Re: [OSL | CCIE_Voice] UCCX @ Proctor Labs

2012-05-11 Thread Adam Thompson
Dan, Have you associated their phone device with their end user profile in CUCM? This has to be done before you can assign their primary or uccx extensions. -Adam On Fri, May 11, 2012 at 9:26 AM, Dan Quinlan wrote: > All, > > > I consistently have an issue with UCCX on ProctorLabs racks: regard

Re: [OSL | CCIE_Voice] CUE intergrated with CUCM in SRST

2011-11-28 Thread Adam Thompson
MWI does not work when you have Cisco Unity Express integrated with Cisco CallManager and the system is in Survivable Remote Site Telephony (SRST) mode because of a WAN outage HTH Adam On Mon, Nov 28, 2011 at 8:28 AM, Raees Shaikh wrote: > Hi All, > > When the phones are in the SRST mode, they we

Re: [OSL | CCIE_Voice] DDI NANP:Predot

2011-11-23 Thread Adam Thompson
The reason that it says NANP:Predot is because by default the NANP dial-plan is installed. If you were to install the AMNP dial-plan it would say AMNP:Predot. It would then follow the rules outlined in that specific dial plan to transform the number in the Route List. The other 'Predot' DDI on the

Re: [OSL | CCIE_Voice] uccx Unified CM Telephony Subsystem gray out

2011-11-14 Thread Adam Thompson
Is your UCCX server 'In Service'? If so, try restarting the CTI Manager service in CUCM. If not, you will need to take a look at the event logs and traces on the UCCX server to see what may be going on. HTH Adam 2011/11/14 bruno > i have creat Unified CM Telephony Group #0 \ application \trigger

Re: [OSL | CCIE_Voice] [VM Ware Question]

2011-11-13 Thread Adam Thompson
ESXi 5 has pretty much the same look and feel of 4.1. The biggest difference is how they do the licensing. In 4.1, the licensing was based on the number of CPUs. In 5, it is based on RAM, and another thing I believe. Oh, and it does include vSphere. HTH -Adam On Sun, Nov 13, 2011 at 8:21 PM, wro

Re: [OSL | CCIE_Voice] CUC and CUCM

2011-11-07 Thread Adam Thompson
Duncan, What type of server are you running your VM on? There are documented issues, I can't remember if it is a bug, with running 7.x on a VM server running an AMD processor. The only way I was able to get around this was to set the subscriber mailboxes to auto-login. HTH Adam On Mon, Nov 7, 201

Re: [OSL | CCIE_Voice] CME/CUE

2011-11-06 Thread Adam Thompson
Randall, You need to remove the 'ip http authentication local' command. HTH -Adam ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.Platinu

Re: [OSL | CCIE_Voice] I Passed

2011-05-27 Thread Adam Thompson
Congratulations!!! Sit back, relax, you have earned it. -Adam CCIE #28928 On Fri, May 27, 2011 at 3:57 PM, Fatai Adekunle wrote: > Hot and fresh. I passed my lab yesterday in brussels. Now i will take out > time to rest and relax. It was a sressful but worthy journey. > > Fatai Adekunle CCIE #29

Re: [OSL | CCIE_Voice] CME presence - BLF speed dial vs. monitor button

2011-05-18 Thread Adam Thompson
BLF speed dials do not work with DND in CUCME 7.0. However, It does work with DND in CUCME 7.1. So if you get something like this in the lab, using only a BLF speed dial will not work. If you need DND status in CUCME 7.0, you need to use 'watch'. source: http://www.cisco.com/en/US/docs/voice_ip_co

Re: [OSL | CCIE_Voice] It Is Done...CCIE #29829

2011-05-18 Thread Adam Thompson
PM, "Sam Park" wrote: > > Great Job! > > On Tue, May 17, 2011 at 11:27 AM, Adam Thompson > wrote: > >> > >> > My year a half long journey ended yesterday in RTP. I have finally >> obtained my voice CCIE #29829... >> >> >

[OSL | CCIE_Voice] It Is Done...CCIE #29829

2011-05-17 Thread Adam Thompson
My year a half long journey ended yesterday in RTP. I have finally obtained my voice CCIE #29829. I have been lurking for the better part of a year, and contributing when I had a chance, but benefit of this list has been immeasurable. The IPExpert BLS was also a great help in guiding my studying s

