to
> learn the truth. 
> 
> They act like I was dealing transcoding licences on their block. O.G. 729.
> 
> BRANT: But that wasn't what gave you a wake-up call that the SIP game is
> sharper than a razor blade?
> 
> BALASHOV: Hell no, it wasn't their block. That fake-ass east coast
> channel partner crew can cash me outside howboudah?
> 
> BRANT: How exclusive is Kamailio World?
> 
> BALASHOV: It's one of the most exclusive clubs I've ever hit up. Lines
> wrapping around blocks. And the bouncers. Damn.
> 
> BRANT: The bouncers?
> 
> BALASHOV: Those dudes are harsh.
> 
> BRANT: On a scale of 1 to Berghain, how b

Re: [VoiceOps] Reporting tool for Asterisk CDRs

[Shripal Daphtary]

CDR-STATS.org is what we have used in the past for asterisk rollouts. --I think 
you guys use asterisk, right?  

It's an easy to use interface and is pretty robust. 

It also supports free switch, kamalio, etc


We use Akixi for Broadworks



Thanks, 

Shripal

> On Feb 22, 2017, at 1:22 PM, Carlos Alvarez  wrote:
> 
> Yes, I could Google it, but I often get so much more from the experience and 
> opinions here.
> 
> We have a customer asking for some reporting capabilities such as total calls 
> and call time for specific extensions.  Nothing really complex.  Probably 70 
> handsets, and they just need to know how the customer service team is doing 
> (report of calls/time for five phones), sales team, etc.
> 
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Re: [VoiceOps] Broadworks Portal Options

[Shripal Daphtary]

http://www.parkbenchsolutions.com/



On Sat, Jan 28, 2017 at 10:59 PM, Rob Dawson 
wrote:

> Any contact info or website? Quick search didn't turn up anything.
>
>
> Sent from my iPhone
>
> On Jan 28, 2017, at 9:43 PM, Anthony Orlando  wrote:
>
> I didn't think it was bad.
>
> Sent from my iPhone
>
> On Jan 28, 2017, at 8:41 PM, Shripal Daphtary  wrote:
>
> Anthony isn't crosstel crazy expensive?
> On Sat, Jan 28, 2017 at 9:40 PM Anthony Orlando 
> wrote:
>
>> CrossSoft/Crosstel has a nice solution
>>
>>
>>
>> On Jan 28, 2017, at 8:35 PM, Shripal Daphtary  wrote:
>>
>> Look at park bench solutions. Mark tribbe. It's a really nice end user
>> and admin portal and from what I know and the pricing is pretty solid. I
>> haven't done a demo in a while but when I saw it I was really impressed.
>>
>>
>>
>> Thanks,
>>
>> Shripal
>>
>> On Jan 28, 2017, at 9:13 PM, Rob Dawson 
>> wrote:
>>
>> Wondering what other “small” BroadWorks shops are doing for customer and
>> provisioning portals? Looking for something at a reasonable cost, or
>> possibly to get some input from folks that have developed their own to see
>> what the LOE looked like. Ideally we would be able to augment the
>> enterprise, group, and user provisioning automation that we have today with
>> service activation and configuration etc. in addition to giving customers a
>> slightly better experience than CommPilot. Would also be great to be able
>> to hide configuration options based on user permissions/type, meaningful
>> CDR reporting would be great as well.
>>
>>
>>
>> Thanks,
>>
>> Rob
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> ___
>> VoiceOps mailing list
>> VoiceOps@voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>> ___
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>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
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Re: [VoiceOps] Broadworks Portal Options

[Shripal Daphtary]

Anthony isn't crosstel crazy expensive?
On Sat, Jan 28, 2017 at 9:40 PM Anthony Orlando  wrote:

> CrossSoft/Crosstel has a nice solution
>
>
>
> On Jan 28, 2017, at 8:35 PM, Shripal Daphtary  wrote:
>
> Look at park bench solutions. Mark tribbe. It's a really nice end user and
> admin portal and from what I know and the pricing is pretty solid. I
> haven't done a demo in a while but when I saw it I was really impressed.
>
>
>
> Thanks,
>
> Shripal
>
> On Jan 28, 2017, at 9:13 PM, Rob Dawson  wrote:
>
> Wondering what other “small” BroadWorks shops are doing for customer and
> provisioning portals? Looking for something at a reasonable cost, or
> possibly to get some input from folks that have developed their own to see
> what the LOE looked like. Ideally we would be able to augment the
> enterprise, group, and user provisioning automation that we have today with
> service activation and configuration etc. in addition to giving customers a
> slightly better experience than CommPilot. Would also be great to be able
> to hide configuration options based on user permissions/type, meaningful
> CDR reporting would be great as well.
>
>
>
> Thanks,
>
> Rob
>
>
>
>
>
>
>
>
>
>
>
>
>
> ___
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
> ___
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> https://puck.nether.net/mailman/listinfo/voiceops
>
>
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Re: [VoiceOps] Broadworks Portal Options

[Shripal Daphtary]

Look at park bench solutions. Mark tribbe. It's a really nice end user and 
admin portal and from what I know and the pricing is pretty solid. I haven't 
done a demo in a while but when I saw it I was really impressed. 



Thanks, 

Shripal

> On Jan 28, 2017, at 9:13 PM, Rob Dawson  wrote:
> 
> Wondering what other “small” BroadWorks shops are doing for customer and 
> provisioning portals? Looking for something at a reasonable cost, or possibly 
> to get some input from folks that have developed their own to see what the 
> LOE looked like. Ideally we would be able to augment the enterprise, group, 
> and user provisioning automation that we have today with service activation 
> and configuration etc. in addition to giving customers a slightly better 
> experience than CommPilot. Would also be great to be able to hide 
> configuration options based on user permissions/type, meaningful CDR 
> reporting would be great as well.
>  
> Thanks,
> Rob
>  
>  
>  
>  
>  
> ___
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> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
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[VoiceOps] Long PDD to Israel

[Shripal Daphtary]

Hey guys -- long time no email!

We've been experiencing super long PDD and connection timeouts dialing +972
(israel).

we've sent traffic to bandwidth (10-11 seconds of pdd, followed by ring of
20+ seconds and no connection at the other end

we've sent traffic to L3 direct and its just a little bit better but still
longer that one would expect.

i've called several numbers with my ATT mobile (not connected to our switch
in any way) also long pdd or connection times.



Does anyone know if something changed within Israel to cause such long
pdd's?

seems to be with all many of our carriers.  All other international
destinations seem to work fine.


thanks!

shri
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Re: [VoiceOps] CDR Mediation Solutions

[Shripal Daphtary]

Have you looked at cdrstats? Cdr-stats.org

You'll have to normalize the data of course. But it's a pretty nice tool. 

Thanks, 

Shripal

> On Jul 7, 2016, at 8:31 AM, Brian Murray  wrote:
> 
> Thanks Greg. Could you send me some product documentation. 
> 
> bmur...@transbeam.com
> 
> Still curious to know what others are using. 
> 
> 
> Sent from Mobile
> 
> 
> 
> 
> On Wed, Jul 6, 2016 at 7:33 PM -0400, "Greg Lipschitz" 
>  wrote:
> 
> Hi Brian,
>  
> We us CGRates and have built a whole swag of mediation parsers to bring in 
> data consistently from the upstream carriers (wholesale buy).
> We then bring in the calls from our SBC’s which is our “trusted” known source 
> and bill off the SBC data to the customer on a sell rate card.
>  
> Then we have a number of reports which we have written to do Buy / Sell 
> margin reporting and can do this against either a Retail or Wholesale rate 
> card.
> This gives us an easy overview of where we are making and hopefully never 
> losing money. Particularly handy when a carrier changes a rate (usually and 
> increase) and you haven’t adjusted your rates on your sell rate card.
>  
> Hope this is helpful J
>  
> Cheers,
>  
> Greg
>  
> 
> Greg Lipschitz |  Founder & CEO|  The Summit Group
> g...@thesummitgroup.com.au
> thesummitgroup.com.au
> 1300 049 749
> Level 1, 39 Railway Road, Blackburn VIC 3130
> 
> 
>  
> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Brian 
> Murray
> Sent: Thursday, 7 July 2016 9:26 AM
> To: voiceops@voiceops.org
> Subject: [VoiceOps] CDR Mediation Solutions
>  
> Hello All,
>  
> Wanting to pick the brain trust on this email distro to see what CDR 
> mediation solutions you have/are using.
>  
> Pros/Cons
>  
> Requirements:
> Ø  CDR Analysis
> Ø  CDR aggregation from multiple switch platforms
> Ø  Mediation
> Ø  Manual & scheduled reporting (email / ftp)
> Ø  Rating:
> o   Vendor rate decks
> o   Customer rate decks
> Ø  Nice to haves:
> o   Call correlation
> o   API
> o   Multitenant
>  
>  
> Any feedback would be greatly appreciated.
>  
> Thank you,
> Brian
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[VoiceOps] Asterisk IVR Visualization

[Shripal Daphtary]

Hi all -- i have a large asterisk IVR for a client and they're asking for
me to give them a visual representation of it.  and... i'm lazy and i don't
want to do it.

I thought there might be some asterisk visual dialplan software solution
that would do this for me.  but i'm not finding anything that works the way
i want it to.  does anyone know of any software that might be able to help?

thanks,

Shri
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Re: [VoiceOps] Make Kamailio Great Again!

[Shripal Daphtary]

Another great one!  Thanks!

Thanks, 

Shripal

> On Apr 1, 2016, at 7:29 AM, Alex Balashov  wrote:
> 
> For immediate release:
> 
> ATLANTA, GA (1 April 2016)--Alex J. Balashov, a self-styled
> businessman based in Atlanta, Georgia, USA, has a plan to "Make
> Kamailio Great Again".
> 
> "Evariste Systems is huge. My name is on the building," said
> Balashov of his iconic VoIP consulting brand.
> 
> "And you know what, I have been very successful. Everybody loves me."
> 
> Balashov has capitalised on a contentious election cycle marked by
> deep political polarisation, growing income inequality and geopolitical
> challenges such as global terrorism. And his sharp message of alarm
> about the declining influence of the Kamailio SIP server project has
> resonated with increasing numbers in the CxO suite, vaulting him to
> the lead in the race for the IETF SIP Working Group nomination,
> according to recent polls of primary voters.
> 
> He has been quick to tout his competitive credentials in a tough
> global open-source ecosystem. At a recent colloqium on unified
> communications, he asked:
> 
> "When was the last time anybody saw us beating, let's say, OpenSIPS
> in Git commits? They kill us. I beat OpenSIPS all the time. All the
> time."
> 
> As Balashov sees it, a major cause of the beleaguered Kamailio
> project's woes lies in its liberal patch acceptance policy and
> lax scrutiny of third-party contributions:
> 
> "When GitHub sends its people, they're not sending their best.
> They're not sending you. They're not sending you. They're sending
> people that have lots of problems, and they're bringing those
> problems. They're bringing drugs. They're bringing crime. They're
> rapists. And some, I assume, are good people."
> 
> He has proposed a controversial solution that has drawn ire from
> liberal ranks in the open-source community, but has also attracted
> applause and standing ovations at his speaking engagements:
> 
> "We have to have a firewall around the Kamailio source code. We
> have to have an access control list. And in that firewall, we're
> going to have a big fat door where commits and pull requests can
> come into the master branch, but they have to come in legally.
> The firewall will go up, and GitHub will start behaving."
> 
> Balashov's firewall proposal has been met with scorn from critics who
> deride it as impractical and quixotic. In particular, commentators
> have raised questions about funding and resources as well as GitHub's
> willingness to entertain a boundary around a project in its vicinity.
> Balashov isn't concerned, however:
> 
> "I will build a great firewall--and nobody builds firewalls better
> than me, believe me--and I'll build them very inexpensively. I will
> build a great, great stateful packet inspection wall on our border
> with GitHub, and I will make GitHub pay for that wall. Mark my words."
> 
> He has also been rebuked by rival IETF leadership candidates for his
> often acerbic Twitter remarks directed at Lennart Poettering and the
> developers of "firewalld". As he sees it, however, the network effects
> of social media are a strength:  "My Twitter has become so powerful
> that I can actually make my enemies tell the truth." He scoffed at
> the suggestion that his characterisations of industry actors behind
> the RedHat-led "systemd" movement are misleading:
> 
> "RedHat was the worst Steward of Linux in the history of the kernel.
> There has never been a Steward so bad as RedHat. The source code
> blew up around us. We lost everything, including all synergies.
> There wasn't one good thing that came out of that administration or
> them being Stewards of Linux."
> 
> Balashov's idiosyncratic campaign is not standing still. He has proven
> to be a capable populist, adapting rapidly to an evolving sense of the
> kinds of pronouncements that activate his swelling crowds of devotees.
> Along the way, he has deftly deflected calls to subject his policy
> proposals to expert review.
> 
> "I know what I'm doing, and I listen to a lot of people, I talk to
> a lot of people, and at the appropriate time I'll tell you who
> the people are. But I speak to a lot of people, but my primary
> consultant is myself, and I have a good instinct for this stuff."
> 
> At a recent gathering of SIP stack interoperability specialists,
> Balashov the latest pillar of his platform to "Make Kamailio Great
> Again", in view of growing security vulnerabilities in the latest
> Kamailio modules:
> 
> "Alex J. Balashov is calling for a total and complete shutdown of
> commits entering the master branch from the territory of the European
> Union until our project's representatives can figure out what's going
> on. According to Netcraft, among others, there are a lot of buffer
> overflows in Kamailio by large segments of the EU population."
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Re: [VoiceOps] VoIP Innovations reliability

[Shripal Daphtary]

We're good too. But long pdd and no ringback. 


