Unix shell script to move indexes attached
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt
Sent: Friday, August 24, 2012 5:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Anyway to populate ardb.conf other
Jamie,
Some years ago, I wrote a simple perl script to do this function. I'd have to
dig around for it, but I don't remember being a complicated process. Should be
fairly simple for someone to recreate, if needed.
Matt
-Original Message-
From: Action Request System discussion list(AR
Goncalves de Oliveira seems Portuguese (very close to Spanish). Francisco
Jesus Guillermo and María del Rosario Agripina are both Spanish...
At Spain we have more than %, at your setup it would be more than 700 cases.
Jose Manuel Huerta
http://theremedyforit.com/
On Fri, Aug 24, 2012 at 8:37 P
It could also be an unicode issue. Depending how is codified,
the length in bytes could be different that the number of characters.
Jose Manuel Huerta
http://theremedyforit.com/
On Fri, Aug 24, 2012 at 10:18 PM, Brittain, Mark wrote:
> Golden Gate
___
Not sure, but I don't think it would recreate indexes. Index recreation is
a hard task and it would be inefficient.
But at soon you modify an index, or create a new one, then your DBA will
have to act on them.
Maybe your DBA can take a look at:
http://theremedyforit.com/2011/12/case-insensitive-in
Fred,
You have a good memory, oracle. I will give that a try and see what I get.
Thanks
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, August 24, 2012 4:07 PM
To: arslist@ARSLIST.OR
Mark,
I don't believe Word will count characters correctly as it will try to fix up
things like carriage returns and such.
If I remember correctly you are using Oracle. To get a correct count in SQL
do a
SELECT LENGTH(Cx) from T120 WHERE
Fred
-Original Message-
From: Acti
Yes!
Tommy Morris
CMDB Certified Specialist
Director of IT Service Management
tommy.mor...@pinebreeze.com
817.727.1021 – mobile
972.899.2366 - office
972.899.2898 - fax
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of San
Has anyone here done an integration with Remedy and DCTrack? It is a Data
Center management tool.
ITSM 7.6.04 SP2
ARS 7.6.04 SP3
Oracle
Win 2008 Server
Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
claire.sanf...@memorialhermann.org
__
Not all logs - just Active Link loggings.
From your user tool klick Tools -> Options and select the Logging tab.
Check "Active Links" from the Client section and provide a file name where the
logs should be written in "Log File Path" field.
Since the changes are visible in BMC.CORE forms I am su
One way to do this is to get ARUtilities and look for just that field ID and it
will search for it on all ITSM forms. That way you don't miss any. We had to
do this with the email fields.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Manue
Hi All,
I have an situation where we are trying to export data from the Remedy tables
(e.g. T120) though Golden Gate and some records are being rejected because the
incoming data exceeds the expected field/colmn size.
If I take the character data from field and do a count in MS Word I get 992.
Jiri,
We have 67063 records in our employee data.
We have two records where the last name is longer than 25 characters. They are
HERENY GONCALVES DE OLIVEIRA and KORATIPARAMBIL MOHANDAS KAMATH
Similar for first name, there are two records greater than or equal to 25
characters. They are FRAN
https://communities.bmc.com/communities/message/198072
"The Data Management Client is within the compressed ITSM install download.
When you decompress it there will be a folder for the Data Management Client.
After you install the Data Management Client look in the install path. There
will b
Hi,
Does anyone know where the link is or how I install the data management
client on 7.6.4?
___
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Thank you both
Kind Regards,
Mauricio
2012/8/23 ITSM.Support
> **
>
> Hi,
>
> ** **
>
> Yes, this is normal. We have observed this in our environment. This is
> because of minor version of Windows server 2k8.
>
> ** **
>
> --
>
> Regards,
>
> Sunil
>
> ** **
>
> Vyom Labs P
Hi,
I am on holiday so answering this on my phone. But the important part is
getting the vm correct before you clone it.
So, we utilise the local hosts file and call the system ars01. So when you
install AR Server, you always call it that and it can resolve to itself.
That way you won't have to m
What about if you re-save the form. Does it re-create the indexes and LOBs?
Also, we have concerns on how patches/upgrades would affect our split without
using an ardb.conf.
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Unless you are constantly creating new forms and indexes, once you move an
index or LOB you shouldn't have to move it again.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jamie
Sent: Friday, August 24, 2012 11:35 A
I chked the same in user tool and it is not reflecting in ast formss
But the ast forms are modified(modified datw got changed)
Ie if i check in ast:comp systm,changes are not rwflected but if i check on
bmc core comp system form,changes are appearing and in turn appearing in
base elemnt as well
Danny,
Do you mind to share your steps on this approach? Is your system (apps
server) and DB on the same system or separate?
Thanks
On Thu, Sep 1, 2011 at 10:30 AM, Danny Kellett <
danny.kell...@strategicworkflow.com> wrote:
> Hi,
>
> Yes, we do it for all our environments. Dev, test productio
Has anyone came up with a database script that can build out the ardb.conf?
We're looking at splitting our indexes and LOBs into a seperate tablespace,
however manually build of an ardb.conf would be very time consuming. We've
been looking at ways to also do this without using an ardb.conf fil
I am used to flushing it when I did workflow changes just not data changes.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ibbi
Sent: Thursday, August 23, 2012 4:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: SOLVED RE: [EXTERNAL] 7.6.4 Classic View
Did you try merge order "By class in seperate transactions" option?
