Re: [IxDA Discuss] Searching People: Best Practices

2009-04-12 Thread Nurit Peres
A well known phonetic matching algorithm is Soundex, I think it is built-in in Oracle, it is definitely ok to start with... it is very important for names, not only people names but also companies, that people many times fail to spell or has a few variations. Specially if users come from different

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Vincent
Steve, Joan, Erin, Jim, Josh, Phillip, Petter, Sarah, and Santiago, Thank you- I stand enlightened and inspired! Vincent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41113 ___

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Santiago Bustelo
On 09/04/2009, at 08:59, Vincent wrote: Type ahead by last name is a wonderful solution. Though, it seems contextual to last name? In the proof of concept ( http://icograma.com/raf08/ ), clients can be found by any field(s). All this queries give [Jorge Gonzalez, phone 4946-2493, address

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Sarah Kampman
Also, testing search functionality is *not* possible until the very end of release which naturally limits any actions to be taken based on results of user testing. ...Just to play devil's advocate, why not? You could create some working prototypes to test this before development. Prototypes may t

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Santiago Bustelo
A single incremental search field coupled with a decent search engine, allows to search by name, surname, address, and/or phone number (w/o dashes), in any order, with maximum efficiency. Proof of concept: http://icograma.com/raf08/ This mockup, in spanish, is part of a 45' presentation we gave i

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Vincent
I can't thank everyone enough for the generous feedback here. Scenarios are quite broad with primary emphasis on first and last names (Steve, your point to phonetic matching is right on track for when looking for a name you only heard ... especially with Google appliance). A close second are nam

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Erin Lynn Young
Google Search does have the "Did You Mean" feature - perhaps that would help in the Louise/Louisa arena? Also look to the predictive search on Facebook as a best-in-class example of finding people. It might be outside of your scope but is very easy to use. Jakob Neilsen's studies about search in

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Peter Conradie
I agree with Philip Hunter: the type of searches normally conducted should (or could) play a strong role in deciding which method to apply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41113 __

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Joshua Porter
I've had a similar experience as Jim...if you can implement type-ahead you solve 80-90% of queries. Also, people really *like* type-ahead. On Apr 9, 2009, at 5:56 AM, Jim Kauffman wrote: Here at Vanguard we use a simple type-ahead search box based on a last name list. The person's phone ex

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Jim Kauffman
Here at Vanguard we use a simple type-ahead search box based on a last name list. The person's phone extension is listed with their name. Advanced search is available, but most people get by with just the type-ahead box. Jim K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Joan Vermette
Many genealogical sites offer this sort of solution for people search. Because literacy rates were not high in the western world until the 20th century, spelling of names in public records was often approximate at best, and so this is a necessary feature for people trying to find records o

Re: [IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Steve Baty
Vincent, Both options have plenty to recommend them. The one thing Google lacks which I think is particularly useful when searching for people is a phonetic matching algorithm. This can help overcome issues with names like Louise, Louisa, Louissa, etc; when looking for a person who's name you've o

[IxDA Discuss] Searching People: Best Practices

2009-04-09 Thread Vincent
Hi All, Currently have some questions about searching an internal directory of 20,000+ people. There's some thinking that a Google appliance utilizing a white bar with rich search capability (parameters / facets on particular attributes) would be enough to narrow down to who you're looking for.