Thanks, 

Shripal

> On Mar 16, 2016, at 9:50 AM, Nate Burke  wrote:
> 
> Looks like it just came back up for me.  Just over 30 min.
> 
> Nate
> 
>> On 3/16/2016 8:45 AM, Shripal Daphtary wrote:
>> We are experiencing an outage as well. 
>> 
>> Thanks, 
>> 
>> Shripal
>> 
>> On Mar 16, 2016, at 9:36 AM, Nate Burke  wrote:
>> 
>>> Problems again this morning?  Looks to be acting the same as it has been.  
>>> 
>>>> On 3/11/2016 6:00 PM, Alexander Lopez wrote:
>>>> I added them to our monitoring platform, stated getting alarms this past 
>>>> hour or so.
>>>> Up and down.
>>>> 
>>>> 
>>>>  Original message 
>>>> From: Nathan Anderson  
>>>> Date: 3/11/2016 6:31 PM (GMT-05:00) 
>>>> To: 'Nate Burke' , voiceops@voiceops.org 
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability 
>>>> 
>>>> ...aand we're back.
>>>> 
>>>> -- Nathan
>>>> 
>>>> -Original Message-
>>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan 
>>>> Anderson
>>>> Sent: Friday, March 11, 2016 3:30 PM
>>>> To: 'Nate Burke'; voiceops@voiceops.org
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>>>> 
>>>> It *feels* like they are under attack again, since I get a response to a 
>>>> ping once every 20 or so.
>>>> 
>>>> -- Nathan
>>>> 
>>>> -Original Message-
>>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan 
>>>> Anderson
>>>> Sent: Friday, March 11, 2016 3:28 PM
>>>> To: 'Nate Burke'; voiceops@voiceops.org
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>>>> 
>>>> Confirmed.
>>>> 
>>>> -- Nathan
>>>> 
>>>> -Original Message-
>>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nate 
>>>> Burke
>>>> Sent: Friday, March 11, 2016 3:26 PM
>>>> To: voiceops@voiceops.org
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>>>> 
>>>> Anyone else show them down again right now?  My traceroutes aren't even 
>>>> leaving Chicago.  Dying at a Chicago hop on Level3.
>>>> 
>>>> Nate
>>>> 
>>>> On 3/6/2016 6:50 PM, Nathan Anderson wrote:
>>>> > Did anybody else just suffer another 45-minute-ish long outage from 
>>>> > about 4:00p PST to 4:45p PST (ending about 5 minutes ago)?
>>>> >
>>>> > -- Nathan
>>>> >
>>>> > -Original Message-
>>>> > From: frnk...@iname.com [mailto:frnk...@iname.com]
>>>> > Sent: Sunday, March 06, 2016 4:43 PM
>>>> > To: Nathan Anderson; voiceops@voiceops.org
>>>> > Subject: RE: VoIP Innovations reliability
>>>> >
>>>> > More here: http://blog.voipinnovations.com/blog
>>>> >
>>>> > Frank
>>>> >
>>>> > -Original Message-
>>>> > From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan
>>>> > Anderson
>>>> > Sent: Tuesday, March 01, 2016 8:27 PM
>>>> > To: voiceops@voiceops.org
>>>> > Subject: [VoiceOps] VoIP Innovations reliability
>>>> >
>>>> > Holy schlamoly.  Anybody else use them here and being handed outage after
>>>> > outage over the last 2 days?  Seriously thinking at this point about 
>>>> > doing
>>>> > something else.  This is ridiculous.
>>>> >
>>>> > I desperately need sleep and if my cell goes off one more time...
>>>> >
>>>> > -- Nathan
>>>> > ___
>>>> > VoiceOps mailing list
>>>> > VoiceOps@voiceops.org
>>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>> >
>>>> >
>>>> >
>>>> > ___
>>>> > VoiceOps mailing list
>>>> > VoiceOps@voiceops.org
>>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>> ___
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>>> https://puck.nether.net/mailman/listinfo/voiceops
> 
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Re: [VoiceOps] VoIP Innovations reliability

[Shripal Daphtary]

Down again! 

Thanks, 

Shripal

> On Mar 16, 2016, at 9:50 AM, Nate Burke  wrote:
> 
> Looks like it just came back up for me.  Just over 30 min.
> 
> Nate
> 
>> On 3/16/2016 8:45 AM, Shripal Daphtary wrote:
>> We are experiencing an outage as well. 
>> 
>> Thanks, 
>> 
>> Shripal
>> 
>> On Mar 16, 2016, at 9:36 AM, Nate Burke  wrote:
>> 
>>> Problems again this morning?  Looks to be acting the same as it has been.  
>>> 
>>>> On 3/11/2016 6:00 PM, Alexander Lopez wrote:
>>>> I added them to our monitoring platform, stated getting alarms this past 
>>>> hour or so.
>>>> Up and down.
>>>> 
>>>> 
>>>>  Original message 
>>>> From: Nathan Anderson  
>>>> Date: 3/11/2016 6:31 PM (GMT-05:00) 
>>>> To: 'Nate Burke' , voiceops@voiceops.org 
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability 
>>>> 
>>>> ...aand we're back.
>>>> 
>>>> -- Nathan
>>>> 
>>>> -Original Message-
>>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan 
>>>> Anderson
>>>> Sent: Friday, March 11, 2016 3:30 PM
>>>> To: 'Nate Burke'; voiceops@voiceops.org
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>>>> 
>>>> It *feels* like they are under attack again, since I get a response to a 
>>>> ping once every 20 or so.
>>>> 
>>>> -- Nathan
>>>> 
>>>> -Original Message-
>>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan 
>>>> Anderson
>>>> Sent: Friday, March 11, 2016 3:28 PM
>>>> To: 'Nate Burke'; voiceops@voiceops.org
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>>>> 
>>>> Confirmed.
>>>> 
>>>> -- Nathan
>>>> 
>>>> -Original Message-
>>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nate 
>>>> Burke
>>>> Sent: Friday, March 11, 2016 3:26 PM
>>>> To: voiceops@voiceops.org
>>>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>>>> 
>>>> Anyone else show them down again right now?  My traceroutes aren't even 
>>>> leaving Chicago.  Dying at a Chicago hop on Level3.
>>>> 
>>>> Nate
>>>> 
>>>> On 3/6/2016 6:50 PM, Nathan Anderson wrote:
>>>> > Did anybody else just suffer another 45-minute-ish long outage from 
>>>> > about 4:00p PST to 4:45p PST (ending about 5 minutes ago)?
>>>> >
>>>> > -- Nathan
>>>> >
>>>> > -Original Message-
>>>> > From: frnk...@iname.com [mailto:frnk...@iname.com]
>>>> > Sent: Sunday, March 06, 2016 4:43 PM
>>>> > To: Nathan Anderson; voiceops@voiceops.org
>>>> > Subject: RE: VoIP Innovations reliability
>>>> >
>>>> > More here: http://blog.voipinnovations.com/blog
>>>> >
>>>> > Frank
>>>> >
>>>> > -Original Message-
>>>> > From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan
>>>> > Anderson
>>>> > Sent: Tuesday, March 01, 2016 8:27 PM
>>>> > To: voiceops@voiceops.org
>>>> > Subject: [VoiceOps] VoIP Innovations reliability
>>>> >
>>>> > Holy schlamoly.  Anybody else use them here and being handed outage after
>>>> > outage over the last 2 days?  Seriously thinking at this point about 
>>>> > doing
>>>> > something else.  This is ridiculous.
>>>> >
>>>> > I desperately need sleep and if my cell goes off one more time...
>>>> >
>>>> > -- Nathan
>>>> > ___
>>>> > VoiceOps mailing list
>>>> > VoiceOps@voiceops.org
>>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>> >
>>>> >
>>>> >
>>>> > ___
>>>> > VoiceOps mailing list
>>>> > VoiceOps@voiceops.org
>>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> VoiceOps@voiceops.org
>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>> 
>>>> ___
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>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>> ___
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>>> https://puck.nether.net/mailman/listinfo/voiceops
> 
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Re: [VoiceOps] VoIP Innovations reliability

[Shripal Daphtary]

We are experiencing an outage as well. 

Thanks, 

Shripal

> On Mar 16, 2016, at 9:36 AM, Nate Burke  wrote:
> 
> Problems again this morning?  Looks to be acting the same as it has been.  
> 
>> On 3/11/2016 6:00 PM, Alexander Lopez wrote:
>> I added them to our monitoring platform, stated getting alarms this past 
>> hour or so.
>> Up and down.
>> 
>> 
>>  Original message 
>> From: Nathan Anderson  
>> Date: 3/11/2016 6:31 PM (GMT-05:00) 
>> To: 'Nate Burke' , voiceops@voiceops.org 
>> Subject: Re: [VoiceOps] VoIP Innovations reliability 
>> 
>> ...aand we're back.
>> 
>> -- Nathan
>> 
>> -Original Message-
>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan 
>> Anderson
>> Sent: Friday, March 11, 2016 3:30 PM
>> To: 'Nate Burke'; voiceops@voiceops.org
>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>> 
>> It *feels* like they are under attack again, since I get a response to a 
>> ping once every 20 or so.
>> 
>> -- Nathan
>> 
>> -Original Message-
>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan 
>> Anderson
>> Sent: Friday, March 11, 2016 3:28 PM
>> To: 'Nate Burke'; voiceops@voiceops.org
>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>> 
>> Confirmed.
>> 
>> -- Nathan
>> 
>> -Original Message-
>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nate Burke
>> Sent: Friday, March 11, 2016 3:26 PM
>> To: voiceops@voiceops.org
>> Subject: Re: [VoiceOps] VoIP Innovations reliability
>> 
>> Anyone else show them down again right now?  My traceroutes aren't even 
>> leaving Chicago.  Dying at a Chicago hop on Level3.
>> 
>> Nate
>> 
>> On 3/6/2016 6:50 PM, Nathan Anderson wrote:
>> > Did anybody else just suffer another 45-minute-ish long outage from about 
>> > 4:00p PST to 4:45p PST (ending about 5 minutes ago)?
>> >
>> > -- Nathan
>> >
>> > -Original Message-
>> > From: frnk...@iname.com [mailto:frnk...@iname.com]
>> > Sent: Sunday, March 06, 2016 4:43 PM
>> > To: Nathan Anderson; voiceops@voiceops.org
>> > Subject: RE: VoIP Innovations reliability
>> >
>> > More here: http://blog.voipinnovations.com/blog
>> >
>> > Frank
>> >
>> > -Original Message-
>> > From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Nathan
>> > Anderson
>> > Sent: Tuesday, March 01, 2016 8:27 PM
>> > To: voiceops@voiceops.org
>> > Subject: [VoiceOps] VoIP Innovations reliability
>> >
>> > Holy schlamoly.  Anybody else use them here and being handed outage after
>> > outage over the last 2 days?  Seriously thinking at this point about doing
>> > something else.  This is ridiculous.
>> >
>> > I desperately need sleep and if my cell goes off one more time...
>> >
>> > -- Nathan
>> > ___
>> > VoiceOps mailing list
>> > VoiceOps@voiceops.org
>> > https://puck.nether.net/mailman/listinfo/voiceops
>> >
>> >
>> >
>> > ___
>> > VoiceOps mailing list
>> > VoiceOps@voiceops.org
>> > https://puck.nether.net/mailman/listinfo/voiceops
>> 
>> ___
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>> https://puck.nether.net/mailman/listinfo/voiceops
>> 
>> ___
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>> 
>> ___
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Re: [VoiceOps] Looking for T.38 Fax monitoring tool.

