Re: OLPC Crisis: Customer Data Lost

2008-03-04 Thread Bruce Dawson
Just an FYI... I ordered my Buy1Give1 just before Thansksgiving. I got it yesterday. --Bruce Bill McGonigle wrote: > On Feb 22, 2008, at 16:56, Bill McGonigle wrote: > > >> I asked >> them politely to expedite my refund and that I'll be looking into >> PayPal's Buyer Protection early next wee

Re: OLPC Crisis: Customer Data Lost

2008-03-03 Thread Bill McGonigle
On Feb 22, 2008, at 16:56, Bill McGonigle wrote: > I asked > them politely to expedite my refund and that I'll be looking into > PayPal's Buyer Protection early next week if they can't. Just a follow-up: Paypal tells me: Unfortunately, this type of transaction is not eligible for PayPal

Re: OLPC Crisis: Customer Data Lost

2008-02-22 Thread Kent Johnson
Bill McGonigle wrote: > Update. I got this e-mail: > >> Dear Donor, >> >> Please accept my apologies for the delay in receiving your XO >> laptop. Give One Get One was such a phenomenal success that we >> over-taxed our order processing and payment systems. Demand >> exceeded supply.A

Re: OLPC Crisis: Customer Data Lost

2008-02-22 Thread Bill McGonigle
Update. I got this e-mail: > Dear Donor, > > Please accept my apologies for the delay in receiving your XO > laptop. Give One Get One was such a phenomenal success that we > over-taxed our order processing and payment systems. Demand > exceeded supply.Additional XO laptops are being b

Re: Fwd: OLPC Crisis: Customer Data Lost

2008-01-26 Thread Ted Roche
Kristian Erik Hermansen wrote: > > I have posted some info about the situation to Linux Journal, where I > am on the advisory panel... > http://www.linuxjournal.com/content/olpc-crisis-customer-data-lost I see this as far less than a crisis and more of a "non-profit screws up, t

Re: OLPC Crisis: Customer Data Lost

2008-01-25 Thread Bill McGonigle
On Jan 24, 2008, at 18:19, Kristian Erik Hermansen wrote: > > I believed that it was illegal to charge credit cards unless you have > actually shipped the product to the customer. At least, in 2003 when > I first built ZeroToys.com for a customer, that was the merchant > account's policy. We wer

Re: OLPC Crisis: Customer Data Lost

2008-01-25 Thread Jerry Feldman
I have received email that the unit is in the shipping queue and should ship in a few days. -- -- Jerry Feldman <[EMAIL PROTECTED]> Boston Linux and Unix PGP key id: 537C5846 PGP Key fingerprint: 3D1B 8377 A3C0 A5F2 ECBB CA3B 4607 4319 537C 5846 signature.asc Description: PGP signature __

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread John Abreau
-- Forwarded message -- >> From: Kristian Erik Hermansen <[EMAIL PROTECTED]> >> Date: Jan 24, 2008 1:05 PM >> Subject: OLPC Crisis: Customer Data Lost >> To: [EMAIL PROTECTED] >> >> >> I have posted some info about the situation to Linux Jou

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Kristian Erik Hermansen
On Jan 24, 2008 2:02 PM, Bill McGonigle <[EMAIL PROTECTED]> wrote: > Yes, payment is made upon order. If this is true, it might turn out > to be extra work for OLPC, but only people who have lost their credit > card statements from their order are likely to have any problems. > OLPC won't allow it

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Bill McGonigle
On Jan 24, 2008, at 17:07, Thomas Charron wrote: > I wasn't insinuating fraud at all. Simply mismanagement. I know you weren't - the OP said that some people would never get their laptops. I think they'll work hard to make sure they do. > And if > thay couldn't manage to handle somethin

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Kristian Erik Hermansen
On Jan 24, 2008 1:53 PM, Thomas Charron <[EMAIL PROTECTED]> wrote: > I'm kinda speechless. And some of the people lost have already paid for > them? It appears so :-( -- Kristian Erik Hermansen "Know something about everything and everything about something." _

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Thomas Charron
On 1/24/08, Bill McGonigle <[EMAIL PROTECTED]> wrote: > On Jan 24, 2008, at 16:53, Thomas Charron wrote: > > I'm kinda speechless. And some of the people lost have already > > paid for them? > Yes, payment is made upon order. If this is true, it might turn out > to be extra work for OLPC, but o

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Bill McGonigle
On Jan 24, 2008, at 16:53, Thomas Charron wrote: > I'm kinda speechless. And some of the people lost have already > paid for them? Yes, payment is made upon order. If this is true, it might turn out to be extra work for OLPC, but only people who have lost their credit card statements fr

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Bill McGonigle
istmas. She tells all her friends she's getting an 'XO' and asks me where it is every other day. -Bill On Jan 24, 2008, at 16:19, Kristian Erik Hermansen wrote: > -- Forwarded message -- > From: Kristian Erik Hermansen <[EMAIL PROTECTED]> > Date

Re: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Thomas Charron
On 1/24/08, Kristian Erik Hermansen <[EMAIL PROTECTED]> wrote: > I have posted some info about the situation to Linux Journal, where I > am on the advisory panel... > http://www.linuxjournal.com/content/olpc-crisis-customer-data-lost Wow. This looks horrible for the entire

Fwd: OLPC Crisis: Customer Data Lost

2008-01-24 Thread Kristian Erik Hermansen
-- Forwarded message -- From: Kristian Erik Hermansen <[EMAIL PROTECTED]> Date: Jan 24, 2008 1:05 PM Subject: OLPC Crisis: Customer Data Lost To: [EMAIL PROTECTED] I have posted some info about the situation to Linux Journal, where I am on the advisory panel..