Dear Ronda
Obviously you've tried the company that cleaned and converted the machine for
assistance? I think the issue you may have is that Thermo may not want to get
involved with a machine converted by a third party (you can understand why) and
I'd have thought that the third party retained some responsibilities too.
Regards
Kemlo Rogerson
Pathology Systems Manager
The Walton Centre
Liverpool
----------------------------------------------------------------------
Message: 1
Date: Mon, 7 Jul 2014 09:56:17 -0400
From: Ronda Mire <rm...@cvpath.org>
Subject: [Histonet] Thermo Shandon Excelsior tissue processor
To: histonet@lists.utsouthwestern.edu
Message-ID: <2a1e6e7a-0ce2-4a6d-bb69-743dc639e...@cvpath.org>
Content-Type: text/plain; charset=us-ascii
Hello Netters,
I need some suggestions. I recently started a new job in a research facility.
They do mostly cardiovascular work and work with stents and valves. I came
from clinical and all paraffin. The research lab does paraffin and plastic .
Before I started, they attempted to convert a processor that had been used for
paraffin processing to a plastic processor. Not much difference in processing,
still uses same reagents but of course, no paraffin. The problem is this - no
one here seems to know this processor other than pressing start, i have tried
unsuccessfully to reprogram the instrument, I have transferred data from the
other plastic processor, which is the same model but has always been used for
plastics. I can process but I constantly have error codes and alarms. I have
never worked with this model of processor before. The suggestion from one of
the other techs has been to purchase a new processor. That may be necessary
but they paid over $1000 for a company to clean and "
convert" this processor and I think that I should try to get it to work
instead of just buying new. Is there anyone out there who can help me with
this. We do not have a service contract with Thermo. I am hoping someone
works on this type of instrument and can help me get it running properly.
Best,
Ronda Mire
CVPath Institute
Gaithersburg, MD
------------------------------
Message: 2
Date: Mon, 7 Jul 2014 14:59:01 +0000
From: "Grantham, Andrea L - (algranth)" <algra...@email.arizona.edu>
Subject: Re: [Histonet] Thermo Shandon Excelsior tissue processor
To: Ronda Mire <rm...@cvpath.org>
Cc: "<histonet@lists.utsouthwestern.edu>"
<histonet@lists.utsouthwestern.edu>
Message-ID: <91e3a4e9-4af6-4ea2-a7c4-91fbd2bfd...@email.arizona.edu>
Content-Type: text/plain; charset="us-ascii"
Probably wouldn't be difficult if we knew what processor it was.
Andrea Grantham, HT (ASCP)
Senior Research Specialist
University of Arizona
Cellular and Molecular Medicine
Histology Service Laboratory
P.O.Box 245044
Tucson, AZ 85724
algra...@email.arizona.edu<mailto:algra...@email.arizona.edu>
Tel: 520.626.4415 Fax: 520.626.2097
------------------------------
Message: 3
Date: Mon, 7 Jul 2014 11:17:44 -0400
From: Ronda Mire <rm...@cvpath.org>
Subject: Re: [Histonet] Thermo Shandon Excelsior tissue processor
To: "Grantham, Andrea L - (algranth)" <algra...@email.arizona.edu>
Cc: "<histonet@lists.utsouthwestern.edu>"
<histonet@lists.utsouthwestern.edu>
Message-ID: <800e4aeb-ac50-452f-887d-467eed02a...@cvpath.org>
Content-Type: text/plain; charset=us-ascii
The processor is a Thermo Shandon Excelsior
On Jul 7, 2014, at 10:59 AM, "Grantham, Andrea L - (algranth)"
<algra...@email.arizona.edu> wrote:
> Probably wouldn't be difficult if we knew what processor it was.
>
>
>
> Andrea Grantham, HT (ASCP)
> Senior Research Specialist
> University of Arizona
> Cellular and Molecular Medicine
> Histology Service Laboratory
> P.O.Box 245044
> Tucson, AZ 85724
>
> algra...@email.arizona.edu
> Tel: 520.626.4415 Fax: 520.626.2097
>
>
>
>
>
------------------------------
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End of Histonet Digest, Vol 128, Issue 5
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