[Shripal Daphtary]

Voipmonitor also... 

archive all calls including SIP, SKINNY RTP, T.38 and T.30 FAX (PDF) in CDR 
database
decode and play calls directly from the GUI or show T.38 FAX as PDF
Thanks, 

Shripal

> On Feb 1, 2016, at 7:11 PM, Justin Grow  wrote:
> 
> 
> Anyone know if VoIPMonitor can extract T.30 signals from u-law fax captures?
> 
> 
> 
>> On Mon, Feb 1, 2016 at 8:24 AM, Kidd Filby  wrote:
>> Yep  +1 for VoipMonitor.  Really nice platform.
>> 
>>> On Fri, Jan 29, 2016 at 6:02 PM, Shripal Daphtary  
>>> wrote:
>>> +1 voipmonitor works well. Plus it spits out a pdf too :-)
>>> 
>>> Thanks,
>>> 
>>> Shripal
>>> 
>>> > On Jan 29, 2016, at 6:37 PM, Chris Aloi  wrote:
>>> >
>>> > VoIP monitor now dissects the T.38 packets.. Works well.
>>> >
>>> > ---
>>> > Christopher Aloi
>>> > Sent from my iPhone
>>> >
>>> >> On Jan 29, 2016, at 5:33 PM, John S. Robinson  
>>> >> wrote:
>>> >>
>>> >> All --
>>> >>
>>> >> I have a client running a T.38 fax platform.  The platform is not at all 
>>> >> Operations Management friendly, so when problems occur, I use Wireshark 
>>> >> and dumpster dive through the T.38 over RTP to see what went wrong.  It 
>>> >> is a rather labor intensive operation.   I am wondering if anybody knows 
>>> >> of a tool that could help this process -- something along the lines of 
>>> >> Palladion (now Oracle Communications Operations Monitor) or Empirix 
>>> >> Hammer, but with the ability to automatically drill down into T.38 
>>> >> signaling to diagnose cause of Fax failure?
>>> >>
>>> >> Thanks,
>>> >>
>>> >> John S. Robinson
>>> >> Communichanic Consultants, Inc.
>>> >>
>>> >> ___
>>> >> VoiceOps mailing list
>>> >> VoiceOps@voiceops.org
>>> >> https://puck.nether.net/mailman/listinfo/voiceops
>>> > ___
>>> > VoiceOps mailing list
>>> > VoiceOps@voiceops.org
>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>> ___
>>> VoiceOps mailing list
>>> VoiceOps@voiceops.org
>>> https://puck.nether.net/mailman/listinfo/voiceops
>> 
>> 
>> -- 
>> Kidd Filby
>> 661.557.5640 (C)
>> http://www.linkedin.com/in/kiddfilby
>> 
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>> https://puck.nether.net/mailman/listinfo/voiceops
> 
> 
> 
> 
> JUSTIN GROW
> 
> OPERATIONS
> 
> 
> 
> +1.206.641.8038 
> jg...@flowroute.com 
> 
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Re: [VoiceOps] Looking for T.38 Fax monitoring tool.

[Shripal Daphtary]

+1 voipmonitor works well. Plus it spits out a pdf too :-) 

Thanks, 

Shripal

> On Jan 29, 2016, at 6:37 PM, Chris Aloi  wrote:
> 
> VoIP monitor now dissects the T.38 packets.. Works well. 
> 
> ---
> Christopher Aloi
> Sent from my iPhone
> 
>> On Jan 29, 2016, at 5:33 PM, John S. Robinson  wrote:
>> 
>> All --
>> 
>> I have a client running a T.38 fax platform.  The platform is not at all 
>> Operations Management friendly, so when problems occur, I use Wireshark and 
>> dumpster dive through the T.38 over RTP to see what went wrong.  It is a 
>> rather labor intensive operation.   I am wondering if anybody knows of a 
>> tool that could help this process -- something along the lines of Palladion 
>> (now Oracle Communications Operations Monitor) or Empirix Hammer, but with 
>> the ability to automatically drill down into T.38 signaling to diagnose 
>> cause of Fax failure?
>> 
>> Thanks,
>> 
>> John S. Robinson
>> Communichanic Consultants, Inc.
>> 
>> ___
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>> https://puck.nether.net/mailman/listinfo/voiceops
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[VoiceOps] VoIP Service Providers Market Research report

[Shripal Daphtary]

Hello all,

I recently downloaded a market research report from Voiplogic. I'm sure
that some of you know that they are a wholesale application service
provider that sells class 4 and 5 services to service providers. I found
the report pretty enlightening (and free).  You just need to take a survey
to get it.

I would be interested to see what others in this group think about the
state of Hosted PBX, UC, UCaaS, etc.

Some of the major bullet points are listed in VoipLogic's press release:
http://www.voiplogic.com/dec-1-2015-2015-voip-service-providers-market-research-3rd-annual-report-extensive-original-data/
 along with the link to the survey.

I would like to actually see what Peter Rad, thinks of the sales stuff in
the report. In particular this statement:

*"Low touch sales methods – primarily web-based selling – are dropping
while high touch sales methods such as Direct and through Value-Added
Resellers – are growing. This is, in turn, increases the cost of customer
acquisition. That Service Providers appear to perceive value from the
personal assistance of direct sales and customer service support may be
explained by the increasing complexity of Unified Communication and
Collaboration."*

I'm wondering if others see the same trend?  it just seems to go against
another figure in the report that states that price is the most important
factor in sales and marketing success.  I don't see how you can be a
solution sales organization and still think that price is the most
important thing.

anyway, it was by and large good read with a lot of information.



Shri
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Re: [VoiceOps] Wholesale MMS Providers

[Shripal Daphtary]

Developer.att.com

Thanks, 

Shripal

> On Nov 24, 2015, at 5:23 PM, Colton Conor  wrote:
> 
> What about any of the big 4 cellular carriers? Does AT&T, Verizon, Sprint, or 
> T-Mobile's wholesale division sell origination services delivered though SIP, 
> and MMS/SMS enabled numbers? 
> 
>> On Tue, Nov 24, 2015 at 9:30 AM, Colton Conor  wrote:
>> Who provides DID's that are SMS AND MMS enabled? What is the standard 
>> protocol for receiving and sending MMS messages? I know for SMS the protocol 
>> is SMPP.
>> 
>> It looks like bandwidth.com lists MMS on their website, but I am not sure if 
>> that is available yet. 
> 
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Re: [VoiceOps] Wholesale MMS Providers

[Shripal Daphtary]

Bandwidth Voip innovations onvoy voxox to name a few 

Thanks, 

Shripal

> On Nov 24, 2015, at 10:30 AM, Colton Conor  wrote:
> 
> Who provides DID's that are SMS AND MMS enabled? What is the standard 
> protocol for receiving and sending MMS messages? I know for SMS the protocol 
> is SMPP.
> 
> It looks like bandwidth.com lists MMS on their website, but I am not sure if 
> that is available yet. 
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Re: [VoiceOps] Homer vs VoIPMonitor

[Shripal Daphtary]

+1. On all points. 

Thanks, 

Shripal

> On Nov 19, 2015, at 11:03 PM, jay binks  wrote:
> 
> Ive used Voipmonitor for a few years now, it started out OK, but now.. its 
> AWESOME.
> 
> parts are open source ( mainly the sniffer / analyser ).
> the commercial part is the web UI.
> 
> I cant praise it highly enough, and the price is excellent.
> Martin is also highly contactable and open to suggestion / bug reports.
> 
> I know someone else who uses homer and loves it, but unless im mistaken, 
> Homer only does SIP.
> Voipmonitor does our SIP and RTP.
> 
> Jay
> 
> 
> 
>> On 20 November 2015 at 14:28, Brian Murray  wrote:
>> Understood. We’ve been using a VAR for Palladion and now Oracle. So we never 
>> actually have to deal with Oracle.
>> 
>> I’m going to test VoipMonitor early next year.
>> 
>> ---
>> Brian J Murray
>> Director, Network Engineering
>> 
>> 
>> 
>> 
>> 
>> 
>> On 11/19/15, 10:24 PM, "Geoffrey Mina"  wrote:
>> 
>> >Mostly around support. It was terrible. We also had a couple lengthy 
>> >outages which crippled our support team.
>> >
>> >
>> >> On Nov 19, 2015, at 8:03 PM, Brian Murray  wrote:
>> >>
>> >> Geoffrey,
>> >>
>> >>
>> >>
>> >> What issues did you face with Palladion. Curious.
>> >>
>> >> Thanks,
>> >> Brian
>> >>
>> >>
>> >>> On 11/19/15, 9:44 PM, "VoiceOps on behalf of Geoffrey Mina" 
>> >>>  
>> >>> wrote:
>> >>>
>> >>> We use VoipMonitor. It's the best that I have used. Definitely better in 
>> >>> stability and support compared to Palladion.
>> >>>
>>  On Nov 19, 2015, at 7:35 PM, Jason Jessico  wrote:
>> 
>>  NetScout's nGeniusONE platform has a solid set of VOIP/SIP monitoring 
>>  capabilities that I've gotten significant miles out of.  HOMER is 
>>  something I'd like to get up and going just to see it, but haven't had 
>>  enough free time.
>>  ___
>>  VoiceOps mailing list
>>  VoiceOps@voiceops.org
>>  https://puck.nether.net/mailman/listinfo/voiceops
>> >>> ___
>> >>> VoiceOps mailing list
>> >>> VoiceOps@voiceops.org
>> >>> https://puck.nether.net/mailman/listinfo/voiceops
>> ___
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>> VoiceOps@voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
> 
> 
> 
> -- 
> Sincerely
> 
> Jay
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Re: [VoiceOps] 2015 Softswitch

[Shripal Daphtary]

The only platform that I know if that supports most of your reqs would be the 
netsapiens platform.  I don't have direct experience with it. But they have 
most of what you are looking for. 

One of the issues is that if one company is doing ALL of those things, it's 
very likely that they aren't doing them all well. They just don't have the 
ability to be all things to all people 

All of the products you need can be bolted on to a softswitch or integrated via 
api. It's the service providers job to then give their customer a unified 
experience so as not to provide them just a bunch of disjointed apps. 

Another issue with having all of these bolt on products to include with your 
"premium seat" is that your arpu keeps going up but your margins are shrinking 
considerably. 8x8, ring central, vonages for biz, etc are already offering all 
of these at a price point that seems to be inline with a smaller service 
providers' cost to deploy them 








Thanks, 

Shripal

> On Oct 28, 2015, at 11:01 AM, Sean Salvadalena  wrote:
> 
> Doesn’t Metaswitch perform almost all of those features? 
>  
> http://www.metaswitch.com/resources/topic/hosted-pbx
>  
> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Rob Dawson
> Sent: Wednesday, October 28, 2015 10:51 AM
> To: Colton Conor ; voiceops@voiceops.org
> Subject: Re: [VoiceOps] 2015 Softswitch
>  
> To be fair, what you are describing is not really a softswitch but a suite of 
> applications that happens to be built around a switching platform. There are 
> some vendors that handle parts of this well, Cisco HCS can provide a full 
> UC&C suite including call control, multi-party video, IM&P, desktop/content 
> sharing, delivers it all through the same Jabber interface on your desktop, 
> phone, or tablet and has a beautifully simple user portal, at least in 10.x 
> and up. Broadsoft has UC-One which provides basically the same feature set 
> through a unified interface, though the portal is lacking.
>  
> When it comes to some of the ancillary services though, it doesn’t make sense 
> for a solution vendor to start looking at developing a full fax or call 
> recording solution when RightFax and Hylfax, and whatever else already exist. 
> Most of them stick to what they are good at – call control and features. If 
> they need to provide video they buy a company, Tandberg for example. They 
> want to add desktop sharing, buy WebEx. This is how Broadsoft acquired most 
> (maybe all?) the constituent components of UC-One as well.
>  
> If you start looking under the hood at any of the SPs that you mentioned I 
> would venture to say that you would find a bunch of discrete systems, 
> Broadworks or Asterisk for call control and features, Hylafax or Right Fax 
> for faxing, an open source SMS gateway, etc. with a bunch of “glue” tying 
> them together via APIs and a bespoke user interface to present a unified view 
> to the customer, all tied into the providers BSS/OSS systems.  That “glue” 
> and UI is what is unique to each SP and is what turns a pile of boxes into a 
> “solution”. It also allows you to add features and functionality easily when 
> the next great app comes along, and prevents you from being tied to any one 
> solution vendor. Hylafax doesn’t work out? Trash it and switch to XYZ fax, 
> your custom UI obfuscates the change from the customer and they never know.
>  
> I’ve said this before, 99% of all Broadworks shops sell the same exact 
> product. Whatever comes out of the box, with the crappy BW portal, using 
> Polycom phones but taking no advantage of any of the advanced features that 
> are available. I really think that in the next few years that providers who 
> are not offering a full UC&C experience for their customers and not doing 
> anything to differentiate their products will start faltering. That 
> innovative product suite is what providers will need in order to be 
> competitive in the future.
>  
> Let’s be honest, If you and I both sell Broadworks and you have a feature 
> pack called “Premium” and I have one called “Executive” but they offer the 
> same features and the only difference is price, then we are fully 
> commoditized and can only compete on cost. Providing more services to your 
> customer than your competitor is able to adds value and provides stickiness. 
> Having a unique and differentiated product allows you to move the 
> conversation away from cost, and towards the value that you can bring your 
> customer.
>  
> All that being said, I think you have a great list of features and an a good 
> start because you are looking to model some of the companies that are already 
> doing this successfully. I do think that you are asking too much if you are 
> looking for a sole sourced solution.  But, if you have the time, capital, and 
> people you can certainly go out and find the best of breed for each component 
> and then integrate them into your own unique platform.
>  
> Rob
>  
> From: VoiceOps [ma

