Couldn't agree with Harry more.
Another benefit is that open exploration gives you a chance to learn
things that you might not even know (and didn't know you didn't
know), and it lets the participant get comfortable rather than just
jumping right in with a "test".
. . . . . . . . . . . . . . . .
I'm assuming you're talking about usability testing (face to face lab
research)...
I often start studies with an open exploration task (imagine you've arrived
here from google and you want to find out what the site is all about), and
then follow this with a self defined task (I get the user to tel
I'm starting to plan some tests for a site enhancement and would like
some of your thoughts on this.
Since there are a set of individual features to use, I was thinking
of asking subjects to start by spending a few minutes exploring the
site before asking them to perform specific tasks. What are t
