Re: PMRs

2009-10-16 Thread Schuh, Richard
@LISTSERV.UARK.EDU Subject: Re: PMRs I use IBMLINK: http://www.ibm.com/ibmlink Frank M. Ramaekers Jr. Systems Programmer MCP, MCP+I, MCSE & RHCE American Income Life Insurance Co. Phone: (254)761-6649 1200 Wooded Acres Dr. Fax: (254)741-5777 Waco, Texas 7

Re: PMRs

2009-10-16 Thread Frank M. Ramaekers
The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Schuh, Richard Sent: Friday, October 16, 2009 12:48 PM To: IBMVM@LISTSERV.UARK.EDU Subject: PMRs It has been a long time since I have opened a PMR. Even then I called the Support Center to open it. Surely one can be op

Re: PMRs

2009-10-16 Thread Romanowski, John (OFT)
's responded, then you go back to IBM's Service Link menu, but click List ETR Records, click Submit, click your PMR number from the listed PMRs. From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Schuh, Richard Sent: Friday, October 16, 2009 1:48 PM To: IB

Re: PMRs

2009-10-16 Thread Ward, Mike S
.ibm.com/ibmlink/sis/sis.wss?lc=en&cc=US> Service Request and Delivery (SRD) <https://www-304.ibm.com/ibmlink/srd/srd.wss?lc=en&cc=US> Click on ETR. From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Schuh, Richard

PMRs

2009-10-16 Thread Schuh, Richard
It has been a long time since I have opened a PMR. Even then I called the Support Center to open it. Surely one can be opened electronically without too much hassle. How do I go about it? I have gone in too many circles on my own while hunting for the way. Regards, Richard Schuh