Re: [VoiceOps] VoIPMonitor with Polycom Phones

[Shripal Daphtary]

I just asked Martin, when you sent this note.  so he said it 30 minutes ago
approx.

voipmonitor will show you all messaging that is being sniffed or sourced
from a sensor.

i'm not sure how it will work. i can get more details from him.  i'm not
sure if hes on this list.

Shri

On Wed, Oct 14, 2015 at 10:39 AM, Colton Conor 
wrote:

> Shripal,
>
> When did they say this?
>
> I am wondering how this will work. Today a I believe VoIP monitor shows
> two legs of each call:
> 1. Going from the underlying wholesale carrier to the service providers
> switch.
> 2. Going from the service providers switch to the customer.
>
> Will enabling TPC - XR with phones that support it show more detail on
> leg 2, or will there now be 3 legs per call?
>
> What other IP phones and gateways support *RTCP-XR besides Polycom?*
>
> On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary 
> wrote:
>
>> According to voipmonitor:
>>
>> TPC - XR is not yet supported but we plan to implement it within month
>>
>> On Wed, Oct 14, 2015 at 9:12 AM Colton Conor 
>> wrote:
>>
>>> I know many on the list use the VoIP Monitor application, and we are
>>> about to evaluate this application. Most of our send users use Polycom
>>> Phones, and have the Polycom Productivity Suite Application: Voice Quality
>>> Monitoring (VQmon) license on the phones.
>>>
>>> According to this Polycom page, With Polycom Productivity Suite
>>> Application: Voice Quality Monitoring,  IT Managers can monitor and
>>> troubleshoot voice quality issues more quickly.
>>>
>>>- Transmit metrics in real time, or near real time, directly from
>>>the phone in the standard *RTCP-XR (IETF RFC 3611) format*
>>>- Publish metrics using the SIP PUBLISH method
>>>- Provide flexible reporting and alarming based on metric triggers
>>>and/or events
>>>- Enable quick, real-time, system-wide troubleshooting while the
>>>affected customer is still on the phone
>>>
>>>
>>> http://www.polycom.com/products-services/voice/applications/voice-quality-monitoring.html
>>>
>>> My question is does VoIP Monitor collect and support the *RTCP-XR (IETF
>>> RFC 3611) format? *I can not seem to find any information claiming it
>>> does.
>>>
>>> I found another page saying the Polycom VQMon software also supports SIP
>>> RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
>>>
>>>
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>>>
>>
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Re: [VoiceOps] VoIPMonitor with Polycom Phones

[Shripal Daphtary]

According to voipmonitor:

TPC - XR is not yet supported but we plan to implement it within month

On Wed, Oct 14, 2015 at 9:12 AM Colton Conor  wrote:

> I know many on the list use the VoIP Monitor application, and we are about
> to evaluate this application. Most of our send users use Polycom Phones,
> and have the Polycom Productivity Suite Application: Voice Quality
> Monitoring (VQmon) license on the phones.
>
> According to this Polycom page, With Polycom Productivity Suite
> Application: Voice Quality Monitoring,  IT Managers can monitor and
> troubleshoot voice quality issues more quickly.
>
>- Transmit metrics in real time, or near real time, directly from the
>phone in the standard *RTCP-XR (IETF RFC 3611) format*
>- Publish metrics using the SIP PUBLISH method
>- Provide flexible reporting and alarming based on metric triggers
>and/or events
>- Enable quick, real-time, system-wide troubleshooting while the
>affected customer is still on the phone
>
>
> http://www.polycom.com/products-services/voice/applications/voice-quality-monitoring.html
>
> My question is does VoIP Monitor collect and support the *RTCP-XR (IETF
> RFC 3611) format? *I can not seem to find any information claiming it
> does.
>
> I found another page saying the Polycom VQMon software also supports SIP
> RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
>
>
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[VoiceOps] NMS recommendations

[Shripal Daphtary]

Hey All,

i'm looking for recommendations for new nms platforms.

We currently use one open source platform for CPE  and one platform for
Core and Infrastructure.  I'm looking for a commercial or open source that
can handle all devices from Network, Security (Firewalls), Servers (Linux,
Windows), ESX, and standard SNMP devices.

I need it to be relatively easy to implement and geographically redundant.
If i can collapse both CPE and Core into one platform, that would be a
bonus.

If there is something i should stay away from, please mention that as well.


thanks!

Shri
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Re: [VoiceOps] Cisco 7941 SIP

[Shripal Daphtary]

I think it's still good. Just a name change. 

https://www.dropbox.com/s/8gz0gfifpsjlc0d/polycom%20rebate%20program%20-%20go2polycom-promo%20march%2016%20-%20dec%2031%202015.pdf?dl=0


Thanks, 

Shripal

> On Oct 8, 2015, at 8:43 AM, Rob Dawson  wrote:
> 
> The “Tradeup2Polycom” landing page is returning a page not found error so you 
> may be right. There are however third party companies that will still buy the 
> 79X1 phones for refurb and parts so you could still do the trade-in as a 
> two-step process.
>  
> 
>  
> Rob Dawson
> Solutions Architect
> 2151 Priest Bridge Dr. Crofton, MD 21114
>  
> O 410-774-7153
> M 571-234-2621
> Check out our upcoming Events ! 
> 
>  
> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Wayne 
> Wenthin
> Sent: Wednesday, October 07, 2015 12:20 PM
> To: Aryn Nakaoka 808.356.2901
> Cc: voiceops@voiceops.org
> Subject: Re: [VoiceOps] Cisco 7941 SIP
>  
> They used to.   I think that program has ended.
>  
> On Wed, Oct 7, 2015 at 9:12 AM, Aryn Nakaoka 808.356.2901 
>  wrote:
> Maybe Polycom will give you a discount for replacing a Cisco.
> 
> 
> 
> 
> 
> Aryn H. K. Nakaoka
> anaka...@trinet-hi.com
> 
> Direct: 808.356.2901
> Fax : 808.356.2919
> 
> Tri-net Solutions
> 733 Bishop St. #1170
> Honolulu, HI 96813
> http://www.trinet-hi.com
>  
> https://twitter.com/AlohaTone
>  
> Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU
> 
> Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8
>  
> CONFIDENTIALITY NOTICE:  The information contained in this email and any 
> attachments may be privileged, confidential and protected from disclosure.  
> Any disclosure, distribution or copying of this email or any attachments by 
> persons or entities other than the intended recipient is prohibited. If you 
> have received this email in error, please notify the sender immediately by 
> replying to the message and deleting this email and any attachments from your 
> system. Thank you for your cooperation.
> 
>  
>  
> 
>  
> 
>  
> On Wed, Oct 7, 2015 at 6:11 AM, Aryn Nakaoka 808.356.2901 
>  wrote:
> You can get Polycom phones VVX 101/201 probably for less than the labor hours 
> you will lose on support, not to mention the marketing on that opportunity. 
> I'm sure management would highly consider it.
> 
> 
> 
> 
> 
> Aryn H. K. Nakaoka
> anaka...@trinet-hi.com
> 
> Direct: 808.356.2901
> Fax : 808.356.2919
> 
> Tri-net Solutions
> 733 Bishop St. #1170
> Honolulu, HI 96813
> http://www.trinet-hi.com
>  
> https://twitter.com/AlohaTone
>  
> Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU
> 
> Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8
>  
> CONFIDENTIALITY NOTICE:  The information contained in this email and any 
> attachments may be privileged, confidential and protected from disclosure.  
> Any disclosure, distribution or copying of this email or any attachments by 
> persons or entities other than the intended recipient is prohibited. If you 
> have received this email in error, please notify the sender immediately by 
> replying to the message and deleting this email and any attachments from your 
> system. Thank you for your cooperation.
> 
>  
>  
> 
>  
> 
>  
> On Tue, Oct 6, 2015 at 5:03 PM, Peter E  wrote:
> You're preaching to the choir, Mark. As a company, for BYOD, we take a stance 
> of, we'll supply the SIP credentials but we won't support the device. But 
> anyone in an operations role knows what that really means -- do whatever it 
> takes to get them working and happy. 
>  
> I'll share your comments with those that believe the opposite about BYOD and 
> scale. It will make for an interesting debate.
>  
>  
>  
>  
> 
> On Oct 6, 2015, at 22:52, Mark Lindsey  wrote:
> 
> 1. In Hosted PBX, accommodating new, non-productized devices that the 
> customer just has to keep is the price you pay to enjoy slow growth (because 
> the engineering effort for the customer is immense), poor reliability 
> (because you can test much less), and an unsupportable customer deployments 
> (because the support team isn't equipped to support this "product"). 
>  
> 2. In Hosted PBX, the demarc is the audible voice on the speaker and the 
> input to the microphone. Supporting random devices the customer brings you 
> makes it impossible for you to fulfill your end of the bargain: make this 
> voice stuff work every time for every call. 
>  
> 3. The best thing to do with a customer's old device is trade in credit then 
> liquidate.
>  
> 4. Cisco 79xx SIP has gone back and forth on symmetric sip signaling over the 
> past few decades. But generally, when nat is involved, the sip phone has to 
> do symmetric sip ports -- I.e., it must use the same port numbers for both 
> sending sip and receiving sip. (And when carrier SBCs are involved, it needs 
> to use the same port number for all sip transactions, not just those related 
> to direct call control).
>  
> But I remember Cisco 79xx configs having a "nat_enable" or sim

Re: [VoiceOps] Level3 Sales Contact?

[Shripal Daphtary]

For wholesale or enterprise? 

Thanks, 

Shripal

> On Sep 29, 2015, at 1:34 AM, Peter Beckman  wrote:
> 
> Anyone have a good Level3 Sales Contact?
> 
> Beckman
> ---
> Peter Beckman  Internet Guy
> beck...@angryox.com http://www.angryox.com/
> ---
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Re: [VoiceOps] WiFi SIP phones recommendations

[Shripal Daphtary]

Great Tim. Thanks for the input here. I'll take a look at the dect  options 
below. 

