Re: [Proposal] Ability to Record Return Communication

2017-09-24 Thread Rishi Solanki
+1 for both the points, first introduce the feature with design proposal shared by Ratnesh. And in a separate discussion/effort we can discuss and finalize the generic data model approach. Even this thread is also good start for discussing the generic data model proposal. Rishi Solanki Sr Manag

Re: [Proposal] Ability to Record Return Communication

2017-09-23 Thread Jacques Le Roux
Le 23/09/2017 à 16:29, Ratnesh Upadhyay a écrit : Hi Jacques, Thanks for the response. I was thinking that retrieval gets slow down when we have a lot of data in communication event entity. Actually, I've prepared this proposal based on the current implementation of CommunicationEventOrder on th

Re: [Proposal] Ability to Record Return Communication

2017-09-23 Thread Ratnesh Upadhyay
Hi Jacques, Thanks for the response. I was thinking that retrieval gets slow down when we have a lot of data in communication event entity. Actually, I've prepared this proposal based on the current implementation of CommunicationEventOrder on this assumption that it's an approved feature that's i

Re: [Proposal] Ability to Record Return Communication

2017-09-23 Thread Jacques Le Roux
Le 23/09/2017 à 13:14, Ratnesh Upadhyay a écrit : Imagine if we use the generic data model to record each kind of communication and when the system tries to pull a specific email or specific type email communication from this model then system has to browse a lot of data and due to this most of t

Re: [Proposal] Ability to Record Return Communication

2017-09-23 Thread Ratnesh Upadhyay
Your assumption is correct, Rishi thanks for the inputs. Regards, Ratnesh Upadhyay HotWax Systems | www.hotwaxsystems.com On Sat, Sep 23, 2017 at 4:05 PM, Rishi Solanki wrote: > +1 for the proposal, I'll be happy to discuss and finalizing the things. > > Assuming that you have already consider

Re: [Proposal] Ability to Record Return Communication

2017-09-23 Thread Ratnesh Upadhyay
Thanks for your inputs Deepak. Agreed that CommunicationEvent is way generic and this is the main use case to keep the order and return separately from this model as they are using most frequently in each business. Imagine if we use the generic data model to record each kind of communication and w

Re: [Proposal] Ability to Record Return Communication

2017-09-23 Thread Rishi Solanki
+1 for the proposal, I'll be happy to discuss and finalizing the things. Assuming that you have already consider ProductStoreEmailSetting and EmailTemplateSetting for sending the different notification for return. Rishi Solanki Sr Manager, Enterprise Software Development HotWax Systems Pvt. Ltd.

Re: [Proposal] Ability to Record Return Communication

2017-09-23 Thread Deepak Dixit
Hi Ratnesh, I like you idea, but instead of adding new entity can we define some generic way to use CommunicationEvent along with all kind of activity. Like CommunicationEvent is generic DataModel, it applicable for invoice, workEffort, marketing campaign, contact list, order , return, etc. As p

[Proposal] Ability to Record Return Communication

2017-09-23 Thread Ratnesh Upadhyay
Hi Devs, In OOTB we are having the ability to record order specific communication in *CommunicationEventOrder* and the user can retrieve/review them from party > communications screen but we don't have such support for return communications. So It would be great to have an ability to record return