Re: [OSL | CCIE_Voice] h323-gateway voip interface

2011-04-20 Thread Adam Thompson
. > > If I were the designer, I would just eliminate the "h323-gateway voip > interface" command because it's meaningless. > > What do you think? > > Michael > > > On Wed, Apr 20, 2011 at 2:02 PM, Adam Thompson wrote: > >> The 'h323-gateway vo

Re: [OSL | CCIE_Voice] h323-gateway voip interface

2011-04-20 Thread Adam Thompson
The 'h323-gateway voip bind srcaddr *ip-address*' specifies the IP address to be used for all outgoing H.323 traffic, which includes H.225, H.245, *and RAS*. So, if you have this command on a different interface than you have 'h323-gateway voip interface' all of your RAS traffic will still be sourc

Re: [OSL | CCIE_Voice] H323 gateway doesn't send the plus on outgoing PRI calls

2011-03-23 Thread Adam Thompson
The + gets stripped by the voip dial-peer. You will always have to add the + back when sending to a H323 or SIP gateway. -Adam On Wed, Mar 23, 2011 at 8:19 PM, adam compton wrote: > Well, I might have found my answer: > > http://www.voiceie.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=8;t=002862

Re: [OSL | CCIE_Voice] CallManager and CUE - Ports not registering

2011-01-24 Thread Adam Thompson
Have you tried restarting the CTI Manager and/or Call Manager services on the CUCM servers? I ran into this same problem during one of my lab sessions, and restarting the services resolved the issue. HTH -Adam On Mon, Jan 24, 2011 at 2:06 PM, Justin Brady wrote: > I reloaded the whole thing 5

Re: [OSL | CCIE_Voice] BLF in CME

2011-01-21 Thread Adam Thompson
Shrini, You will want to setup your CME configuration something like this: ephone-dn 1 oct number 1000 no-reg name Line1 Phn1 ephone-dn 2 oct number 1001 no-reg name Line2 Phn1 ephone-dn 3 oct number 1002 no-reg name Line1 Phn2 ephone 1 mac .. button 1:1 2:2 ... ephone 2 mac .

Re: [OSL | CCIE_Voice] Call Park

2010-12-29 Thread Adam Thompson
n Wed, Dec 29, 2010 at 3:07 PM, Casey Garland wrote: > The phones use the range associated with the originating party's > subscriber. It does not matter who parks the call, all that matters is what > sub the originating party is registered to. > > On Wed, Dec 29, 2010 at 1:3

Re: [OSL | CCIE_Voice] Call Park

2010-12-29 Thread Adam Thompson
Casey, If you create Call park patterns 4001 & 4002 registered to the PUB and then 400[12] registered to the SUB, the phones will use the call park number that is registered to the server they are registered to. You are able to use the same Call Park numbers on both the Sub and Pub as long as the

Re: [OSL | CCIE_Voice] Intergration of Unit express with SRST router

2010-11-23 Thread Adam Thompson
Take a look here: http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml#srst HTH -Adam On Tue, Nov 23, 2010 at 10:03 AM, Mritunja

Re: [OSL | CCIE_Voice] SNR - Remote in Use

2010-11-22 Thread Adam Thompson
Brett, Check the CUCM service parameters. Do you have it set to complete or partial match? If partial match, make sure it is less then or equal to the number of digits of the inbound ANI. HTH -Adam On Mon, Nov 22, 2010 at 12:31 PM, Mike Reilly wrote: > Check the privacy setting on all devices

Re: [OSL | CCIE_Voice] 4 Digit Dialing to SIP Phones @ BR2

2010-11-12 Thread Adam Thompson
Jason, Do you have the following config: voice service voip allow-connections h323 to sip allow-connections sip to h323 If you don't calls to/from HQ through the GK to/from BR2 SIP phones won't work. HTH Adam On Fri, Nov 12, 2010 at 4:25 PM, Jason Roth wrote: > Hi Everyone, > > I'm not a

Re: [OSL | CCIE_Voice] Unity connection Broadcast message MWI

2010-11-09 Thread Adam Thompson
Pavan, Broadcast messages will never light the MWI. You also don't have the ability to toggle this capability. HTH Adam On Tue, Nov 9, 2010 at 10:26 AM, Pavan K wrote: > Is there a way to get MWI for broadcast messages (sent using Broadcast > admin) > The message is in the mailbox but no MWI f

Re: [OSL | CCIE_Voice] Cisco 7941 phones only showing two ring tones!!