Shripal

> On Sep 9, 2015, at 6:17 AM, Tim Bray  wrote:
> 
>> On 08/09/15 18:05, Shripal Daphtary wrote:
>> Hello All, 
>> 
>> I'm looking to implement 6-10 WIFI phones for a 3 floor restaurant using
>> unifi AP-PRO's.  i'm not sure if they are using zero handoff on the
>> AP's, but i'm sure they can implement, if they need to.
> 
> 
> I'm presuming you need to be able to use any handset on any floor of the
> restaurant.  And uou really need 10 phones.
> 
> Then you are just into the bottom end of needing an enterprise DECT
> system. I would use something like the:
> 
> 
> - gigaset N720
> - panasonic KX-UDS124UK
> - RTXRTX 8630/8660(which is the same as the snom roaming dect)
> 
> 
> These are all roaming dect systems.  You are going to have to do some
> site survey work to get the distance between the bases correct.  In
> Dect, the bases have to see each other over the air to synchronize timing.
> 
> 
> I've never really found a wifi (as in wireless lan) combination which is
> good enough for handoff.  unifi zero handoff doesn't really work well.
> Maybe with cisco APs and cisco phones, but I haven't really tried that.
> 
> 
>> I was wondering if anyone has any recommendations for a good (and
>> simple) SIP Wifi hadsets.  we wanted to use a yealink w52, but because
>> the repeaters only support one base, it wont work for this implementation.  
> 
> Difference between a dect base designed for SME, and a dect base for
> enterprise.
> 
> If you only want 6 handsets.  And only need 4 calls.  And 2 of the phone
> calls will always be in range of the base station.  And all phone on 4
> SIP accounts (so 2 handsets share a SIP account with another handset)
> 
> You could use:
> 
> Gigaset N510IP  (supports 4 calls, and 6 handsets)
> 
> RTX Pro repeaters.  (up to 6 repeaters).  The repeaters can do repeater
> to repeater links.
> 
> 
> But really makesure you understand the limitations of this setup.
> 
> You can't put 6 SIP accounts into a ring group on your PBX, because only
> the first 4 will ring (because the base can only do 4 calls)
> 
> Also be aware that gigaset have different variants (read, limits on how
> many calls) for each country.  So double check.
> 
> ***
> 
> And one more option would be:
> 
> Panasonic KX-TGP600
> 
> http://business.panasonic.co.uk/communication-solutions/PBX-SIP/business-SIP-systems/SIP-DECT-single-base-unit/KX-TGP600
> 
> 
> This supports 8 handsets and 8 calls.  And support repeaters.  So for an
> 8 handset solution, this might fit really well.
> 
> There is also a KX-TPA65   This is a dect desk phone.  I know that one
> of the problems is restaurants is people stealing the handsets.  We've
> had a lot of customers turn down dect solutions because worried the
> handsets will walk off.   If you use the deskphone and screw to the
> desk, it won't move.  And you still get the easy installation without
> having to run a cat5.
> 
> 
> 
> 
> I think the Panasonic probably best for you, if 8 handsets are enough.
> 
> (sorry, that's a long email)
> 
> Tim
> 
> 
> 
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Re: [VoiceOps] WiFi SIP phones recommendations

[Shripal Daphtary]

Alex, the base is in the basement (as is the kitchen), the somelier office
is on the third floor.  they shuttle back and forth between the top and the
bottom.  the experience that i have had with the yealink w52p dect, is 20
feet in an open plan office and they start to suck.  they're just crappy it
seems.  TGP500 same (maybe 50 feet), the tgp600 says 50 meters and each
repeater adds another 50 meters (indoors).

Since they have ubnt AP-Pro's and chris states that zero handoff is not
supported, i think i'm going to have to try to sell them on a dect
solution.



On Tue, Sep 8, 2015 at 3:49 PM, Alex Balashov 
wrote:

> On 09/08/2015 03:35 PM, Carlos Alvarez wrote:
>
> The challenge with DECT is that "range" is relative to a single base
>> station/AP versus roaming between base stations/APs.
>>
>
> Also: just how much range do you need in a restaurant, unless the
> restaurant in question is the residence of Sheikh Mohammed bin Rashid al
> Maktoum?
>
> You and I both have Plantronics CSxxx DECT headsets and the range is very
> impressive. In my case with the CS540, I can straight-up leave the
> building, on whose third floor my office is situated, go through the
> parking deck, and take a walk up the road without any degradation.
>
> -- Alex
>
>
> --
> Alex Balashov | Principal | Evariste Systems LLC
> 303 Perimeter Center North, Suite 300
> Atlanta, GA 30346
> United States
>
> Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct)
> Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
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Re: [VoiceOps] WiFi SIP phones recommendations

[Shripal Daphtary]

I would much prefer to use DECT, but right now the customer seems adamant
to wifi.  not sure why.  have you used the TGP600s from panasonic?

On Tue, Sep 8, 2015 at 3:23 PM, Alex Balashov 
wrote:

> I take it that DECT headsets or handsets are out of question?
>
> They would certainly have better range and quality than WiFi.
>
>
> On 09/08/2015 01:05 PM, Shripal Daphtary wrote:
>
> Hello All,
>>
>> I'm looking to implement 6-10 WIFI phones for a 3 floor restaurant using
>> unifi AP-PRO's.  i'm not sure if they are using zero handoff on the
>> AP's, but i'm sure they can implement, if they need to.
>>
>>
>>   I was wondering if anyone has any recommendations for a good (and
>> simple) SIP Wifi hadsets.  we wanted to use a yealink w52, but because
>> the repeaters only support one base, it wont work for this implementation.
>>
>> Customer is coming off a call manager with Cisco 7925s, which are really
>> solid, but we can't support them.
>>
>> Thx
>> Shri
>>
>>
>> ___
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>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>
> --
> Alex Balashov | Principal | Evariste Systems LLC
> 303 Perimeter Center North, Suite 300
> Atlanta, GA 30346
> United States
>
> Tel: +1-800-250-5920 (toll-free) / +1-678-954-0671 (direct)
> Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
>
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>
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Re: [VoiceOps] WiFi SIP phones recommendations

[Shripal Daphtary]

Thanks David, I should have clarified, we need "portable phones"

thanks, shri

On Tue, Sep 8, 2015 at 1:10 PM, David Bauman  wrote:

> I’ve had good luck with the Cisco SPA525G2.  You can configure via
> ftp/http/tftp or connect directly to the phone’s web ui.
>
> David Bauman
>
>
>
> From: VoiceOps  on behalf of Shripal
> Daphtary 
> Date: Tuesday, September 8, 2015 at 1:05 PM
> To: "VoiceOps@voiceops.org" 
> Subject: [VoiceOps] WiFi SIP phones recommendations
>
> Hello All,
>
> I'm looking to implement 6-10 WIFI phones for a 3 floor restaurant using
> unifi AP-PRO's.  i'm not sure if they are using zero handoff on the AP's,
> but i'm sure they can implement, if they need to.
>
>
>  I was wondering if anyone has any recommendations for a good (and simple)
> SIP Wifi hadsets.  we wanted to use a yealink w52, but because the
> repeaters only support one base, it wont work for this implementation.
>
> Customer is coming off a call manager with Cisco 7925s, which are really
> solid, but we can't support them.
>
> Thx
> Shri
>
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[VoiceOps] WiFi SIP phones recommendations

[Shripal Daphtary]

Hello All,

I'm looking to implement 6-10 WIFI phones for a 3 floor restaurant using
unifi AP-PRO's.  i'm not sure if they are using zero handoff on the AP's,
but i'm sure they can implement, if they need to.


 I was wondering if anyone has any recommendations for a good (and simple)
SIP Wifi hadsets.  we wanted to use a yealink w52, but because the
repeaters only support one base, it wont work for this implementation.

Customer is coming off a call manager with Cisco 7925s, which are really
solid, but we can't support them.

Thx
Shri
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Re: [VoiceOps] Vitelity's parent company (Onvoy) acquires Broadvox

[Shripal Daphtary]

I thought fusion bought broadvox a couple years back. Did they have two 
divisions? 



Shripal

> On Aug 5, 2015, at 2:59 PM, Peter Beckman  wrote:
> 
> Just got this email from Vitelity. Interesting.
> 
> http://www.marketwired.com/press-release/onvoy-acquires-broadvox-become-third-largest-competitive-local-exchange-carrier-by-2044992.htm
> 
> Did anyone else notice the 2 day Vitelity SMS outage June 12-14?
> 
> Beckman
> ---
> Peter Beckman  Internet Guy
> beck...@angryox.com http://www.angryox.com/
> ---
> 
> -- Forwarded message --
> Date: Wed, 5 Aug 2015 14:39:42
> From: Vitelity 
> To: Peter Beckman 
> Subject: Vitelity's parent company acquires Broadvox
> 
> Dear Vitelity Customer,
> 
> We have some very exciting news. Vitelity's parent company, Onvoy, LLC. has
> just announced that they are acquiring Broadvox. This acquisition will
> expand Onvoy's onnet footprint to 5000 rate centers allowing Onvoy to
> become the third largest wholesale CLEC in North America.
> 
> How will this benefit you? You'll have access to more local rate centers
> and a more robust nationwide network while getting the same unmatched
> customer service you've come to expect from Vitelity.
> 
> Thanks for your continued business and support.
> 
> The Vitelity Team
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Re: [VoiceOps] Wholesale Orig Provider with Low DID MRC and LNP Fees

[Shripal Daphtary]

You can look at intelepeer.  They have pretty solid rates and LNP and did 
charges.  




> On Jun 18, 2015, at 1:47 PM, Colton Conor  wrote:
> 
> What nationwide providers offers DID's at a true wholesale rate? I am looking 
> for something $0.25 per DID and under, and LNP cost of $5 or under per port. 
> Am I asking for too much?
> 
> 
> I know Verizon has a SIP origination option. What about AT&T, Sprint, or 
> T-Mobile? They seem to be on-net in most all markets due to their cell phone 
> entities. 
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Re: [VoiceOps] SimpleWAN

[Shripal Daphtary]

I think it's closer to 10/month :-). 

Shripal

> On Jun 15, 2015, at 7:39 PM, Reinventing Rich  
> wrote:
> 
> I have heard something about a monthly fee per device ~4 or 6 dollars I 
> believe. That could add up depending on the size of your network
> 
>> On Mon, Jun 15, 2015 at 5:25 PM, Jay Stewart  wrote:
>> We’ve demoed out their technology and it seems pretty solid.  From a service 
>> provider perspective, this is nice as it allows centralized management.
>> 
>>  
>> 
>> Jay Stewart
>> 
>> NextOS Sr. Systems Administrator
>> 
>> (480) 426-0099 | jstew...@nextiva.com
>> 
>> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250
>> 
>>  
>> 
>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Shripal 
>> Daphtary
>> Sent: Monday, June 15, 2015 2:48 PM
>> To: VoiceOps@voiceops.org
>> Subject: [VoiceOps] SimpleWAN
>> 
>>  
>> 
>> Hello all, 
>> 
>>  
>> 
>> i'm wondering if anyone on the list has had any dealing with SimpleWAN?  
>> They sell a little Firewall with cloud-based provisioning a nice management 
>> portal.
>> 
>>  
>> 
>> thanks in advance. 
>> 
>>  
>> 
>> shri
>> 
>>  
>> 
>>  
>> 
>> 
>> ___
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>> https://puck.nether.net/mailman/listinfo/voiceops
> 
> 
> 
> -- 
> Cheers,
> Rich Breton
> 
> Give a man a program, you will frustrate him for a day;Teach him how to 
> program, you will frustrate him for a lifetime.
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[VoiceOps] SimpleWAN

[Shripal Daphtary]

Hello all,

i'm wondering if anyone on the list has had any dealing with SimpleWAN?
They sell a little Firewall with cloud-based provisioning a nice management
portal.

thanks in advance.

shri
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Re: [VoiceOps] Easy ways to measure PDD

[Shripal Daphtary]

Yup

Shripal

> On Apr 20, 2015, at 5:23 PM, Matthew Crocker  wrote:
> 
> 
> www.voipmonitor.org
> 
> PDD charts and so, so much more.
> 
> 
> 
> --
> Matthew S. Crocker
> President
> Crocker Communications, Inc.
> PO BOX 710
> Greenfield, MA 01302-0710
> 
> E: matt...@crocker.com
> P: (413) 746-2760
> F: (413) 746-3704
> W: http://www.crocker.com
> 
> 
> 
>> On Apr 20, 2015, at 5:11 PM, Peter Beckman  wrote:
>> 
>> So after a recent discussion about how to quickly diagnose SIP calls from
>> packets (tcpdump + sngrep for the win!), I'm now wondering if there is a
>> tool I don't know about that would be able to parse the same .pcap file
>> that contains all of my port 5060 traffic and output the PDD time for each
>> call found within. Bonus points if I can specify a time/date range.
>> 
>> I don't want to manage yet another server or metrics repository in order to
>> hold all of this call data, so some of the larger (and pricier) tools
>> mentioned before are out for me.
>> 
>> I've contacted the author of sngrep and though the packet capture code is
>> already there, he reasonably doesn't want to turn sngrep into sipawk or
>> sipsed.
>> 
>> Beckman
>> ---
>> Peter Beckman  Internet Guy
>> beck...@angryox.com http://www.angryox.com/
>> ---
>> ___
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> 
> 
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Re: [VoiceOps] Toll Free as Outbound CLID

[Shripal Daphtary]

Thanks!  

