As someone who's been strangely drawn to reading the posts around
this topic, very well put Andrew.
To me, much of this comes down the problem you're solving and its
context both of which can suggest a methodology or technique neither
of which can guarantee success and they're countless examples
But I WANT a UCD department at my location. I develop documentation
and to visually describe a system based on heavy technology WITHOUT
user input is disastrous.
The Motorola ZN5 was developed in Denmark by Danish ENGINEERS. I have
that phone. And its the ONLY phone developed by Motorola Denmark. T
Ali, it is obvious, you really don't know what you are talking about
when it comes to the iPhone. "people are complaining"? huh? people
are still buying them off the shelves, not b/c of marketing but b/c
of the fetished customer base that keeps telling all their friends to
buy them. The problem is
But I do get your point. Reality is different than utopian philosophy.
Tradeoffs are a reality which we designers face daily.
Thanks for your replies!
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44980
___
With regards to iPhone I would say that many users are now complaining
about the phone. IPhone's success is probably due to their amazing
marketing team than the phone's design and functionality. NOKIA had
developed a similar phone but thought that people wouldnt be ready
for such an interaction wi
On Aug 29, 2009, at 3:54 AM, Ali Naqvi wrote:
the execution of User Centered Design done the RIGHT way will
guarantee success. Atleast this is what I believe.
Hi Ali,
It's a nice belief. A little tautological, but a nice belief none the
less.
However, there's a lot of evidence that sugge
The management KNOWS deep down that the product can be better and that
there is "some" problem. They just continue developing problems,
knowing its not the 100 percent correct way. Its human nature. Let us
just continue. We humans only "wake up" when its too late. Take
global warming as an example.
Users know that this certain feature can do SOMETHING, yet they dont
know WHAT. So they avoid looking at it and totally block it from
their minds.
trust me, if people started complaining, corporations would be in
trouble. people do NOT complain. Sitting online and writing about a
product defect on
Hello Jared,
the execution of User Centered Design done the RIGHT way will
guarantee success. Atleast this is what I believe. Many companies do
design great products without a UCS approach, I believe that these
products can improve and become even better with a UCD approach.
You say that people hav
On Fri, Aug 28, 2009 at 6:37 PM, Jared Spool wrote:
> Personally, I think that trying to force our notion of a good experience
> onto companies as some sort of ethical obligation is an arrogant position.
> Who is to say we have the right to tell other people how they should design
> their product
On Aug 27, 2009, at 12:59 PM, Ali Naqvi wrote:
The companies that make MILLIONS without a user centered design
principle may be the ONLY one in that specific industry.
I don't know what you mean by a "user centered design principle." If
you are talking about some philosophical approach to t
On 27 Aug 2009, at 11:08, dave malouf wrote:
I think @jmspool nailed it. the issue isn't whether or not UCD is
needed. the issue is whether or not the product has room for
improvement and that those improvements speak to the core
stakeholders involved.
[snip]
Those problems have also got to b
Jared:
The companies that make MILLIONS without a user centered design
principle may be the ONLY one in that specific industry. It could
also be that users simply just "accept" whatever these companies
create / offer without complaining.
For me, a company that offer a product, should follow an eth
Dave,
I get your point. I am a problem fixer too. I have managed to
convince my manager to let me talk with those who "listen" and can
make a difference.
I have tons of ideas. It takes time. I know it does.
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Posted from the new ix
Thank you all for responding. I am trying yet again to post a reply. I
am not sure whether this will reach you guys, or be "gone" forever
somewhere "out there".
I personally believe that is you create a service or a product, UCD
is the best development process.
The manager I quoted was happy about
I think @jmspool nailed it. the issue isn't whether or not UCD is
needed. the issue is whether or not the product has room for
improvement and that those improvements speak to the core
stakeholders involved.
So what are the problems you think end-users are having and how do
you think those proble
Thanks Jeff. Could you post my reply also? :)
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44980
Welcome to the Interaction Design Association (I
Ali asked:
> Why can't I read the replies?? I can see that people
> have replied bt when I try to access the post, its empty!
> Its frustrating
Sorry about that. A little database bug with apostrophes in the
subject line. Should be fixed for the time being. If it breaks again,
please e-mail th
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