2010-07-30 Thread Adam Thompson
I have had a customer in the past with a similar issue. The problem was that a firewall was blocking a portion of the port range from the phones to the TFTP server. So, when the phone would negotiate the transfer port, sometimes it was blocked and other times it wasn't. This is why it was not affec

Re: [OSL | CCIE_Voice] problems getting SIP phone registered to BR2

2010-07-10 Thread Adam Thompson
oice register dialplan 1 > type 7940-7960-others > pattern 1 3... > pattern 2 999 > ! > voice register pool 1 > id mac 001B.D4C6.C139 > type 7960 > number 1 dn 1 > template 1 > dtmf-relay sip-notify > username 3005 password cisco > description 32143005 >

Re: [OSL | CCIE_Voice] problems getting SIP phone registered to BR2

2010-07-10 Thread Adam Thompson
Do you have this phone configured in your CME? SIP phones need a DN configured in order to register. -Adam On Sat, Jul 10, 2010 at 1:41 PM, CCIE Voice wrote: > Hello All: > > I am having troubles getting a SIP phone registered to the BR2 gateway. > > The phone will boot up in SIP code to the po

Re: [OSL | CCIE_Voice] Fwd: VOIP issue between CUCM 7 to UC500

2010-07-01 Thread Adam Thompson
My first guess would be codec mismatch. Looking through your logs there is the following error: Jun 28 14:39:22.538: %DSMP-3-DSPALARM: Alarm on DSP : status=0x0 message=0x0 text=N0 TRANCODING RESOURCE: call fail on ephone 6 dn 3 Try disabling g.722 advertisement either at the device level or syst

Re: [OSL | CCIE_Voice] HWIC-4ESW POE issue

2010-06-24 Thread Adam Thompson
If you just have a HWIC-4ESW, you won't have PoE. In order to have PoE you needs to have a HWIC-4ESW-POE module. You can try all you want, but you will never be able to enable PoE with a HWIC-4ESW module. Ref: http://www.cisco.com/en/US/prod/collateral/routers/ps5853/product_data_sheet0900aecd8016

Re: [OSL | CCIE_Voice] External Phone # mask in Unity

2010-05-27 Thread Adam Thompson
One thing I forgot is that the order that your rules are in matters. So, you will want to make sure your newly created rule is first in the list. Otherwise, all it will get routed to the Opening Greeting before your rule is even consulted. Thanks, On Thu, May 27, 2010 at 3:14 PM, Adam Thompson

Re: [OSL | CCIE_Voice] External Phone # mask in Unity

2010-05-27 Thread Adam Thompson
ule but where > should i have to assign this rule can u pls explain lil bit > > > On Thu, May 27, 2010 at 2:12 PM, Adam Thompson wrote: > >> I think you are looking in the wrong area for a fix to this problem. >> >> When calling into Unity directly to the pi

Re: [OSL | CCIE_Voice] External Phone # mask in Unity

2010-05-27 Thread Adam Thompson
to a current mailbox. > so how can i get this task i hope now it's clear :) > > Thanks for your help > > On Thu, May 27, 2010 at 1:36 PM, Adam Thompson wrote: > >> I guess I am a little confused as to what you are trying to accomplish. >> Can you break i

Re: [OSL | CCIE_Voice] External Phone # mask in Unity

2010-05-27 Thread Adam Thompson
is > it rite ? > > Thanks > On Thu, May 27, 2010 at 1:21 PM, Adam Thompson wrote: > >> The 'Voice Mail Box Mask' in this instance is used if you want to >> manipulate the called number when it rolls to voicemail. For example, if >> your extensions for a site

Re: [OSL | CCIE_Voice] Reading Below trace information

2010-04-28 Thread Adam Thompson
Nataraj, I would recommend loading that SDI trace file into Cisco Voice Log Translator (VLT) and select Detailed under Messages Translation. I have found some documents that list what some of the Information Element values are, but none that match what you are indicating. Example Output from VLT