I'll work on it with billing over here

Shripal

> On Apr 20, 2015, at 12:11 PM, Glen Gerhard  wrote:
> 
> Hi Shripal,
> 
> normally calls with TF CLIDs are just billed as Indeterminant Jurisdiction.   
> If your rate sheets don't specify IJ calls then it is generally the higher of 
> the two rates.
> 
> ~Glen
> 
> 
> 
>> On 4/20/2015 8:38 AM, Shripal Daphtary wrote:
>> thanks Ivan, 
>> 
>> i was just told that its not that we CANT do it on the bworks, but we don't 
>> b/c currently can't bill for it if the clid is a TFN. 
>> 
>>> On Mon, Apr 20, 2015 at 11:36 AM, Ivan   Kovacevic 
>>>  wrote:
>>> Hi Shri,
>>> 
>>>  
>>> 
>>> In Canada it is mandated by the CRTC and most carriers pass it through when 
>>> we send it. Most of our US-bound traffic uses TF CLI which seems to come 
>>> across. So as far as we are aware, using TF as CLI is not an issue.
>>> 
>>>  
>>> 
>>> Best Regards,
>>> 
>>>  
>>> 
>>> Ivan Kovacevic
>>> 
>>> Vice President, Client Services
>>> 
>>> Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
>>> 
>>>  
>>> 
>>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Shripal 
>>> Daphtary
>>> Sent: Monday, April 20, 2015 11:13 AM
>>> To: VoiceOps@voiceops.org
>>> Subject: [VoiceOps] Toll Free as Outbound CLID
>>> 
>>>  
>>> 
>>> Hello everyone, 
>>> 
>>>  
>>> 
>>> i'm just wondering if there is a legal/regulatory issue with having a TFN   
>>> as the outbound CLID for a customer on our hosted 
>>> platform(s).  
>>> 
>>>  
>>> 
>>> On the broadworks, the system won't even allow for it.  However, on our M6, 
>>> it doesn't really care.
>>> 
>>>  
>>> 
>>> thanks
>>> 
>>>  
>>> 
>>> Shri 
>>> 
>> 
>> 
>> 
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Re: [VoiceOps] Toll Free as Outbound CLID

[Shripal Daphtary]

thanks Ivan,

i was just told that its not that we CANT do it on the bworks, but we don't
b/c currently can't bill for it if the clid is a TFN.

On Mon, Apr 20, 2015 at 11:36 AM, Ivan Kovacevic <
ivan.kovace...@startelecom.ca> wrote:

> Hi Shri,
>
>
>
> In Canada it is mandated by the CRTC and most carriers pass it through
> when we send it. Most of our US-bound traffic uses TF CLI which seems to
> come across. So as far as we are aware, using TF as CLI is not an issue.
>
>
>
> Best Regards,
>
>
>
> Ivan Kovacevic
>
> Vice President, Client Services
>
> Star Telecom | www.startelecom.ca | SIP Based Services for Contact
> Centers
>
>
>
> *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Shripal
> Daphtary
> *Sent:* Monday, April 20, 2015 11:13 AM
> *To:* VoiceOps@voiceops.org
> *Subject:* [VoiceOps] Toll Free as Outbound CLID
>
>
>
> Hello everyone,
>
>
>
> i'm just wondering if there is a legal/regulatory issue with having a TFN
> as the outbound CLID for a customer on our hosted platform(s).
>
>
>
> On the broadworks, the system won't even allow for it.  However, on our
> M6, it doesn't really care.
>
>
>
> thanks
>
>
>
> Shri
>
>
>
>
>
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[VoiceOps] Toll Free as Outbound CLID

[Shripal Daphtary]

Hello everyone,

i'm just wondering if there is a legal/regulatory issue with having a TFN
as the outbound CLID for a customer on our hosted platform(s).

On the broadworks, the system won't even allow for it.  However, on our M6,
it doesn't really care.

thanks

Shri
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Re: [VoiceOps] Key System Using Polycom VVX

[Shripal Daphtary]

depending on the size, Colton, you should be able to emulate a key system
with BWKS.  i think i remember that you are bwks service provider right?  I
think broadsoft actually has a document related to creating a key (square)
System. Basically, the accounts you create are the lines, e.g. lines 1
through 4.  Register each phone with the 4 Lines/accounts.  Share the lines
to each endpoint with SCA and then use series completion to ring
sequentially through lines 1 through 4. i don't know how big this
implementation can get, but i'm assuming it would get annoying anything
past 4-8 lines.

Shri

On Mon, Aug 18, 2014 at 5:58 PM, Colton Conor 
wrote:

> Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX
> series of phones? When I say support I mean auto configure, do firmware
> updates, etc...I know most all IP PBX's will at least be able to use the
> VVX as a SIP extension.
>
> The clients wants to emulate a key system. The IP PBX should support SIP
> trunks of course for connection to the PSTN. The client also wants the
> ability to use a local MoH source, paging, and other common key system
> features that hosted systems don't do very well.
>
> I was thinking switchvox, but they don't have phone feature packs for the
> VVX line only the older phones.
>
> Adtran has the 7060, but according to the latest release notes:
>
> ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310,
> ADTRAN
> VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with
> NetVanta
> 7000 series AOS release version R10.8.0 and beyond without requiring an
> additional license key purchase.
> The equivalent Polycom branded phones will not work with release R10.8.0.
> If you are currently using the
> equivalent Polycom branded phones with the NetVanta 7000 series, you will
> need to either remain on a
> pre-R10.8 release version or use the ADTRAN branded version of the VVX
> phones until a licensing
> mechanism can be added to allow the use of Polycom branded VVX models.
>
> Looks like that won't be a good option since the client already has
> regular Polycom VVX phones not the ones with Adtran's badge on them.
>
> Any recommendations?
>
>
>
>
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Re: [VoiceOps] SIP packet capture with index

[Shripal Daphtary]

+1 on voipmonitor

works amazingly well. 


> On Mar 24, 2015, at 10:51 AM, Matthew Crocker  
> wrote:
> 
> 
> 
> http://www.voipmonitor.org/ 
> 
> It works,  it is awesome, it is inexpensive.
> 
> Our techs live in voipmon to debug issues,  awesome product.
> 
> --
> Matthew S. Crocker
> President
> Crocker Communications, Inc.
> PO BOX 710
> Greenfield, MA 01302-0710
> 
> E: matt...@crocker.com 
> P: (413) 746-2760
> F: (413) 746-3704
> W: http://www.crocker.com 
> 
> 
> 
>> On Mar 24, 2015, at 10:47 AM, Nelson Hicks > > wrote:
>> 
>> I'm looking for options to capture SIP/RTP traffic, index it by call, and 
>> make it easy to download the capture for a specific call based on 
>> calling/called and time. I want the capture to remain ongoing (rotating 
>> capture) with, say, a 96 hour window of calls available. I'm open to 
>> hardware and software options.
>> 
>> Right now, I have a server that uses tshark running rotating 1-minute 
>> captures, but finding and extracting an individual call out of each of the 
>> packet segments and merging them together is a slower and more manual 
>> process than I'd like, and I'd like to get our techs direct access to these 
>> captures as well.
>> 
>> Thanks,
>> 
>> -- 
>> Nelson Hicks
>> Network Operations
>> SOCKET
>> (573) 817- ext. 210
>> nels...@socket.net 
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Re: [VoiceOps] Audiocodes MP202B fax-to-https ATA

[Shripal Daphtary]

We use this product for our fax solution and it works near flawlessly. We 
haven't had any complaints about large faxes so I can talk to that 
specifically. We also use it with a third-party fax provider who ships us the 
units. I'm not sure if they use a specific firmware. 

I know faxback also utilizes this product with great success. 





Shripal

> On Mar 16, 2015, at 7:45 PM, Jay Hennigan  wrote:
> 
> We've recently become aware of the Audiocodes MP-202B ATA that sits at a
> customer premise, captures transmission from a fax machine, and sends it
> via HTTPS to a remote server. We are considering this as a solution to
> some specific problematic fax-over-IP situations.
> 
> I have a few concerns, and am wondering if anyone on the list has used
> these units and what your experience is with them, good, bad, or ugly.
> Specifically:
> 
> * Does the ATA receive the entire fax and then send it over HTTPS? If
> so, is there a limitation on the number of pages or size of data?
> 
> * Does the sending fax get an accurate report of failure if the actual
> destination fax is unreachable (busy, no answer, wrong number, out of
> paper, etc.) once the transmission is accepted by the local Audiocodes
> box, or do they get an "OK" report in error?
> 
> * What goes on the other end? Is there a bigger version Audiocodes box
> that connects to a PRI or other TDM connection to the PSTN?
> 
> * Are there competing products that we should be considering?
> 
> The Audiocodes website is somewhat lacking in terms of technical detail
> and I have a call into them but wanted to get some feedback from the
> community about this and similar solutions.
> 
> 
> --
> Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
> Impulse Internet Service  -  http://www.impulse.net/
> Your local telephone and internet company - 805 884-6323 - WB6RDV
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[VoiceOps] Anyone at enterprise connect?

[Shripal Daphtary]

Would love to put some faces to email addresses. 

Shripal
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Re: [VoiceOps] Level 3 Issues

[Shripal Daphtary]

inbound -- ELS, all one way audio.

On Wed, Feb 25, 2015 at 12:10 PM, Ivan Kovacevic <
ivan.kovace...@startelecom.ca> wrote:

> TF, DID, LD... ?
>
>
>
> Our TFNs seem to be working fine.
>
>
>
> What’s the issue, voice quality or completion?
>
>
>
> Best Regards,
>
>
>
> Ivan Kovacevic
>
> Vice President, Client Services
>
> Star Telecom | www.startelecom.ca | SIP Based Services for Contact
> Centers |
>
>
>
> *From:* Michael Jacobs [mailto:mjacob...@gmail.com]
> *Sent:* Wednesday, February 25, 2015 12:09 PM
> *To:* Ivan Kovacevic
> *Cc:* voiceops@voiceops.org
> *Subject:* Re: [VoiceOps] Level 3 Issues
>
>
>
> Voice issues is what I am looking at.
>
>
>
> On Wed, Feb 25, 2015 at 11:07 AM, Ivan Kovacevic <
> ivan.kovace...@startelecom.ca> wrote:
>
> Can you be more specific?
>
>
>
> Data, voice? (assuming voice, but what kind)
>
>
>
> Best Regards,
>
>
>
> Ivan Kovacevic
>
> Vice President, Client Services
>
> Star Telecom | www.startelecom.ca | SIP Based Services for Contact
> Centers
>
>
>
> *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Michael
> Jacobs
> *Sent:* Wednesday, February 25, 2015 12:06 PM
> *To:* voiceops@voiceops.org
> *Subject:* [VoiceOps] Level 3 Issues
>
>
>
> Anyone else having a large issue with Level 3?
>
>
>
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[VoiceOps] Mexico Orig and Term

[Shripal Daphtary]

Hello all,

I need to provide orig and term in Mexico city.  i can do orig no problem
through the usual suspects, VI, DIDWW, VOX, but whats the best way to do
term?  we're not an "international carrier" and this is a very specific
case for an enterprise customer.

Any guidance would be great.  If there is a Mexican Carrier on the list you
can ping me off list.

Thanks!

Shri
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Re: [VoiceOps] contact at TWT

[Shripal Daphtary]

It's hasn't. But they do answer the phone as level 3 :-). 


Shripal

> On Jan 25, 2015, at 11:56 PM, Carlos Alcantar  wrote:
> 
> wouldn’t this now be level3?  Not sure if level3 has taken over operations 
> yet.
> 
> 
> Carlos Alcantar
> Race Communications / Race Team Member 
> 1325 Howard Ave. #604, Burlingame, CA. 94010
> Phone: +1 415 376 3314 / car...@race.com / http://www.race.com
> 
> 
> From: Shripal Daphtary 
> Date: Thursday, January 15, 2015 at 12:37 PM
> To: VoiceOps 
> Subject: [VoiceOps] contact at TWT
> 
> Hello all, 
> 
> Are their any TW Telecom Voice people on this list?  having a LERG issue.. 
> 
> thanks 
> shri
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Re: [VoiceOps] Canadian TF termination

[Shripal Daphtary]

Ujjval, we had this same issue and it was causing  headaches for our customers 
in Canada. Same issue with bandwidth also. We ended up buying trunks from 
Primus wholesale to mitigate the issue. 