Victor
> **
>
> Will generating a new ID resolve this issue?
>
> I am transferring from Source Dataset A (2000 records) to Destination
> BMC.Asset (which is empty).
>
> The CIs should be created in BMC.Asset but the merge is f
IMHO, this is restrictive to the users. Imagine the case, the user is
assigned to an incident that needs in-place support. But the customer
requires us not to go until the next week. So, you are forcing the user to
periodically add notes and change the status.And if he forgets one time...
he can br
Are all the CIs in the source dataset getting identified
(ReconciliationIdentity != "0")?
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: 23 August 2012 21:27
To: arslist@ARSLIST.ORG
Subject: Re: CMDB error
**
I am transfer
Yes Jason, I know it, but I still have a doubt. When looking at the manual
about the cache mode, it says that when trying to change an object and a
user is using it, it waits giving priority to the users. But don't say that
this apply to all the def file upload.
For instance user is using form B (
Did you remember to flush the caches?
If you can see the change in BMC.CORE:BaseElement form open an AST form with
DevStudio and review the join information for the changed field.
Activate AL log to check why the menu is not attached
HTH
Victor
> Thanks a lot Victor.
>
> Suppose , if i dont
I think there is also a parameter, delay-recache-time or something that
toucan set to prevent immediate copy cache functions.
Sent from my iPhone
On Aug 24, 2012, at 9:56 AM, Jason Miller wrote:
**
Hi Jose,
The way I understand it: object definitions are cached in memory; even for
filters. Th
Hi Jose,
The way I understand it: object definitions are cached in memory; even for
filters. This is where Developer Cache Mode comes into play. When the
server is in production mode (dev cache off) user threads get priority over
admin changes. While your def is importing the system is building a
We implemented an escalation to take the incident out of pending after xx hours
and require user to enter a worklog note to put back into pending.
Regards,
Andrew C. Goodall
Software Engineer
Development Services
ago...@jcpenney.com
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.
Thanks a lot Victor.
Suppose , if i dont see the changes in AST forms(but AST form got
modified), but the change has happened in base element form, how do i
debug it ?
The field present in ast form which is inherited from base element is
not reflecting the change while the field in base element i
No. Web services' definition is cached. But filter aren't. The mid tier
makes the API call, and the rest is managed at the ARS.
Jose Manuel Huerta
http://theremedyforit.com/
On Fri, Aug 24, 2012 at 2:13 PM, Tauf Chowdhury wrote:
> new filters w
__
I'm just guessing here but since the web services are accessed via mid
tier, won't they be using cached workflow and form defs? This would then
enable the web services to still write data to the DB. Any new filters
would probably kick in as they were imported.
Sent from my iPhone
On Aug 24, 2012,
Hi,
I'm preparing a big change for production. That means uploading a big def
file, adding and modifying a lot of elements of a custom application. The
problem is that this application is continually receiving info through web
services.
I know that current version of application is ok. I know the
It depends on the language and your case. I had to augment the number of
characters of those fields in a system because:
Spanish last names are always composed of two or more words.
The likelihood of having more than 30 characters is high (more than 1%). My
wife has more, for instance.
Then, our
Thanks, Misi
Victor
> Hi,
>
> If it can be changed in DevStudio, do so.
>
> If not, it might be necessary to export to DEF, change the id in an
> editor, and reimport the DEF.
>
> There is also the archgid which I have not heard anything about in a long
> time...
>
> Best Regards - Mi
Here is another opinion...
Don't do it.
How many people in the world have a name that is longer than 30 chars first or
last name?
Few...
Divide that by all the people in the world (and have ever lived) -- just in
case you are cataloging everybody who has ever lived.
I would say you are real
In this case you don't have to run sync UI.
You can easily verify this by checking if the menu attached is already
functioning without you running sync UI
Make sure the caches are cleared
Victor
> Hi,
>
> I am NOT adding any custom fields to CMDB.
>
> I am just attaching a menu to an already
Jiri,
>From running an IT org, this should be handled via reporting, department
level meetings, etc... The software can only take you so far and it can
always be gamed. That's why things like auditing, reviews, reports, an
status meetings are important. My opinion is that these organizations
should
What kind of files do you attach?
A simple check would be to see the extension and block some of them. For
instance to not allow .exe.
Anyway, In one of our customers' system, users do upload files with virus.
This is done intentionally and part of security incidents.
An finally, the solution yo
I currently have a great problem with this same situation.
And the solution the curstomer is requiring to me is very complex:
- The pending status must send a notification to key users.
- If those key users have 4 hours to review the case, and if not correct
they can deny the pending status. Th
Hi all,
I was wondering if there is anybody who implemented any kind of additional
monitoring or functionality around the Pending status on Incident.
We are seeing here that it is widely used by users as our SLAs are defined to
pause the clock once the status is set to Pending with certain value
Hi,
I am NOT adding any custom fields to CMDB.
I am just attaching a menu to an already existinf field.
Please let me know if i have to run sync UI or not ?
NOTE: I am not adding any new fields to cmdb.
Regards,
Kiran
On 8/23/12, Remedy wrote:
> All that sync UI is really doing is adding th
Hi,
As it stands, First and Last Name fields on Incident form are both limited to
30 characters, which we find in some cases insufficient and would like to
extend the length to say 100 characters each.
I can imagine the impact of such change might be rather wide as those fields
are referred in
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