Shripal

> On Jan 22, 2015, at 10:13 PM, Calvin E.  wrote:
> 
> Hi Derek,
> 
> Ujjval is asking about toll free numbers homed in Canada. Some Canada toll 
> free numbers can only be dialed by Canadian residents, and are unreachable 
> from the USA or elsewhere outside of Canada. This restriction can be applied 
> when a call does not originate from one of the incumbent carriers (Bell, 
> Rogers, Telus, etc.) regardless of the caller ID/ANI/From used by the caller. 
> 
> -
> Calvin, voice services engineer
> 
>> On Thu Jan 22 2015 at 4:55:08 PM Derek Andrew  wrote:
>> WTF is a Canacdian TF?
>> 
>>> On Thu, Jan 22, 2015 at 12:39 PM, Ujjval Karihaloo 
>>>  wrote:
>>> Hi All:
>>> 
>>>   We are being told by Level3 that if a Canadian DID calls a Canacdian TF 
>>> number, they cannot guarantee call complete and its best effort. Anyone 
>>> else run into something similar?
>> 
>> 
>> 
>> -- 
>> Copyright 2015 Derek Andrew (excluding quotations)
>> 
>> Typed but not read.
>> 
>> 
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[VoiceOps] contact at TWT

[Shripal Daphtary]

Hello all,

Are their any TW Telecom Voice people on this list?  having a LERG issue..

thanks
shri
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[VoiceOps] SIP Orig to the following locations

[Shripal Daphtary]

I need a SIP Orig Partner to service these locations:

Foley Alabama 251424

Monroeville Alabama 251575

Orange Beach Alabama 251981

Loxley Alabama 251964

Gulf Shores Alabama 251967

Gulf Shores Alabama 251338

Gulf Shores Alabama 251948

Gulf Shores Alabama 251968


Any thoughts, recommendations?


BTW, no Level3, Bandwidth, VI and Windstream don't service


thanks,


shri
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Re: [VoiceOps] Trouble completing calls to Alliance Connect

[Shripal Daphtary]

We have reports of long PDD on L3.. but not all calls.  L3 stated yesterday, 
they didn’t find any issue with regard to our call samples, but we are 
providing additional detail in an escalation. 

Shri


> On Sep 25, 2014, at 1:25 PM, Pete E  wrote:
> 
> We were experiencing similar issues with long PDD but not limited to Alliance 
> Connect. We just found out that Level3 has "lost all their routes" to Verizon 
> (whatever that means) and that has been the source of the problem. We hadn't 
> been able to nail it down to any one carrier because we were seeing it from 
> other outbound routes as well, but that was generally the smaller guys who 
> also use Level3 in their routes, so chances are it is all related. If we 
> terminate the same call directly to Verizon it goes through, no issues.
> 
> Anyone seeing similar?
> 
> On Wed, Sep 24, 2014 at 1:05 AM, Frank Bulk  > wrote:
> I do – I will reach out to them.
> 
>  
> 
> Frank
> 
>  
> 
> From: VoiceOps [mailto:voiceops-boun...@voiceops.org 
> ] On Behalf Of Jared Geiger
> Sent: Tuesday, September 23, 2014 1:26 PM
> To: VoiceOps
> Subject: [VoiceOps] Trouble completing calls to Alliance Connect
> 
>  
> 
> Out of the 14 routes I have to connect to LRN 13196717000  
> Alliance Connect, only one route works. I've opened trouble tickets and 
> haven't gotten anywhere with vendors. I get very long PDD and then the call 
> fails on all routes. Carriers tested included Intelepeer, Bandwidth.com, O1, 
> Verizon, Onvoy legacy, Onvoy 360 Networks, Global Crossing legacy, Peerless, 
> Hypercube, and more.
> 
>  
> 
> If anyone has a contact for this company that can look into this issue, 
> please contact me off list.
> 
>  
> 
> Regards,
> 
> Jared Geiger
> 
> 
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[VoiceOps] AUP on Unlimited Calling

[Shripal Daphtary]

Hey Guys,

For all of those who provide unlimited calling plans on their hosted
offering--what do you consider abusive from a minutes of usage standpoint?
 1000 minutes/sub? 5000/sub?  at what point do you actually tell the
customer they are abusing your service agreement and they are in breach?

Thx

Shri
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Re: [VoiceOps] international origination providers

[Shripal Daphtary]

Update:  there are a couple places that do turkey, however, to get a number you 
need to have a national id along with a mobile number and invoice from Turkey. 
Only then can you be issued a number. 

So yes, I'm struggling :-)  

Shripal

> On Sep 4, 2014, at 11:58 AM, Tim Bray  wrote:
> 
>> On 04/09/14 15:11, Shripal Daphtary wrote:
>> Hey guys,
>> 
>> I'm looking for an international SIP Orig provider.  We have VoIP
>> innovations for a few international numbers, however, their coverage is
>> pretty small. Voxbone is an option, but they don't have Turkey, which is
>> a specific requirement.  Any suggestions?
> 
> 
> http://www.ziron.com/pricing/TR
> 
> Are the first people who come to mind.  They don't do Turkey though. Suspect 
> you might be struggling.
> 
> 
> Tim
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[VoiceOps] international origination providers

[Shripal Daphtary]

Hey guys,

I'm looking for an international SIP Orig provider.  We have VoIP
innovations for a few international numbers, however, their coverage is
pretty small. Voxbone is an option, but they don't have Turkey, which is a
specific requirement.  Any suggestions?

thanks,

Shri
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Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft

[Shripal Daphtary]

It's the whole thing. Uc one and broadworks. GENBAND also has a cloud platform 
for service providers they just launched. 

Shripal

> On Aug 1, 2014, at 12:24 PM, Colton Conor  wrote:
> 
> But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my 
> understanding that Broadcloud is just the UC-One and texing element hosted by 
> Broadsoft, but not Broadworks. 
> 
> 
>> On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie  wrote:
>> The BroadCloud service is available for carriers as well - given most of the 
>> time they can't get out of their own way it is a way to help them move 
>> quicker.
>> 
>> 
>> 
>> Sent from my iPhone
>> 
>>> On Aug 1, 2014, at 6:30 AM, Pete E  wrote:
>>> 
>>> They do. It seemed like a conflict of interests, given that it makes them a 
>>> competitor to their own customers, but so far we've not had an issue with 
>>> it. There are plenty of other white labels out there too.
>>> 
>>> 
 On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor  
 wrote:
 Peter,
 
 Are you saying that Broadsoft now offers hosted white labeled to service 
 providers without the requirements of hardware or purchase? 
 
 
> On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad.  wrote:
>> On 7/31/2014 8:57 PM, Colton Conor wrote:
> 
>> Max,
>> 
>> No, we don't have our own Broadsoft platform we have a white label 
>> solution from a wholesaler. With that being said the wholesaler hasn't 
>> implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, 
>> or Sprint WMI integration. So they only sticky Broadsoft features that 
>> our clients use and would notice are gone if we moved away from 
>> Broadsoft are really the toolbar and Broadworks Anywhere. Everything 
>> else I think all the other platforms do.
>> 
>> We have looked at buying our own Broadsoft, but it just cost too much 
>> and is too complex. It amazes me how you can spend so much on a 
>> Broadsoft server, and then you must get an Acme Packet, external pop3 
>> server, and and a whole slew of other software and hardware not from 
>> Broadsoft just to have a complete Broadsoft solution. A hosted, service 
>> provider oriented white label solution works well for our business plan.
>> 
>> Does any of the other carriers besides Sprint have a solution similar to 
>> WMI? The WMI solution is neat, but Sprint is dead last in carrier 
>> rankings.
> 
> Sprint is the only one that integrates with a softswitch to turn mobile 
> handsets into extensions.
> 
> Everyone thinks that it is easy to spin up a softswitch and start 
> offering Hosted UC. There are so freaking many components that have to be 
> stitched together.
> 
> You can stitch together a BSFT replacement but the question will be: does 
> it scale and is it stable? That question all depends on quantity, volume, 
> usage, etc.
> 
> That said, you should survey your current customer base to see what they 
> need. It might not be unified messaging (chat, SMS, etc. in one 
> interface).  It might be software integration. It might be that most of 
> your customers just want key system emulation.
> 
> Regards,
> 
> Peter Radizeski @ RAD-INFO INC
> Circuits * Bandwidth * Consulting
> (813) 963-5884
> 
> Have you read my blog about telecom?  
> http://blog.tmcnet.com/on-rads-radar/
> 
> 
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Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft

[Shripal Daphtary]

that's right. However last I heard the cost per seat with full flow through 
provisioning with auto ordering of hardware through netx and did allocation is 
pretty expensive compared to the other wholesale players out there. 

Also becAuse it is a turnkey solution there are a lot of folks who would find 
it too inflexible if they want to add custom items that are not in the 
broadsoft/works/cloud ecosystem. 

Shripal

> On Aug 1, 2014, at 12:42 PM, Colton Conor  wrote:
> 
> Awesome, and Broadsoft does all the work for the setup? They build the device 
> templates, email server for voicemail, updates, and all the other stuff that 
> I am paying our wholesaler for right now? 
> 
> Seems Genband, Meta, and Broadsoft are the three big players in this space. 
> Has anyone compared the platforms feature wise? I beleive Broadsoft is the 
> king as far as features go, but I could be wrong as I have never seen Meta or 
> Genband's interface. 
> 
> 
>> On Fri, Aug 1, 2014 at 11:31 AM, Shripal Daphtary  wrote:
>> It's the whole thing. Uc one and broadworks. GENBAND also has a cloud 
>> platform for service providers they just launched. 
>> 
>> Shripal
>> 
>>> On Aug 1, 2014, at 12:24 PM, Colton Conor  wrote:
>>> 
>>> But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was 
>>> my understanding that Broadcloud is just the UC-One and texing element 
>>> hosted by Broadsoft, but not Broadworks. 
>>> 
>>> 
>>>> On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie  wrote:
>>>> The BroadCloud service is available for carriers as well - given most of 
>>>> the time they can't get out of their own way it is a way to help them move 
>>>> quicker.
>>>> 
>>>> 
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Aug 1, 2014, at 6:30 AM, Pete E  wrote:
>>>>> 
>>>>> They do. It seemed like a conflict of interests, given that it makes them 
>>>>> a competitor to their own customers, but so far we've not had an issue 
>>>>> with it. There are plenty of other white labels out there too.
>>>>> 
>>>>> 
>>>>>> On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor  
>>>>>> wrote:
>>>>>> Peter,
>>>>>> 
>>>>>> Are you saying that Broadsoft now offers hosted white labeled to service 
>>>>>> providers without the requirements of hardware or purchase? 
>>>>>> 
>>>>>> 
>>>>>>> On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad.  wrote:
>>>>>>>> On 7/31/2014 8:57 PM, Colton Conor wrote:
>>>>>>> 
>>>>>>>> Max,
>>>>>>>> 
>>>>>>>> No, we don't have our own Broadsoft platform we have a white label 
>>>>>>>> solution from a wholesaler. With that being said the wholesaler hasn't 
>>>>>>>> implemented UC-One, SMS through MessageNow, Mobilelink with 
>>>>>>>> Callthrough, or Sprint WMI integration. So they only sticky Broadsoft 
>>>>>>>> features that our clients use and would notice are gone if we moved 
>>>>>>>> away from Broadsoft are really the toolbar and Broadworks Anywhere. 
>>>>>>>> Everything else I think all the other platforms do.
>>>>>>>> 
>>>>>>>> We have looked at buying our own Broadsoft, but it just cost too much 
>>>>>>>> and is too complex. It amazes me how you can spend so much on a 
>>>>>>>> Broadsoft server, and then you must get an Acme Packet, external pop3 
>>>>>>>> server, and and a whole slew of other software and hardware not from 
>>>>>>>> Broadsoft just to have a complete Broadsoft solution. A hosted, 
>>>>>>>> service provider oriented white label solution works well for our 
>>>>>>>> business plan.
>>>>>>>> 
>>>>>>>> Does any of the other carriers besides Sprint have a solution similar 
>>>>>>>> to WMI? The WMI solution is neat, but Sprint is dead last in carrier 
>>>>>>>> rankings.
>>>>>>> 
>>>>>>> Sprint is the only one that integrates with a softswitch to turn mobile 
>>>>>>> handsets into extensions.
>>>>>>> 
>>>>>>> Everyone thinks that it is easy

Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft

[Shripal Daphtary]

I should clarify that I don't own a netsapiens as we are currently wedded to 
our bsft and m6, however I evaluated it and was really impressed.  

Shripal

> On Jul 29, 2014, at 12:02 PM, Nick Crocker  wrote:
> 
> Second this, NetSapiens is a great platform. I came from many years of 
> Broadsoft, I adapted to NS pretty quickly and there support and dev team are 
> great people.
> 
> Nick
> 
> 
>> On Tue, Jul 29, 2014 at 10:39 AM, Shripal Daphtary  
>> wrote:
>> Net sapiens is a good viable option. With geo redundancy and an interesting 
>> pricing model where you only pay for simultaneous ports rather than licenses.
>> 
>> Shripal
>> 
>> > On Jul 29, 2014, at 10:41 AM, Colton Conor  wrote:
>> >
>> > What carrier and service provider multitenant softswitch and pbx systems 
>> > are on the market today besides Broadsoft? We use a Broadsoft solution 
>> > today. We like the redundancy that Broadsoft offers, and the fact that it 
>> > just works. However, they are starting to seriously lack features, and 
>> > there are too many Broadsoft competitors. We are finding that our 
>> > Broadsoft offering is no different than Comcast, Verizon, or other local 
>> > providers that offer Broadsoft services to.
>> >
>> > We are really looking for something that integrates well for the mobile 
>> > worker. The ability to use their cell phone with the service is key for 
>> > us. The day's of clients buying $300 Polycom IP phones are slowing down. 
>> > However, people understand the value and are willing to spend $600 on a 
>> > smartphone.
>> >
>> > What commercial solutions are there?
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Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft

[Shripal Daphtary]

Net sapiens is a good viable option. With geo redundancy and an interesting 
pricing model where you only pay for simultaneous ports rather than licenses. 

Shripal

> On Jul 29, 2014, at 10:41 AM, Colton Conor  wrote:
> 
> What carrier and service provider multitenant softswitch and pbx systems are 
> on the market today besides Broadsoft? We use a Broadsoft solution today. We 
> like the redundancy that Broadsoft offers, and the fact that it just works. 
> However, they are starting to seriously lack features, and there are too many 
> Broadsoft competitors. We are finding that our Broadsoft offering is no 
> different than Comcast, Verizon, or other local providers that offer 
> Broadsoft services to.
> 
> We are really looking for something that integrates well for the mobile 
> worker. The ability to use their cell phone with the service is key for us. 
> The day's of clients buying $300 Polycom IP phones are slowing down. However, 
> people understand the value and are willing to spend $600 on a smartphone. 
> 
> What commercial solutions are there? 
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Re: [VoiceOps] Help with Incoming calls to 256-574-3285

[Shripal Daphtary]

Message states ready ready then disco from 973432 Cingular wireless ATT. 


Shripal

> On Jul 17, 2014, at 11:22 AM, "Feby Francis"  
> wrote:
> 
> 
> All-,
>  
> I need a big help, we just found out that our incoming calls to 256-912- 
> NPA_NXX/LRN is not properly delivered any more. Here is a test number I have 
> set-up
>  
> 256-574-3285
>  
> Can I get group members to call this number and report their results to me.  
> This will help me to troubleshoot the problem more in depth.  
>  
> Thanks,
> Feby Francis
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Re: [VoiceOps] New Exchange 217/777

[Shripal Daphtary]

973432 works to your test number on ATT wireless
(347) 415- doesn't work via level3. Dead air then disco. 

Thanks, 
Shri


Shripal

> On Jul 14, 2014, at 6:09 PM, "Adam Vocks"  wrote:
> 
> Hi everyone,
>  
> I stumbled on this list recently and have been reading through the archives.  
> Thanks for all the information you’ve all shared.
>  
> We’re a CLEC in Illinois and are in the middle of building a FTTH network in 
> our home town.  In December our exchange 217-777 was effective.  We’re using 
> ANPI’s Tandem service for our Feature Group D traffic and using our ILEC 
> (Consolidated Communications) as our intralata/local tandem.
>  
> No troubles on the Intralata/local terminating traffic, however, we’re having 
> more and more reports of different people out in the world that can’t call 
> our customers.
>  
> It started with AT&T Cellular, that’s been resolved, then we heard from 
> Sprint PCS, that’s been resolved.  Next was Comcast Business, that’s been 
> resolved.
>  
> Latest example is a caller from Texas who is on Time Warner Cable:
>  
> LRN: 12543004000
> OCN: 583C
> LATA: 556
> CITY: WACO
> STATE: TX
> LEC: TIME WARNER CBLE INFO SVC (TX) DBA TIME WARNER CBL
>  
> When they call us they just get dead air.
>  
> I guess my questions are:  How long after the effective date in the BIRRDS 
> database do all of the switches get updated?  Is this a typical problem with 
> a new exchange/LRN?
>  
> A follow up question: is there a service out there that will originate calls 
> from many different telcos and if they fail, open up a ticket with that 
> carrier?  I’m running into roadblocks calling these carriers since I am not a 
> customer.
>  
> I’ve got a test number set up on 217-777-0001, “Thank you for Calling.  You 
> have reached a test number.  Your telephone number is… “  if there’s anyone 
> out there who wants to give it a test and report back, fine by me.  It seems 
> the more information I have the better.
>  
> Thanks for listening,
>  
> Adam Vocks
>  
>  
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Re: [VoiceOps] Monitoring tools

[Shripal Daphtary]

But negotiable from my experience. 

Shripal

> On Jun 29, 2014, at 5:40 PM, "Matthew S. Crocker"  
> wrote:
> 
> $1000/year for 100 concurrent calls
> 
>> On Jun 29, 2014, at 2:05 AM, "My List Account"  wrote:
>> 
>> Does anyone have an idea of what qualifies as “cost effective” is for 
>> VoIPMonitor?   The last thing I want to do is end up in some sales guys 
>> funnel where I get pummeled with follow up calls.  It seems once you show a 
>> small bit of interest in someone’s product it’s almost impossible to get rid 
>> of them.  
>>  
>>  
>> Richey
>>  
>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Geoffrey 
>> Mina
>> Sent: Tuesday, June 24, 2014 10:39 PM
>> To: Carlos Alvarez; VoiceOps (voiceops@voiceops.org)
>> Subject: Re: [VoiceOps] Monitoring tools
>>  
>> +1 for voipmonitor. We recently switched from palladion and never looked 
>> back. 
>>  
>> It works great in any environment. The devs over there are very responsive 
>> to feature requests and are releasing updates almost weekly (if you want 
>> them). 
>>  
>> Pricing is very cost effective even for large scale (50K+) concurrent call 
>> environments. 
>>  
>> I do recommend SSD drives and lots of RAM for the main server if you are 
>> running a lot of traffic in a mirrored configuration. 
>>  
>> 
>>  Original message 
>> From: Carlos Alvarez
>> Date:06/24/2014 8:29 PM (GMT-07:00)
>> To: "VoiceOps (voiceops@voiceops.org)"
>> Subject: Re: [VoiceOps] Monitoring tools
>>  
>> Same here, we've always loved having it.
>> 
>> 
>> On Tue, Jun 24, 2014 at 4:48 PM, David Wessell  wrote:
>> > 1000 thumbs up for VoipMonitor. To ever think that I looked at packet
>> > captures by hand makes me want to cry.
>> >
>> > It won't do exactly what you are asking, but close. You can run reports or
>> > have tickets opened for calls with a MOS score lower than a certain
>> > threshold.
>> >
>> > dw
>> >
>> >
>> > On Tue, Jun 24, 2014 at 7:44 PM, Mick Burns  wrote:
>> >>
>> >> Hello Jay.
>> >> You might want to give a shot at voipmonitor.
>> >>
>> >> MB
>> >>
>> >> On Tue, Jun 24, 2014 at 7:00 PM, Jay Ashworth  wrote:
>> >> > The Telephony plugin to Wireshark is pretty neat, but moreso for
>> >> > diagnosis
>> >> > than monitoring.
>> >> >
>> >> > Is there -- this would probably be a PCAP client app -- something that
>> >> > just
>> >> > monitors a port for SIP/STP flows, and shows a call progress
>> >> > thermometer,
>> >> > with a flow number, destination or source DN, direction, and some color
>> >> > coding to show you that the call is proceeding as expected or is
>> >> > anomalous?
>> >> >
>> >> > Basically, something that launches a small state machine for each new
>> >> > flow
>> >> > it seems, and displays the status of the state machine as a row in a
>> >> > table?
>> >> >
>> >> > Clearly, this would get out of hand for hundreds or thousands of calls,
>> >> > but
>> >> > dozens is a pretty big market...
>> >> >
>> >> > Cheers,
>> >> > -- jra
>> >> >
>> >> > --
>> >> > Jay R. Ashworth  Baylink
>> >> > j...@baylink.com
>> >> > Designer The Things I Think
>> >> > RFC 2100
>> >> > Ashworth & Associates   http://www.bcp38.info  2000 Land
>> >> > Rover DII
>> >> > St Petersburg FL USA  BCP38: Ask For It By Name!   +1 727
>> >> > 647 1274
>> >> > ___
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>> >> VoiceOps@voiceops.org
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>> >
>> >
>> >
>> >
>> > --
>> > --
>> > www.ringfree.biz
>> > 828-575-0030
>> >
>> > ___
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Re: [VoiceOps] Routing issues?

[Shripal Daphtary]

All i have heard about is Level3.  but not so much in NY/Northeast.  i also
just checked internetpulse.com and savvis looks like a total mess.




On Tue, Apr 22, 2014 at 10:28 AM, PE  wrote:

> Any other ISP's to note?
>
>
> On Tue, Apr 22, 2014 at 10:15 AM, Hiers, David wrote:
>
>> I don't use Atlanta, but it is all good in L3/Chicago.
>>
>>
>> David
>>
>>
>> -Original Message-
>> From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Alex
>> Balashov
>> Sent: Tuesday, April 22, 2014 06:05
>> To: Joshua McDonald
>> Cc: voiceops@voiceops.org
>> Subject: Re: [VoiceOps] Routing issues?
>>
>> Yep, I was having big problems reaching my Atlanta data centre via L3
>> until said data centre took them out of route. I'm still riding L3 all the
>> way back to Atlanta, but getting kicked over to another link at the last
>> moment. I'm told that's the only reason it's working.
>>
>> On 04/22/2014 09:04 AM, Joshua McDonald wrote:
>>
>> > Saw a hit in Atlanta.
>> >
>> > Sent from my iPhone
>> >
>> >> On Apr 22, 2014, at 8:59, Alex Balashov 
>> wrote:
>> >>
>> >> I'm hearing that something is very wrong up in Level3's network. A
>> number of my customers and vendors have taken their Level3 peers down.
>> >>
>> >>> On 04/22/2014 08:57 AM, PE wrote:
>> >>>
>> >>> Anyone seeing routing issues, primarily east coast? Seeing issues
>> >>> with at least Comcast and Level3 so far
>> >>> ___
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>> >>> VoiceOps@voiceops.org
>> >>> https://puck.nether.net/mailman/listinfo/voiceops
>> >>
>> >>
>> >> --
>> >> Alex Balashov - Principal
>> >> Evariste Systems LLC
>> >> 235 E Ponce de Leon Ave
>> >> Suite 106
>> >> Decatur, GA 30030
>> >> United States
>> >> Tel: +1-678-954-0670
>> >> Web: http://www.evaristesys.com/, http://www.alexbalashov.com/
>> >> ___
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>>
>> --
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>> Evariste Systems LLC
>> 235 E Ponce de Leon Ave
>> Suite 106
>> Decatur, GA 30030
>> United States
>> Tel: +1-678-954-0670
>> Web: http://www.evaristesys.com/, 
>> http://www.alexbalashov.com/___
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Re: [VoiceOps] Comcast VoIP degradation

[Shripal Daphtary]

We are seeing the same thing sporadically with fios and some VZ DSL customers. 
It's always the level3 peering point with VZ or alternet (vzb).  It's been 
really bad for the past several weeks. Mostly in NYC. 

Every time a customer complains. We see really bad latency on internetpulse.net 
btw L3 and VZ. 





Shripal Daphtary

> On Mar 13, 2014, at 12:30 PM, Nick Crocker  wrote:
> 
> Has anyone been seeing voice degradation reports coming in from customers 
> using Comcast DIA? We have several complaints that have came in the last week 
> or so and the commonality it Comcast. Tracing out to the customer sites we 
> are directly peered with L3 which drops the traffic straight into Comcast, we 
> are  picking up an additional 20-30ms or so once on Comcast but the latency 
> varies quite a bit once in the Comcast network.
> 
> Anyone on from Comcast available to talk offline?
> 
> Regards,
> 
> Nick
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